Alexander's Steakhouse - Pasadena
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Sun 5:00PM - 6:15PM 8:00PM - 9:00PM
Mon - Thu 8:00PM - 8:45PM
Fri - Sat 8:45PM - 9:30PM
Best meal of my life
Food was on point. The wagyu did not disappoint. The service was not up to par. We did the tasting menu with the wine pairing. The plates were not presented together in unison. A lack of explanation of the chefs idea of putting the plate together. Wines were already poured and brought to the table prior to our plate being served. The wines were not explained how the it compliments the dish, as well as I did not get to see the wine bottle it was poured from. Melanie took the time to assist us with anything we needed. Food was excellent, but expected better service than received.
We thought the food was incredible. Prime rib and New York strip were delicious.
We would 100% go back for Chelsea, our server. We also had the patio to ourselves, which was lovely. The bartender(s) definitely know how to make cocktails! The breads & butters were outstanding - who knew I would love beef infused butter!?
But....the food was just okay. There is just too much sauce and too much forced flavor on the dishes. They seem to source really lovely ingredients but don't let the ingredients speak for themselves.
The 36 oz bone in Jorge comes out sliced from the kitchen! No one wants a pre sliced steak...all the juices escape.
The broccolini was drenched in soy sauce and the KFC (cauliflower) was smothered in spicy sweet n' sour sauce. We had a lovely time because we had incredible service but the food will not be calling us back.
Fine dining at its finest.
This is my 2nd at Alexander. The first time was an amazing experience. And the 2nd time was a bit disappointing. Service was rude but food was good
Excellent attentive service. Very good food. Nice wine selection.
My problem: being underestimated as a diner. Maybe they thought I was a rube who didn't know the difference between a good table and the worst table in the house. Seated near a large party, at the back of the room, near the drink station and the oddest shaped table I'd ever seen -- we felt like step children at a Thanksgiving meal. It was embarrassing. I had never been so humiliated by a hostess and I won't soon forget that. Then to be told that they were fully booked and couldn't re-seat us to a more desirable table WHEN we saw several open tables was a further slap in the face. Although they were kind enough to move us to another table -- only after we threatened to walk -- it was too little too late. Additionally, one of the tables we suggested was never used the entire night.
Was the steak worth it? No. It was just good. I have certainly had better. The best thing about the meal was not the steak, but the very complex green salad with burrata cheese. Crazy that at a steakhouse, I preferred the green salad over my choice of blackened rib-eye. We also thought the hamachi shooter was excellent and inventive. I would also recommend the pork belly starter. The rest, not so much.
Once we were re-seated, I was impressed by how hard the waitstaff worked to redeem Alexander's. We loved our waitperson and can honestly say that he saved the night for us. I would not recommend Alexander's Steakhouse to friends or co-workers because I couldn't run the risk of my friends being treated as poorly as I was.
Wonderful experience. Perfect to celebrate my son’s 25th birthday. The service as always was exceptional and the food delicious !
Service was impeccable as usual. Food was well prepared and incredibly tasty.
Celebrated my husband’s 31st birthday. Food was great. Took far too long for appetizers and main courses. We were never really checked on for beverages. Once giving our order-we felt like we were neglected. Can’t say we will dine here again due to poor service.
Took two tries to get steak correct.
Food tasted good but for $1,000 it better
Absolutely recommend Alexanders to anyone. Great atmosphere, waiters were on top of everything, very personable and helpful. I brought a couple clients for dinner and they absolutely were amazed by everything.
The service was exceptional. The food was spectacular. You definitely get more than what you pay for.
Amazing food (Ribeye chop, prime ribs, souffle) and amazing service!!
My rib-eye was great. The service was even better.
Great food, only surpassed by the exceptional service.
Much more expensive than competitor steak houses like Morton’s, the Palm, Fleming’s etc. but not nearly as good.
Great Anniversary Dinner
Service & ambiance were perfect. Lively but quiet & relaxing at the same time. Food was superb.
Filet was well prepared and excellent. Other sides likewise. Service provided by Jayse was outstanding. Very relaxed dining experience and highly recommended.
Excellent service, not loud at all, food was at a great temperature. Great birthday dinner experience.
The service was phenomenal. Everyone was knowledgeable about the food and pairings. We tried the tasting menu that introduced me to plates I wouldn’t have picked. Although pricy, the food was reasonably priced and there was an option to add other suggested ingredients such as caviar and shiga omhi wagyu for an additional price. My partner is a cheap foodie and he thought the food was phenomenal and well worth the price. My partner and I were on the keto diet and the food didn’t affect our ketosis state even after eating dessert!
Un-Be-Live-Able!! We continue to be impressed by Alexander’s Steakhouse. Each time we visit we are amazed by the attention to detail, the outstanding service, and the exceptional quality of the food. It’s definitely one of those fine dining places you have to experience, but without the stuffiness.
Must try: Hamachi shots, Amaebi Papillote, Grilled Octopus, and “Kansas City” Strip.
Pro-tip: If you’re into wine (or just want to take the guess work out of wine & food pairing), you have to ask for Frederic!
The food was amazing and the service was excellent. A top notch dining experience from start to finish!
The 50 dollar corkage fee is outrageous and beyond all norms
They got the order wrong for one of us. and we had to wait 90 minutes to get our entre
They did attempt to correct the error by not charging for corkage and dessert
Birthday Dinner A5 Miyazaki Wagyu steak best steak I’ve had
I am very disappointed about the service and the quality of food there.
Overall the food and service were good however, in the middle of our meal we noticed that there was a large insect on the table cloth. We don’t know how long it had been there, if it was there because we were at a window table or if it was just bad cleaning but it gave us a scare. We moved to another table but the wait staff did not seem too fazed by it and immediately sat another couple at the same table. I would’ve liked to see the situation handled better, with more efforts to remove the insect but instead it was ignored the second it was out of sight. Aside from the handling of that situation the staff was friendly the entire night and the food was good.
Dishes were beautiful in their presentation. Wait staff was very attentive.
Awesome, great staff. Dessert was only okay though, can be better
Ambience was really nice It was delightful with a smiley faces of the servers was excellent food West delicious and they gave us a lot of complimentary from the chef and extra desserts after dessert about to take the picture of the last one my son loves the macaroons very much I love the cotton candy at the end highly recommended this space
I have never had such a small fish portion served to me as a main dish. There is more fish in a tiny sardine can then I received at Alexanders. my friend enjoyed his over-sized steak.
Service was excellent but I wont return as I left hungry - feeling as if I had an appetizer and little else.
Excellent food with perfect service!
One word: Flawless. The staff, the ambiance, and more importantly, the food, are all manicured goodness. 5 by 5.
Horrible service. Make sure to tell the server everything you don't want the menu. Because if you don't say you don't want it, they will give it to you and complain that you did not say you did not want it. Order bread 15 minutes before you arrive. Order wine but again make sure they know you do not want that wine. Fun to go over the bill with the manager to take off things you did not want but got anyway because you did not tell them that you didn't want it.
Nice atmosphere except for a few guests that strolled in dressed like they should be at a more casual place. The flavor of the steaks were good, but one was near raw, and the other had tendons or cartilage. The pork belly was way too fatty and the fried rice, very average.
Fairly pricey for what you get. But may be a great choice for celebrations and special occasions