Altana Rooftop Lounge
Elevate your evening at Altana, our downtown destination for the luxury nightlife experience.
Tue–Sat 5:00 pm–11:00 pm
Tue–Thu 5:00 pm–12:00 am
Fri, Sat 5:00 pm–2:00 am
It was a very nice location and watching the sunset over Lancaster was delightful .
If you’re looking for a nice outdoor spot but not in a rush or need frequent attention from staff this is the place. The location is perfect on a beautiful evening and the food is good but you have to be patient for drinks and food. The server was pleasant and doing her best as she was the only one but they Should have at least one more on when it’s a nice evening. Reviews about slow service go way back so I guess they don’t really care.
But for a leisurely light dinner or just drinks, it’s a good spot.
Beautiful day to enjoy brunch outside with delicious food and awesome ambiance.
Our second time there. First time was max stars. Service was horrible this time. Unfortunately we brought friends this time, after telling them how wonderful our first time was. We are chalking it up to a bad night. We will come back.
Food was fairly good, service was lacking. I think they were short-staffed, but we felt forgotten as soon as we were seated. The rooftop area has lovely views, but could use some decor. It's very sparse and minimalistic (maybe that's the look they're going for?). The inside is quite lovely, with lush furniture and eye-catching artwork. The food is nothing to write home about, but we did really enjoy the General Tso's Cauliflower.
Took my daughter for her birthday. Went to the wrong floor. The restaurant/bar are in two areas. Went to the bar area and waited for 10 minutes before someone who worked there stopped in and said that part didn't open until later and we needed to go to rooftop. Got their and were seated it was 15 minutes before someone took our order. Food was great but food process was really slow. Don't know if they need more help but seemed to have a staff shortage. Food was very good had several appetizers (tuna nachos, cheese board, lettuce wraps, and more). Didn't stay for desert didn't want to wait.
Server was very good. The peach and prosciutto pizza was disappointing as it listed grilled peaches which thenpizza did not have, it had a peach preserve on it instead. Flavor was good but not served they way it was described. The second Pizza that was ordered was brought out after most of us had finished eating so that person sat there waiting while we ate. Portion sizes were a little small but mostly the food tasted good. Limited menu options. Enjoyed the view from the roof top. May go back again, but not in a hurry to get back.
This is my second visit to Altana Rooftop. Both times, they had one waitress for the entire rooftop so service was very slow. I did not mind because it was a beautiful night and I had intended on staying several hours, but it would not be recommended for a quick bite. The cheese board is well worth the money and I could go there just for cheese and wine. All in all, I will go back and enjoy the view and the weather.
It was a pretty mediocre experience. Nothing wrong, but nothing special either. The food was pretty bland. Our server was nice.
The restaurant week menu was great!
Loved the atmosphere! Food was very good but they didn’t have their normal menu since it was restaurant week 2018 (select menu).
As long as you are NOT in a hurry for food and don’t mind just sitting and waiting, it is perfect. I was not in a hurry to go anywhere and I wasn’t starving so I was okay with the long wait. If you’re super hungry, do not go there I will definitely go back
Waited a long time to order drinks, 5 people got drinks one beer came 10 minutes later, Asked for water, took another 10 minutes. We needed to request napkins and silverware. Ordered another round of drinks and that took 15 minutes. When the food came 4 meals were cold. One good thing the manager did not charge us for drinks.
Ordered a meal that was not available “ran out of @
The Rooftop was a bit soggy - we actually weren't able to eat there as there were torrential rains that day. However they accommodated us in the 3rd floor dining room and we thoroughly enjoyed it. We were the only people there (lots of flooding over the entire region) and we were treated royally.
Great views of Lancaster from the rooftop but after the beautiful sunset it was VERY dark and you couldn’t even see your menu or the person you were sitting with. It’s a good place to go for drinks if you aren’t in a hurry as it took 20 minutes to get our first drink and an average of 10-15 minutes for any drink after, which is a shame because their cocktails were really good.
Stephanie was awesome!
The staff was very friendly and the food was quite tasty as well as a great value during happy hour.
Greg was an excellent server. Food was awesome. Will definitely be back.
The small plates were delicious, healthy and so much variety. Love the view of the city. Only downside was the women at the table next to us were smoking.
Had a great time!
Reservation was at 7; we ordered shortly after. Waited an hour- our drinks came but no food. We left at that point, needing to get to a theatre by 8:15 (had shared this with the waitress but it seemed beyond her control). WOULD NOT TECOMMEND although views are beautiful
Had reservation for dinner -beautiful evening and view were the only positives - terrible service, waitress barely acknowledged us, ended up just having drinks and going next door to Annie Baileys and had great dinner on outside deck . Really a shame , place is so pretty
Greg did a great job even though he got swamped. Food was good and view/atmosphere was fantastic. Would love to check it out at night.
This was our first visit. The drink special of half price wine was great. We got the crab appetizer and that was good. Our entrees were not good. The Mac and cheese was flavorless and dry with some even drier chicken on top. The shrimp scampi was completely flavorless!!
We loved the setting and will go back for drinks, but will probably avoid eating dinner there.
The view of so many church steeples was gorgeous. Our waiter was good. He got rather busy and it took a while to get our food.
Last Friday was my first time there and I would definitely go back. The atmosphere was awesome and the live band was amazing! Service was a little slow but the food was delicious! I got to see the sunset from the rooftop of the restaurent and the view was breathtaking!
Went in for brunch with my girlfriend. Was too hot to be outside but the inside dining room was available. Very cozy inside and much appreciated A/C. Service was attentive and the food was simple yet delicious. I had the classic breakfast and she had the eggs benedict, loved both dishes. Our second time there to dine and would recommend to friends for a nice date night or even a quick brunch spot.
Food out in less than 15 minutes(salmon eggs Benedict), fresh mint and basil plants for drinks, a DJ, and a rooftop view. Best brunch spot in Lancaster hands down. PS try the Belgium waffles, they're to die for. If you're going to pride today be sure to check out the after party!
Enjoyed taco Tuesday
Service was HORRIBLE! We had to wait 20 minutes before asking the host ourselves if they had servers! When we got our drinks they were terrible anyway....not impressed. The place is beautiful but arrives killed it! The downstairs bar was much better, however.
Beautiful Saturday evening on rooftop. Food, service, drinks all good.
This restaurant would have been fine were it not for another rooftop bar right nextdoor that had much better ambiance and furniture. Unfortunately that rooftop was visible from Altana. I strongly suggest that the owners should upgrade the ambiance/furniture, if they want to stay relevant
Music was.loud for dining. Server was good and the food was also very good. Unfortunately we have been there twice this summer and the food was very slow to come out both times.
We went for my husbands birthday. Never been there before. Heard the rooftoop was a great view. However the experience was very disappointing. We were the only people there on a Thursday at 6pm. We were disappointed with service. Waitress came over asked my husband what he wanted to drink and left. Didn't ask me or my daughter what we wanted. She then came back and tooj my daughters and my food order and left with out asking what he wanted. The only redeeming thing about the visit was the food. We had the buffallo chicken dip, procutto and peach pizza, short rib, and tuna nachos. Each was very good.
Great location and atmosphere but received very poor service. Appetizers came out with all the meals. Didn’t receive my food, waiter checked realized he forgot to order it (a cheesesteak) and didn’t return or apologize to say what was going on. Spoke to someone no apologies and food still hadn’t come by time everyone was done eating. I was told my meal would be taken off the bill but since I had a coupon they couldn’t do that, yet no one came over to explain that to me and I had to speak to someone again about the service. The waiter never asked if we needed drink refills and felt management didn’t care poor service was received. I was pleasant about it and they finally did offer a free round of drinks but that was after I said whether I had a coupon or not it doesn’t make up for poor service. It’s slmost like the waiter didn’t want to comeback since he messed up but he could have kept me up to date on what was going on. A cheesesteak doesn’t take over 30 minutes to make and it was not busy at all. I just felt management should have been more receptive to the situation and I shouldn’t have to ask to speak to someone twice about what was going on.
Without a doubt Altana has some of the best cooks in Lancaster. Nice variety at the bar and very personable bartenders. The ambiance is definitely worth noting as well as the views from the rooftop bar.
This was our second time there and we brought friends. Everyone enjoyed it! Enjoyed the rooftop experience as the last time was in the winter.
The food was good. The space is WEIRD! So cut off from the bar. Staff was pleasant but we had our reservation at 530, we didn’t leave until 9! I do t think we have ever had such slow food service.
Our server was cheery and personable. Taco Tuesday was a great deal and the fire grilled shell made it the best taco I have had in Lancaster! We will definitely be back.
Do not recommend. We had a reservation, sat down on time, the waitress stood at the table behind us for 15 minutes talking to her friends. We had menus, were ready to order drinks at least, we started looking around for another server, made eye contact with her a few times and no one ever came. Finally after over 15 minutes of no one coming to the table we got up to leave. At this point, and only this point, did the waitress run over and ask if we would like to order or "can I at least get you some drinks??" We said no, we've been here for over 15 minutes and you were talking to your friends the entire time.