Americana Taphouse

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1. m

   mistormike

   Nashville

   6 reviews

   vip
   5.0

   6 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Always a great experience and good food!

   Report
2. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on May 14, 2022

   overall2food2service2ambience4

   The waiter with his double mustache seemed distracted and was just one of those minimal experience waiters

   Report
3. R

   Reba

   Chicago

   15 reviews

   vip
   4.0

   15 reviews

   Dined on May 11, 2022

   overall4food3service3ambience3

   This is a good spot for a cold beer and a casual meal. The burgers and fries are very good, but the menu is not strong on "healthy alternatives", they recently removed the kale salad that had been a good option. The outdoor seating is very nice, live music 5-7pm several nites a week.

   Report
4. OT

   OpenTable Diner

   Nashville

   2 reviews

   vip
   5.0

   2 reviews

   Dined on May 9, 2022

   overall5food5service4ambience5

   A beautiful night, a lovely setting on the porch, live entertainment and a delicious sandwich. But more could you ask? A thoroughly delightful evening.

   Report
5. GL

   GaryL30

   Houston

   8 reviews

   5.0

   8 reviews

   Dined on May 8, 2022

   overall5food5service5ambience5

   My wife and I dined here on Mother’s Day. We sat outside on a beautiful sunny Sunday under an umbrella among large planters of colorful flowers. We were near the road which is why there was noise but the road is not that busy. The service was excellent and the food was outstanding. My wife got the salmon and said it was the best she had ever had. I recommend the Yankee Cornbread.

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6. MC

   MattC

   San Francisco

   1 review

   5.0

   1 review

   Dined on May 7, 2022

   overall5food5service5ambience5

   Delicious food and great server. We will be back to try more of the menu.

   Report
7. CS

   CharlesS

   1 review

   5.0

   1 review

   Dined on May 4, 2022

   overall5food5service3ambience5

   We sat on the patio and live music was playing. The noise level was just right (we could enjoy the music and carry on a conversation). We did sit for about 30 minutes before anyone came to take our drink order. Once we established service, the food arrived quickly and was delicious. Very generous portions. We will definitely be back.

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8. A

   Ashley

   Minneapolis

   1 review

   5.0

   1 review

   Dined on May 4, 2022

   overall5food5service5ambience5

   Awesome food and great seating options and live music!

   Report
9. KT

   KTAL

   Nashville

   72 reviews

   vip
   4.0

   72 reviews

   Dined on May 4, 2022

   overall4food4service5ambience3

   Our server Taylor was outstanding! My favorites were the salmon, brussel sprouts, corn bread and potatoes! My husband also enjoyed his fish tacos!

   Report
10. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Great food, atmosphere and service!

    Report
11. D

    Dodger

    Nashville

    13 reviews

    vip
    4.0

    13 reviews

    Dined on April 30, 2022

    overall4food4service3ambience3

    Like some places lately in the state our country, tonight they were struggling. Took about 10 min to see a server. The wedge salad was fantastic, great chunks of bleu cheese. Wife ordered Nashville hot chick sandwich, I got The bone-in strip & truffle frites but it was a boneless ribeye. It was cooked perfectly but wish it was the strip. Oh well. We’ll be back.

    Report
12. SG

    StephanieG

    San Francisco

    11 reviews

    2.0

    11 reviews

    Dined on April 28, 2022

    overall2food3service1ambience3

    Went here to get out for a casual night out away from our toddler and brought a friend who also had a young kid and was getting out. We were seated and I had made a reservation as well. We sat there with no one even glancing our way for at least 15-20 mins. We had to flag someone down to figure out why no one had helped us at all. The tables around the outdoor area and even bar area were all cluttered w dirty dishes and not cleaned up after patrons had left. A nice male server said he would just take care of it, and he did a good job so this is not to review him poorly at all. We had to ask to Have drinks taken off the bill due to use waiting so long. The food came out quick after we finally got our order taken, and tasted good but man it was not relaxing as we had hoped and we were starving by the time we got our food

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13. OT

    OpenTable Diner

    Nashville

    1 review

    2.0

    1 review

    Dined on April 27, 2022

    overall2food3service1ambience4

    Atmosphere was great. Service definitely lacking. Has potential to be a great place, but we waited a long time for our drink order, refills, cold appetizer, food was Luke warm after waiting a long time. Every time I would have to glad they served down and he acted like it was an issue that I bothered him. We sat outside. They had many heaters for a chili night lined up in the back. I asked for one. Said they are out of propane. Don’t have them sit where people can ask for them if they can’t be used.

    Report
14. OT

    OpenTable Diner

    Nashville

    1 review

    vip
    2.0

    1 review

    Dined on April 24, 2022

    overall2food2service2ambience4

    They were out of several things, the items they had were fair at best. The server needed some lessons for sure, but was at least trying. Won’t be back for a while

    Report
15. R

    Rhetorishn

    Nashville

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    We were seated outside around the corner from the music..perfect! We were able to talk and hear. The service by Matt was exceptional as was the food. Enjoyable evening!

    Report
16. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    Great food, amazing service, live music! The half chicken with Bama sauce was soooo good! Moist chicken with crispy skin paired with the delicious honey sriracha brussel sprouts and spicy collard greens made the perfect meal. Definitely recommend.

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17. BD

    BraceyDavis

    Nashville

    2 reviews

    2.0

    2 reviews

    Dined on April 23, 2022

    overall2food3service1ambience4

    Didn’t get water until 30 minutes after we sat down.. Other drinks were another 25 minutes and our food arrived before the drinks did. Two orders of food weee 10 minutes later than everyone else. I understand why they have availability.

    Report
18. a

    angelab

    Nashville

    2 reviews

    vip
    3.0

    2 reviews

    Dined on April 22, 2022

    overall3food5service2ambience3

    There was a rehearsal dinner upstairs so the kitchen and bar were exceptionally slow. The music on the patio was too loud, hard to have conversation.

    Report
19. N

    Norskie

    Nashville

    8 reviews

    4.0

    8 reviews

    Dined on April 20, 2022

    overall4food4service5ambience4

    It was the first time at Americana for two in our party who were visiting. Service was prompt, server was friendly and helpful. He suggested Happy Hour specials which we took advantage of Food was good. The only drawback is the limited menu which is also not varied. One can run out of choices quickly, especially for the person with dietary limitations. We would go there more often if we had more choices.

    Report
20. L

    Lauren727

    Charlotte

    7 reviews

    4.0

    7 reviews

    Dined on April 15, 2022

    overall4food4service4ambience4

    It was fun and the food was great!

    Americana TaphouseResponded on April 19, 2022

    Thank you, Lauren! I appreciate the compliments and hope that we can make your next visit even better! Sincerely, Augie Martorano, Customer Service Manager

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5

    Great food great drinks

    Report
22. MW

    MeWantFood

    Nashville

    11 reviews

    4.0

    11 reviews

    Dined on March 18, 2022

    overall4food5service5ambience5

    The atmosphere was wonderful as well as the food. There was live music which was nice but the restaurant is so small it was overpowering. You Couldn’t carry a conversation.

    Americana TaphouseResponded on March 23, 2022

    Hello! I'm pleased that you enjoyed your experience, but it can get a little loud on occasion. On your next visit, if you find the music a little loud for normal conversation, please let myself or another manager know and we will get the volume adjusted. We look forward to seeing you soon! Sincerely, Augie Martorano, Customer Service Manager

    Report
23. VL

    VirginiaL

    Nashville

    1 review

    4.0

    1 review

    Dined on March 17, 2022

    overall4food3service5ambience5

    We came primarily for 2 things fish and chips and the dip trio. The batter on the fish was not up to par and the collard dip tasted and looked more like spinach. One of our party had the collard greens that were not good, almost like burned and leftover and sweeter than usual. We eat here regularly and feel like it was an off night possibly because of St. Patricks Day. The wait staff was awesome and the music great!

    Report
24. KE

    KECustomer1

    Nashville

    17 reviews

    5.0

    17 reviews

    Dined on March 9, 2022

    overall5food5service5ambience5

    A fun night. Great food, service and atmosphere. Burger was cocked as requested and chicken pot pie soup is the perfect comfort food. There was also an excellent acoustic guitar player / singer performing.

    Americana TaphouseResponded on March 12, 2022

    Hello! Thank you for the great review! I am very glad to hear that you had a great experience and we can't wait to see you again soon! Sincerely, Augie Martorano, Customer Service Manager

    Report
25. M

    Marcw

    Nashville

    2 reviews

    3.0

    2 reviews

    Dined on March 5, 2022

    overall3food4service2ambience3

    They seemed under staffed from the hostess to the bartender who was also waiting tables

    Report
26. VK

    VanessaK

    San Francisco

    1 review

    4.0

    1 review

    Dined on March 5, 2022

    overall4food5service2ambience4

    Best burger in Franklin! The service was slow and they got our order wrong, but I assume they are under staffed.

    Report
27. CB

    CynthiaB

    Louisville

    6 reviews

    5.0

    6 reviews

    Dined on February 27, 2022

    overall5food5service5ambience5

    Just lunch. Food was excellent. Waiter was wonderful!!

    Americana TaphouseResponded on March 1, 2022

    Hello Cynthia! Thank you so much for the love! I am very happy that you enjoyed your experience with us and we can't wait to have you back! Sincerely, Augie Martorano, Customer Service Manager

    Report
28. JK

    JodyK

    Nashville

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    overall5food4service5ambience5

    Nice evening. The staff had a very busy weekend but did a great job being attentive and accommodating to our needs.

    Report
29. OT

    OpenTable Diner

    Nashville

    5 reviews

    5.0

    5 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5

    Fantastic food, awesome service and cozy ambiance

    Report
30. CL

    CoreyL

    Nashville

    4 reviews

    2.0

    4 reviews

    Dined on February 12, 2022

    overall2food1service4ambience2

    Our waitress was wonderful but I think she was the only waitress working that day. Even though we had a reservation and the restaurant was not full they sat us right in front of the door (it was in the 30s yesterday— I was freezing the whole time). The food was SO greasy! My grilled chicken sandwich was so sloppy I had to use utensils to eat it.

    Americana TaphouseResponded on February 14, 2022

    Hello Corey! I am extremely sorry for your experience with us. That is not the way we strive to treat our guests. If you have a few moments, could you give me a call directly at the store? I would like to get a few more details about your visit and use that information so we can avoid a similar situation in the future. The number is (615) 790-2309. Once again, I am sorry for your poor experience. Sincerely, Augie Martorano, Customer Service Manager

    Report
31. E

    Emily

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5

    I chose this restaurant for a Friday evening dinner to catch up with a few friends. As soon as we arrived, we were very pleased! We had a table in front of live music, and our server was wonderful. She gave us menu suggestions, made sure we were comfortable, and checked in multiple times throughout our meal. The food was amazing. I highly recommend any of their burgers. After eating, we stayed and talked for a few hours in a great environment. We definitely will be back!

    Report
32. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 12, 2022

    overall4food4service5ambience4

    Good service but limited menu. Not much for people with food sensitivities.

    Americana TaphouseResponded on February 13, 2022

    Hello! Thank you for the feedback. We are updating our menu in the next month and this will definitely help us to round out the menu. I am happy that your overall experience was positive and we hope that we will see you again! Sincerely, Augie Martorano, Customer Service Manager

    Report
33. DS

    DinaS

    1 review

    5.0

    1 review

    Dined on February 11, 2022

    overall5food5service5ambience5

    Great iconic spot downtown franklin. Salmon was great!

    Americana TaphouseResponded on February 13, 2022

    Hello Dina! Thank you for the positive review - I am very happy that you enjoyed your experience with us - we strive to make every guest feel like family. We look forward to having you back again soon! Sincerely, Augie Martorano, Customer Service Manager

    Report
34. MP

    MollyP

    1 review

    5.0

    1 review

    Dined on February 11, 2022

    overall5food5service5ambience5

    Good food, good service and great entertainment! Live singer in the night. Great!

    Americana TaphouseResponded on February 14, 2022

    Hi Molly! I am very glad that you had a great experience at Americana Taphouse. We strive to make everyone feel like family when they come through our doors! Thank you again and we hope to see you again soon! Sincerely, Augie Martorano, Customer Service Manager

    Report
35. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on February 11, 2022

    overall5food4service4ambience5

    Excellent place.

    Report
36. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on February 6, 2022

    overall5food5service5ambience4

    Only complaint was the music was extremely loud.. very good music but hard to carry on a conversation. He finished at 8:30 PM and we could hear each other. The food and drinks were great and when we return to Franklin we will definitely go back.

    Americana TaphouseResponded on February 7, 2022

    Hello! I am so glad that you had a great experience at Americana Taphouse. We want everyone to feel like family when they come through our doors! Although, I do apologize for the music level. On your next visit, if you run into the same situation, please let me know and I can get the artist to adjust their volume. I hope to meet you soon! Sincerely, Augie Martorano, Customer Service Manager

    Report
37. r

    robp

    1 review

    3.0

    1 review

    Dined on February 6, 2022

    overall3food4service3ambience4

    Food was good, service was SLOW. Like everywhere, they just need more help as our waiter was great but overwhelmed.

    Americana TaphouseResponded on February 9, 2022

    Hi Rob! First, thank you for telling us about your recent experience at Americana Taphouse. Your feedback is so important to us as we use it to coach our team, and pinpoint where we can improve. We are so sorry that you did not have the best service experience with us, and this is not a typical reflection of how our company does business. I would appreciate hearing more details about the situation. Please feel free to call me directly at (615) 790-2309 with the details of your dining experience, so we can correctly take action. Thank you again for your feedback, and I apologize for the inconvenience. Sincerely, Augie Martorano, Customer Service Manager

    Report
38. OT

    OpenTable Diner

    Nashville

    7 reviews

    vip
    4.0

    7 reviews

    Dined on February 5, 2022

    overall4food4service5ambience5

    Great ambiance and excellent food they have an updated menu that is very nice with exceptional flavors. The only hiccup was the timing between plates and drinks. We received our appetizers just short of the main dishes… our server was exceptional she apologized for the timing and since the food was excellent we were ok with it. It is a cool place that have a charming ambiance and live music.

    Americana TaphouseResponded on February 7, 2022

    Hello! Thank you so much for your patience with us on Friday. We want everyone to have a great time, so I appreciate your kind review! Please let me know the next time you visit us, so I can introduce myself. Sincerely, Augie Martorano, Customer service Manager

    Report
39. OT

    OpenTable Diner

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined on February 4, 2022

    overall5food4service5ambience5

    We had a great night, we had a large party on a Friday night and they not only accommodated our reservation change but (I think the manager) he was a man, SO kind! He went above and beyond to make sure we had a nice evening, he not only checked on us multiple times, he went and got batteries for my niece’s baby toy that died- literally took it, replaced the batteries and brought it back so she was happy. We love this place and the food is great!

    Americana TaphouseResponded on February 7, 2022

    Thank you so much for the review. Your experience is what we strive for with everyone that dines with us. So, I am very pleased that you had a great time! And, that was me - everyone is my guest. Even when they are infants! Sincerely, Augie Martorano, Customer Service Manager

    Report
40. h

    helene

    1 review

    1.0

    1 review

    Dined on January 30, 2022

    overall1food1service1ambience1

    We wouldn’t know, the place was closed for remodeling. We were never told.

    Report