Sura Indian Bistro

Reseñas de Sura Indian Bistro de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Sam

   Denver/Colorado2 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   From the moment we walked in the door everyone was amazing. The hostess greeted us and quickly showed us to our table. Our service was impeccable. Highly recommend the Rye Chai cocktail. All of our entrees were delicious. Highly recommend!
   

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2. J

   Juhana

   Filadelfia21 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our dinner was excellent. We had chaat, lamb biriani, goat vindaloo, mutton and donut holes. Food was so flavorful, spice levels were as we requested. Our server was attentive but not overly so. He took time to answer our questions. We never felt rushed. We will absolutely revisit.
   

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3. K

   Ken

   Filadelfia37 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Second visit and it was as wonderful as the first. Our server, Wahid was so atteentive especially in being so suppportive as we tried to keep our two grandchildren in tow. Food was spiced as ordered and delicious.
   

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4. K

   Kelomi VIP

   Filadelfia5 reseñas

   2.0

   Comieron en 25 de mayo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 5

   I went to celebrate my son birthday and the establishment was understaffed. Our appetizers came out before my son Shirley Temple.
   

   Sura Indian BistroRespuesta enviada hace 4 días

   Thanks for sharing your experience, Kelomi. We’re really sorry for the delay and understaffing issues during your son’s birthday celebration. That’s not the experience we want for our guests. We appreciate your feedback and will work on improving our service flow. If you’d like to share more details or give us another chance, please feel free to reach out.
   

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5. A

   Amy

   Condado de Orange8 reseñas

   5.0

   Comieron en 25 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great dinner and atmosphere, all the food was delicious. Service was good and although the restaurant was understaffed the evening we were there the waiter was very attentive and gracious. Would not hesitate to return next time I am in the area.
   

   Sura Indian BistroRespuesta enviada hace 4 días

   Thank you, Amy! We’re so glad you enjoyed your dinner and the atmosphere. We appreciate your understanding about the staffing that night, and we’re happy our team could still provide attentive service. Looking forward to welcoming you back next time you’re in the area!
   

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6. L

   Laura VIP

   Denver/Colorado4 reseñas

   5.0

   Comieron en 17 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful and great ambience. Loved everything we ordered.
   

   Sura Indian BistroSe respondió el 23 de mayo de 2025

   Thank you, Laura! We're so happy to hear you loved everything—from the food to the ambiance. Can't wait to welcome you back for another wonderful experience!
   

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7. K

   Kim VIP

   Washington DC2 reseñas

   5.0

   Comieron en 17 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was amazing. The food and service were top notch. Will go back and recommend to others.
   

   Sura Indian BistroSe respondió el 23 de mayo de 2025

   Thank you so much, Kim! We're thrilled to hear you had an amazing experience and that both the food and service stood out. Your recommendation means a lot to us—we can’t wait to welcome you back!
   

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8. M

   Marvin

   Nueva York5 reseñas

   3.0

   Comieron en 16 de mayo de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   Great food, nice atmosphere, but staff, kitchen and bar were overwhelmed on a busy night. Waited an hour for drinks, and almost 2 hours for the meals (which, we think) were delivered to a different, very large table. Ended up canceling the order Server was very nice and tried his best. I’ve eaten here before and didn’t have a problem then. So I’d go back on a night that isn’t busy because the food is that good.
   

   Sura Indian BistroSe respondió el 23 de mayo de 2025

   Thank you, Marvin, for your thoughtful and balanced feedback. We sincerely apologize for the delays you experienced during your recent visit—it’s clear we fell short during a particularly high-traffic evening. We're grateful you acknowledged your server’s efforts and the quality of the food, and we're especially appreciative that you're open to returning. We're actively working on improving our kitchen and service flow on busy nights to prevent situations like this. We hope to welcome you back soon under better circumstances.
   

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9. A

   Annie

   Unspecified1 reseña

   4.0

   Comieron en 12 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   The food wasn’t exceptional but not bad, the service was great staff was polite and quick, but thing that’s it’s bit expensive few months ago went a different restaurant in city and we ordered same amount of food that place was $100 less than here, and the lastly to say the wings was the least I liked it did not had the tandoor taste and for some reason it was soggy rest of the food was good.
   

   Sura Indian BistroSe respondió el 15 de mayo de 2025

   Thank you for your honest feedback, Annie. We’re glad to hear the service and most of the food met your expectations. We’re sorry to hear the wings didn’t hit the mark for you. We’ll be sure to look into that—your comments help us improve. We hope to welcome you back for an even better experience next time!
   

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10. D

    Deepak

    Filadelfia1 reseña

    1.0

    Comieron en 11 de mayo de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 4
    4. Ambiente 5

    Our experience could be a complete outlier since this was our first time dining at the restaurant. My hope is that they would make improvements based on my constructive criticism. We went there for Mother’s day lunch. They should have some way of communicating that they have a pre fixe menu and that the 21% gratuity is included. They can either do this over a phone call or just have it on their website. Two families actually walked out when they were told about this. But this was done after they were all seated. It was a surprise for us too but we did not mind at all as the menu seemed interesting. The food was what was totally disappointing. We don’t mind paying top dollar for good food but this was not worth it. Being totally familiar with Indian food, we could tell that they just did not put any thought into what they were serving. The special menu design was beautiful and if only that translated into quality food. I’ll still give them the benefit of the doubt and will visit again before I make any affirmative conclusions. Maybe they were short staffed or some legitimate reason and that our timing was bad.
    

    Sura Indian BistroSe respondió el 15 de mayo de 2025

    Thank you so much, Deepak, for your insightful and thorough feedback. We genuinely value it. We sincerely apologize that your Mother’s Day experience fell short of your expectations. We appreciate your constructive criticism and will pass your feedback along to our kitchen team. Auto gratuity is a standard practice in many restaurants for larger groups, and it is mentioned on our menus as well. We regret any inconvenience this may have caused you. We look forward to welcoming you back for a significantly improved experience that aligns with the high standards we aim for every day. Thank you once again for sharing your thoughts.
    

    A 1 persona le resultó útil