Alter Ego

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1. HA

   HeidiA

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   overall4food2service5ambience4

   It was a cool place in terms of decor, ambience. The service was excellent. The food was fair.

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2. PM

   PhillipM

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Attended the Harry Potter event and it exceeded all my expectations! It was very well organized and we were not having to wait between courses.

   Report
3. NS

   NatalieS

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience4

   This was the most amazing experience and my husband and I were extremely pleased by the outstanding food and setup that went into the event. We are so thankful! Can’t wait to recommend and tell our friends!

   Report
4. BC

   BrianaC

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Was amazing. Loved the theme. Loved the staff. Will go again

   Report
5. OT

   OpenTable Diner

   Phoenix

   1 review

   vip
   3.0

   1 review

   Dined 6 days ago

   overall3food3service4ambience4

   We did the special Harry Potter night and for the price the food and drinks simply weren’t the best. Over $100 a person and your drinks were the size of a shot and the food was mediocre. Loved the atmosphere and the ambiance, but my husband and I were definitely disappointed in the food and drinks for the cost of the event. We saw the last Harry Potter event was almost half the price with much better proteins and courses and the drinks were bigger (our main course was two frog legs meh). Fun experience though.

   Report
6. MM

   MarcM

   Exclusive

   13 reviews

   vip
   5.0

   13 reviews

   Dined 7 days ago

   overall5food5service5ambience4

   Great service and food. Would definitely go back. We had a wonderful time.

   Report
7. MR

   MRedmond

   1 review

   5.0

   1 review

   Dined on September 25, 2022

   overall5food5service5ambience5

   Awesome food! Really loved the smelt appetizer, the pork chop for the main course, and of course the orange olive oil cake was to die for! Oh! And don’t forget the delicious margarita. 10/10 would go again

   Report
8. JG

   JenniferG

   San Diego

   71 reviews

   vip
   5.0

   71 reviews

   Dined on September 24, 2022

   overall5food5service5ambience5

   Good food a hit over priced for what you get

   Report
9. m

   ms1000

   Phoenix

   17 reviews

   vip
   2.0

   17 reviews

   Dined on September 19, 2022

   overall2food4service2ambience1

   The place apparently thinks that it is some random dive diner or something. A real identity crisis. When you enter the restaurant there is no greeting (host) or indication of welcome! Finally, you get a random person that comes and tells you to sit anywhere. After looking at multiple dirty tables we finally found a semi clean one to sit at. No menus provided. The service is Burger King level. Sticky menus brought over; had to ask for drink/wine list. Then server wanted to take order immediately. Food was good for the most part. But wold not go out of the way to come here. This is nothing more than another hotel cafe. It's too bad, because it could be a really great place in Tempe.

   Report
10. AM

    AllisonM

    1 review

    4.0

    1 review

    Dined on September 18, 2022

    overall4food4service5ambience3

    The charcuterie plate and olive oil cake were out of this world not to be missed. The entrees were boring and lacked flavor or nuance. The best parts overshadowed the disappointing parts and made it a memorable and worthwhile dinner.

    Report
11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5

    Excellent service and food

    Report
12. OT

    OpenTable Diner

    Phoenix

    1 review

    vip
    5.0

    1 review

    Dined on September 17, 2022

    overall5food4service5ambience4

    Arizona restaurant week!

    Report
13. GR

    GuadalupeR

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5

    We went over restaurant week, Food was excellent, Chef Tim came over and described the Menu , Cocktails were delicious, Elmer was an amazing Server, Thank you so much we’ll be back for sure ❤️❤️

    Report
14. WD

    WillD

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5

    My girlfriend and I had a wonderful time at Alter Ego. Friendly staff, imaginative and delicious food and a great atmosphere too. What else could you ask for? Oh, and don’t forget to check out the view from the 14th floor after your meal. Fantastic!

    Report
15. NG

    NicoleG

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5

    Great experience! Amazing food and awesome staff

    Report
16. N

    Nick

    Seattle

    1 review

    5.0

    1 review

    Dined on August 23, 2022

    overall5food5service5ambience5

    The Marvel Alter Ego dinner was an amazing experience! The food and drink pairings were thoughtful and delicious. I appreciate how much the Chef came around to each table to connect and check in on how we enjoyed the food! He and the staff brought amazing energy

    Report
17. OT

    OpenTable Diner

    Las Vegas

    1 review

    2.0

    1 review

    Dined on August 23, 2022

    overall2food1service4ambience3

    The food was disgusting, it took fine dining to a whole new different level and not in positive way. The idea was cool and my first impression was excitement as I got greeted with free comics. However, it all changed when the food came. The cocktails were good but the food again was a let down. I was optimistic considering the reviews and buzz I’ve heard of the establishment. But each entre was definitely not delivering. The noodles and mussels were nothing but bland and didn’t make sense. It seemed like an afterthought and the sauce that was supposed to be the highlight was flavorless. I can say my glass of water had more flavor. Finally came the main entree of the night. The moment I was waiting for and keep in mind I still kept an open mind/stomach. The lamb dish was a huge letdown! My lamb was cold to the touch and my dates was raw. The lamb must have been sitting out for quite some time I believe. I can say overall that the only positive thing of this dinner was the cocktails. The desserts were subpar and the final time stone Tres leches inspired cake was literally a sponge cake or biscuit that I can get from the local Panadería drenched in a raspberry coulis. It was a difficult dessert the cake was dry and the raspberry coulis just sat on the bottom as a dipping sauce and truthfully made no difference on the dryness of the cake.

    Report
18. OT

    OpenTable Diner

    Phoenix

    3 reviews

    vip
    2.0

    3 reviews

    Dined on August 20, 2022

    overall2food2service1ambience2

    Very poor service and average food.

    Report
19. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on August 18, 2022

    overall1food1service3ambience1

    No options nothing like what you find on the website

    Report
20. JR

    JRuss

    Seattle

    10 reviews

    2.0

    10 reviews

    Dined on August 16, 2022

    overall2food3service1ambience3

    The restaurant and the food were average, the real problem is the inability to serve the tables. We waited 15 minutes to be seated for our reservation, another 20 minutes to have anyone (turned out to be the bartender) stop by to take our order. I understand staffing is very difficult these days, but bottom line I would not return to this restaurant due to the service.

    Report
21. OT

    OpenTable Diner

    Phoenix

    2 reviews

    3.0

    2 reviews

    Dined on August 13, 2022

    overall3food2service4ambience4

    We went to Alter Ergo based on a friend’s recommendation. The place itself was great in ambiance; however, we had higher expectations regarding the food. I asked for a Steak Salad and it was quite disappointing price-quality speaking. 70% of the bowl was lettuce and the rest was steak, avocado, etc.

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22. AR

    AnneR

    Phoenix

    1 review

    2.0

    1 review

    Dined on July 30, 2022

    overall2food2service3ambience4

    Meh. The menu looked good and the ambiance was hip but food was mediocre at best. Appetizer of pickled vegetables and Noble bread consisted of what tasted no better than a jar of pickled odds and ends from the grocery store and each piece of bread was burnt. Tofu salad was ok but bland and my companion’s burger was overdone not medium rare as requested. Won’t be back

    Report
23. OT

    OpenTable Diner

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    This was such a wonderful experience! We did the Disney Dinner and I have allergies and they were so accommodating and wonderful! The food was delicious and the service was extraordinary! It is a must do experience!

    Report
24. B

    Brittany

    Las Vegas

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food5service5ambience5

    The entire staff did a fabulous job with the themed Disney Dinner! The food was delicious and creative and the drinks were so fun. You could really feel the excitement and the heart and work that went into crafting such a fun dining experience.

    Report
25. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 26, 2022

    overall5food5service5ambience5

    I came for Disney theme and let me tell you it was such a wonderful vibe

    Report
26. JG

    JenniferG

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5

    Outstanding service, friendly, and great food choices.

    Report
27. JT

    JTyree

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5

    Great place to visit for a drink or a great meal. Friendly staff, prices are pretty good considering the quality of menu items, love the downtown Tempe vibe. Check out the upstairs pool/lounge area at sunset!! Its a must.

    Report
28. YE

    YES2JOY

    Atlanta

    20 reviews

    vip
    1.0

    20 reviews

    Dined on July 12, 2022

    overall1food1service4ambience3

    I use to LOVE + Crave the Katsu Chicken Sandwich so much that I would rave about it to anyone headed to Tempe for a meal. My 1st visit to PHX + the Canopy Tempe transpired in January '21 to which I was WOWED beyond words by my dynamic dining experience, extraordinary interaction with the chefs, my colossal, piping hot + mouthwatering Katsu Chicken Sandwich joined by some of the best fries I've ever eaten! My daughter + I enJOYed this experience twice more before departing PHX. We returned in July '21 + a repeat performance was gifted to us - WOWED Again!! After relocating to PHX in August '21, I treated some friends to my raved about Katsu Chicken Sandwich = everyONE was WOWED! Onward to my September '21 visit where my prized delight had diminished in size, new unfriendly chefs were visible + my familiar servers had departed. I discussed my disappointment with my server + was gifted with my usual fare. Onward, I'd visit monthly throughout '21 + experience the switch + bate size game. I'd watch other patrons receive the Katsu Chicken Sandwich in varying sizes, which I found perplexing. Why should I constantly remind my server about the portion variances + request continuously my proper portion? Why have my sandwiches depleted in stature vs. the grand-looking sandwich pictured on your website? Maybe I was dining consistently to much at Alter Ego, so I scaled back after December '21. On 7.12.22, my daughter + I were in Tempe for a meeting + decided to try the Katsu Chicken Sandwich again. The $16 sandwich was served hot + flavorful, yet the chicken was dismal in size - 1 deflated thin piece (didn't peak outside of the bun as illustrated) of chicken accompanied by a basket of broken (bits + pieces) fries. My daughter was famished + time didn't allow us to reverse the order - honestly, I SHOULD NOT HAVE TO!!!

    Report
29. OT

    OpenTable Diner

    Phoenix

    1 review

    1.0

    1 review

    Dined on July 10, 2022

    overall1food1service1ambience3

    I had a party of 12 at Alter Ego for brunch. The experience was extremely disappointing. The bar tender was our server. She labeled the guests as numbers and advised not to move seats. She explained this would help her keep track of who ordered what and billing. The bills came all individually which was fine but we were surprised to see that after being numbered they were still wrong. The food was also disappointing the breakfast potatoes, waffle and cinnamon rolls were all hard as a rock and dry. The burger, fries and breakfast flatbread were probably the best menu item ordered. I will not dine at Alter Ego again!

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30. OT

    OpenTable Diner

    New Mexico

    1 review

    2.0

    1 review

    Dined on July 10, 2022

    overall2food2service1ambience2

    I was not super impressed with this restaurant. First I could not find the hostess stand to check in for my reservation and no one greeted us when we first walked in. Secondly- we ordered drinks and got them after our appetizer ( fried rice-which was not fried and tasted like rice with soy sauce) and meal before we even got our drinks. The food was fine but nothing special and the service was not good. I really wanted to like this restaurant but sadly will not be returning due to the average food and poor service.

    Report
31. OT

    OpenTable Diner

    Phoenix

    5 reviews

    3.0

    5 reviews

    Dined on July 10, 2022

    overall3food3service2ambience4

    I was so excited to try this place, my salmon was good but the service left such an impression on me that I don’t think I’ll come back nor recommend this place. For starters, when you come in, there isn’t really a hostess desk, you kind of just wing it and stand wherever while ppl just walk past you in a hurried fashion “appearing” to be busy and in a rush but when we got there, the place was just about empty. We just stood there waiting for someone to acknowledge us. Other ppl we watched come in did the same thing, no one knew where to stand or be and they took forever to acknowledge them. They finally sat us and we just sat there, it took us forever to get service and menus. My friend had to have her meal remade (which ain’t the worst thing), my mom was given the wrong meal with overcooked meat but she was too nice to complain, her drink was awful but again, too nice to say anything. We were trying to look at the menus and the other server comes over and she tries to take it from us because they need it for another table, they only gave us 2 to begin with because they ran out. Everything felt extremely disorganized, hurried, and our being there felt more like an inconvenience rather than a desire. As if we were inconveniencing them for deciding to book a reservation there. I won’t again.

    Report
32. NU

    NataliaU

    New England

    6 reviews

    3.0

    6 reviews

    Dined on July 9, 2022

    overall3food2service5ambience3

    Wings were under cooked. Steak and chimichurri were both dry (not sure how that’s possible). And, there was an ant in my meal. Pear salad was good but the portion was laughable for the price. Martini and wine were good. Service was good.

    Report
33. HN

    HollyN

    Phoenix

    3 reviews

    3.0

    3 reviews

    Dined on July 8, 2022

    overall3food5service2ambience4

    Been here several times and always been happy, last nights server was the slowest, seemed lost and confused, honestly not deserving of a 20% tip I left on a large bill. Won’t likely return. Even though the food was excellent, you can’t expect people to continue to pay high dollar tickets with subpar service.

    Report
34. T

    Travler

    1 review

    4.0

    1 review

    Dined on July 7, 2022

    overall4food4service5ambience4

    The layout and atmosphere is awesome. The seating arrangement is private enough for intiment moments.

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35. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    We went on a double date with friends and it was an amazing time! The staff there are so polite and we sat by the chef who explained meals to us as well. We’ll definitely be back the food and drinks were fantastic!

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36. OT

    OpenTable Diner

    Phoenix

    6 reviews

    vip
    4.0

    6 reviews

    Dined on June 4, 2022

    overall4food5service5ambience4

    Free 2 hr valet Parking Sat down immediately - outside with misters Elmer our waiter was awesome Food well presented and delicious Don't forget the flight of house made icecream😋

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37. OT

    OpenTable Diner

    Phoenix

    1 review

    4.0

    1 review

    Dined on May 28, 2022

    overall4food5service4ambience5

    Good is great love the atmosphere they had live music at brunch was really lovely

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38. LH

    LynnH

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Looking forward to going back! Had a great experience!

    Report
39. OT

    OpenTable Diner

    Phoenix

    1 review

    4.0

    1 review

    Dined on May 25, 2022

    overall4food5service4ambience5

    My husband and I celebrated our anniversary with dinner at Alter Ego. We were immediately greeted with the most amazing scent white tea and thyme scent that all of the Hilton’s use in their properties. The menu for restaurant week was fantastic and our server Raphael was very friendly! We will definitely visit again :-)

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40. DP

    DonnaP

    San Diego

    1 review

    5.0

    1 review

    Dined on May 24, 2022

    overall5food5service5ambience5

    Good Spirited wait staff!! Loved the lobby vibe. We had the Best experience for the Spring Restaurant Week! The food selections were fantastic!!! Chef Tim was the absolute BEST. We also had great service from Stevie, and Bailey😀

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