Alpine Social

4.3
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39 Reviews
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CAN$31 to CAN$50
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Canadian
Your health and safety, along with the wellbeing of our team, are of paramount importance to us. And so, in compliance with the Government of Alberta’s official recommendations, Alpine Social will be shutting our doors temporarily. This certainly isn’t goodbye, it’s farewell for now. We’ll be back as soon as we can, and look forward to welcoming each of you in the near future. In the meantime, we will offer In Room Dining to ensure social distancing is permitted, as well as takeout at the Chateau Deli, so that we can continue to serve our valued guests.
What 39 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.5
service
4.2
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
OpenTable Diner
Calgary
1 review
Dined on March 15, 2020
Overall4food5service5ambience4

Great experience for celiac and gluten free dinners.

Alpine Social
Responded on March 17, 2020

Thank you for your 4 star rating!

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OT
OpenTable Diner
Toronto
3 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

Delicious food with hearty portions. Great service and a desire to make the guest experience phenomenal.

Alpine Social
Responded on March 10, 2020

Thank you for your 5 star rating! We are pleased you enjoyed the portion sizes, service and overall guest experience!

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JG
JohnG
1 review
Dined on February 27, 2020
Overall3food4service2ambience5

Good food but service not good , mains came before we had finished our starters

Alpine Social
Responded on March 17, 2020

Thank you for leaving your review and rating with us on OpenTable. We are pleased you enjoyed the food, and we will be sharing your feedback regarding service to our team for internal followup to ensure this does not happen again. Thank you for bringing this forward.

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AR
AlissaR
Calgary
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

We were greeted by very friendly staff who were kind enough to seat us 30 minutes earlier than our reserved time as we’d finished our other activities sooner than expected. The customer service remained at a high level through the entire experience. All that we tried off of the menu was delicious and perfectly prepared - we would highly recommend the fried chicken and nachos as starters!

Alpine Social
Responded on February 21, 2020

Thank you for your 5 star rating! Thank you for taking the time to dine with us at Alpine Social. We are pleased you enjoyed the fried chicken, nachos and customer service during your experience dining with us! We hope to welcome you back!

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L
Luv2dine2
Calgary
10 reviews
Dined on January 25, 2020
Overall4food4service4ambience4

It’s a busy day for ice magic last weekend! Service was still great despite the busyness. Huge nacho servings. Would have given 5 stars but the nachos were not hut enough when served.

Alpine Social
Responded on February 3, 2020

Dear Luv2dine2, thank you for taking the time to join us at Alpine Social during Ice Magic weekend. We are disappointed to hear the temperature of your nachos were not up to standard. We would like to apologize for any inconvenience, and we hope to welcome you back in the near future for the perfect nachos order!

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C
vipCanadian
Vancouver
6 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Blake was our server, he was an absolute Beauty.

Thanks for a great night buddy

10/10 would recommend

Alpine Social
Responded on November 24, 2019

Thank you for your 5 star rating! We will be sure to pass along your kind feedback to Blake!

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OT
OpenTable Diner
Derbyshire
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Highly recommended. Had great service from start to finish, food was filling and delicious and the ambiance was relaxing.

Alpine Social
Responded on September 23, 2019

Thank you for your 5 star rating! We are pleased you had great service, a relaxing ambiance and delicious food!

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PM
PtMelbournite
Sydney / NSW
2 reviews
Dined on September 16, 2019
Overall5food5service5ambience4

Steaks were delicious. Excellent service from our waiter Frank.

Alpine Social
Responded on September 20, 2019

Thank you for your 5 star rating! We will be sure to pass along your kind feedback to Frank!

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JT
JudyT
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Excellent service from Chris great food and drink good value for money

Alpine Social
Responded on September 20, 2019

Thank you for your 5 star rating!

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AG
AndrewG
Edmonton
2 reviews
Dined on September 14, 2019
Overall5food5service5ambience5

Staff was very accommodating, made an extra effort to make my wifes borthday special

Alpine Social
Responded on October 18, 2019

Thank you for your 5 star rating! Thank you for choosing to celebrate such a special occasion with us!

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KI
KimI
1 review
Dined on September 10, 2019
Overall3food3service2ambience2

Food was unremarkable and service was average. The location and view was our reason for selecting this restaurant.

Alpine Social
Responded on September 20, 2019

Thank you for your 3 star rating!

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OT
vipOpenTable Diner
Orlando
4 reviews
Dined on September 5, 2019
Overall5food5service5ambience5

Girls weekend!

Alpine Social
Responded on September 13, 2019

Thank you for your 5 star rating!

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J
vipJoy2theworld
Nashville
7 reviews
Dined on August 13, 2019
Overall2food2service3ambience3

This place is trying very hard to have a hipster kind of vibe and the menu had much potential. Unfortunately, the food was simply not good. The flatbread was smaller than a cheap mini frozen pizza and wasn’t crisp at all. It was wet and floppy. My husband’s meal also left much to be desired. We dined at other restaurants at this hotel during our stay and they were much better. Try those instead.

Alpine Social
Responded on August 16, 2019

Thank you for taking the time to share your feedback on your recent experience with Alpine Social. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Manager of Alpine Social to follow up internally with his team. Thank you for bringing this forward; we do hope to welcome you back to Alpine Social in the future for a exemplary dining experience!

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LB
LindaB
Los Angeles
6 reviews
Dined on August 11, 2019
Overall1food1service1ambience2

The food tasted terrible- ordered ceviche - had to send back - worst I have ever had. Other did not taste good and tiny portions. Had tacos, ribs, soup. Service was poor. Waiter disappeared for long periods of time. Someone else eventually came with our check. Awful expect. Waste of time and money on our vacation.

Alpine Social
Responded on August 19, 2019

Thank you for taking the time to share a review on your experience with Alpine Social. We appreciate all guests feedback. Please accept our sincere apologies that your dining experience was below average due to service and food. We assure you this is not reflective of our high standards and is not an acceptable portrayal of customer service. We will be discussing this event with the entire team, and delegating appropriate training. Thank you for bringing this forward, we appreciate it.

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C
Carlo15
New York Area
15 reviews
Dined on August 7, 2019
Overall4food4service5ambience5

Lake Louise in August is a zoo. Parking lots are full, meaning that you may have to park miles away, take shuttles into town and then walk distances to sights. I say this because it explains why the gatekeeper to the Chateau Lake Louise facilities grilled me about our lunch reservation and (eventually) grudgingly allowed us to pass to the parking facility. Once past that, everything went well. The service was gracious (esp. concierge and restaurant staff), the hotel lovely (if the ideal of an urban high-rise plopped directly in front of a glacial fed lake appeals to), and the setting incomparable. The food at Alpine Social was rustic and very good, the service terrific, prices reasonable by local standards. Well worth a visit. Careful with the boutique shops, though, because one could easily end up with a second or third mortgage to cover one's purchases.

Alpine Social
Responded on August 16, 2019

Thank you for leaving your feedback and review with us on OpenTable! We would like to apologize that your parking experience was stressful - but are pleased it was worth the visit! We are glad you enjoyed the service and food! We hope to welcome you back in the future!

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JC
vipJessicaC
San Diego
5 reviews
Dined on August 2, 2019
Overall5food5service5ambience5

Wonderful dinner. Loved our waiter. Food was great and ambiance was just right.

Alpine Social
Responded on August 16, 2019

Thank you for leaving your feedback and review! We are pleased you enjoyed the food and overall ambiance!

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CR
vipChloeR
New England
24 reviews
Dined on July 28, 2019
Overall5food4service5ambience5

Perfect light lunch before hiking around Lake Louise. Made a last minute reservation before our planned hike so we could see the hotel and be able to park close to the trail. Sat on the heated patio overlooking the lake and had a very friendly Aussie server, nice glass of wine, and small plates. My shrimp could have been a bit better, but then again we live in Boston and are used to ultra fresh seafood. It was a great start to our day on Lake Louise!

Alpine Social
Responded on August 16, 2019

Thank you for your 5 star rating! We are pleased you had the opportunity to enjoy a light lunch before an afternoon of hiking! We will share your feedback with our culinary team, thank you for taking the time to provide us with your feedback!

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CM
vipCMk15
Cincinnati
51 reviews
Dined on July 26, 2019
Overall5food5service5ambience5

Excellent. We are there 3 times during our short trip. Beautiful views and good food. Excellent service.

Alpine Social
Responded on January 2, 2020

Thank you for taking the opportunity to dine with us at Alpine Social. We are pleased you enjoyed the food, views and service! We hope to welcome you back in the near future!

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CM
vipCMk15
Cincinnati
51 reviews
Dined on July 26, 2019
Overall5food5service5ambience5

Excellent views, vegan/vegetarian options and service.

Alpine Social
Responded on July 30, 2019

Thank you for your 5 star rating! We are pleased you enjoyed the views and vegetarian/vegan options! We hope to welcome you back in the near future!

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OT
vipOpenTable Diner
London
6 reviews
Dined on July 16, 2019
Overall5food5service5ambience5

Great food, great ambience - we all loved it

Alpine Social
Responded on July 30, 2019

Thank you for your 5 star rating!

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OT
OpenTable Diner
1 review
Dined on July 6, 2019
Overall2food1service4ambience4

The food was so bland and distasteful we ended up sending a couple plates back. The drinks weren’t great either. But overall in the national forest the food was subpar, I just expected more from a fancy restaurant in the Fairmont...

Alpine Social
Responded on July 30, 2019

Thank you for taking the time to share your feedback on your recent experience with Alpine Social. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Manager of Alpine Social to follow up internally with the team.

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LC
vipLillianC
Ottawa
14 reviews
Dined on July 5, 2019
Overall5food4service5ambience4

Excellent service from Anessa. French Onion Soup was lovely and light. Wines and cocktails were perfect and our son's chicken fingers were great. Steak sandwiches were tasty. Overall, a lovely time. Would return without hesitation.

Alpine Social
Responded on July 30, 2019

Thank you for taking the time to leave your rating and feedback. We are pleased you enjoyed the french onion soup, wine, cocktails, steak sandwich and chicken fingers! We hope to welcome you back in the near future!

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FD
vipFrequentDiner
Chicago
166 reviews
Dined on June 12, 2019
Overall4food4service4ambience4

Restaurant in the Fairmont Chateau Lake Louise. They honored our reservations even though our bus arrived 90 minutes late. Food and service were very good - cost is a little high since the hotel has a captive audience.

Alpine Social
Responded on June 21, 2019

Thank you for leaving your review and feedback. We are pleased you enjoyed the food and service! We hope to welcome you back in the near future. Thank you for dining with us at Alpine Social.

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T
vipTkcsunshine
Des Moines
1 review
Dined on June 8, 2019
Overall2food2service1ambience4

Service was glacially slow. Understand it was the beginning of the season, so *very* inexperienced staff all the way around. It was not packed & drinks sat on the bar ready to go for 10+ minutes, water wasn’t refilled, waitress was a ghost. The host was pretentious. However, the duck confit & pork belly were both delicious!!! Overall, a disappointment compared to other Fairmont properties.

Alpine Social
Responded on June 21, 2019

Dear Tkcsunshine, Thank you for taking the time to leave your review and feedback, we always appreciate hearing back from our guests. We are pleased you enjoyed the duck confit and pork belly. However, we are disappointed to hear your comments concerning lack of customer service. The behaviour/attitude you described is not in line with our Fairmont standards and we will be sure appropriate training will be issued to those requiring it.

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KW
KathyW
Calgary
1 review
Dined on May 24, 2019
Overall4food4service4ambience3

Really good burger

Alpine Social
Responded on May 30, 2019

Dear KathyW, We are pleased you enjoyed the burger! We hope to welcome you back in the near future.

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OT
OpenTable Diner
Calgary
2 reviews
Dined on March 27, 2018
Overall5food5service5ambience5

Enjoyed the sharing plate and found tremendous value! Extensive cocktail list and craft beers. Our server, Andrew was the best service we’ve ever had anywhere hands down. Andrew was friendly and super humble. We’ll be back as often as possible!

YO
YelenaO
1 review
Dined on March 11, 2018
Overall3food3service4ambience3

Over-priced, average food. The Flatbread was good, but the Mushroom Ravioli sauce (sun-dried tomato pesto) unsuitable for mushrooms at all. The price of drinks is absolutely overrated.

NT
NikasaurusText
Calgary
15 reviews
Dined on February 15, 2018
Overall3food4service3ambience3

Ok. Not worth the price though. The menu tries to be a sort of tapas place i.e. It's divided into small medium and large plates, but the items aren't exactly conducive to that. The waffle fries are bland sad and hopeless, a lot like the other things on the menu. Mediocre at best. They do have an extensive alcohol drink selection

A
Anthobla
New York Area
4 reviews
Dined on September 14, 2017
Overall3food3service3ambience4

Salmon over cooked and dry.

C
vipCarol
New Orleans
137 reviews
Dined on September 11, 2017
Overall3food3service3ambience2

Nice for a quick bite or a light meal. Nice live music in the background. We arrived at the hotel later than planned & had a quick, late meal. It was perfect for our needs.

A
vipAnnie
New York Area
97 reviews
Dined on September 10, 2017
Overall3food3service3ambience3

Relatively inexpensive option to eat at Chateau Lake Louise. I had the Cheesy Flatbread and my husband had the burger. Good with good service.

OT
OpenTable Diner
Sydney / NSW
3 reviews
Dined on September 1, 2017
Overall2food2service3ambience2

Over-priced, average food. The price of drinks is absolutely exorbitant. Not great value or overall quality but there are very limited dining options at Lake Louise.

OT
OpenTable Diner
Calgary
2 reviews
Dined on August 8, 2017
Overall4food5service4ambience5

If you pass on Highway 1 @ any tume go to lake louise and if its near lunch or dinner, make a stop their
Very good food worth the price
Incredible location
Only improvement, temperature Inside the alpine restaurant was a bit high

B
vipBoyd
Indiana
12 reviews
Dined on July 11, 2017
Overall5food5service5ambience5

Awesome service from Chelsea. Salmon was excellent along with view, wine and mashed potatoes.

OT
vipOpenTable Diner
Houston
26 reviews
Dined on June 29, 2017
Overall4food5service4ambience4

Shared 18 oz Grilled Salmon on bed of ancient grains was wonderful. Grilled to our liking and very moist. Unique old fashion cocktail options were excellent.

MA
MarcAntoineE
Calgary
1 review
Dined on January 27, 2017
Overall4food5service4ambience5

Alpine Social is a refreshing addition to Château Lake Louise. The evening begins with a casual setting and becomes more animated as the night carries on - around 11pm, there is a DJ by the bar area bringing a new energy to the room.
The menu is brillant as you can share smaller or larger dishes or, even better, a variety of premium steaks (highly recomended!!). The wine list is not too extensive, which makes it perfect for the style of restaurant. On the other hand, their cocktail list is very diversified with an incredible amount of choices. Overall, the food is fantastic, the atmosphere fun and the staff is very attentive. I would recommend Alpine Social to anyone that is visiting Lake Louise!
Cheers!

ET
vipEdwardT
New York Area
21 reviews
Dined on May 27, 2016
Overall5food4service5ambience5

An excellent option for Chateau Lake Louise guests who want a less formal and less expensive option for dinner. Fairly good beer selection. TV's available for watching sports. Excellent hamburger and sweet potato fries.

OT
OpenTable Diner
Calgary
2 reviews
Dined on May 19, 2016
Overall5food5service5ambience5

Great dining place after a long day on the road and wanting a great meal and awesome service

O
Overcooked
Denver
37 reviews
Dined on January 13, 2016
Overall3food4service3ambience3

Nice tavern atmosphere in the Fairmont. We couldn't get an Open Table reservation for 7 PM and rushed in for 6:30. Place was empty - they weren't even interested in getting our name for the reservation. Food was good, portions reasonable, service indifferent. Each course delivered by a different person was fine, but no one took responsibility for filling water glasses, timely delivery of check or asking if we needed anything. It was a pleasant meal, we would go back... Just expect basic service.

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Alpine Social is rated 4.3 stars by 39 OpenTable diners.

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