I expected a higher level of service from this restaurant considering how much they charge. Restaurants that offer meals at similar price points over MUCH higher levels of service. I just felt my experience here was “OK” which is not how you should feel after spending $500 on dinner. The waiter was less attentive than he should have been throughout our meal, they left out key components of the meal that we had to request twice, and I simply just do not plan to return. It was really very underwhelming.
I go there for special occasions with my sons. The service is great except for the expedited removal of plates and glasses. We lost that last sip of our expensive cocktails before we could stop the whirlwind attendant. The prime rib was awesome. Our main server was excellent and was affable.
Great meal, great service
Excellent wait staff. Rich was very attentive and food was awesome!!!
We went for our anniversary, we were treated like royalty. Impeccable service and the food was amazing! Highly recommend
This place blew my mind! The filet Mignon was out of this world I tell you. My overall experience with tasting every dish that came out to the excellent service that was provided made my night very spectacular. My boyfriend and I spent our late Valentines dinner here last night and we were very much satisfied.
I'm trying to stay away from red meats, however, when it comes Alexanders, I jump at the opportunity to dine at their San Francisco venue. Alexanders has a wide selection of aged cuts that are truly delightful with an assortment of different dining pleasures to choose from. The service is exceptional, the menu is delectable and the drinks are outstanding!
We had a lovely time and the food and wine was amazing!
Amazing experience. Customer service, the best! Food is great!
Thank you so much for our Valentine's day experience. And a special thanks to our server Buckley! We will definitely be back. Perfection!
Ok food, but extremely expensive . Too muuch. 600 dollars for a diner for two.
Went to dinner with some friends for a random steak night. Alexander’s did not disappoint. We were stuck in crazy traffic on 880 and were definitely going to miss our reservation by half an hour, but we never felt like we were a burden to Yahir and the rest of the staff. We ordered steaks of varying cuts, textures, and prices. Everything was delicious. Our favorite side was the mashed potatoes. Be prepared to pay a hefty price tag, but it will definitely be worth it. We will be back for sure.
Extraordinary food and service. Highly recommend.
Cool atmosphere. Incredible service. Meat was delicious, our table shared the mashed potatoes, the carrots, mushrooms and French fries as sides. The mashed potatoes were scrumptious, everything else was okay. The only downside is the prices, particularly for the drinks- seemed grossly overpriced. Ultimately, I wouldn’t return, as I’ve had just as great food (if not better), for a fraction of the price.
Rich was great as a server. Chefs were excellent
The manager Nathan is adorable.
Wonderful service ..yummy food and great wine
Alexander's seemed to be off its game. The meat quality wasn't at its usual standard (surprising amount of gristle), which shouldn't happen at a place charging those sorts of prices. That was the case for both the ribeye and the steak dishes. And other plates seemed to be a little less inspired than in the past.
I went to eat a Prime Rib
Sorry to say that was not good at all
Full of fat
Bad cocked ( I asked medium but was rear)
No traditional backed potato on the side
Pricy but for SFO standard
I ate Prime Rib in different places in USA and be frank this was the worst
I left 39 usd tip on 210 $ bill and none of the waiters asked me how it was the food
Other than that the restaurant is cool
Maybe I was unlucky
First time and what an experience. Our server was very helpful in explaining the menu and wine list. Everything tasted amazing and a special birthday dessert was brought to my fiancé. Ended the night with a great port. Great place for high end dining. Highly recommend but expect a pricey bill.
An amazing experience
Celebrated birthday. Our waiter, Shahir ? was amazing! So knowledgeable and helpful in us determining what Waigu pieces to select for dinner. As well as all the other choices . The restaurant is a very high end steakhouse. We throughly enjoyed ourselves.
My husband and I went to Alexanders for our anniversary. The service was impeccable and everyone there was so warm and friendly. It was one of the best restaurants we have been to in SF to actually have a conversation. The food was amazing and the wine was incredible. I absolutely loved my filet and my husband's bone-in filet. We also got the stonepot, brussel sprouts, and ended with the souffle. Could not recommend it all enough! Plus - they made our anniversary super special with a card, complimentary drinks and dessert.
The service and main course was worth the trip. It was too loud. They need more options for Appetizers and desserts.
Good food and excellent service. All the Staff members were friendly, courteous, and know their stuff - wine and menu. Very Impressive.
Glad we celebrated our 35th Wedding Anniversary here. It was our first and you guys certainly did not disappoint. We will be back.
This restaurant is amazing! The Wagyu beef is a lifetime experience! The side dishes are yummy, but beef is King here.The cocktails are yummy! The wine list is extensive but we brought our own. The attention from the staff was perfect. Answered our questions but didn't hover all over. Fantastic special occasion restaurant. My only request? This was a special event, anniversary celebration. It would have been nice to have some little acknowledgement. We told the staff and mentioned it when making the reservation
Food, wine, service all exceptional. Should be on everyones bucket list
Wagyu was amazing. The Kagawa Olive Wagyu was unique and melted in your mouth. Best beef ever !!
Overall AWESOME experience! Our waiter Robert was amazing and took great care of us tonight! Food and service by other staff members was great! My friend enjoyed her birthday dinner and we will definitely be back!
Host argued about seating us at a 4 top telling me that the 3 they had were for reservations. I explained that I had a reservation. Also we were having a biz meeting and didn’t want to be sitting side by side. A manager came by and told him to seat us at a four top. One of the four tops was empty the entire time we were at the restaurant.
The bone in filet was not available and the bone in New York I had was no where near worth $100. Also my fois gras add on was over cooked.
Disappointed and won’t be back.