Altana Rooftop Lounge
Elevate your evening at Altana, our downtown destination for the luxury nightlife experience.
Food was good, but for the price ingredients could have been better quality.
I recommend for the view and cocktails. The food is average at best. I go to sit outside on a nice night, but have your full dinner elsewhere!
The speaker sits right behind the table on the right side and it was impossible to hear at the table, changing the placement of this speaker would have made this a comfortable table to sit at. The best place to sit would be on the left side at the higher table. I feel like the host was so much more into himself instead of making this an enjoyable experience for me. My service person had to be asked for everything including salt and pepper. I did not get that I was a valued guess. The menu was never addressed, even when I asked. No special explained. I felt like an unwanted guest.
The views from Altana Rooftop are fabulous. What a great spot to see the sun set - it was magical! We went during restaurant week, and the $40 price per person really wasn't any kind of deal unless you got the steak. The food was good, but with so many restaurants in Lancaster with outstanding food - it wasn't over the top as I had hoped. The service was quite good, our waitress was available, but not pushy and offered good suggestions.
Beautiful rooftop and very good food! NY strip had a little more fat then we expected but it was cooked perfectly. We love the scallop and blackberry with goat cheese apps.
We signed our bill with a JB Dawson's pen... the place is just a little off. Nothing horrible, but nothing amazing either (except the view, that's almost unbeatable).
We went to dine for restaurant week & enjoyed the special menu. We enjoyed the selections for the 3 course meal & it was hard to pick one item from each course.They all sounded delicious. The complimentary bruschetta was a nice surprise. Our server was excellent considering he was serving the rooftop lounge pretty much by himself. The view was beautiful & the weather was perfect. We were disappointed to find that the special advertised drink for restaurant week was not available yet & that they had no coffee to go with dessert. Overall, it was a lovely evening.
Avocado fries are my new favorite!
Server was great. The Manager older man bald head with glasses seemed rude and dismissive to wait staff. He also did not have a friendly and welcoming disposition to guests. The food is decent and they have a great drink/wine selection. Really come there for drinks and the ambiance of the roof top and sometimes there is live music.
Fabulous! Treated like royalty. Delicious food, beautiful sunset rooftop. Great ambiance. What a treat!
Beautiful night looking over Lancaster, food was great, will be back!
Great atmosphere! We had a beautiful time in Lancaster last night!
You can't beat the view from Altana's rooftop. However, the rest is f the experience doesn't quite live up to it. While the bar area towards the back appears to be more comfortable and well appointed, the restaurant area in front is Spartan at best. I'm sure they were going for clean and modern, but to me at least it came across as more cold and uninviting. The food was good, but not exceptional... crab cakes had good flavor and spice, but we're not all lump. Avocado fries were very tasty. Beer and wine selection is pretty good. Service was friendly, but a little disorganized - entrees came out while we're were still working on apps (we were not eating slowly). All in all, a nice place to go for a fairly quiet meal and view, but won't knock your socks off. Lancaster has so many good restaurants to choose from, Altana needs to step up their game.
Attentive staff and great food with a good view of the downtown
Great meal and excellent service! Went to celebrate my birthday and Will, our server, took such great care of us! Even surprised and treated us to a lava cake with a candle! Great views of the city from the rooftop!
Recommendation depends on what guests are looking for. The roof top has potential to be amazing, but lacks an upscale vibe. The food is good, but the menu is very limited. . Appreciated that the wine was served in glass and not plastic. Service was very good.
We used the Local Flavor deal at Altana Rooftop, so the overall value of our visit was great. The drinks were good (we just had beer, so no complaints there!), but the food could have been better (the fish tacos were a little dry, the burger was slightly charred when we asked for medium-well). That being said, being on the gorgeous rooftop, with the lovely weather and the setting sun, made it absolutely lovely and we will continue to come here for dinner and drinks!
Excellent service. Hummus plate & avocado fries were terrific. My Altana burger—-not so much. I requested medium & it was burned. But the ambience was great on one of the most beautiful evenings of the year!!
Just a nice evening out with my girl. Always nice
We had the chicken flatbread and shrimp n mango tacos, they were excellent... the waiter , Matt, was very personable and did a great job. Will definitely be back!
Service was mediocre at best. I had to get up and ask for more plates and water. Food was subpar.
Good one of the better rooftop bars in Lancaster
Food was pretty good overall, though no dish really wowed us. Chicken flatbread on naan was good but arrived without being cut in pieces, maybe that's how they always serve it. Black bean burger was definitely more flavorful than the bland salmon and risotto special.
We waited 20 minutes to at least have water delivered to our table. We received our dinner almost one hour after sitting. Our dinner was cold. They did comp us for the inconvenience. The view from the deck was incredible. Everything else was disappointing.
beautiful rooftop view. 2nd time visiting this restaurant. Extremely slow meal service with orders missed. Ok place to go if you have 2-3 hours to wait for a meal
We love it up here. Especially first Friday in the summer when the band plays. Our server was completely overwhelmed. He needed skates.
Atmosphere and service weren't good at all. The host seemed extremely nervous and very new. She didn't seem to know much. The server didn't bring out drinks on a tray and was spilling them everywhere. He also brought out the wrong drinks and we had to pay for them anyway. The worat part is that our bill was $74.56 and they charged me $159. Someone decided to add their own tip of $84. I've reached out numerous times with no response.
I'm sorry to say, but I was extremely disappointed and even embarrassed to take my date here. I specifically chose this place because it was downtown with a rooftop view, and their online menu had several things I knew my date would enjoy. However, when we got there, you could tell there was a bit of disorganization among the staff. They didn't even have menus for us when they sat us. When we did get a menu, it isn't even close to what is on their site, and their site matches what is listed here in OpenTable. Beware! There are no kid items (which is fine because we didn't have any). In reality, their menu consists of several small plate items, three salads, and two desserts. And for what they're charging, it felt like a serious bait-and-switch. As for drinks, they have an OK selection of wines and beers; however, asking for a specialty cocktail seemed to be too much to handle for them. My date wasn't sure if the waiter was a bit high, but he seemed completely out-of-sorts. We gave him our drink order (a simple rum/coke and a Manhattan), and we didn't see him for 15 minutes. When he did come by, he looked at our empty table with a puzzled expression and asked if he gave us our drinks. I thought the bare table top would have provided the answer. We did order a second round, and he ended up giving those to another table. As for actual food, it took over 25 minutes to make and get us a small house salad and a Cobb salad. We were obviously not happy. On the bright side (I guess), they comped the salads. However, they obviously don't have their stuff together when it comes to running the place. I'd pass on this place until they do. EDIT: After leaving this review, my status was changed to a "no-show" so I couldn't collect my OpenTable dining points. Amazing that this place can't update the menu online but can stick it to you with technology in other ways. Shameful.
Best view for celebrate Lancaster fireworks
This would be and could be an amazing place. They lack servers. The wait was extremely long after we were seated. Reservations @ 6 we were served @ 7. We had to keep checking and calling for someone for drinks and to settle our bill. It There was only 1 person taking orders and that person was all over the place. There were other people walking around with your food because they didn't know where it went. I DON'T think that we will go there again. It's because of the long and lengthy wait and not feeling like you mattered that much. The food was okay, My husband got burgers, which we could have gotten @ Fuddruckers. The meat was 100% fresh beef. Frozen Patty. I asked for a Bloody Mary Cocktail, and they didn"t have any Bloody Mary Mix. We wanted a dessert menu, and they said that theydid not have a dessert menu. So you be the judge. Once and Done.
It was absolutely gorgeous on the rooftop Saturday night and our server Will was great!!!
Wonderful atmosphere. Nicely prepared meals. Very relaxing.
We had a great server who was very attentive. The place itself is great; what can be wrong with dining outside and a great view of the city from on high? The food was fine, but we wished they hadn't shrunk the menu. Overall, it was a very nice evening.
Wonderful spot for viewing the city. Food was very good, and we even had music coming up to us from next door.
Great Food! Great Service! Dara (sp?) was amazing!
Just a nice experience and the food was
Beautiful views of the church steeples and City Hall dome. Service was very slow, even to get our drinks. Food was very good. Will go back again.
2nd night in a row. Very nice atmosphere and decent value
Service was not great. One waitress trying to manage several tables. Speakers blasting music while band from tellus playing at the same time. Food and cocktails were good.
Server was atrocious. Completely disinterested in providing care. Quite disappointing. Thanks for listening.