Arkadia Grill

Commentaires sur le restaurant Arkadia Grill de personnes qui y ont mangé. Selon des cotes récentes.

1. A

   Andreas

   Unspecified1 commentaire

   5.0

   Y est allé le 22 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 2

   Suuuper Essen aber zu laut !!!!!!!!!!!!!!!!!!!!!!!!!!
   

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2. R

   Rockwell

   New York City14 commentaires

   4.0

   Y est allé le 15 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   We went twice during our stay at the Fontainebleau. The first time, we had an 8:30 PM reservation and the kitchen had run out of the chicken sandwich and, essentially gave us the last cut of steak, which was about 1/3 fat. They shouldn’t have served it. I should have sent it back. The second night, we made sure to go earlier, at 8:00. The steak was excellent and the chicken sandwich was as well. We also had the deluxe burger, which was juicy and wonderful. Moral of the story is to get there before things run out.
   

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3. B

   Beth VIP

   Atlanta12 commentaires

   3.0

   Y est allé le 6 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   Food was good, but service was slow and not detail oriented (salad never came, food plated with no silverware). Staff not attentive and/or forgetful. Waiter seemed upset.
   

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4. m

   maziar VIP

   Comté d’Orange12 commentaires

   1.0

   Y est allé le 27 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   It took 40 minutes to get the food while the restaurant was not busy, maybe only about 1/3 full. The wedge salad was tasteless and the burger overdone and poor quality.
   

   Arkadia GrillA répondu le 27 mars 2025

   Dear Maziar Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in receiving your food and for the quality of your meal not meeting expectations. We strive to deliver both excellent food and efficient service, and we deeply regret that we fell short during your visit. Your comments regarding the wedge salad and burger have been shared with our culinary team for further review. We are committed to improving the quality and presentation of our dishes, and we will take your feedback into account as we work to enhance our menu offerings. We truly value your input and hope you will consider giving us another opportunity to provide you with a better experience in the future. Warm regards, Orlando Guest Experience Team
   

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5. JM

   JamesM

   Atlanta9 commentaires

   4.0

   Y est allé le 22 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   Great service and the food was good. Menu is limited. Every restaurant and bar adds a service charge for everything so get your wallet out!
   

   Arkadia GrillA répondu le 23 mars 2025

   Dear James, We’re delighted to hear that you enjoyed our service and found the food to be good. Our team works hard to create a welcoming experience, and it’s wonderful to know we met your expectations in those areas. We also appreciate your observations about the menu and the service charges. Your input is invaluable, and we’ll keep it in mind as we continue to improve and refine our offerings. We hope to have the opportunity to welcome you back for an even better dining experience in the future. Regards, Andy Guest Experience Team.
   

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6. N

   Nicolas

   Miami1 commentaire

   1.0

   Y est allé le 22 mars 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   Overpriced, over salted food and terrible service where we had to call the waiter just to get water. Completely inattentive and waiter barely paid attention.
   

   Arkadia GrillA répondu le 22 mars 2025

   Dear Nicolas, Thank you for sharing your feedback about your recent experience at Arkadia Grill. We sincerely apologize for falling short of your expectations and for the issues you encountered with the food and service. Your concerns about the quality of the food and the attentiveness of our staff are taken very seriously. Please know that we will review this matter thoroughly with our team to ensure that such incidents do not happen again. We deeply regret that we did not provide you with the exceptional dining experience you deserved. We hope you will consider giving us another opportunity in the future to make things right. Kind regards, Matthew Guest Experience Team
   

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7. D

   Dana

   Nashville1 commentaire

   3.0

   Y est allé le 20 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   Out server was nice, but seemed annoyed that we requested a booth for convenience (one person in our party had a mobility issue and the booth was easier and higher to navigate than our other option). We ordered drink and appetizers, the first round of drinks came out slow, but we were able to enjoy them with our appetizers. Our meals came out and we ordered a second round of drinks and it was 15-20 minutes before we received them, we had nearly finished our entrees. The service needs tweaking and can stand to be polished.
   

   Arkadia GrillA répondu le 22 mars 2025

   Dear Dana, Thank you for sharing your experience at Arkadia Grill. While we are glad your server was kind, we apologize for the delays with your drinks and any inconvenience caused by the service. We also regret that your request for a booth was not handled with the attentiveness you deserved. Your feedback is invaluable to us, and we will work on improving our service to ensure a more polished and attentive experience in the future. We hope you will give us another chance to provide a better dining experience. Kind regards, Matthew Guest Experience Team
   

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8. A

   Andrew

   Chicago 2 commentaires

   3.0

   Y est allé le 16 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   Sounded like the club scene in Blade, the wings had anorexia and sodas were $6 per can! Venture down the road for something better off the reservation.
   

   Arkadia GrillA répondu le 17 mars 2025

   Dear Andrew, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We hope you’ll give us another chance in the future to provide a better dining experience. Best regards Natalie Guest experience team
   

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9. K

   Kelly

   New York City10 commentaires

   4.0

   Y est allé le 13 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great atmosphere, great service, very good food. Gets loud, but it’s fun.
   

   Arkadia GrillA répondu le 14 mars 2025

   Dear Kelly Thank you for sharing your feedback about Arkadia Grill. We're delighted to hear that you enjoyed the atmosphere, service, and food. We appreciate your note about the noise level and are glad to know you found it fun. Your comments are valuable to us, and we hope to welcome you back for another enjoyable experience soon. If there's anything specific, we can do to enhance your next visit, please let us know! Best regards Luis Guest Experience Team Fontainebleau, Miami Beach, FL
   

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10. L

    Lynn VIP

    San Francisco3 commentaires

    5.0

    Y est allé le 13 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Lamb burger was amazing and service was excellent
    

    Arkadia GrillA répondu le 13 mars 2025

    Thank you for your kind words Mr.Lynn ! We're thrilled to hear that you enjoyed our lamb burger and received excellent service. We look forward to serving you again soon! Sincerely, Zack Guest Experience Team
    

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