Alexander's Steakhouse - SF
Friday & Saturday 5:30 - 10:00
Sunday 5:30 - 9:00
Bar opens at 5pm every day with limited food and full beverage menus available.
This was absolutely the best bone in Filet Mignon. Everyone loved their choices. The service was excellent!!
Excellent place to have a pre-wedding dinner with my now wife. We both had the chef’s tasting menu and enjoyed every dish!
Great customer service
Food was great, service was horrible. At these prices, the service should have been stellar!
We felt that the service staff had no interest in our party of 4.
It took forever for anyone to initially serve us, they took our order finally and only came back once in an hour and half.
We all ordered steaks and they were okay but certainly not as a good as other high end steakhouses we had experienced before.
We all felt that the staff was much more in seevicing the bigger groups in the restaurant.
The experience was not memorable at all.
Awesome . Wagyu suprema
Outstanding service and food. Incredible wagyu selections. Great wine pairing. Exceptional experience
Different people serving food.long time to wait for food , at least even just explaining whats going on, and the sad part of waiting for my mocha drink , they missed it after that 20 min wait. Seems you are understaff because i saw waiters or other staff running around? Ive dine with other Michelin restaurants i was dissapointed with the service despite paying the price $$ i gambled this place to try VS Gary Danko for my birthday😔. But its a learning process maybe service improvement and recovery.
Save yourself the waste of time and money. Despite the prices, this is not a fine-dining restaurant. Every cardinal sin of high-end service and steak preparation was committed: empty cocktails that sat un-refilled for half my meal, serving a short salad fork with my steak, bringing out our two starters WITH the entree and sides, preparing both our steaks to the wrong temperature, forgetting the horseradish sauce with the prime rib...I could forgive the bright lighting, loud club music and sad decor...but $350 for amateur service and scatter-brained prep of our steak? Unforgivable in a serious steak town like SF.
The food here is very good and the service was great. However, I've been to Alexander's in Cupertino quite often and there is really no comparison. The Cupertino is physically much nicer and the food much better with a larger menu. The wagyu simply wasn't anywhere near as good here. I love the Cupertino wagyu and go back whenever I'm near there for business. I don't think I'll go back here. Take that as it's intended, though: this is still a phenomenal steak house.
One of my colleagues and I have dined together at both places, we compared the food by thinking about how long we'd wait for a table for the Cupertino food if the restaurants were adjacent. We settled on two hours, in which we'd be better off driving to Cupertino next time.
I was very impressed by the service provided to my party and I. The food was fantastic as usual but the service was very standout. It’s always difficult to serve a large group that’s knocked back a few drinks but our server Nate handled us like a pro.
Unreal if you like cow. Kamahachi shot is amazing. Bone in ribeye crazy good. Skip the octopus
Apparently this is supposed to be one of the best steakhouses San Francisco has to offer. That being said one would imagine that cooking a steak medium-rare would be pretty easy...apparently not for these guys.
I went to Alexanders's on the 26th of last month a sort of 2nd birthday day celebration in hopes of getting something MORE than just your average meal. While they like to razzle you and dazzle you with small plates and fancy cocktails, I think we all know what we are there for, the steak! Upon ordering 4 entrees (2 Bone in Filet's and 2 Ribeye's) and some sides we found that it was taking a bit of time to get the food out to us. No biggie as it seemed busy for a Thursday night and When my SO received her steak and cut into it, she told me to look at it. I gagged a little because I know how she ordered her Filet (Normal aka Medium Rare) and this was cooked WAY beyond that.
After getting the we asked him flat out what this cook looked like to him. He responded without hesitation and said "Medium Well" (Reminder : Medium Rare ordered). Without an actual discussion or apology he took the plate away and said he would fix it.
Apparently the "FIX" here at Alexander's isn't something simple like a cocktail or a glass of wine while you wait or a salad or quick appetizer or something taken off the bill. They basically think it makes sense to just throw lesser meat at you while everyone else is sitting there eating All of a sudden without warning a plate with a small prime rib just showed up and was placed in front of her as an apology?!?
Filet Mignon was ordered because this individual...um....likes Filet Mignon. So your solution is to present them with something they DON'T LIKE in order to make up for your inability to cook a steak properly?!? I have been to restaurants and more importantly steakhouses all around the world and have never experienced this at a "high end" steakhouse like this.
Nothing they served was very good. They are trying to be the most expensive steakhouse in SF without offering the quality that should go with it. We'll never go back again.
My first experience at Alexander's Steakhouse in SF was mind-blowing from the food to the service. I'm writing this review after my 2nd visit for a friends birthday and my experience was still good but not as great. I'd still recommend it but with a little less excitement in comparison to my first experience. I ordered different items from the menu and would share that the bone-in-filet with shitake butter sauce is 100% the way to go over the Filet in bordelaise sauce - granted, that's just my personal preference. Both were good. Wild mushrooms were good as a side dish; brussel sprouts were underwhelming. The Hon Hamachi appetizer was excellent (previously known as Hamachi Shooters). A must have!!! The service was pretty good until we got the bill - it was not ours...not even close! 2nd attempt at the bill was still wrong, someone else's bar bill had been transferred to our bill. 3rd time was a charm but took a while to get it all figured out. In any case, still a good experience and good food. 4 stars IMHO.
For the price you’re paying, you’re not getting what you should be gettinng. Although the steaks were good, they were far from impressive. For a $600 dinner, an experience or a memorable dish was expected; I had neither.
We loved every bit of our dining experience, and we especially loved our server, Israel!
Despite advising ahead of time that we would have a stroller, the restaurant was not prepared. We were advised that the stroller was a fire hazzard, which we understood and removed the car seat with the baby - to then be seated with the baby beside the fire exit and in the entrance to the wait staff area. When we asked to change table it took over 20 mins to set another table, even though there were several tables available in the restaurant.
Service once we were seated was some of the worst we have experienced.
This was our first time at Alexander's in SF. I've been to the Cupertino restaurant many times. The SF restaurant did not disappoint! Everyone from the Valet, Hostess, Servers, and the entire restaurant staff made our experience perfect in every way. As always the food was magnificent and each item was a work of art. To top it off, the bread was served with Wagyu Honey Butter...which literally blew our minds! I can't recommend Alexander's enough, and can't wait to go back.
We really enjoyed the food and drinks. Everything was amazing and the service was excellent!
My wife and I came here for my birthday. The food was great, our server was Richard and I have to say he provided us with an over the top dining experience. Everything from suggestions of steak to the end of our meal where he walked out to our car and opened our doors. I will definitely be back here on my next trip to SF!!! Go see Richard!!!!
One of the best steak restaurants in San Francisco. The food and service are top notch -- and so are the prices!
It took awhile to get our table upon arrival. Food was coming out a bit slower than I believe it should have considering the restaurant was not that busy. That being said food was great as to be expected when going to Alexander’s. It was a good experience no other restaurant carries such an extensive list of true Japanese wagyu beef.
Lots of Bros yelling. Food was good, server was helpful.
Wagyu was amazing. Flannery porterhouse was gross and we didn’t eat it. Waste of $200
Food was amazingly decadent but most of all the service my partner and I received celebrating our anniversary here was an experience of a life time. Thanks to the entire staff at Alexander’s Steak house.
Service was the best part. Very nice people. Food is very overpriced even by SF standards. Bring your own wine even if it means paying the $40 corkage. The wine list is good but the markup is atrocious.
I had for some time heard of Alexander's Steakhouse and have always intended to try it out sometime so when my niece landed a job and got a new place in the city I knew this was the perfect opportunity to try it out so my 10 yr old son my niece and my self headed to Alexander's and right from the very moment we walked in literally a hour and a half early from our scheduled reservation they greeted us with open arms and suggested taking a seat in the bar while they prepared our table and as soon as we were seated they got our drinks going non alcoholic for me and my son of course while my niece ordered from the incredible drink menu, the young man who came to our table to serve us bread made it sound as though we were about to eat the freshest and most incredible bread ever and it was . Then Robert showed up our incredible waiter I told him I was there for the Kobe and wanted to get right to it , I ordered 9 oz of the Hyogo Kobe for my self and 6 oz for my son at $215 per 3oz while my niece opted for the less expensive American bread and raised T- bone so she can enjoy the exotic wine menu and of course our sides once the food started coming the wait staff were back and forth placing and removing dishes without even being noticed, Robert made my son feel as though he were the star of the table and frankly he was of course I spent a ridiculous amount of money $$.$ and of course this isn't something (at this cost) we do all the time and we'll do it again because it was such a great experience, i was told that our table was the talk of the kitchen because of the amount and brand of Kobe we chose and it was incredible literally melted in your mouth.
We will do it again , be prepared to spend a lot of money and be prepared to be treated as Royalty!
Alexanders' went above and beyond for out dinner and the food was amazing. The Kobe beef was the best steak i ever had in my life. Would love to go back.
Japa is the best cocktail I’ve ever had. Tough steak, poorly cooked even though I ordered rare.
Expensive, but my rib eye steak was excellent; the best I've had since the last time we dined here, and the service was/is outstanding. Bar drinks are very well made and the "Wine by the glass" wine list had some great selections.
I have heard of Alexander's Steakhouse before through a personal friend who dined here for the purposes of entertaining out of town clients. In his account he expressed being "impressed". In terms of my personal dining experience, we were celebrating a special occasion (i.e. birthday dinner) and it exceeded all the expectations. Food quality: 10 out of 10. Service: 10 out of 10. Knowledgeable Staff: 10 out of 10. Ambience: 10 out of 10. Friendliness of Staff: 10 out of 10. Comfortable: 10 out of 10. I definitely would recommend it to others and I most certainly would come back again. Our party engaged in the restaurant's waygu beef program, we ordered the following items:
Starters: Edamame and Sweet Corn Soup ( I really liked the soup- sweet and creamy)
Side: Wild Mushrooms, Marble Potatoes, and Carmelized Sweet Onions (all very good)
Waugu: Kagoshima Japan A5; Kumomoto Japan A5; Hyogo Kobe Japan A5; Kagawa Sanuki Japan A5 - all in 3 oz medallions.
Dessert: Chocolate Souffle and 2 Gaviota Strawberry Mousse
Drinks: A specialty drink (non-alcoholic) I forgot the name.
Final Remarks: A few hours later while at home. My mouth was still watering after dinner just thinking about the spectacular experience I had at Alexander's Steakhouse.
Our disjointed service did not meet up to the expectations of a fine dining establishment. Through out the evening we were waited on by many staff members that we were not sure of who our waiter/waitress was, even the sommelier was bussing our table.
The $80 Bone in Fillet and sides were a complete let down. No one even stopped to see if if our food was prepared correctly, we are still not sure if what we received were actually fillets. The Hon Hamachi shots were the best item we tried.
We were told that "everyone does everything". This led to confusion of our orders and dining experience on an evening that we originally looked forward to.
I have cancelled a future birthday dinner here and will go somewhere else.
Only negative remark I had was I made the reservation a week in advance for a “special occasion” and when we arrived they tried to seat us at the bar. I felt like we were placed there because of our age, as we are in our early 20’s. I wasn’t going to pay $500 for dinner to sit at the bar. However I asked for a table and they switched it no problem. All in all would go back 100%.
Wine was outrageously overpriced.
Nothing special. Just another steakhouse. Presentation and portion was not impressive . However, service staff was good.
Everything is covered in sauce and too salty
Delicious. The wagyu is definitely a must.