Aqimero

4.1
600 Reviews
$30 and under
Contemporary Latin
Situated in the lobby of The Ritz-Carlton Philadelphia, Aqimero offers the chance to unwind while savoring wood-fired grill flavors. Expect nothing short of excellence from acclaimed chef and Aqimero restaurateur Richard Sandoval. Our kitchen features wood-burning grill and Latin-inspired notes that enhance the tastes of an eclectic menu, while a stunning atmosphere encourages guest-to-guest connections over shareable plates and carefully crafted cocktails. It is our pleasure to serve residents and visitors alike in a relaxed setting where memorable dishes are expertly executed and stylishly served.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 600 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.0
service
4.5
ambience
3.9
value
Noise · Moderate
76% of people would recommend it to a friend
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MS
MarcS
1 review
Dined 6 days ago
Overall2food1service1ambience5

The building itself was beautiful. But I was seated and was planning on having dinner but it took 20 mins just to have a server come over to me and then it was 35 mins before I even got my drink. It was over 40 minutes of waiting to even get my order taken before I decided to just close my tab out and go get food somewhere else. The place itself is beautiful so def worth checking out but maybe just for a drink at the bar.

c
vipcammim
Philadelphia
4 reviews
Dined 6 days ago
Overall1food1service1ambience1

We ended up leaving because no one came over to take our order.

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall2food5service3ambience5

Wait was around 45-50 minutes. But other than that experience was good.

JZ
JamieZ
Tulsa
1 review
Dined on June 3, 2021
Overall2food3service1ambience4

After a long day of travel, we arrived at the hotel around 8:30pm. We were tired and hungry. We went to the hostess stand and were told, sorry, no table without a reservation. The place was empty. We told the hostess we are staying in the hotel. She didn’t care. It was pouring down rain outside, we really didn’t want to leave the hotel. I opened the Open Table app and amazingly I was able to book a 9:00pm reservation for the restaurant that just turned me away. The hostess was a little surprised when I walked back up and told her I had a reservation :). Absolutely, ridiculous. The service was terrible.

OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall2food3service2ambience5

Unfortunately this was the worse experience I have had at Aqimero. I understand that they were understaffed. We were not seated until almost 30 mins after our reservation. Being seated in the lobby where there was so much traffic it ruined the ambiance. They actual dining area remains closed.

The service was slow and food was not worth what we paid. I hope it turns back to the great spot it was.

OT
vipOpenTable Diner
Philadelphia
8 reviews
Dined on May 30, 2021
Overall2food2service1ambience4

We had a 12pm res on Sunday since we were staying in the hotel. Service was our main issue. Our server was polite but it took her 15 min to greet us. When she did we gave her our whole order including 2 coffees. Our coffee was brought over and we weren’t checked on again until our food arrived which was 1:10. We were sitting for over an hour without any food. At least a coffee refill would have been nice. I saw at lease 4 servers on the floor plus a manager/hostess so the help was there but it just wasn’t good service. Food was just ok. Actually, the brunch menu is far too limited. They can blame Covid if they want to but there’s many places in town doing it far far better. If I were you I’d skip this one

OT
OpenTable Diner
New York Area
6 reviews
Dined on May 29, 2021
Overall5food5service2ambience5

I had the best time here. 5 stars because my date kept me laughing the entire time, the comfort and overall ambiance. This may of been the nicest restaurant I’d ever eaten in. Our food took an hour to come out.. reading other reviews, it seems like a common place for this location. They seemed to be under staffed but honestly, unless they were killing the cattle in the back, it’s a pretty long wait. It’s attached to the Ritz Carlton which was an experience in itself. My lamb chops were delicious. The steak was “aged” but quite delicious. Overall, I would visit again.

CY
CherisseY
Richmond
1 review
Dined on May 28, 2021
Overall5food4service5ambience5

Great service… food and drinks were worth it! Would recommend

RB
RichardB
Philadelphia
2 reviews
Dined on May 26, 2021
Overall5food5service5ambience5

Kudos to the cook, food was amazing would return.......

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 25, 2021
Overall1food3service1ambience4

The food was fairly good and the inside was beautiful. However, our service was quite horrible. We had to ask for more water several times throughout the night and our server was very rude to us. Our food took an hour and a half to come. We had to ask for another set of utensils and we were never asked how our food was.

n
ninar
Philadelphia
1 review
Dined on May 25, 2021
Overall4food5service3ambience4

Food was great but it seemed like they were really understaffed. The service was good, but it was very slow.

NM
NikkiM
Austin
1 review
Dined on May 25, 2021
Overall4food5service3ambience4

Service was incredibly slow, but not bad. Attended for Restaurant Week - which is a great value, otherwise pretty pricey.

DM
DreaM
1 review
Dined on May 25, 2021
Overall2food4service2ambience3

The kitchen/service was definitely not up to par for a Ritz Carlton. The food was good, and our server was nice, but it took almost an hour for them to bring our main course out, and we cannot tell you how many times a staff person walked by and did not clear our table, or ask/refresh our empty drinks. We continued to be thankful and polite, but it seemed that by the end of our meal the server gave up on both. I thought that since it was a Ritz the stigma of a 'hotel bar' wouldn't be there, but it is.

OT
OpenTable Diner
1 review
Dined on May 22, 2021
Overall5food5service5ambience5

It was exactly what I needed after being so restricted as to what I could do or where I could go because of the pandemic. I enjoyed my experience immensely. Everyone from the greeter to the manager provided such a warm, welcome, and super pleasant dining experience ❣️

MR
MichelleR
Philadelphia
9 reviews
Dined on May 21, 2021
Overall4food5service3ambience5

Visited for restaurant week. It is really nice and the food was great. There was just a few thing that could have been better. We placed our order and it took about 1hour to get our appetizers. The margaritas we order did not taste great. It looked like the kitchen was backed up on orders and they were short on staff. Our sever was working with what she had and gave us a second round of drinks for the wait. She was really good. The food was delicious and we enjoyed that.

CL
vipCLB717
Philadelphia
16 reviews
Dined on May 21, 2021
Overall5food5service5ambience5

Nothing short of AMAZING!!!! It is a MUST to try there menu items!!!

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 20, 2021
Overall4food4service4ambience4

Picanha steak is juicy, mushroom flat bread has a great balance of crispness and chewiness, churros are freshly made and ice cream is rich in fruit. However, red sniper is not fresh enough and not that tasty. Nothing special for Valentine's day’s celebration.

DT
DespinaT
Philadelphia
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

We enjoyed our evening! We celebrated our daughter’s college graduation! Beautiful atmosphere, cocktails were amazing!

DT
DonaldT
Philadelphia
1 review
Dined on May 7, 2021
Overall4food3service4ambience4

The seats were great, the view is amazing the service was great. However your drinks are very pricey we were there to celebrate our daughter who graduated from Temple University. You work hard and get to enjoy a nice venue. However that venue was quite costly. We would only visit for (maybe) for special occasions.

OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on May 6, 2021
Overall5food4service5ambience5

Awesome! Loved the ambiance

BM
BMOSJD
Philadelphia
20 reviews
Dined on May 5, 2021
Overall5food5service5ambience5

My server Lisa thatnI always request is by far one of my favorite people! She always knows what to do and remembers things I like. Every greeting from her is warm, heartfelt and genuine.

TW
TonyW
Philadelphia
2 reviews
Dined on May 1, 2021
Overall5food5service5ambience5

The food was fantastic, the atmosphere was quite I could actually have a conversation with my wife, the staff was VERY FRIENDLY, and it’s just beautiful place to dine out. The drinks are amazing as well too!

PD
PhoenixD
Philadelphia
3 reviews
Dined on April 25, 2021
Overall4food5service4ambience5

Aqimero is awesome atmosphere and food is quite delicious.

Aqimero
Responded on May 3, 2021

We are delighted to see you enjoyed your experience at Aqimero! We are always striving to create amazing experiences for our guests, so If there is anything else we can do on your next visit to make it a five-star experience, please let us know. We look forward to serving you again soon!

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AS
vipASGH
Philadelphia
38 reviews
Dined on April 24, 2021
Overall2food3service2ambience2

Overall, very disappointed with this experience. We were seated promptly for the reservation, but the tables are set in what was likely the lobby of the hotel - it felt very awkward. For the party of 4, we were seated at a "table" that consisted of 2 , low, round end tables pushed together, with 2 chairs on one side and a sofa on the other. It was uncomfortable to sit, and the tables, chairs, and sofa were so far spread out, it was hard to hear the conversation over the volume of noise in the space. Our server was nice, but not attentive at all.
The food looked great, but was so-so in flavor. One member of the party ordered the burger, and enjoyed it. The flatbread was ok. Another member of the party ordered the salmon, and it didn't taste fresh at all. It was smothered in a sauce that was so spicy you couldn't taste the fish at all.

We are glad we tried it, but likely would not return. Overpriced for the food and the experience.

QK
QueenK
Philadelphia
2 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

I went here on a date night. The doorman was kind and polite, as were the rest of the staff. I had the seasonal margarita (peach); I highly recommend it if you like simple flavors. The steak with chimichurri sauce was absolutely divine. Our waitress was attentive and polite as well. This was truly a special night. I recommend it for couples or friends who want a drink.

Aqimero
Responded on May 3, 2021

We really appreciate the positive review and we are thrilled that seasonal margarita was one of the best parts of your experience. That is one of my favorites well! I hope you will come back and see us again soon!

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OT
vipOpenTable Diner
Phoenix
4 reviews
Dined on April 23, 2021
Overall5food3service5ambience5

Go see Lisa and Fouse! Always make guests feel like they are the most important person in the room :)

Aqimero
Responded on May 3, 2021

Thank you for telling us about your recent experience at Aqimero and for such a nice review. We work really hard to offer great service and I'm so happy to see that reflected in your comments. I made sure that your servers got the recognition they deserved. Cheers!

Report
EM
EricM
New York Area
1 review
Dined on April 23, 2021
Overall3food2service4ambience4

Covid has taken the ambience. Prior, a vibrant scene with great drinks and good food. Now, the food is good- although why do they never provide enough bread with cheese plate?- but ambience is seriously diminished in this beautiful space. Also, dont charge top steak house prices for certain selections on the limited menu.

Aqimero
Responded on May 3, 2021

Hello Eric, I want to thank you for taking the time to provide your feedback. It is always helpful for us to know how we can improve. I wanted to apologize that we were not able to provide the typical Aqimero experience we are known for. We can not wait until restrictions are lifted and we can get back to normal but I want to thank you for your support of our establishment while we navigate through these current covid restrictions. We hope you will give us the opportunity to serve you again soon.

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N
Nickd76
Philadelphia
6 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

The vibe in Aqimero is great. The restaurant is part of an amazing space which also opens to the lobby of the Ritz Carlton. It is a place to see and be seen.

Aqimero
Responded on May 3, 2021

We are incredibly grateful that you took the time to leave us a five-star review. Our company places customer satisfaction as a top priority and we are committed to achieving this with each patron. Its customers like you that make our job truly wonderful. We look forward to serving you again soon!

Report
OT
OpenTable Diner
Atlantic City
1 review
Dined on April 20, 2021
Overall5food5service5ambience5

Beautiful restaurant. The food was delicious! And our waiter Mary was helpful quick very nice she made our night special!

Aqimero
Responded on May 3, 2021

Thank you for telling us about your recent experience at Aqimero and for such a nice review. We work really hard to offer great service and I'm so happy to see that reflected in your comments. I made sure that your server, Mary, got the recognition they deserved. Cheers!

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on April 18, 2021
Overall2food2service5ambience3

Nice place. Great staff. The food took 45 minutes to get ready after we ordered, and was not super. Unfortunately. But the environment is nice, the waitresses are very polite.

MR
vipMuncieR
San Francisco
9 reviews
Dined on April 16, 2021
Overall5food5service5ambience5

Beautiful space, wonderful food and exceptional service. The burger was amazing.

Aqimero
Responded on May 3, 2021

Thank you for the five-star review! Our team is always striving to create a phenomenal experience for our guests. Reviews like this reassure us that we are doing just that. Cheers!

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k
karenp
Phoenix
2 reviews
Dined on April 16, 2021
Overall3food3service3ambience5

The space was beautiful. The service was slow and the food was mediocre. My drink was weak, my flatbread was soggy and the queso dip was over cooked. The server was very nice and stretched thin so it took a long time for her to take our order.

S
Sokol
Philadelphia
1 review
Dined on April 16, 2021
Overall4food4service5ambience2

Food and service were good. The burger tasted one of the best. However, the ambience was not relaxing and hotel looked like it needed update (although it had had already).

Aqimero
Responded on May 3, 2021

Thank you for taking the time to give us a 4-Star review. I am glad you felt the service and food were done well. It is something we have worked hard on and we are pleased our efforts resonated with you. I also want to thank you for your candid feedback. I’ll be sharing your comments with the management team so that we can improve our settings in the future. We hope to serve you again at Aqimero soon.

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TS
vipTomS
Philadelphia
27 reviews
Dined on April 15, 2021
Overall5food5service5ambience5

Although it wasn't the normal experience, the food, drink and service were excellent.

Aqimero
Responded on May 3, 2021

We are thrilled to see you enjoyed your experience with us at Aqimero, especially during these unconventional times as we navigate through the covid restrictions. Thanks for taking the time to leave us a five-star review and we hope to see you again in the restaurant soon.

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AO
vipAraO
New York Area
6 reviews
Dined on April 10, 2021
Overall3food3service3ambience3

Ok this was a letdown. We were two adults and a kid, running 15 minutes late but called to give a heads up The gentleman said not a problem, he would note it. Arrived 2 minutes before I said we would and met a Lady who seemed unhappy to host us. She said our table was not ready and the kid in our group asked why to which the lady / Maitre'd snapped at her and said because we were late. Never heard of a table not being ready because we were late. I explained that I called and was told it was not a problem and she responded i needed to wait till my table was ready.

Well we definitely waited as our group did not get seated for at least another 17 minutes or so. A man who i presume was the manager checked in once while we waited.

Once we got seated, things improved. Jeanine who attended to us was pleasant. Cocktails tasted really weird and watered down so we switched to wine. Although the kid in our group loved her virgin mojito. Guac was good (they forgot out crab). Burger and quesadilla was decent too. Lamb chops not so much - terrible cut with 40% being fat. we skipped dessert and were ready to retreat back to the room.

Perhaps it was just a bad night for them. unfortunately wont be returning to find out.

Aqimero
Responded on May 3, 2021

Dear Ara, Thank you for telling us about your recent experience at Aqimero. I am disappointed to hear about the quality of your meal and overall experience. We pride ourselves on excellent food and service, and our team clearly let you down. I will be meeting with our chef with your feedback. We really appreciate your candid feedback regarding your recent dining experience. As always we will take your feedback and use it as a coaching opportunity to improve our operation. We hope you will give us the chance to serve you again in the future.

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OT
OpenTable Diner
Philadelphia
1 review
Dined on April 8, 2021
Overall1food2service1ambience5

The server Lisamarie was really rude. Honestly expected better from a place inside the Ritz Carlton.
Never going back there again.

OT
vipOpenTable Diner
Chicago
4 reviews
Dined on April 8, 2021
Overall5food5service5ambience5

Amazing dinner in a beautiful place. Food was great and dessert was awesome, I got the chocolate cake for the birthday boy. I also ordered a mojito which wasn’t on the menu but the bartender killed it, so good! Would highly recommend.

Aqimero
Responded on May 3, 2021

We truly have the best guests! Thank you so much for taking the time to leave us a glowing review and sharing your experience with us. We hope to serve you again soon!

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r
vipramonap
Atlantic City
8 reviews
Dined on April 4, 2021
Overall5food5service4ambience5

My reservation was made on Open Table but I missed the fact that it was a fixed prix brunch. That was not a problem however our reservation was for 3:00 and unbeknownst to us the restaurant closed at 5:00.We arrived late due to traffic and graciously our table was held but we felt rushed at the end of our meal. The food was amazing and the staff was great.

Aqimero
Responded on May 3, 2021

Thank you for leaving us a 5-star review. I wanted to apologize that your group felt rushed but I'm pleased that you enjoyed the food and our staff took good care of you. We hope you will visit us again soon!

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M
vipMichael
Philadelphia
8 reviews
Dined on April 1, 2021
Overall3food4service4ambience5

Shared four cocktails and an appetizer with a friend and bill came to nearly $100. Very fancy and elegant. Great service. Prices are just a bit steep.

OT
OpenTable Diner
1 review
Dined on March 30, 2021
Overall5food5service5ambience5

From the moment we walked in until the moment we left, we were tended to! We absolutely loved our server! The salmon and steak was cooked to perfection! Couldn’t ask for a better place to enjoy our wedding anniversary at! 5+ star for sure!!!!!

Aqimero
Responded on April 6, 2021

We are incredibly grateful that you took the time to leave us a five-star review. Our company places customer satisfaction as a top priority and we are committed to achieving this with each patron. Its customers like you that make our job truly wonderful. We look forward to serving you again soon!

Report

FAQs

Aqimero offers takeout which you can order by calling the restaurant at (215) 523-8200.

Aqimero is rated 4.1 stars by 600 OpenTable diners.

Aqimero does offer gift cards which you can purchase here https://app.yiftee.com/gifts/egift_and_gift_cards/richard-sandoval-hospitality-denver.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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