Beverage Director and staple of the Austin cocktail scene, Brian Floyd heads up the beverage program with a belief in classic cocktails, simply made.
Lunch 11am-2pm (walk-in only)
Late Lunch 2pm-5pm
Bar staff brought me the wrong drink twice but were very friendly. Server was great.
The food was pretty good and the service was pretty good. The noise level was as loud as any restaurant I’ve been to and bordering on a club/bar level. It was hard to have a conversation across the table. Decor is not to my taste- the ceiling detail is puzzling and the bathroom wallpaper is atrocious. I’m not a fan of the open hotel lobby floor plan....even though I know it’s a trend. I think a fine dining restaurant should have some separation from the cafe and check-in area. The staff was very nice.
Unique furnishings and original tasty dishes. A bit loud though for dining.
Always top quality food! Vegetarian friendly. This is a true foodie spot. If you’re looking to modify a dish to fit your taste, this is not the place for you. Each dish is perfectly crafted with the freshest ingredients. One of the only places I’ll eat foods I don’t typically like because somehow they make even my least favorite ingredients tasty enough to want seconds! Kristen is a true talent!
This was our second visit to Arlo Grey. Both times we have gone, our service was mediocre at best. Our first visit, both the hostess and waiter were not polite. The waiter was uncomfortable and awkward to talk to. When we asked for recommendations, he couldn’t give us any. And said “that depends on what you like” more than once. We also asked for a desert recommendation from the chef, and he said “I’m sure she would recommend them all. She’s the chef.” It was very sassy and unnecessary. If the food wasn’t so great, we would not have returned for a second visit.
On our second visit, we made a reservation for 8:45pm. We arrived about 20 minutes early. The restaurant was nearly empty so we thought this wouldn’t be a problem. The hostess would not seat us. She said “you will have to wait until 8:45”. We then followed by asking if we could sit/eat at the bar. She said yes, so we told her we would just do that. We went to the bar and sat for at least 10 minutes before we finally asked the bar back for menus. The bartender was never attentive towards us the entire meal. I will say at the end of our meal, when it was near the time of us getting the check, he did become overly friendly. He must’ve seen the frustration on our faces.
Also, soon after we ordered our food, the hostess approached us at the bar and said, “I’ll go ahead and assume you don’t want a table now, right”. The over all attitude of the employees we’ve interacted with on both occasions was not what is to be expected at a restaurant this nice.
The food was amazing. So, if you don’t mind poor service. I recommend going.
Interesting mix of plate offering, but fairly smaller for price. Service was excellent. Beautiful ambiance and views, especially going before sunset. Bathroom decor was dizzying.
Wow, but not in a good way.... I have never written a review until now. Service and ambiance was great, but food failed to meet expectations. Kudos to kitchen as far as presentation, accommodation of a shellfish allergy and timeliness of service, but meal itself was underwhelming. Food was under seasoned and grilled items had off putting bitter finish. Many outstanding culinary experiences in Austin, sadly, Arlo Gray is not one of them.
We had a great experience here. It was the first time our kids (10 and 11) experienced "shared dining" , meaning we all shared the food. Every dish was amazing. The service was excellent. We had no complaints, and will be returning!
great appetizers-the sweet corn and baby carrots were a big hit with our group. They encourage sharing which makes for a fun dining experience. The prawns and grits were different, but delicious with a little kick from the chili! Great looking space, too! We are definitely going back!
I was really looking forward to eating at Arlo Grey. I’m a big fan of Kristen Kish and her food. I looked at the menu and pics on Yelp. The ricotta beignets sounded great. I saw some articles listing it as one of the best places to have brunch in Austin so I changed our dinner to a brunch. Unfortunately, a lot of the stuff on the menu was not available at brunch. I didn’t get to try any of the stuff I was looking forward to. The brunch was fine, but we left disappointed.
While the restaurant is beautiful in design and the hotel it sits in shares similar vibe, the service was so bad we walked out. We had made reservation for our wedding anniversary in ample advance. SHowed up about 15 minutes early and hostess said we could wait in bar until our table was ready and she would come get us (keep in mind restaurant only about 75% full). This was fine as we wanted a drink anyway first. Went to bar and cocktails were fine. At 815 still no sign so went back to hostess and asked status where she said she’d looked for us but didn’t find us (uhhh.really? Literally sitting at the bar). No apology but took to our table where we sat with menus in hand for 25 minutes before we got up and walked out. (NOTE: OpenTable requires we rate food as well so I put in 1 star so it would accept review but we didn’t eat anything) No server would make eye contact of course and any managers if they existed blended in maybe a bit too well with diners. Shame as it’s a beautiful place and great location, menu looked interesting too. Maybe with more time open they will get better rhythm but two epic fails before appetizers, we won’t bother finding out.
The food is inventive and good, dishes are small but shareable. The cocktails and bar are really beautiful. But it's loud and very dark - so dark that it was hard to see the person sitting across from me. Dessert was a bust.
We had to wait about 10 minutes after we sat for our server to take our drink order, after that the service was much more attentive. We started with the ricotta beignets and they were pretty hard to cut into and tough to chew. I think they might have been a little over prepared. My husband got the buffalo short ribs for his entree and loved them. I got the sole and thought it was a really lovely, light preparation. We finished with the lunchbox dessert. It was a cute take on what the chef's father used to put in her lunchbox as a kid. The cake itself was very rich and the potato chips were chewy and not crispy. I think in general it was a cool experience and being such a new restaurant they'll work on the kinks and it will be great.
Food was good but nothing blew me away as much as I expected. Wine was great and the restaurant is beautiful on the inside but the bathrooms were oddly decorated. For such a nice restaurant I was surprised there weren’t hand towels in the bathroom, there was trash on the floor, and water on the counter.
We had requested a regular table but they were all out when we got there. We ended sitting at a high top near the lake.
Holy smokes, this place is stellar!
Incredible bar, badass food, and a nicely transformed space. Honestly it’s worth dropping in to see what someone clever (I assume) can do with a tired hotel lobby and a TGI Friday’s. But on top of that, really great craft cocktails and a to die for food menu put this near the top of the charts for Austin. So great!
I made a special trip to Austin from Chicago to taste Kristen Kish’s food. I am a huge fan of her! The breakfast, dinner, and dessert menu were perfect. The food was phenomenal and I like how her dessert tells a story. Kristen and staff are so polite. I will definitely be going back. The crispy rice was my favorite ! Thank you!!!
Took my wife here for her birthday and everything was amazing. The value for the level of food you get is exceptional. Service was on point as well. We will be back.
Absolutely unbelievable. Super creative menu. Outstanding local ingredients/dishes.
Also can’t beat the view of the bat bridge.
Group I went with is not into sharing so we all ordered Burgers. Meat was dry. Potatoes were fantastic. But was much larger than the meat so bun bites were very dry. Carmalized onions were in a pile in middle of burger and not spread out. This would have helped dryness. Onions were also overly salted. Would not order the burger again if I go back.
The food was wonderful! Very creative and delicious. If only we could have heard each other speak. No need for music to be that loud.
Pretty good food. I was looking for a top Austin restaurant. This was pretty good, but not a top restaurant. Nice views of the river.
Great evening- great atmosphere.
Food and service was great - we will be back.
The restaurant was excellent! The food was great (including the presentation). The ambiance was great as well. I strongly recommend it. The waiter was rushing us a bit, but I did show up on the later side and my reservation was close to closing time.
Food and drinks were great! Dessert was only ok. Fun girls night out.
The view is great, but I feel like reservations made on opentable never seem to get the 'good' tables. Food was excellent but menu would have been better if the 'fad-ish' small portion sharing idea was eliminated for a full portion. Bad table, too loud, near the bar.
Average food and service. The chicken dish was so bland it was almost inedible. Won’t go back.
Really great food quality, service was very attentive. Really delightful experience.
We were incredibly disappointed with our visit to Arlo Grey. The host staff was not receptive to even the simplest requests in an almost empty restaurant at 6:30PM on a Sunday night. Given the high price point and location in an upscale hotel, I expected much, much more from a host staff.
The food was fair - there were some dishes we really enjoyed and others that were only OK. Drinks were great, but very pricey. Our waiter was awesome and tried his best to make up for our terrible initial experience, but that was very hard to do by then.
It is a great location, so I hope at some point they figure out the issues.
Excellent service at the table. I still think that they need help at check in. The restaurant was empty and they were not seat unless an entire party is there. Portions are a little light even for a small plate style service; however food is tasty.
Great place to check out. Food was on point and service was very good. We will be going back
Amazing food. One of the best meals I've had all summer. Service was a little off but we were compensated with free bubbly, so I forgive them:)
My daughter recommended we try this relatively new restaurant on my annual Austin visit. We shared the malfaldini pasta dish that was one of, if not THE best I've EVER eaten. We also ordered the Texas ribeye for 2 which was equally delicious. A bit fatty, which is to be expected but the seasoning was perfect. Although they served the meat with hollandaise sauce on the side, I preferred to eat it without. Our server was warm, (though not the smothering kind that is constantly hovering and asking you how everything is). She was extremely pleasant and professional.
Arlo Gray is now my favorite Austin restaurant. Unfortunately, we ate there on my last day in Austin, otherwise I would have eaten there again before leaving. Now I will have to wait a while before I can enjoy another AMAZING meal here!
This restaurant is an absolute MUST while in Austin.
Good menu - inventive dishes. Uncaring server who was more interested in chatting up the 2 women at the adjacent table. And that's fine, but make sure our entrees are hot when they arrive. And we had a straight shot into the fluorescent-lit kitchen. When the server was informed, he said "maybe you'll get to see Chef walk by".
And, the place was super loud.
The restaurant was very accommodating when I called to increase the party size not just once but twice. The waitress was very nice and she split our checks without hesitation. The portions are small, but everything was delicious.
We needed to eat fairly quickly so ended up eating at the bar which was very pleasant. Bartender was helpful and accommodating but did not know as much about the food as the runners that brought it to us. The runners were amazing and filled with tidbits of fun and helpful info about the dishes we ordered. Everything was delicious. We had the beignets - good, the mushroom pasta - good, the sole (fluke was unavailable) - good, the gnocchi - amazing and the lime sorbet - amazing. All were very creative. My college age son could have eaten another full dish, as the portions were not large, but they were a good size for me. Would definitely go back.
My friend and I went here for restaurant week to check out what all the hype has been about. The ambience was great- a very hip urban vibe yet also very comfortable. The restaurant week thing was a little odd; instead of having a restaurant week menu, they offered one dish from each section from which $2 of the proceeds would be given to a local charity. We loved the idea, but we were disappointed to not get what we think of as a true restaurant week experience.
Our server was very nice but she talked a lot, as did the server who brought our food. We liked their enthusiasm, but at times it felt like overkill. The food itself was hit and miss. We absolutely loved the corn and carrots small plate- delicious and interesting with smoked yogurt and popped barley. The gnocci was good but probably more fitting for a chilly winter night. We weren’t at all thrilled with the crispy chicken- I would definitely skip that in the future. The shortbread dessert was a great salty/sweet treat. Our server originally made us feel we hadn’t ordered enough, but those three dishes (well, plus dessert ;) for two of us left us perfectly satisfied. Overall, glad I checked it out but would probably go back in the future just for cocktails and appetizers.
Beautiful modern decor and snazzy uniforms cannot make up for exceedingly slow and inattentive service. 20 minutes waiting at the bar for a server to bring us a cocktail menu - was seated before he came. Another 10 while the table servers explained the menu-. All this time with no beverage other than water. I understand that this restaurant has only been open a few months, but if you bring me a cocktails I am exceedingly patient. Wine was offered as the courses were being presented and brought when were were halfway finished with them.
Some menu items were excellent- salmon crudo, burrata with Texas toast!. Big winners.
Beignets were ambitious but when glazed they became encased in a hard shell. Hard to enjoy.
We would have happily sampled the dessert offerings if our server had returned after our plates were cleared....
Ambiance was great. Food was so so. Our waiter was extremely rude and stuck up. Ruined the entire dining experience.
Food was delicious // the mains were small portions for the price except the burger .. all the appetizers were delicious