Restaurant wasn’t open, even after taking our reservation.
I've eaten at restaurants in Switzerland, Germany and the French Alps that serve similar cuisine and Alpine ranks right up there with those restaurants. The leberkase and raclette are remarkable. Highly recommend !
Love this place! Great food! Staff was efficient, quick, and accommodating to our needs. We were celebrating a 30th birthday and Alpine helped make it memorable. We will definitely be back.
Went for Mother's Day, they had a buffet as well as their regular menu. Tried the buffet and really enjoyed it. Lots of selections to choose from. Not sure if the buffet will be a regular brunch choice but would certainly do it again.
Definitely overbooked for Mother’s Day brunch. We had reservations at 12 and the line was out the door! I walked in and no one was around to help the line of customers waiting to be seated/checked in (all had 12:00 reservations). I waited for 25+ minutes and still had yet to be spoken too and anytime someone walked by they looked the other way to ignore the issue. I feel bad because they clearly had an overbooking issue. We did not end up eating here because it took too long
This was our second time coming to Alpine/El Lugar and each time we go the service is worse. This time we actually got up and left shortly after FINALLY being seated.
We had a reservation at 11am for 4 people, made through open table, but you would never know. There was no host to great people. Nobody asking if people lining up at the door had reservations. Nobody managing the seating. It was just a mix of servers, cooks, and the the owner(?) frantically running back and forth trying to avoid eye contact with the people lining up.
The first attempt to seat us was at a high top table. However, with a 4yo and 2yo in tow, that wouldn’t work. We asked to be given a high chair or seated elsewhere and the server just disappeared. Then a cook came over and told us we could go to another table in the other restaurant (El Lugar). So we followed him. However on the short walk over, the owner pulled him back into the kitchen, leaving us stranded in the hallway and not saying a word to us. Then another server saw us and too us to another table. This table, while not a high top, still had bar stools. Again, not fine for a 2yo. I asked for a high chair and the person said they’d get one, but never returned.
As we’re sitting and waiting for our server, we overhear the server at another table tell the guests that they better just order to the buffet because menu items would take a very long time to come out. The buffet looked fine… but we came for the menu items. That was the last straw. We finally gave up and decided it was better to leave.
We were glad we did because the pile of people waiting to be seated spilled out onto the sidewalk in front of the restaurant. All people with confirmed reservations and nowhere to sit.
Alpine and El Lugar are some of the most mismanaged restaurants I’ve ever been to. The service is absolutely terrible.
Brunch was an epic fail. They didn’t seem to have a clue what they were doing. Place was packed and no hostess. We had a reservation but they were not prepared for it. Never took a drink order. Buffet was not well stocked even though they claimed most menu items were on the buffet. Will not be going back.
Wow! I took my wife here for Mother’s Day last week. I made a reservation a few days in advance using Open Table. After making the reservation, I read some of the reviews and became nervous based on the many consistent reviews about poor service. Wow, I should have listened. I could write a book about the poor service we received, but I won’t. After one hour of waiting we managed to each get served an half cup of coffee that had been watered down by the wait staff to make it go further. Apparently they had coffee maker issues. Our waitress was a brunette, very unpleasant and unconcerned that we were not being serviced. The other younger wait staff acted as if they had never worked a day in a restaurant before. My wife actually thought it was potentially a candidate camera episode live. An older woman, who appeared to own the place or manage it just walked around smiling, talking on her mobile, promising more coffee and food that never came. After one hour on Mother’s Day morning I felt my wife deserved much better than this “train wreck” of a place. We stood up, put our coats on and walked out and have never heard from the restaurant for an apology or anything. Don’t waste your time with this place, the food can’t be good enough to out weigh the amateur hour service and management!
We took a group of 6 to dinner on a Sunday evening while in town for an annual meeting. The food was delicious and our group tried the schnitzel, goulash, and other tasty options. The portions were enormous.
Brought my dad to Alpine for his 73rd birthday. Amazing food and service even better. Amazing experience!
We had a very mixed experience. Our server was great and you could tell the staff were trying hard, but this place is not there yet. They had a high chair, but no non-glass containers for kids drinks (and even the water glasses had stems). Our waitress found some to go soup containers that worked. They brought fruit out for the kids straight away, which was a great touch, but there was no kids menu. While this is fine, there is no need for more chicken fingers and grilled cheese on menus, why not kid size a couple of entrees. The real problem though was the food. The curry wurst was terrible - maybe that was just a bad choice, but the recommended goulash was a bit one note and had dry meat. On the plus side the potato side was great and the spatzle solid. I really hope they can work out the kinks - I live within walking distance and would love to see this place do well. There are too many choices in the city, which will make it hard to succeed being mediocre at this price point.
Waiter was also the server. Spread too thin. He struggled keeping up with our drinks, he forgot to come back to our table to take one more order, he served cold coffee and actually forgot to bring back a fresh cup.
There were a number of issues that snowballed into a less than great experience. First, the restaurant had no record of our reservation for eight people. They were able to get us in within about 45 minutes, but the servers and kitchen were overwhelmed in general by a busy Saturday. It took 25 more minutes to get water, beers and wine, and then another hour for our food, which came out in phases and was mostly cold - lukewarm at best. The restaurant was very apologetic and gave us a complimentary appetizer, but the appetizer was four sauerkraut balls for eight people (they were very good sauerkraut balls, though). All in all, probably won’t go back.
Meal was nothing as described, we were there for 2 40th birthdays (noted in reservation) and not mentioned during meal over the 2+ hours it took for dinner. Vegan meal was nothing like it said on the menu and when asked about it no one came back with a response. If it was different than on menu there were multiple times it could have been explained. Whole experience was very disappointing
Authentic food, but pricey. No ambience of being a German restaurant... just looks like a non-descript restaurant. Dessert case was hilarious - There was one slice of a cake not an entire cake (literally one SLICE) but it wasn’t even German Chocolate!!!
Just wasn’t impressed with the dishes we had... although the presentation portion involving the cheese spread
Served as a good social media video. Food experience was meh at best
Food was excellent and the decor was comfortable despite being a small space. Service was spotty given server was not quite skilled in the electronic order. Very noisy when number of diners increased.
We were so excited to visit, but left disappointed after our dinner. The ambiance was poor, as they were blasting house music at 5:30 pm which did not fit the vibe of the food. The service was underwhelming too..our whole table received our food except one member who didn’t receive there meal for an additional 10 minutes without any communication from our server. After spending a good amount on food, drinks, apps and dessert we all left feeling like it wasn’t worth it.
The food was great! Service was fabulous. It’s a small place but a good restaurant for date night.
This was my first trip to Alpine, and I will definitely be back! The Raclette was unlike anything else I've ever had. The Veal Alpine Schnitzel was just killer! For a creamier gravy, it was not nearly as heavy as I expected it to be. The Veal was crisp on the outside and juicy on the inside. See you again soon, Alpine!
It was a last minute - "Let's see what is available." I wanted German cuisine an here was I place i was not familiar with. Invited a couple to go. The parking was good as there was space behind. I assume when busy, may not be. German Village can be difficult. We were seated and ordered our beverages. Even though the table next to us come in after us but got their drinks (also beer) before us, I was concerned. The waitress can and answered all our questions. Each ordered schnitzel of different varieties. When the food came, the schnitzel was thicker than what I make or am use to, but was still good, plentiful and everyone enjoyed their meals. An order had been mixed up (spaetzel instead of cabbage), but she quickly corrected. I would go back if in that part of town, but would not make a special trip (live Northwest). I would say it is worth a try.
The food was really great overall! Portions and quality were both on point. The service was very disjointed, and just sort of odd. We will definitely give it another try due to the food.
Nice brunch with interesting choices. Friendly owners and wait staff. Will definitely return.
Schnitzel is delicious!
Really cute little place in German village. Great if youre looking for something that is not cookie cutter
We went for brunch & look forward to returning for dinner.