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Alter Ego

4.2
126 Reviews
$30 and under
Unspecified
Alter Ego is a ground floor restaurant and bar where every day is about celebrating life and living in the moment. We are eclectic and adventurous yet timeless, and comfortable. We never take ourselves too seriously, yet are always prepared to rise to the occasion. We have an appreciation for the rich history and heritage of Tempe and will look to add a fun twist of flair to make room for new memories for generations to come. We are a little tongue and cheek, yet will always make you feel special.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Screening
  • Sick staff prohibited in the workplace
What 126 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.1
service
4.3
ambience
4.1
value
Noise · Moderate
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OpenTable Diner
Phoenix
1 review
Dined on January 2, 2022
Overall2food2service5ambience4

Fried rice had too much soy sauce so salty. Delivered wrong steak. Difference between medium rare and medium well done are too much for food.

BT
BonseT
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

I was nice experience, we enjoyed the food. The music was also nice,

TL
TheresaL
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

We went for the NYE dinner and the service was awesome. Our waiter was so sweet and attentive. The service manger came to check on us multiple times to make sure our food was good. Loved it! Would go back for another event.

MA
MrAnderson
1 review
Dined on December 31, 2021
Overall1food2service2ambience1

This restaurant is in the lobby of the Canopy hotel. I highlight that because it is literally in the lobby, and this played a role in the experience we had.

We made reservations for the New Years Eve dinner at $110 per person (prepaid). It was a set three course menu and sparkling wine toast. A little expensive, but it was New Years Eve.

It took 10 minutes for someone to bring water. 5 more minutes for the waiter to introduce himself and his trainee (training on New Years Eve??). We ordered drinks and it took another 10 minutes to get them. The waiter didn't take any time to set up the experience or explain the menu, just asked for our order. There were three courses with three to four choices on each course. He also told us we needed to order everything at once, which felt a bit rushed, but he said they would pace the courses. We selected a barley and roast beef soup and a Swedish meatball plate for appetizers. Both came out cold. The Barley was undercooked and there was no seasoning at all. No salt and pepper on the table either. Meatballs were bland as well. When asked if we enjoyed it, we said no and were offered another choice of the final option, a bruschetta, which was fine.

The entre was a petite filet for me and a lobster tail for my wife. They were both tasty and cooked well, but the portion was tiny. The filet was maybe 4 oz and the lobster was just a few bites. We were not asked if we wanted more wine when our glasses were empty, and instead had to ask the waiter. Also, at this point a group of guests sat at the hotel bar table directly behind us and were so loud, my wife and I could not hear each other. It stayed that way until the end.

Dessert was dry and in fact my wife's was burnt. The waiter never asked again if we enjoyed our food. Our champagne took two requests to receive. Overall, a new years we will never forget. Unfortunately.

Almost $300 after drinks and tip... way too much for the experience we had.

Alter Ego
Responded on January 7, 2022

We want to sincerely apologize for the poor experience you had. We do take every review seriously and as an opportunity to learn and grow. There are times when there are things that are out of our control but we did miss the mark during your visit. We understand how frustrating it must have been to plan for a special night only to leave disappointed. We did have issues with staffing and training. We are working hard remedy this. We appreciate the honest feedback!

Report
SD
SusanD
1 review
Dined on December 31, 2021
Overall4food5service5ambience4

The food was amazing. The upcharge for being there on new year's, kind of tripled the price. For that, iced tea should have been included. We don't both drink alcohol, and one was enough for me. Cocktail bar upstairs should have hot cocoa for new years and the complementary glass of bubbles should be able to sub for a soda or something please. We went back downstairs to ask for coffee and hot tea to watch the fireworks. Wasn't worth it to use the other 2 drink tickets.

OT
OpenTable Diner
1 review
Dined on December 31, 2021
Overall1food1service2ambience1

We went for the New Year’s Eve event and were really excited about the outdoor seating offering. When we showed up the inside of the restaurant was decorated really cute with decorations on each table but when we were brought outside the tables were empty. The host seemed surprised that we wanted to sit outside, despite the fact that our reservation that we made over a month ago and the outdoor NYE seating option was the whole reason we went. Everyone was very friendly so we sat down and waited to be served. It took about 20 minutes for someone to come out and turn on the heaters outside. The whole night we felt kind of ignored even though there were other groups seated outside as well. There was a band playing music inside and we asked for a window to be opened between the inside and outside so we could hear it but the staff said they didn’t want the restaurant to get cold. There was music playing through the speakers outside when we first sat down but once the band started they turned the music off and the rest of the evening we sat in silence.

We had to ask for silverware, we waited a really long time for drinks and the server came out and asked us if we were ready for dessert after we got our appetizer(I guess thinking that we had somehow already had our entree?). The food was not great and there were a lot of weird substitutions that were not mentioned to us. For example the steak entrée was supposed to come with orzo and broccolini and instead it came with quinoa and carrots. Just odd substitutions considering it was a price-fixed event menu I would have at least hope that the server would’ve called that out to us before we made the order. The food itself was OK some of the flavors were really bad and everything seemed like another chef had prepared the menu but someone else implemented it. There were tiny flecks of metal (from a grill brush, maybe?) in the carrots which made them inedible. We did speak to the manager and our drinks were comped.

Alter Ego
Responded on January 7, 2022

We're so sorry to hear you had a poor experience. We take each review as an opportunity to grow and it seems we could be more clear in the future about how the indoor and outdoor experiences may differ. We try our best to stick to the items on the menu but as of lately, shipping and availability of certain products have been quite unreliable. Either way, that also could have been communicated in a better way and we apologize for that as well. We do understand your frustration. Thank you.

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B
Brittany
1 review
Dined on December 31, 2021
Overall1food1service1ambience1

THIS WAS THE WORST EXPERIENCE OF MY LIFE. 200 dollars for absolute garbage. We did not even receive the right food and waited over a hour for it!! They said they were understaffed, but dinner was by reservation only, so you should not have made reservations!!! I want a refund. This was disgusting. They stole our money.

Alter Ego
Responded on January 7, 2022

We want to sincerely apologize for the poor experience you had. We do take every review seriously and as an opportunity to learn and grow. There are times when there are things that are out of our control but we did miss the mark during your visit. We understand how frustrating it must have been to plan for a special night only to leave disappointed. We have been experiencing issues with staffing and some servers are newly trained. We are trying to improve. We appreciate the honest feedback!

Report
OT
vipOpenTable Diner
New York Area
1 review
Dined on December 31, 2021
Overall2food3service2ambience1

Poor service. Mediocre food. Sat by door where cold wind kept blowing through.

Alter Ego
Responded on January 7, 2022

Thank you for taking the time to submit a review. We strive to create great experiences for our guests and will use your feedback to learn and grow. We will certainly be addresses service issues as we have had many new servers come on board recently. We hope you might give us another try and we'd be happy to save a cozy indoor booth for you.

Report
JF
JackieF
Philadelphia
2 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

Stopped in for a last minute Christmas dinner with my mom after we had to cancel our reservation elsewhere. Arrived around 9pm and were seated right away. We received friendly, pleasant service, delicious food and drinks, and a modern atmosphere. Thank you for allowing us to still enjoy Christmas dinner together!

J
Johnny
1 review
Dined on December 25, 2021
Overall5food5service5ambience5

It was our first visit, everything was amazing! We sat across from the expo kitchen. It was great watching the chefs work on the orders. B)

OT
OpenTable Diner
Las Vegas
1 review
Dined on December 25, 2021
Overall4food5service5ambience4

My boyfriend and I scheduled a last minute brunch on Christmas morning. We’ll definitely be back someday! We loved our food: he ordered the eggs Benedict, I ordered the shrimp and cheesy grits, and we split the smoked salmon board, which was basically a deconstructed smoked salmon bagel and we loved it. Best Bloody Mary I’ve had in a while, and they offered his favorite IPA.

L
Lazz
Phoenix
7 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

From cloth napkins to a modern and comfortable ambience, our experience was perfect. It was Christmas Day and we were delighted to have such a pleasant experience in which to visit and entertain family. We will return!

OT
OpenTable Diner
1 review
Dined on December 24, 2021
Overall4food4service4ambience3

Christmas Eve with our daughter who is vegan

OT
OpenTable Diner
1 review
Dined on December 7, 2021
Overall4food3service4ambience4

The experience was pretty good. I was impressed with the drinks, especially the red wine. Food was good. Service was great. Everyone was super nice all the time.

OT
OpenTable Diner
Las Vegas
1 review
Dined on November 25, 2021
Overall3food3service4ambience5

It was Thanksgiving the ambience was very cool but just like most hotel restaurants the food fell flat. All in all it was nice.

MG
MichaelG
Phoenix
1 review
Dined on November 25, 2021
Overall4food5service3ambience3

High-quality Thanksgiving meal. Management and cooks did their best to accommodate our dietary requests and it turned out good in the end although we had to send our food back twice because of the temperature. The restaurant manager could not have been any nicer and was very accommodating. Our server was also nice but lacked the professionalism, attentiveness and finesse I'd expect at a restaurant of this caliber. The chefs here are very talented. The live music was a nice touch but too loud for dinner.

H
vipHawk
San Diego
12 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

Thanksgiving Dinner. Well worth it. Food was very good.

OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall4food3service5ambience5

Real great ambience and friendly staff, portions were great, for could've had a little more flavor.

d
dininout
Phoenix
2 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

My first Thanksgiving out. First time to Alter Ego. What a treat! Outstanding food! Great service!

D
vipDinky
Phoenix
15 reviews
Dined on November 25, 2021
Overall5food4service5ambience5

We had one of our best Thanksgiving meals here. The ambience was friendly, open and had a super cool vibe. Will definitely come back for more!

CZ
CindyZ
Phoenix
1 review
Dined on November 25, 2021
Overall4food5service4ambience5

Wonderful Thanksgiving dinner with seating outside!

KR
KristineR
Phoenix
2 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

Excellent food and Service! We enjoyed their Brunch

J
vipJsprague56
Portland
89 reviews
Dined on November 18, 2021
Overall4food5service5ambience4

Alter Ego is based in the Canopy hotel (a Hilton Brand) and has a nice open feeling (and open to the street which was a bit noisy at times from "cruisers" on University Avenue). I had the Shishito Peppers and "naked" wings with a couple of glasses of wine. The staff were all very helpful and responsive and the food was tasty!

MH
MarianH
1 review
Dined on November 15, 2021
Overall5food5service5ambience5

Outstanding night! Absolutely recommend the theme nights!

OT
OpenTable Diner
Phoenix
1 review
Dined on November 15, 2021
Overall5food5service5ambience5

The Friends themed dinner was AMAZING! So much thought and detail into all aspects and so well executed.

NM
NicoleM
Phoenix
1 review
Dined on November 15, 2021
Overall5food5service5ambience5

this was just so fun! I enjoyed the meal better this time than the last one, and that was good too. The sandwich was not from earth. You could start a whole business on that alone.

R
vipRenee
Phoenix
10 reviews
Dined on November 15, 2021
Overall5food5service5ambience5

Always an amazing experience! The special theme dinners are so well thought out and the execution is flawless! I look forward to these events every month!

R
Regi
Phoenix
1 review
Dined on November 15, 2021
Overall5food5service5ambience5

Incredible team both on the front and in the back of the house. The head chef and his team have created something real unique to the valley that I'm exited to see more of.

OT
vipOpenTable Diner
Phoenix
5 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

The food was absolutely delicious and the staff was very friendly.

DJ
DavidJ
St. Louis
2 reviews
Dined on November 8, 2021
Overall4food5service3ambience3

Never really was sure who was serving us, a little bit of everyone. Seems good but no one was there to check on things or refill drinks.

But overall, great food.

OT
OpenTable Diner
San Diego
1 review
Dined on November 7, 2021
Overall4food5service4ambience4

We came here to celebrate our 4 yr. anniversary. Although it was new, we also knew that canopy by Hilton restaurants have never disappointed us before. It took us an hour to get our drinks unfortunately and since we booked a two hr babysitter that didn’t leave us much time to enjoy our date-night. However, the waitress was very apologetic and informed us that they were understaffed. We were patient since the pandemic has forced many business to deal with the same issue. The restaurant quickly remedied the situation by providing us our delicious food quickly. The manager was very attentive and provided free desert and took care of our drinks. Great customer service is limited these days and we appreciated the attentiveness to us and our needs. We also noticed how hard the kitchen staff was working with the little help they had. Despite the small delays we would gladly come here again and again due to the quality of the food and drinks, and the service provided by the team. I hope this restaurant gets the acknowledgement they deserve and we thank them for helping us enjoy our night out!

OT
OpenTable Diner
Phoenix
1 review
Dined on November 6, 2021
Overall3food3service2ambience4

Server was slow to provide drinks, refills, and food; however their other tables were serviced quickly. We assumed our table was not their normal, as a previous visit was fantastic.

OT
OpenTable Diner
Phoenix
1 review
Dined on November 5, 2021
Overall4food5service3ambience5

Good vibes

OT
vipOpenTable Diner
Phoenix
11 reviews
Dined on October 24, 2021
Overall5food5service5ambience5

just perfect for Sunday brunch

AM
AaronM
Chicago
8 reviews
Dined on October 18, 2021
Overall4food4service4ambience3

There was an event going on in the bar area so our food was delayed. The ribs were great and my guest had the steak salad which she said was excellent.

OT
OpenTable Diner
Atlanta
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

Saturday, October 9, was our one year wedding anniversary.

Appetizers at Alibi up on the 14th floor:
Short Rib sliders and house potato chips

Dinner:
This amazing sausage and mushroom chimichurri flatbread!
A skirt steak chimichurri with papas bravas and arugula radish salad

And the chef made us a special dessert complete with an off-menu item: orange vanilla churros.

We’ll be back at Thanksgiving, and are excited to see what the menu will be then!

OT
vipOpenTable Diner
Phoenix
6 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

great food, fun vibe and location are all a plus!

OT
vipOpenTable Diner
Phoenix
5 reviews
Dined on October 3, 2021
Overall2food4service1ambience3

Service was very slow. Pizza oven was down. Went for dinner pre-theatre. Took awhile took get a drink order. Informed staff that we were going to theatre but still had a long wait even though restaurant wasn’t that busy. Had to eat quickly to get to the show on time.

CP
CynthiaP
Denver
7 reviews
Dined on October 3, 2021
Overall5food5service5ambience5

We found this place on the fly while in Tempe. What a find it was! Arrived at 10:30 on a Sunday and expected a busier place but it was relatively quiet except for a wonderful guitar soloist singing/playing great easy listening (James Taylor, Simon & Garfunkel, etc. classics) tunes. Right away we were served and they even brought out a bowl of chilled water for our pups on the patio. I had a watermelon mimosa and my hubby enjoyed a Bloody Mary which was so good, we were inspired to go home and make up our very own Bloody Mary mixer! The Chicken and Pan Waffles was delicious also! Can’t wait to go back—oh and when were leaving, the place was pretty much full so folks in Tempe are aware of this little gem!

CT
vipCTH076
Phoenix
21 reviews
Dined on September 27, 2021
Overall5food5service5ambience5

A friend and I decided to try something new. Alter Ego didn’t disappoint. We shared the wings and a flat bread….both delicious. The place is bright and modern and located off the lobby of the new hotel. I am looking forward to visiting again…perhaps during happy hour.

FAQs

Alter Ego offers takeout which you can order by calling the restaurant at (602) 612-7871.

Alter Ego is rated 4.2 stars by 126 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.