The building itself was beautiful. But I was seated and was planning on having dinner but it took 20 mins just to have a server come over to me and then it was 35 mins before I even got my drink. It was over 40 minutes of waiting to even get my order taken before I decided to just close my tab out and go get food somewhere else. The place itself is beautiful so def worth checking out but maybe just for a drink at the bar.

We ended up leaving because no one came over to take our order.

Wait was around 45-50 minutes. But other than that experience was good.

After a long day of travel, we arrived at the hotel around 8:30pm. We were tired and hungry. We went to the hostess stand and were told, sorry, no table without a reservation. The place was empty. We told the hostess we are staying in the hotel. She didn’t care. It was pouring down rain outside, we really didn’t want to leave the hotel. I opened the Open Table app and amazingly I was able to book a 9:00pm reservation for the restaurant that just turned me away. The hostess was a little surprised when I walked back up and told her I had a reservation :). Absolutely, ridiculous. The service was terrible.

Unfortunately this was the worse experience I have had at Aqimero. I understand that they were understaffed. We were not seated until almost 30 mins after our reservation. Being seated in the lobby where there was so much traffic it ruined the ambiance. They actual dining area remains closed.

The service was slow and food was not worth what we paid. I hope it turns back to the great spot it was.

We had a 12pm res on Sunday since we were staying in the hotel. Service was our main issue. Our server was polite but it took her 15 min to greet us. When she did we gave her our whole order including 2 coffees. Our coffee was brought over and we weren’t checked on again until our food arrived which was 1:10. We were sitting for over an hour without any food. At least a coffee refill would have been nice. I saw at lease 4 servers on the floor plus a manager/hostess so the help was there but it just wasn’t good service. Food was just ok. Actually, the brunch menu is far too limited. They can blame Covid if they want to but there’s many places in town doing it far far better. If I were you I’d skip this one

I had the best time here. 5 stars because my date kept me laughing the entire time, the comfort and overall ambiance. This may of been the nicest restaurant I’d ever eaten in. Our food took an hour to come out.. reading other reviews, it seems like a common place for this location. They seemed to be under staffed but honestly, unless they were killing the cattle in the back, it’s a pretty long wait. It’s attached to the Ritz Carlton which was an experience in itself. My lamb chops were delicious. The steak was “aged” but quite delicious. Overall, I would visit again.

Great service… food and drinks were worth it! Would recommend

Kudos to the cook, food was amazing would return.......

The food was fairly good and the inside was beautiful. However, our service was quite horrible. We had to ask for more water several times throughout the night and our server was very rude to us. Our food took an hour and a half to come. We had to ask for another set of utensils and we were never asked how our food was.

Food was great but it seemed like they were really understaffed. The service was good, but it was very slow.

Service was incredibly slow, but not bad. Attended for Restaurant Week - which is a great value, otherwise pretty pricey.

The kitchen/service was definitely not up to par for a Ritz Carlton. The food was good, and our server was nice, but it took almost an hour for them to bring our main course out, and we cannot tell you how many times a staff person walked by and did not clear our table, or ask/refresh our empty drinks. We continued to be thankful and polite, but it seemed that by the end of our meal the server gave up on both. I thought that since it was a Ritz the stigma of a 'hotel bar' wouldn't be there, but it is.

It was exactly what I needed after being so restricted as to what I could do or where I could go because of the pandemic. I enjoyed my experience immensely. Everyone from the greeter to the manager provided such a warm, welcome, and super pleasant dining experience ❣️

Visited for restaurant week. It is really nice and the food was great. There was just a few thing that could have been better. We placed our order and it took about 1hour to get our appetizers. The margaritas we order did not taste great. It looked like the kitchen was backed up on orders and they were short on staff. Our sever was working with what she had and gave us a second round of drinks for the wait. She was really good. The food was delicious and we enjoyed that.

Nothing short of AMAZING!!!! It is a MUST to try there menu items!!!

Picanha steak is juicy, mushroom flat bread has a great balance of crispness and chewiness, churros are freshly made and ice cream is rich in fruit. However, red sniper is not fresh enough and not that tasty. Nothing special for Valentine's day’s celebration.

We enjoyed our evening! We celebrated our daughter’s college graduation! Beautiful atmosphere, cocktails were amazing!

The seats were great, the view is amazing the service was great. However your drinks are very pricey we were there to celebrate our daughter who graduated from Temple University. You work hard and get to enjoy a nice venue. However that venue was quite costly. We would only visit for (maybe) for special occasions.

Awesome! Loved the ambiance

My server Lisa thatnI always request is by far one of my favorite people! She always knows what to do and remembers things I like. Every greeting from her is warm, heartfelt and genuine.

The food was fantastic, the atmosphere was quite I could actually have a conversation with my wife, the staff was VERY FRIENDLY, and it’s just beautiful place to dine out. The drinks are amazing as well too!

Aqimero is awesome atmosphere and food is quite delicious.

Overall, very disappointed with this experience. We were seated promptly for the reservation, but the tables are set in what was likely the lobby of the hotel - it felt very awkward. For the party of 4, we were seated at a "table" that consisted of 2 , low, round end tables pushed together, with 2 chairs on one side and a sofa on the other. It was uncomfortable to sit, and the tables, chairs, and sofa were so far spread out, it was hard to hear the conversation over the volume of noise in the space. Our server was nice, but not attentive at all.
The food looked great, but was so-so in flavor. One member of the party ordered the burger, and enjoyed it. The flatbread was ok. Another member of the party ordered the salmon, and it didn't taste fresh at all. It was smothered in a sauce that was so spicy you couldn't taste the fish at all.

We are glad we tried it, but likely would not return. Overpriced for the food and the experience.

I went here on a date night. The doorman was kind and polite, as were the rest of the staff. I had the seasonal margarita (peach); I highly recommend it if you like simple flavors. The steak with chimichurri sauce was absolutely divine. Our waitress was attentive and polite as well. This was truly a special night. I recommend it for couples or friends who want a drink.

Go see Lisa and Fouse! Always make guests feel like they are the most important person in the room :)

Covid has taken the ambience. Prior, a vibrant scene with great drinks and good food. Now, the food is good- although why do they never provide enough bread with cheese plate?- but ambience is seriously diminished in this beautiful space. Also, dont charge top steak house prices for certain selections on the limited menu.

The vibe in Aqimero is great. The restaurant is part of an amazing space which also opens to the lobby of the Ritz Carlton. It is a place to see and be seen.

Beautiful restaurant. The food was delicious! And our waiter Mary was helpful quick very nice she made our night special!

Nice place. Great staff. The food took 45 minutes to get ready after we ordered, and was not super. Unfortunately. But the environment is nice, the waitresses are very polite.

Beautiful space, wonderful food and exceptional service. The burger was amazing.

The space was beautiful. The service was slow and the food was mediocre. My drink was weak, my flatbread was soggy and the queso dip was over cooked. The server was very nice and stretched thin so it took a long time for her to take our order.

Food and service were good. The burger tasted one of the best. However, the ambience was not relaxing and hotel looked like it needed update (although it had had already).

Although it wasn't the normal experience, the food, drink and service were excellent.

Ok this was a letdown. We were two adults and a kid, running 15 minutes late but called to give a heads up The gentleman said not a problem, he would note it. Arrived 2 minutes before I said we would and met a Lady who seemed unhappy to host us. She said our table was not ready and the kid in our group asked why to which the lady / Maitre'd snapped at her and said because we were late. Never heard of a table not being ready because we were late. I explained that I called and was told it was not a problem and she responded i needed to wait till my table was ready.

Well we definitely waited as our group did not get seated for at least another 17 minutes or so. A man who i presume was the manager checked in once while we waited.

Once we got seated, things improved. Jeanine who attended to us was pleasant. Cocktails tasted really weird and watered down so we switched to wine. Although the kid in our group loved her virgin mojito. Guac was good (they forgot out crab). Burger and quesadilla was decent too. Lamb chops not so much - terrible cut with 40% being fat. we skipped dessert and were ready to retreat back to the room.

Perhaps it was just a bad night for them. unfortunately wont be returning to find out.

The server Lisamarie was really rude. Honestly expected better from a place inside the Ritz Carlton.
Never going back there again.

Amazing dinner in a beautiful place. Food was great and dessert was awesome, I got the chocolate cake for the birthday boy. I also ordered a mojito which wasn’t on the menu but the bartender killed it, so good! Would highly recommend.

My reservation was made on Open Table but I missed the fact that it was a fixed prix brunch. That was not a problem however our reservation was for 3:00 and unbeknownst to us the restaurant closed at 5:00.We arrived late due to traffic and graciously our table was held but we felt rushed at the end of our meal. The food was amazing and the staff was great.

Shared four cocktails and an appetizer with a friend and bill came to nearly $100. Very fancy and elegant. Great service. Prices are just a bit steep.

From the moment we walked in until the moment we left, we were tended to! We absolutely loved our server! The salmon and steak was cooked to perfection! Couldn’t ask for a better place to enjoy our wedding anniversary at! 5+ star for sure!!!!!