Share “Omotenashi” with the world
Create hotels and restaurants around the world that offer memorable experiences while building a lasting, positive relationship together with our guests, partners, Team Members and communities.
OUR CORE VALUE
“If I were the guest…”
To provide guests with the hospitality you would want to receive as a guest.
Book your next event with us
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
It was a Friday night and they have live music, that was great. Service was really, really slow but understandable as there weren't many servers. I visited this hotel 3x's that weekend so I definitely like it! The SMASH burger was so delicious!!!!!
ordered a vegetarian meal and got beef. Vegetarian meal was brought out and it was alright
Small portions but yummy!
Great drinks and food. Open front windows provides a nice ambience for summer!
Sat just outside the restaurant. Food was great. Drinks were perfect. Band was great! But a bit loud.
Food was good. The Branzino was overpriced though. Server was friendly but forgot to bring a second drink and forgot to put in one of the meals. Both ended up on the bill though and the wait time for food was very long even though they weren’t busy. I won’t return since there are so many options with the same level of ambiance and good food but better service.
Food was cold and smalllll portions for what we got
Greatest service and attention to detail. Amazing food and drinks to boot!
We had been to American Son some years ago and were excited to go back. But this experience was not nearly as good as last time. We got seated immediately, but 30 minutes later all we had was water. The waiter was friendly and energetic, but he was covering way too many tables to give us much attention: he had to be reminded to tell us about any specials or to make any recommendations about the menu. The wine list was incredibly sparse and out-of-date -- they didn't have the first two wines we ordered, so they ended up selling us a lovely bottle from an even older list at a discounted price. The food quality was also hit-or-miss. Some dishes were quite good, others tasteless and/or marginal in quality. I am hoping this is just post-pandemic reopening pains, but I was disappointed by this visit to American Son. At this time, I wouldn't recommend it, but I am hopeful they will get their swing back. Overall, the experience was still OK, but not enough to make me want to return or recommend it at the moment.
The food is always disappointing here. It always seems like you're opting for a "hipster" vibe rather than food that simply tastes good. The location + vibe is excellent, just wish the food wasn't always such a disappointing experience.
Love everything about this place! The fish! Definitely will be a rerun for me!
Overpriced and way under performed - have not waisted $162.00 for two adults and two kids in my lifetime. Service was poor as well. No Thank you!
From the start, our table was unsteady and moved from side to side. Very limited menu options for a Mother's Day brunch. We ordered two omelets but only one came out....had to remind the waiter that the 2nd one was not served. Not a good experience!!!
The food was okay. It’s not really kid friendly so I wouldn’t take small children or picky eaters. The mimosas were great, but they are really short staffed.
Terrible, terrible service, took two hours to get through lunch because it took so long to get food or even, really, the attention of our server.
I'm chalking this rough experience to them being understaffed on Mother's day. That being said the whole restaurant was on a Prix Fixed menu so it was unfortunate to see that food was still coming out of the kitchen cold.
This could be one of the worst restaurants I have gone to in a long time:
1) Waiter: A completely inexperienced, inattentive individual showed up to our table 15 minutes after we sat down. Then he gave us waters and said “be right back.” Then when taking the order, he didn’t know something about an ingredient and, instead of finishing the order taking and then finding out, he disappeared mid-order to get an answer. We barely ever saw our waiter again as he never checked in on us while we waited 45 min for our eggs to arrive. Nor did he check to see if we needed anything after they arrived. Then we were left to wait another 45 minutes for our third course. By the way, it was Mother’s Day and there were plenty of waiters for only 10 tables!
2) Food: a complete disappointment. My red pepper bisque came out cold and unexciting. The gluten free scone was worse than a store wrapped version you buy in Whole Foods’ freezer section. The omelette was just egg with a few veggies. But then there were the “deserts”. The FRUIT & BERRIES was worse than a fruit cup from 7 11. The Lemon Cake was dry and tasteless.
3) Decor: Boring. The table they sat us at required us to push the tables together.
I am not sure why this restaurant is still in business. A crisis like the one we just went through surely put us out of our misery as a society from the wretchedness of restaurants like this one.
Made a reservation for Mother’s Day brunch with my wife. First, the website didn’t say anything about the menu being limited, but that what the case upon arrival. Received a phone call telling us the time limit is 2 hrs (understandable). We ordered from the menu, but they were out of one of the few items we could order. The server was overwhelmed with his 3 tables, and it got worse when more people came in. He also tried charging us for a mimosa we never received. Final verdict: over priced, poor service, and we got out in 2 hours - would have been quicker had the service been better. Disappointing experience.
We came here for brunch and had an overall bad experience. I ordered a shakshuka and the eggs were raw. We had asked for some bread to go with the dish (what's shakshuka with something for dipping?) and it took over 15 minutes for it to arrive.
Espresso machine was down, which I understand happens.. and is outside of anyone's control.
The service was not great. We were there for two hours and the waiter only came to our table once. We had to get up a few times when we wanted to order an item.
The one thing going on for this place is its ambiance. The restaurant is gorgeous.
Was very disappointed in my meal. I ordered the yellow curry and it had no tofu. I asked the waiter about it and he said he would go check. He came back with uncooked sliced tofu in a condiment container and said nothing. In addition, the curry tasted like a soup. Extremely disappointed
The service was very choppy, slow, and apathetic/inattentive m at times. Maybe due to the lack of staffing and motivation?
The shrimp dish was so under seasoned that we asked for salt to apply on our own. And the rest of the food was fine, not great, and didn’t justify the pricing. Also, the food service was very slow.
The service was horrible. The server forgot to put in my drink order, didn’t give us utensils until after our food came out, the lamb burger and fries were cold, and the server didn’t periodically check on us.
The food was great - my wife and I came here for our first date anniversary. We enjoyed the quiet and greenhouse ambience as we sat outside. The Eggs Benedict were wonderful, though the amount of “everything but the bagel” seasoning on the avocado toast was a bit decadent. Seasoned potatoes on the side were a pleasant surprise though- loved the flavours. All in all, a quiet and casual afternoon with decent food.
Poor all around
Fantastic service! Warm, friendly, accommodating staff. Beautiful space. Delicious food with a unique palate. I only knocked one star off because the food was very salty, which made it hard to eat and enjoy.
We had the loveliest brunch outside at American Son. There are only a few tables outside but it was perfect for a nice Sunday brunch. The Eggs Florentine were delicious and perfectly cooked. The beignets were such a treat. Coffee and mimosa was great too. I highly recommend!
My reservation was at 8pm, but I did not get seated until 9pm. However, that was my only issue with the restaurant. I would return again.
Nice staff, but slow service. Food was overpriced and tasted meh okay. Not worth it. Wouldn’t come back.
Super cool place. Will be back
Food was good, but it took over an hour to get it. The service was surprisingly slow. Benedict was delicious.
Overall the dining was fine. We ordered the lamb burger but it seemed a lot like a beef burger. In addition, one burger still had the plastic wrap bread tag on the bun. Not sure how that got out of the kitchen? We ordered the beet salad and had to request extra dressing because it was so dry. The service was slightly slow. Overall, it was a mediocre meal and I will not return nor recommend it. The decor was nice, however.
Great food and drink selection during happy hour! Such a beautiful restaurant in a stylish hotel. Our bartender was thoughtful and attentive. We ordered the chicken sandwich and spicy fries - worth a visit. Will definitely be back soon.
Wait for breakfast toast 45 minutes. Unacceptable.
Everyone was very nice, but the food was mediocre at best, although priced for fine dining. The lamb burger was served on a grocery store like hamburger bun which was really off and offputting. The restaurant seemed understaffed
Good food in a hotel setting
The calamari dish was Luke warm despite the cold sauce being placed on the side. Overall flavor was nice though. The theme of lukewarm food continued with the bbq chicken pizza. Not sure if the kitchen is moving faster than the waiter but food should be hot at a minimum.
The passion fruit cocktail was great but the ginger beer cocktail was not as balanced as I would have expected.
The ambiance is great. Sitting outside was nice snd the vibe makes you want to stay a while. Inadvertently stayed a while when our waiter disappeared for about 15 minutes after we finished eating and had to flag him down to get the check.
Hotter for and more attentive staff would make this a 5/5.
Great staff, very accommodating. At one point we so conflicted about what wine to purchase... the staff were nice enough to provide a mini tasting of various wine options. Now that’s hospitality!!!
Thank you very much for such a great review! We strive to offer the best experience while delivering quality service, so we are very happy to hear that this was reflected on your recent visit. It gives me great joy that our server went above and beyond to give you the wine you were requesting. Hope you can visit us again! Stay safe!
Ambiance was great, trendy yet retro. Cute spot for date night or getting some computer work done. Low lighting gives the space a soft and mellow feel.
Thank you very much for such a great review! We strive to offer the best experience while delivering quality service, so we are very happy to hear that this was reflected on your recent visit. Hope to see you again soon!
Food was average. The menu read a lot more "interesting" than it tasted, however the food itself was tasty enough. Service was strange. We were served by 2 servers. The server who took our order seemed as if he could care less and could barely give us the time of day. However, later another server came to check on our food and finished the rest of our brunch service for us; she was lovely. The coffee tasted terrible. The environment was very pleasant.
Thank you for sharing! We truly apologize for the service you received. Your feedback has been shared with our GM and Chef de Cuisine started to investigate where our service failed you. We expect our restaurant to fully cater to our guest's needs and provide excellent service as our guiding principle. No guest should feel unwelcomed or ignored. We will ensure that your feedback will be addressed to.
American Son does offer delivery in partnership with Postmates and Uber Eats. American Son also offers takeout which you can order by calling the restaurant at (202) 900-8416.
American Son is rated 3.9 stars by 299 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.