Aqimero

3.9
632 Reviews
$30 and under
Contemporary Latin
Situated in the lobby of The Ritz-Carlton Philadelphia, Aqimero offers the chance to unwind while savoring wood-fired grill flavors. Expect nothing short of excellence from acclaimed chef and Aqimero restaurateur Richard Sandoval. Our kitchen features wood-burning grill and Latin-inspired notes that enhance the tastes of an eclectic menu, while a stunning atmosphere encourages guest-to-guest connections over shareable plates and carefully crafted cocktails. It is our pleasure to serve residents and visitors alike in a relaxed setting where memorable dishes are expertly executed and stylishly served.
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 632 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.8
service
4.1
ambience
3.5
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
L
vipLuv2eat
New York Area
31 reviews
Dined on September 11, 2021
Overall4food4service4ambience3

Food was good 4/5
Service was good 4/5
I didn’t realize the restaurant was basically the hotel lobby but my party enjoyed it.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

My wife and I enjoyed ourselves IMMENSELY! The food was SUPERB! Our host was THE BEST. I can't necessarily recall the pronunciation of his name but I know it started with a K. We will DEFINITELY be returning.

NZ
vipNickZ
New York Area
9 reviews
Dined on August 28, 2021
Overall3food4service5ambience1

I expected a Ritz quality restaurant, not a lobby bar with a menu! Plenty of real restaurants in walking distance across the street. Food and service were acceptable but a romantic dinner that was planned ! No. Disappointed

a
anastasial
New York Area
3 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

Jasmine our server was amazing! She was attentive, and so sweet. Definitely will be coming back

R
Rrach
1 review
Dined on August 18, 2021
Overall3food1service5ambience5

The drinks were really over priced (i couldn’t even finish mine it was so strong) and the food was subpar. The service was the only redeeming quality.

OT
OpenTable Diner
1 review
Dined on August 12, 2021
Overall5food4service5ambience5

Hostess, waitress and all staff were 10/10. They made our little date night exceptional with their attentiveness and positivity.

Wasn’t a fan of the crab flatbread, but the corn tostados were prefect. Thank you.

CB
CeeBee
Washington DC
2 reviews
Dined on August 7, 2021
Overall1food2service1ambience1

We came in for brunch and the service was nothing short of terrible. After ordering, I had to ask the wait staff 3 times over 40 minutes to bring the drinks we ordered (just a soda! nothing complex). We watched other tables get their drinks and food faster than us, so I'm not sure how they dropped the ball for us. The food came after a long wait and was meh. They offered no apology or attempt to make our dining experience pleasant.

They weren't overrun with service - my table was one of three tables... And there were more than enough staff to serve us timely. For the "Ritz Carlton," I expect a respectable level of service.

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on July 29, 2021
Overall4food4service4ambience4

Only had drinks so can’t really rate food, drinks were good, nice spot

FE
FelixE
Washington DC
1 review
Dined on July 27, 2021
Overall4food4service5ambience4

I enjoyed my experience at Aqimero overall, and think it was a good value considering the restaurant was located in a Ritz-Carlton. I mainly visited for their truffle fries which, as a Canadian living in the US, I miss eating. They did not disappoint, however were a bit on the pricey side at $15/serving. Service was adequate, and I was seated as soon as I came in and promptly attended to.

ML
MelodyL
1 review
Dined on July 25, 2021
Overall5food5service5ambience5

Very beautiful service was great for was delicious I had a nice girls brunch

OT
OpenTable Diner
New York Area
1 review
Dined on July 23, 2021
Overall5food3service5ambience5

Very good! The scenery is everything !!

d
vipdrfee
Philadelphia
11 reviews
Dined on July 17, 2021
Overall2food4service3ambience2

Dinner for 6 in a lounge without proper tables is very difficult. Food was good although service slow. No bottles of still water available which is bad for a hotel restaurant. I have always like the atrium, just don’t understand why they don’t use any of their actual dining rooms.

N
vipNicole
Philadelphia
17 reviews
Dined on July 17, 2021
Overall1food1service1ambience1

I made reservations for bunch at 11a, we get there at 11a, and they say, the restaurant doesn’t open until 12p. I said but I made a reservation and showed them the app. They said oh well you you can sit in the lobby. So we sit until 12p then they move us literally a table over, still in the lobby. The actual restaurant is closed and is now in lobby. And when I say lobby, literally the lobby. There’s people in line checking in, people checking out, vendors rolling in different items for a wedding later that day. We wait almost 20 mins for a waiter and then I had to go to the host to say, hi, can you get us a waiter? Then they bring us coffee and it’s not filled all the way, it’s warm, and it had coffee grounds in it. It then took forever for our food, when it finally came we asked for hot sauce and maple syrup, which never came and we had to find some to then get it. Not to mention our food was cold. We were never checked on, never asked for refills, etc. We got there at 11a and didn’t leave until after 2p! 🥴🥴🥴

OT
OpenTable Diner
Philadelphia
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Birthday celebration.

a
vipangelam
Philadelphia
4 reviews
Dined on July 11, 2021
Overall1food3service1ambience5

Service was horrible and food was only adequate for a five star hotel

DS
DavidS
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

It was a very nice dining experience. Our waitress was excellent and very attentive. When friends called me and said they would come and join us for an after dinner drink, the staff was most accommodating to add a table and seating. The staff went out of their way to serve us. The staff is very service oriented.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

Excellent service, pleasant ambiance and food was prepared very well. Our server/waitress Lisa was very professional and charming. The gentleman who also served our meals was very helpful. Director of operations also checked in to make sure we had a good experience. We’ll return soon.

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on June 30, 2021
Overall1food1service1ambience1

Our waitress was horrible and the drinks took 25 minutes to get to us and the food was horrible.

ZT
vipZacharyT
Philadelphia
5 reviews
Dined on June 27, 2021
Overall1food2service1ambience1

horrible breakfast experience. service was non-existent. had to beg to have someone come to our table. food was very subpar. menu was limited without warning until you were seated. it was overall a terrible dining experience. would urge all to stay away, esp for the prices paid. you're better off just going to Starbucks.

OT
OpenTable Diner
1 review
Dined on June 26, 2021
Overall1food2service1ambience3

I did not like the attitude the waitress had.

GZ
GuiaZ
Philadelphia
20 reviews
Dined on June 23, 2021
Overall4food3service3ambience4

The ambience was nice. The drinks were standard, not a long list of options for such as high end place. When we got seated at the lounger and accent chairs area, I just thought to myself how odd to be seated for a 6ppl dinner on coffee height tables. The food and drinks took awhile but tolerable I guess. The food was acceptable. I ordered the salmon which was cooked really well. I weren’t blown away by it.

For the pricey food and drinks, you’re really paying for the ambience. We had a good time with friends.

N
vipNoelle
Las Vegas
10 reviews
Dined on June 23, 2021
Overall1food1service1ambience2

We arrived 15 minutes early and they sat us right away which was nice because we just walked the entire city. That was the only good part about this meal.

We were brought waters and greeted by our waitress after being seated for about 15 minutes. Keep in mind, it’s 6:15 in the evening, not that busy, and she’s walked by us 4 times and hasn’t even looked our way or said “I’ll be with you in just a minute”.

She asks us if we want anything to drink. My husband asked for a lemonade and I asked for an unsweetened ice tea. She said, “no I meant from the bar….” . Without having to tell the waitress that I don’t drink, I politely said “no thank you” as she looked at us funny. It was so rude and uncomfortable, I couldn’t believe that she was giving off the vibe of upset because we didn’t order alcohol.
We mention how we are ready to order and she just stool there. Again, I’m confused, should I just start ordering? Does she need to get a pad? Anyway, we place our order and then waited patiently for the food.

Our first meal arrived: Kale Cesare salad with no anchovies, and was delicious. Maybe we were starving or maybe were weren’t but everything after the salad went downhill.

Second course: crab flatbread. This tasted like it was straight out of a can, the flatbread was thick and chewy and the crab tasted awful and sickening. Sent it back and no one could understand why even though we mentioned that the crab tasted off.

Main course: pichana steak. It was not cook properly like a proper Latin hardwood grill would cook their meat. We are from Miami, I am half Cuban and Italian and I know this meat was cooked terrible and chewed even worst than it looked.

After our meal was done, my husband decided to mention to the waitress his experience. She completed seemed disinterested. Makes sense since the manager could care less about his customers experiences also since he never stopped by the table to ask.
I feel sorry for the hotel guest that have to eat here.

Don’t go

BT
BarryT
1 review
Dined on June 23, 2021
Overall5food5service5ambience5

Excellent service and ambiance
Overall, highly recommended.

SS
StevenS
New York Area
2 reviews
Dined on June 20, 2021
Overall2food3service1ambience1

Terrible service for a so called "Ritz Carlton".
Had to ask the waiter to bring menus after sitting for 25min, then had to call him again to order the food 20 minutes later.
Food took forever to arrive and no apologies.
Food was good though.
Really disappointed overall, not a 5* hotel service, the service would actually be better in a regular hilton

M
vipMelissa
Philadelphia
2 reviews
Dined on June 20, 2021
Overall4food4service3ambience4

We were happy to be able to return to one of our absolute favorite brunches in the city, especially on Father’s Day.
The food was great although the portion of the panini is on the small side for the price.
We were very sad to hear that the bottomless brunch option is no longer available. That kept us and many others we coming back almost monthly pre pandemic. Is this something that may return in the future?? It was truly the best!
Our server was pleasant and did his best with what seemed like short staff. I know this is happening everywhere. We did really enjoy what we had. Cocktails were great as well!

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on June 19, 2021
Overall1food1service1ambience1

Horrible absolutely horrible

LS
vipLanaS
Richmond
10 reviews
Dined on June 19, 2021
Overall5food5service5ambience5

Overall great dinner experience. Our server was very nice, provided great suggestions and was attentive. The food was wonderful, the lamb chops were very flavorful and the plate looked great. Will definitely be back.

OT
OpenTable Diner
Indiana
7 reviews
Dined on June 18, 2021
Overall4food5service5ambience4

Our service was excellent. Our waitress Lisamari really hooked us up for our anniversary. The food was great and the drinks were tasty. I got the salmon my partner got the lamb and we both had margaritas. The ambiance is a little different than the pics show. While the marble, columns and several story domed atrium is really cool, it’s a lot more open than it seems with people coming in and out of the building who aren’t eating. It’s just good to know ahead of time. It was a very good time all in all.

MS
MarcS
Philadelphia
2 reviews
Dined on June 12, 2021
Overall2food1service1ambience5

The building itself was beautiful. But I was seated and was planning on having dinner but it took 20 mins just to have a server come over to me and then it was 35 mins before I even got my drink. It was over 40 minutes of waiting to even get my order taken before I decided to just close my tab out and go get food somewhere else. The place itself is beautiful so def worth checking out but maybe just for a drink at the bar.

c
vipcammim
Philadelphia
6 reviews
Dined on June 12, 2021
Overall1food1service1ambience1

We ended up leaving because no one came over to take our order.

OT
OpenTable Diner
1 review
Dined on June 12, 2021
Overall2food5service3ambience5

Wait was around 45-50 minutes. But other than that experience was good.

JZ
JamieZ
Tulsa
1 review
Dined on June 3, 2021
Overall2food3service1ambience4

After a long day of travel, we arrived at the hotel around 8:30pm. We were tired and hungry. We went to the hostess stand and were told, sorry, no table without a reservation. The place was empty. We told the hostess we are staying in the hotel. She didn’t care. It was pouring down rain outside, we really didn’t want to leave the hotel. I opened the Open Table app and amazingly I was able to book a 9:00pm reservation for the restaurant that just turned me away. The hostess was a little surprised when I walked back up and told her I had a reservation :). Absolutely, ridiculous. The service was terrible.

OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall2food3service2ambience5

Unfortunately this was the worse experience I have had at Aqimero. I understand that they were understaffed. We were not seated until almost 30 mins after our reservation. Being seated in the lobby where there was so much traffic it ruined the ambiance. They actual dining area remains closed.

The service was slow and food was not worth what we paid. I hope it turns back to the great spot it was.

v
vab4
New York Area
4 reviews
Dined on May 30, 2021
Overall1food2service3ambience1

So VERY disappointed. It was recommended by a friend. We had 12:15 reservations for Sunday brunch. We waited 15 minutes to be seated. When seated we had a table in the lobby/ restaurant. We placed our order. Other than 4 cups of coffee, we didn't receive a bite of ANYTHING to eat until 1:45. I was floored! Then when the food finally came, the egg I had specifically asked to be fully cooked, was poached instead. The waitress was kind and the manager was accommodating but this was the Ritz Carlton. Will never dine there again and surely NOT recommend to anyone!

OT
vipOpenTable Diner
Philadelphia
8 reviews
Dined on May 30, 2021
Overall2food2service1ambience4

We had a 12pm res on Sunday since we were staying in the hotel. Service was our main issue. Our server was polite but it took her 15 min to greet us. When she did we gave her our whole order including 2 coffees. Our coffee was brought over and we weren’t checked on again until our food arrived which was 1:10. We were sitting for over an hour without any food. At least a coffee refill would have been nice. I saw at lease 4 servers on the floor plus a manager/hostess so the help was there but it just wasn’t good service. Food was just ok. Actually, the brunch menu is far too limited. They can blame Covid if they want to but there’s many places in town doing it far far better. If I were you I’d skip this one

OT
OpenTable Diner
New York Area
6 reviews
Dined on May 29, 2021
Overall5food5service2ambience5

I had the best time here. 5 stars because my date kept me laughing the entire time, the comfort and overall ambiance. This may of been the nicest restaurant I’d ever eaten in. Our food took an hour to come out.. reading other reviews, it seems like a common place for this location. They seemed to be under staffed but honestly, unless they were killing the cattle in the back, it’s a pretty long wait. It’s attached to the Ritz Carlton which was an experience in itself. My lamb chops were delicious. The steak was “aged” but quite delicious. Overall, I would visit again.

CY
CherisseY
Richmond
1 review
Dined on May 28, 2021
Overall5food4service5ambience5

Great service… food and drinks were worth it! Would recommend

RB
RichardB
Philadelphia
2 reviews
Dined on May 26, 2021
Overall5food5service5ambience5

Kudos to the cook, food was amazing would return.......

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on May 25, 2021
Overall1food3service1ambience4

The food was fairly good and the inside was beautiful. However, our service was quite horrible. We had to ask for more water several times throughout the night and our server was very rude to us. Our food took an hour and a half to come. We had to ask for another set of utensils and we were never asked how our food was.

n
ninar
Philadelphia
1 review
Dined on May 25, 2021
Overall4food5service3ambience4

Food was great but it seemed like they were really understaffed. The service was good, but it was very slow.

FAQs

Aqimero offers takeout which you can order by calling the restaurant at (215) 523-8200.

Aqimero is rated 3.9 stars by 632 OpenTable diners.

Aqimero does offer gift cards which you can purchase here https://app.yiftee.com/gifts/egift_and_gift_cards/richard-sandoval-hospitality-denver.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Aqimero