Americano Restaurant - Hotel Vitale

4.2
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834 Reviews
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$30 and under
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Italian
Americano is designed to encourage a communal dining and imbibing experience. We suggest starting with a few bites for the table alongside some selections from our crafted cocktail menu or distinctive wine list. From there, our menu offers the opportunity to taste a bit of everything or enjoy a traditional full entree. Our question to you is, "How would you like to dine?"

Please note that a limited menu will be provided for parties of 12 or larger. To book a private space or to make a reservation for a large party on the patio, please email americanorestaurant@hotelvitale.com.
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Private Dining

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Specials

Valentine's Day Special Menus & More

Come join us at Americano for Valentines Day. We will feature our regular dinner menu plus a special three course pre-fixe for two by Executive Chef Jill Hanson! See our website for menus

Friday, February 14, 2020

What 834 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
69% of people would recommend it to a friend
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OT
Chicago
1 review
Dined on January 16, 2020
Overall4food3service4ambience4

Bring back the Brussels sprouts!

Overall, price point is a bit steep for quality

TT
Chicago
2 reviews
Dined on January 16, 2020
Overall4food4service4ambience4

Excellent venue for a business lunch, or casual dining. Have eaten there many times and always very satisfied. Thank you.

MJ
San Francisco
7 reviews
Dined on January 15, 2020
Overall5food5service5ambience5

The food has always been memorable each time I’ve dined at Americano. Some of the tables can be very close to other patrons b this last time I got a table in the back by itself which was perfect. I highly recommend the Express Lunch as it gives you a little of everything (but plenty to fill you up). You get soup, salad, and choice of a pasta dish from the menu or a panini. All the food is great but I highly recommend getting the soup. For some reason their soup has always tasted better than any other restaurant I’ve visited.

OT
Acapulco
3 reviews
Dined on December 31, 2019
Overall4food4service4ambience4

Excelente lugar para cenar la víspera del Año Nuevo!

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KJ
1 review
Dined on December 31, 2019
Overall1food1service4ambience2

Wildly overpriced even by pre fix holiday standard for mediocre food and zero ambiance. Service was fine but not exceptional enough to make up for an otherwise uninspired meal. Would not return or recommend.

P
Boise
3 reviews
Dined on December 31, 2019
Overall3food2service4ambience5

Food was bland. No seasoning, salt or herbs. Not worth the investment for New Years Eve. Service was hurried and not friendly but his assistant was helpful and more friendly. I expected much more. Beautiful location and was the perfect spot to walk to the water and watch fireworks.

MM
San Francisco
8 reviews
Dined on December 31, 2019
Overall3food3service3ambience2

New Year’s Eve get-together for 9 friends. We anticipated a great time but service was low par.

Our waiter was really good and trying very hard and very knowledgeable BUT his service partners didn’t quite know what was going on and made it challenging for our waiter.

When we asked for bread, service partner said, “I’m not your waiter.” A trained service person would say, “Let me get your waiter.”

When the food was served, there were missing flatware so we had to wait and flag service. No one was around we had to flag the front service person as good was getting cold. Same thing when dessert was served, no flatware.

Our patio location was not full unless there were more patrons in the main dining room but that should not excuse bad service.

I think that’s the problem with prix fixe and required 20% service charge. No incentive for the waiter’s service partners to support his efforts. Really made waiter look bad. He made it up be offering us tea and coffee for the 3 of us who appreciated the extra.

Prix fixe was good value. Prime rib was excellent. The prawns were overcooked and shell was sticking to prawn skin, we sent it back and were offered quail instead.

CJ
Las Vegas
1 review
Dined on December 31, 2019
Overall3food2service3ambience3

My experience at Americano restaurant for NYE was a little bit below average due to the following...

Closing Hours:
Upon checking in for our table, I asked one of the hostesses if it would be okay to stay until midnight for NYE and at first they stated that they would close at 1000pm. My reservation was at 845pm, which did not make sense as usually there is at least 2 hours for dining. Additionally, the wait staff did not know the official closing time and just kept referring to the bar making a last call possibly around 11pm. The restaurant stayed open until midnight, but it was a little uneasy not knowing if we were going to have to leave.

Food:
The prix fixe menu was of a decent value at $85, but nothing special. The appetizers were standard, but the mains were mediocre. I ordered the prime rib and unfortunately it was too salty. My wife ordered a prawn plate that could have been better if the prawns were shelled off and maybe offered a bit more than 3 pieces. Dessert was just standard.

Attentiveness:
The wait staff was friendly and did their best to serve as efficiently as possible. We definitely appreciated their service to serve patrons on NYE. However, for some of them not knowing when the restaurant would officially close was a bit concerning. One person apparently managing the staff allowed us to stay after we asked, which was much appreciated.

Overall:
The place was good for the location to celebrate NYE and see the fireworks at the Embarcadero, but it was lacking in some areas. The food could have been better and the staff could have been better informed about the closing as it was apparent that some did not know when it would shut down.

The ambiance and set up of the restaurant is very nice, but the food is what should be the attraction. Unfortunately, my experience of the food was not so good. For that main reason, I cannot recommend the restaurant, but I hope they can improve since it has a lot of good potential to be great.

OT
Brisbane / QLD
1 review
Dined on December 31, 2019
Overall1food1service1ambience1

Food poor quality , was served Luke warm . I wAs not informed of set menu , despite asking when booking was the menu a la Cart . Servers were rude , removed plates wile other guest still eating. Beef did not have a jus a described was the resting juices only . No decorations for New Year’s Eve . Extremely disappointing.

MA
Atlanta
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

Christmas dinner

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d
San Francisco
10 reviews
Dined on December 25, 2019
Overall3food4service5ambience5

#1 our server, Debbie was awesome. Anyone that has to work on Christmas Day should be rewarded. She was a delight from the minute we sat down. #2 They ran out of the appetizers that two of our party had ordered moments before, so they needed to order something else. And it was only 6:30pm!! #3 They couldn't find the wine that we ordered, so we had to choose something else. More pluses than minuses however. The food was across the board great. We had a great time.

E
San Francisco
34 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Christmas fixed price dinner was delicious!

AC
San Francisco
1 review
Dined on December 25, 2019
Overall4food4service5ambience5

Food was good. Service very good birthday on Christmas Day celebration.

T
Los Angeles
25 reviews
Dined on December 25, 2019
Overall4food4service5ambience4

Went for Christmas dinner. Pre Fixe menu was very good, with enough choices to satisfy everyone. The cost was very reasonable, and the service was excellent. I would definitely recommend this restaurant.

FL
New York Area
6 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

Food is lovely: pizza, beet salad and heavenly flourless chocolate cake!

FB
San Francisco
2 reviews
Dined on December 8, 2019
Overall3food3service3ambience4

The food was fine. The server was a bit irritated since we were the last group booked for brunch that day. She did come around by mid-service. Over all the experience was OK.

RS
1 review
Dined on December 3, 2019
Overall5food5service5ambience5

Great and honest people there. Highly recommended.

b
San Francisco
1 review
Dined on November 4, 2019
Overall5food5service5ambience4

The food was great. Prices are reasonable. Perhaps with having dinner at the Hotel the parking ticket could be reduced.

GS
San Francisco
9 reviews
Dined on September 18, 2019
Overall4food4service5ambience5

Great spot for a team lunch of 8. We were treated to a dining room away from the main area which was great and unexpected. Food was very good and had several options for everyone to try.

B
Los Angeles
2 reviews
Dined on September 17, 2019
Overall5food5service5ambience5

Food and service was terrific. Great location. Did not rush a business meeting during our meal.

k
San Francisco
10 reviews
Dined on September 12, 2019
Overall3food3service4ambience3

This is a “go to” restaurant for me. Unfortunately, the steak was over cooked and the salad dressing was very tart.

HB
1 review
Dined on September 11, 2019
Overall5food4service5ambience4

What a fun vibe at Americano Restaurant; the service was great and the food was delicious. I had the king salmon and it was cooked perfectly.

KK
San Francisco
9 reviews
Dined on September 6, 2019
Overall4food4service5ambience3

Highlight was a delicious squid salad.

PD
San Francisco
1 review
Dined on August 28, 2019
Overall5food5service5ambience5

Nothing is ever truly perfect, but the food, service and ambiance at the Americano comes very close. The wait staff was professional, friendly and patient (some of us were 20 minutes late), made good recommendations and dealt with our mercurial food decision changes. The food: we grazed (and very well, thank you!) on a number of shared plates: deviled eggs with a sprig of prosciutto, Feta Piquillo Dip, pizzas, meatballs, squid with couscous, summer melon (perfectly ripe) and more. And then desserts: over-the-top deliciousness. Plates quietly arrived and disappeared, to be replaced by others, a testament to the service. Be sure to try the "frose". A light, airy summer cocktail!

OT
1 review
Dined on August 28, 2019
Overall3food3service3ambience4

Food was good but took an hour before we were able serve.

l
San Francisco
64 reviews
Dined on August 23, 2019
Overall5food4service5ambience5

Great location for views of SF Bay; friendly and accommodating staff; food is delicious but portion size a bit large; flour less chocolate cake is to die for.

L
San Francisco
87 reviews
Dined on July 27, 2019
Overall2food2service3ambience2

I hadn't been to Americano in more than 2 years. In that time it has gone from an elegant restaurant to a tourist pizza joint. The tomato and burrata salad was lovely but the main courses were fair at best and fairly expensive.

OT
San Francisco
1 review
Dined on July 26, 2019
Overall1food1service1ambience2

Food too salty, waiter forgot to bring a dish, pricey for poor quality and poor service!

LW
1 review
Dined on June 29, 2019
Overall4food4service5ambience4

Very limited menu, but quality was high. The deviled eggs were incredible. The wine was very good. And the service was incredible. The flavor of the main dishes was very good with very fresh ingredients. The quantity was less than I was expecting. I didn’t expect truck driver portion sizes, but the description of the item suggested that there was more to the dish than it contained. The limited menu would leave some dinners wanting

KP
1 review
Dined on June 17, 2019
Overall1food2service1ambience2

Restaurant did not provide request for a view and gave us table in back room

V
San Francisco
9 reviews
Dined on June 8, 2019
Overall3food2service3ambience4

The menu was pretty limited. We asked for salads because there was none on the menu. I had a green salad that was bitter and tasteless. My husband had the Caesar which was ok. The pizza was thin and pretty good. The ambience is great but the food only ok. Oh and the wine price list is way over the top expensive over three times the cost of the same bottle at a store. Most restaurants charge double.

DB
Los Angeles
2 reviews
Dined on June 7, 2019
Overall3food3service3ambience3

Average food, limited menus, novice service

Price to quality ratio out of line

MM
1 review
Dined on June 5, 2019
Overall5food5service5ambience5

Great spot for work lunches, especially if the company is paying.

OT
San Francisco
8 reviews
Dined on May 22, 2019
Overall5food5service5ambience5

Great lunch express options. Fast, quality, and good!

R
San Francisco
11 reviews
Dined on May 14, 2019
Overall1food2service1ambience2

I had a reservation and showed up early to get our table. I was seated by the hostess and sat there for 30+ minutes before anyone ever came over to take our order. My friend had to get up and go ask the hostess to send a waiter - even though a bunch of them walked past us and we tried to make eye contact and wave them down. Finally, 45 minutes after being seated we were able to put in our order of both food and drinks. No one ever came over to check in and see if we liked our drinks (or wanted a second one) and if we liked our food or wanted to order additional items. Truly TERRIBLE customer service even though it was very expensive. Good luck getting repeat customers.

LL
Seattle
6 reviews
Dined on April 21, 2019
Overall3food3service2ambience4

Went for Easter brunch, it was mediocre. Manager or like person brought the coffee to the table, spilled it, no apology or attempt to even clean it up. The food was mediocre, service minus the manager was good and the menu was very limited. Price is too much for the quality. If you are going to order anything go either blueberry pancakes or avocado toast. Also note they hit you with 20% grat.

I can say, if you come here after work for happy hour in the summer the place is bomb!

B
San Francisco
79 reviews
Dined on April 13, 2019
Overall4food5service4ambience3

Best pizza in SF. LOUD bar crowd after work. Would like to see a bigger red wine list.

B
San Francisco
79 reviews
Dined on April 12, 2019
Overall5food5service4ambience4

Best pizza in SF. LOUD bar crowd after work. Would like to see a bigger red wine list.

B
San Francisco
18 reviews
Dined on April 9, 2019
Overall5food5service5ambience5

Generally a typical fancy hotel restaurant. Very stylish, some typically Bay Area quirky art (pictured of people on the ceiling). Prices are high — $20+ for pizza and pasta dishes, upwards for mains. Wine glasses between $12-17.

But food was surprisingly tasty. Crust on flavorful pizza was delightfully light and chewy. Noodles, yes, the noodles themselves were perfectly prepared and delicious, and so was the sauce. Dessert very nice.

Best of all though was the wine. I do mind paying near bottle prices for glasses but less so when the flavor of each of our wines was characteristic yet imaginative. A joy to the palate. I will definitely visit again. Great service.

J
San Francisco
2 reviews
Dined on April 8, 2019
Overall3food3service4ambience4

Colleague had a big in her food.