Alma and The Bar at Hotel Zachary
Opens daily at 11 a.m. with extended hours on weekends.
Service was slow, maybe a few more servers and bartenders would be helpful at 7 PM on a Saturday.
Very disappointed in the food menu. For an upscale hotel and bar, the food choice is terrible for the amount of money you spend for your stay. This is nothing more that a "bar food" type of place at 10 time the price. I high price hotel without a decent restaurant is unacceptable. Also the waiter stayed watching us from about 25 feet away the whole time we were there. Strange..... Next time, if we stray there again, we will be going OUT for dinner. PS we are return customers.
Teddy bear tea
Teddy bear tea was a joke. The host seated us so late and nothing whatsoever was explained. They set us down and brought one tiny tier of food and then we waited again a long time. Then the one waitress working the room took our tea order and we basically got up and got everything else. Then we got mad it was so expensive and we got so little food to they brought the adult food which would have been fine had we known it was going to be out later then that would have been fine but we just sat and wondered. Then we wondered why we brought stuffed animals and that was never explained. It was just slow and dumb. At least the table of 8 next to us kept us laughing as they tried to steal the glasses and all to cover their 300 bill. The hotel is nice and the food we got was fine but it was so unorganized and we felt so unwelcome it was weird. Also there was a Mrs clause who read books but again no one explained anything and we missed that because we were waiting on food and tea. It just needed a host to explain and welcome and tell us what to expect. 4 adults and a kid with no drinks and a tiny tier tray of food was so embarrassing to me that I made people go.
great burger and ambiance :)
I made a reservation online but was unable to modify it after. I called and every person I spoke with (3 people) seemed bothered to have to help. The experience while at the restaurant was great.
Went for Breakfast with Santa. My only comment was where Santa was situated... in front of the window was not great as it was bright making the pictures dark. We asked if he could move to the chair by the fire place and he was so great with all our requests. I understand that it can get hot for him by the fire place so we really appreciated him accommodating us. It also made for a prettier background.
the Zachary never disappoints. I've had breakfast in the dining room , appetizers on the balcony and late night meals in the bar. All have been excellent.. The wait staff is attentive without hovering. I appreciate the historical details of the Zachary that are shared with my guests. Highly recommend.
Outstanding new eating place near Wrigley Field! Looking forward to going again soon!