Amatista Cookhouse at Loews Sapphire Falls Resort

4.3
526 Reviews
$30 and under
Caribbean
Caribbean cuisine prepared in an exhibition kitchen makes Amatista Cookhouse an instantly
inviting option for breakfast, lunch or dinner.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 526 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.4
service
4.4
ambience
4.1
value
Noise · Moderate
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A
Aginggrayly
Seattle
1 review
Dined 2 days ago
Overall4food5service4ambience5

Good food; convenient. Service was acceptable but a little slow. The cheese rolls were very dry. So, not perfect but very good overall.

MM
MichaelM
Tampa
1 review
Dined 3 days ago
Overall1food1service4ambience4

Food was cold. Sent steak back along with cold vegetable. When brought back after complaining. Still cold vegetable and steak was not good. Other people in the party of 4 had issues too. Cold vegetable and pork chop was lukewarm. Stayed in the Resort. Not planning on staying their again. Because of poor food quality at restaurant.

OT
OpenTable Diner
Chicago
1 review
Dined 5 days ago
Overall5food5service5ambience5

The perfect meal for Thanksgiving. The wife and I spent our first day of vacation eating here and were an amazed at how delicious everything on the buffet was, especially all of the fresh seafood.

DR
DoniaR
Orlando
1 review
Dined 5 days ago
Overall5food5service5ambience5

Love Amatista for our Special occasion buffets. Nice ambiance, you don’t have to get super dressed up, and the food is on point. They also have great bottomless drink specials. Our waiter was amazing! We missed it last year being closed due to Covid. So glad it’s back!

M
Manhattanfan
Orlando
11 reviews
Dined 5 days ago
Overall5food5service5ambience5

Choice of food and quality were both excellent. Service was as always wonderful and a perfect thanksgiving meal.

I
Islands
Indiana
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Fantastic Thanksgiving buffet. Server Kris was great. A little pricey but a lot of pricey offerings were served including crab, oysters, shrimp, mussels and ceviche. Also traditional standards and charcuterie. We're Keto but there were lots of desserts if you're into that.

RJ
RudyJ
Chicago
1 review
Dined on November 22, 2021
Overall2food1service5ambience3

The service at Amitista’s was good, however the food was much less desirable. I had ordered the Seafood Paella. The sausage in the recipe seemed as though it was NOT recently cooked. My guess is that it was day old sausage the was reheated. The sausage was tough and lacked favor. The shrimp was cooked well. The rice was very dry and also lacked flavor. Overall the dish was the worst paella entree I have ever had. And considering the cost it was certainly NOT worth it.

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall4food4service5ambience4

Birthday and Family and Friends get together

OT
OpenTable Diner
Orlando
1 review
Dined on November 16, 2021
Overall5food5service5ambience5

Everyone really enjoyed everything! Food was amazing! Ambiance was beautiful! Spacious eating area. Gorgeous views at night! Vegan tacos and vegan chicken curry was slamming! Perfect night! Thank you

OT
OpenTable Diner
1 review
Dined on November 15, 2021
Overall4food5service5ambience5

The ambiance and staff were outstanding. They went above and beyond to correct an error with our order, and we really appreciated that extra work to make things right. The food was tasty and there was enough of my entree to fill me up before my plate was empty. A must at that price point! I recommend it.

C
Chris
Orlando
2 reviews
Dined on November 13, 2021
Overall5food5service2ambience5

The food was excellent, the host staff was very kind. Most of the tables were empty so the noise level was pretty good. Our server disappeared for over 20 minutes once so we decided to get the check once he reappeared and get more drinks/dessert elsewhere. Overall, would recommend for a nice dinner.

CL
vipCatherineL
New York Area
27 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Service and food was exceptional.

s
sunnysidemom
Minneapolis
23 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Situated in a beautiful new hotel, the restaurant has a sleek modern design with an open kitchen and walls of glass overlooking the water. The rotisserie chicken with plantains and yucca was outstanding. The burgers were very good, and the children’s menu had traditional kid favorites. We will come again.

OT
OpenTable Diner
Naples
1 review
Dined on November 10, 2021
Overall5food5service5ambience5

Atmosphere is very inviting. Staff is very warm and welcoming. Food is excellent!

SB
ScottB
Philadelphia
6 reviews
Dined on November 8, 2021
Overall3food3service4ambience3

Serve a course - clear a course - do not left multiple courses on table. Food was ok - sous vide pork - not best - everything else is good - cocktails where excellent

OT
OpenTable Diner
New York Area
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

The food and service was amazing!! You just trip the shrimp tostada salad and the grapefruit rose Paloma

F
Florence
New York Area
1 review
Dined on November 5, 2021
Overall4food4service5ambience4

Food and service were fantastic. Our waitress Nikka was fantastic.

TA
TARAE
E. Tennessee
1 review
Dined on November 3, 2021
Overall4food3service5ambience5

Great atmosphere. Beautiful place. Service was amazing.

C
Carla
New England
1 review
Dined on November 2, 2021
Overall1food1service2ambience1

Food sucked

OT
OpenTable Diner
Houston
1 review
Dined on October 31, 2021
Overall5food3service5ambience5

Customer service was outstanding!!

OT
OpenTable Diner
1 review
Dined on October 30, 2021
Overall3food3service4ambience5

Potatoes were awful

C
Chloe
Orlando
2 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

Jerk chicken pot pie!!! Paella and Queso Fundido! Delicious food, amazing service. 10/10 would do again

AC
ArthurC
1 review
Dined on October 28, 2021
Overall3food3service3ambience4

The server was great except she was also bartending at the same time. We waited 45 mins for the food arrive; had I not say anything to the other server it would’ve probably taken longer.

A
Angelv
Philadelphia
3 reviews
Dined on October 24, 2021
Overall5food5service5ambience5

Great experience. Good food and fantastic service.

b
barbi
Birmingham
1 review
Dined on October 24, 2021
Overall2food2service4ambience4

Poor selection of food.
Food was poorly cooked and meats were Luke warm.
Air conditioning was set too low

OT
OpenTable Diner
1 review
Dined on October 22, 2021
Overall2food1service1ambience2

It wasn’t the best experience I’ve ever had with friend. Food was only okay, and for the price, the portions were very small. Service wasn’t great either. We would order one drink, and she would walk away before we could complete the order for the table. Probably won’t be going back, the entire experience left me wanting.

NM
NicoleM
1 review
Dined on October 18, 2021
Overall5food5service5ambience5

Wait staff was friendly and very professional and the food was absolutely delicious

A great place to eat and unwind after a long, hectic and noisy day in the park

A
Anita
1 review
Dined on October 16, 2021
Overall4food4service4ambience4

what I look for in any restaurant is
Service
Food
Ambiance

Amatista is excellent in all three!

WQ
vipWillowQ
Philadelphia
2 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

The food and service were excellent. We enjoyed our meal.

MH
MeganH
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

The vegan options did not disappoint! So happy with the many vegan options to choose from and the staff’s willingness to accommodate me.

MM
vipMelodyM
Orlando
6 reviews
Dined on October 14, 2021
Overall2food2service4ambience2

Ordered the paella last night. On the menu it said it was gluten, dairy, and nut free. I figured it would be safe and the staff even asked us about food allergies. The food came to the table and about five minutes later, waiter showed up and asked me if I already started eating it. It’s already been about five minutes so of course I started eating it. And he tells me that there is gluten in it and they need to take it back. They bring me a new one and manager took it off the bill. I feel as though the manager handled it well but something like this should never happen.

At 3 AM I woke up with a mouth full of stomach acid and had to go sit on the couch for an hour because it was too uncomfortable to stay in bed. My esophagus is irritated right now and my stomach feels highly acidic and gross. I will live but it’s definitely an inconvenience and it sucks. Meanwhile, there are people that if they get exposed to a certain food they need an EpiPen. Food allergies need to be taken seriously and I don’t think that that is something where there is room for error especially when the menu clearly says that this meal is gluten-free and the chef decided to change something without letting the manager know. That was the explanation that they gave us. It’s not acceptable.

PF
PennyF
Miami
1 review
Dined on October 13, 2021
Overall3food2service4ambience4

Good service, French fries served cold, good chicken with tasty mojito sauce. Other food items were acceptable.

ZR
ZipporahRC
1 review
Dined on October 10, 2021
Overall5food5service5ambience5

My experience at Amatista Cookhouse was amazing! We dined to celebrate my Aunt's birthday and we were all impressed with the ambiance, customer service, and food choices.

We originally went for magical dinning; however, our appointment was at 2pm and magical dinning is after 5pm. Our table had an phenomenal server (Chris Evans) who did a great job explaining the menu and had great suggestions on eating options. Chris was kind to offer to take group photos of our party. The restaurant has a great view and amazing scenery. We will definitely dine here again.

F
Frank
Orlando
3 reviews
Dined on October 9, 2021
Overall4food5service3ambience3

Food was good but service slow. Staff seemed overwhelmed, but restaurant wasn’t too full. Parking validated, but access to and from hotel was busy with tourists which is discouraging for local visitors

JW
JeremiahW
Nashville
5 reviews
Dined on October 8, 2021
Overall4food4service4ambience5

The special (Orlando Magic) gave several choices of appetizers, entrees, and desserts that were almost the full price and in the case of the steak less than that of the entrees by themselves. The chicken was good, but the sides were awesome (yucca and plantains are the way to go). The steak was a thing cut of ribeye but well cooked and seasoned. The mashed potatoes and mushrooms were very good as it’s sides. The broccolini was undercooked as is the norm for any restaurant these days. We forgot to ask that it be well cooked as is our norm.

RN
RobertN
Orlando
2 reviews
Dined on October 8, 2021
Overall4food3service4ambience4

We did not like the Chicken empanadas and did not eat them after one bit!
Told server and he didn’t seem to care also ask for a to go bag to put our left overs in and he never came back!

MM
MichaelM
Nashville
1 review
Dined on October 5, 2021
Overall5food4service4ambience4

Visited for Magical Dining Month and the food was outstanding. Nice atmosphere and great wait staff. Highly recommend.

LB
LaurenB
Orlando
1 review
Dined on October 4, 2021
Overall5food5service5ambience5

Relaxing environment with good service and excellent food.

CA
CarlineA
Miami
1 review
Dined on October 3, 2021
Overall5food5service5ambience5

The food was great and the service was even better. Our server Luis went above and beyond to make my son feel special for his bday dinner. We eat here every visit to the hotel and appreciate them every time.

OM
vipOcalaMan
Orlando
7 reviews
Dined on October 1, 2021
Overall3food3service4ambience3

This was a nice dinner at a decent restaurant. Overall experience 3/5 stars.
I will return and try something different next time.

Although we had our Open Table reservation, we were sent to cool our heels for about 15 minutes while walk-ins that arrived after us were seated first. Not really sure why, but it did seem the manager noticed because once he approached the podium and spoke to the host, we were sat and he apologized to us for the wait. Honestly, it was fine and we certainly were not put off by it too much, but it did seem a bit disorganized at the host desk.

Our server was knowledgeable and friendly and we could not ask for better. We greatly enjoyed our service.

The drinks were well made and enjoyable, and they were not skimpy on the alcohol.

Appetizers arrived fast and were delicious, but unfortunately we had barely gotten into our starters when the entrees showed up. I'm never one to send something back to the kitchen, so we just made room on the table and kind of went back and forth eating the rest of the apps and the entrees. Again, the entrees were well prepared and quite tasty. One disappointment to me was the sauces provided with my entree were all mayonnaise-based. Again - that's just me, but it left me unable to enjoy those sauces at all, but the entree stood well on its own, so that was good.

Deserts were tasty, and our table was cleared by another very nice server while our server assisted us with the check. Again, service really stood out.

The dining room was high-ceilinged with lots of hard surfaces, so it made for a noisy dinner, but we could hear each other so that's all that mattered. Some soft music and acoustic panels would make a huge difference.

Overall, an enjoyable experience and we will definitely give it another try in the future.

FAQs

Amatista Cookhouse at Loews Sapphire Falls Resort is rated 4.3 stars by 526 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.