What Insiders Are Saying
We typically love ourselves some Michael White. Though his new hotel restaurant Ai Fiori is a sprawling space with more room than they know what to do with. Set inside The Setai, this is a bit of a cookie cutter hotel restaurant - one that isn't bad, but just isn't quite our style.
It used to be one of our favorite . Unfortunately the food is mediocre now.
We were initially seated next to an unbelievably noisy table, which was also too large for a party of three. However the staff very pleasantly and promptly moved us.
Ai Fiori is one of my favorite restaurants in New York. It’s a very upscale Italian restaurant that I can recommend for a special occasion or every day dining for a real foodie.
Fabulous food great service
Comfortable and relaxed setting among friends
Service and food were very very good. Ambiance was cool
Dinner was wonderful! The food and service are extraordinary. We have eaten at this restaurant several times in the past year or so and have always had an excellent experience. The prix fixe menu offers many choices and is very good value at just over a hundred dollars per person. Cocktails are interesting, and the wine list is extensive. It includes wines by the glass as well as bottles from many regions and at all price points. There is a 7 course tasting menu and a la carte choices as well as the 4 course prix fixe option. The ambience is comfortable elegance.
Good food with and good presentation.
Unfortunately we were a little jet lagged and the noise level of the restaurant is high especially the lady sitting next to us talking loudly.
Services are excellent and staff are very friendly
This restaurant is beautiful, peaceful and is usually 5 stars. But slow service and kitchen last night marred the experience. Dinner took 3.5 hours, and almost 90 minutes to get second course. Not acceptable.
The bouillabaisse was excellent, in a very spicy broth. The lobster in the Isalata di Astice was tasteless, alas. My companion had the Vellutata, which he said was excellent. And we shared the Funghi side dish, also excellent.
Probably the best meal I’ve ever had!! Impeccable service. A great dining experience.
I had a great experience, and my date was very pleased with my choice of restaurant. I’ll def comeback or recommend it.
Great food. Excellent service. A little expensive but what the hell would I expect from michellin starred restaurant in NYC. Thing that I liked most was portions. I felt completely satisfied despite seemingly eating a small amount. The waiter was excellent as well. At first he seemed as if was the manager but really part of highly coordinated service team.
The service was beyond superb. Attention to the honoree was gracious and well received.
Non è la prima volta che andiamo ai Fiori. Oltre al mangiare che è veramente curato, l'aspetto che ci pace di più e la qualità del servizio. Io normalmente faccio una prova . Ordino una biona bottiglia e controllo cosa succede quando il bicchiere diventa vuoto. Ai Fiori ho dovuto aspettare un nano secondo prima che il cameriere me lo riempisse di nuovo. Fantastico!
Second great meal I’ve had there. Is there a SoCal location ?
We had an omelette and the Benedict for breakfast. Both were excellent with crips clean flavors and not too rich.
Nice dining experience, lovely service and personalize attention if you’re celebrating a birthday.
The food today was very disappointed.
Maybe this was an off night, but I can’t imagine why this restaurant has a Michelin star. The food was very average, nothing super innovative or stand-out. The staff seemed distracted, not the usual quick and efficient service you would expect from a Michelin rated restaurant. Atmosphere seems a little stuffy, typical white table cloths. In my opinion, more appropriate for a business dinner than a fun night out. A special shout out to the host and hostess staff, they were charming and extremely welcoming. Maybe they should be waiting tables...
We had the 4-course dinner and everything was outstanding.
Excellent food but you must pay for it. Service was proper but impersonal. We love the place and the fine food it offers. I think the staff has changed since our last visit and we missed being recognized at the front desk upon arrival. Top restaurant for sure.
I hadn't been here for a while and was tremendously impressed with my most recent dinner. The food is really innovative and distinctive.
Beautiful but quiet
Great food, great drinks , great service. Vegan tasting menu was amazing! Thanks for accommodating!
There’s no place in NYC like Aifiori to eat pasta. They are the best.
We enjoyed the anniversary dinner at Ai Fiori and the service was awesome. The food was great, very professional staffs, plus hand written card from all of the Ai Fiori employees. I will definitely recommend this place for any special occasion. Thank you for making our anniversary night perfect.
Excellent in all aspects. The food, service, ambience was wonderful. We enjoyed their 7 course tasting and wine pairing which was outstanding.
The food was wonderful and the portion sizes were just right!
Had a great meal. It was pricey but we knew that going in. Service was awesome and we were treated to a couple next to us getting engaged. Food was amazing. Delightful evening.
The food was pretty good and ambiance is fine, but the service was truly terrible all night. My strip loin was blue in the middle when I had asked for medium rare, and it took a solid ten minutes to get our server's attention to be able to ask for it to be cooked a little more. Inattentive service continued throughout the night, with having to ask for water refills multiple times. At the end of the evening, I sat with my credit card in my hand for 5 minutes before the waiter noticed and brought me the check. I'm baffled at how this place has a Michelin star with such poor service.
I used this place for a special occasion and it became a truly unforgettable night. Thank you for the great food and service!!
We love this restaurant - great food, and in the past great service. But not this night. It is almost as if they forgot us. I finally got the attention of our server, who went back to the kitchen and reported "2 minutes." Ten minutes later, she hadn't stopped back by at all to see how things were going. The food finally came out. It was a real disappointment.
Ai Fiori never disappoints.
Everything is absolutely superb- the service. The food, the whole experience.
The staff is amazing.
They seem to have sixth sense to anticipate your needs.
We never had to look for anyone.
Whether we needed to refresh a drink or needed an extra plate to share a dish with each other, someone would magically appear before we even ask .
I strongly recommend this amazing restaurant.
It’s perfect for special occasions.
Every dinner is a memorable experience!
Wonderful food, service and ambience. Pastas are outstanding! Wine expensive but good.
It was my husband’s birthday.