A'Lu Mexican Cuisine

A'Lu Mexican Cuisine reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   ROBERT VIP

   West Palm Beach66 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 5

   Received elaborate email re Cinco de Mayo festivities from 5/1-5. Made rez, invited friends. Got there...... crickets!!! Not even a piece of decoration, no music and NO customers. Yes, it had been raining. Waiter told us they cancelled the music. It was for outdoor patio, not indoor. What about large interior restaurant (which is beautifully appointed) ? No mention in the email that the festivities were OUTSIDE only. What about the restaurant's responsibility to those customers who made the rez for INSIDE? No notification of the music/celebration cancellation. The worst part is that the waiter apologized again when we paid the check. (he was very sweet and we assured him that this wasn't his fault. His tip reflected that in spite of our disappointment in the restaurant AND FOOD). He said that HE looked at the email and I was correct to assume that the ENTIRE restaurant was celebrating, not just the outside. I said that it was a poor management decision to cancel. He said that he DID TELL THE MANAGER. I saw the manager walking around. He never came over to our table to see if everything was OK. I assumed that the waiter hadn't told him of our disappointment. WORSE was that HE WAS TOLD OF OUR DISAPPOINTMENT AND DID NOTHING!!!! Good management would have come over and apologized, maybe even said since we travelled specifically to his restaurant for the festivities have a drink or dessert on the house???!!! Done. Not worth the trip. Seems they spent all of their capital on furnishings, not on wise management. Creative menu, but actual recipes are off balance re seasoning. A simpler restaurant with good food and GOOD MANAGEMENT matters more.
   

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2. j

   judie VIP

   Chicago22 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our server was great and loved the ambiance but the food was not good
   

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3. R

   Rachelle VIP

   West Palm Beach12 reviews

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Our friend ordered a whole fish. We were eating out outdoors and as soon as the fish was placed on the table, they were flies everywhere then the waitress said oh yeah it only happens when you have fish she brought out fans that are supposed to fly fans supposed to get rid of the flies, but they were working because they hadn’t been charged. We were also charged for a second round of chips and salsa and for sour cream that we asked for because the food was spicy, even though the waitress told us that it wasn’t. as soon as the flies descended on our table, we could not leave fast enough. Our husband‘s paid the bill and left. Normally they would’ve asked for a manager, but they were so everyone was so shaken by this experience, they didn’t even think to to do so we were repulsed by what we saw I would bill was close to $100 each and it wasn’t worth anything we should’ve been comped.
   

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4. A

   Anita VIP

   Nashville3 reviews

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spicy margarita. Justin was great as well.
   

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5. A

   Abigail

   Philadelphia1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and outside seating looking over a pond
   

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6. OT

   OpenTable Diner

   Fort Lauderdale4 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Ambience was nice and it’s what we enjoyed most. Food was decent and service was ok.
   

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7. D

   Diane VIP

   New York City5 reviews

   4.0

   Dined on March 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Two things, service was a little slow. It would have been nice to hear some nice Mexican guitar music. There was no one there under sixty and yet it was like Mexican hip hop. The food is good and excellent value for our money. The outdoor sitting was excellent.
   

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8. S

   Susan

   West Palm Beach29 reviews

   5.0

   Dined on March 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tranquil outdoor waterfront seating - great place for happy hour! delicious margaritas.
   

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9. T

   Toby VIP

   Philadelphia9 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Slow service. Some food salty. Street noise annoying
   

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10. M

    Mannette

    West Palm Beach59 reviews

    2.0

    Dined on March 23, 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 5

    If you like salty food, then this is the place. It was inedible for me. They offered us something else, but menu is limited. Hope the can fix this. The restaurant has a nice ambience.
    

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