AG, Modern Bar and Steakhouse

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1. SD

   SDP42

   Washington DC

   24 reviews

   vip
   3.0

   24 reviews

   Dined 1 day ago

   overall3food5service5ambience3

   I have to say that this "experience" was almost destroyed by the female maitre d' - had a reservation for 8 people for brunch & stopped in 30 minutes early to ensure the table was ready, etc. The female "greeter" showed me the table from 2 rooms away & would not let me go near it. I asked if I could sit at the "coffee bar" & grab a cup of coffee while I waited for my CEO, 2 Senators, & other colleagues. Since the "greeter" had kicked me out, I went to the landing below & sat on the sofa awaiting my other arrivals. Then, I heard this (incredibly unprofessional) greeter start to talk about me to a colleague & heard every false comment from her about how I "attempted to sit at the table an hour early" (I never requested that) & "can you believe she did that?" I immediately called up to her from the foyer below to let her know I could hear every word she was saying. She gave me a mortified look & continued her gossio in a more hushed tone. Then, to top off this horrible beginning to my business trip, she comes down the stairs to give me some pathetic excuse about how I "misunderstood her" (because she got caught - twice toxicly gossiping about a patron, when she was obnoxious & off-putting). Thankfully, our waiter was lovely, and the meal was good. However, from this point forward, I will tell my executive team & officers to avoid this Ritz Carlton (downtown Atlanta) at all costs. Unbelievably awkward & I spent over $1200 on the meal. Would have left if guests were not coming. Worst pre-dining experience of my lifetime. I go to Ritz-Carlton Hotels all over the world...this maitre d' in Atlanta (female - encounter happened on 2/5/2023 at 9:40 AM) made me never want to come back. Etiquette 101 would be a start. #Done

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2. r

   roxie

   New England

   5 reviews

   vip
   5.0

   5 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Great food and even better service.

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3. OT

   OpenTable Diner

   Atlanta

   1 review

   5.0

   1 review

   Dined on January 29, 2023

   overall5food5service5ambience5

   Cornelia was a pleasure to have as our server. We needed time before ordering to talk and catch up and she was very accommodating. The food was amazing! I recommend AG to anyone who wants a great brunch experience!

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4. OT

   OpenTable Diner

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on January 22, 2023

   overall5food5service5ambience5

   Anniversary

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5. S

   Susanlb52

   Charleston

   20 reviews

   5.0

   20 reviews

   Dined on January 22, 2023

   overall5food5service5ambience5

   The food was fantastic!!! Our server was great!!!!

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6. J

   Jess

   Detroit

   11 reviews

   vip
   5.0

   11 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   We had a fantastic experience! Shawn went above and beyond to take care of us! We will definitely return!

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7. OT

   OpenTable Diner

   Chicago

   290 reviews

   vip
   3.0

   290 reviews

   Dined on January 20, 2023

   overall3food3service4ambience3

   I am allergic to soy and asked if they could cook my eggs in butter and their answer was "no". For a restaurant in the Ritz Carlton Hotel, I thought that was pretty unusual since so many Americans have allergies. Their prices are remarkably high. Two waffles, one order of bacon and two ice teas were $60.00 with tip. Service was good.

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8. OT

   OpenTable Diner

   Atlanta

   1 review

   5.0

   1 review

   Dined on January 11, 2023

   overall5food5service5ambience4

   Great service. Excellent meal. Delicious and unique vegan entree option. The best dessert I’ve ever had.

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9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 10, 2023

   overall5food5service5ambience5

   Leonard and Sarek were amazing! We had the best meal and staff were very accommodating of my food allergies. We definitely will return!

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10. KD

    KellerD

    Exclusive

    3 reviews

    5.0

    3 reviews

    Dined on January 10, 2023

    overall5food5service5ambience5

    I travel to Atlanta a couple of times a year and always plan a meal at AG

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11. OT

    OpenTable Diner

    Atlanta

    2 reviews

    4.0

    2 reviews

    Dined on January 9, 2023

    overall4food3service5ambience4

    To eat Atlanta peach dessert! Quite and comfortable service.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Family vacation

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13. KG

    KathleenG

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service4ambience5

    I would like to say, "thank you" to our server (Nubia). She was very courteous, and quick to make things right when an order was done correctly. Poised and elegant. I also had the pleasure of meeting the F&B Operations Manager (Sumith Witharana) who came out to speak to me when I came back to find out how to send a compliment to our server. I would also like give a shout out to the female bartender, who offer me a glass of water while I waited for the manager to come out. It is little things like that can make a customer feel special and the Ritz has never failed me in this area. Thank you for a wonderful lunch today. Sincerely, Kathleen Gay

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14. A

    Amanda

    Birmingham

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    We enjoyed our dinner very much! My husband had the waygu and it was great, I had the halibut and it was good, crispy with a light flaky texture! We had the fried green tomatoes for an appetizer, a must try!! For dessert we had the chocolate mousse cigar, very good and a smaller dessert option!!

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15. M

    Mikem

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    The seafood fettuccine was so delicious and just the right amount of food. However, the menu is limited.

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16. TO

    TODDC

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Terrific New Year's Eve dinner. Great service, though slightly slow at times (restaurant not too crowded at the time). Food and flavors outstanding. Ritz prices to be expected. Good experience.

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17. OT

    OpenTable Diner

    Charleston

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Great place, we will be back. Manager Sumit is terrific with his staff and customers.

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18. SH

    SilentH

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Great atmosphere and excellent food. The best part of AG is the service. Emran is wonderful and is the very definition of a consummate professional. Impeccable food and wine knowledge and can help you navigate through the options. The entire service team is attentive and not disruptive, stealthy clearing between courses and refilling glasses. It's a fantastic dining experience.

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19. C

    Curt

    Houston

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food3service3ambience5

    We were celebrating on 7th Anniversary. The highest point goes to ambience and romantic setting. There was a $50 extra charge for a private booth, which was worth it. After that, it goes average: just ok. It’s expensive for no reason, overprice. Spoon full of lump crab to top steak $27. Side were not shareable size averaged $18 to $25; three small meatballs, which were overcooked $27. The food was bland at best. Drinks over priced as well. Honestly, you can have a 5 course meal prepared by a person chef for 4 at home for the same price. Definitely overrated.

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20. D

    Dione

    Washington DC

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    Amazing dining experience on Christmas Eve. Will return

    Report
21. PH

    PaulH

    1 review

    5.0

    1 review

    Dined on December 24, 2022

    overall5food5service5ambience5

    Excellent service, great food. The filet was cooked to perfection.

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22. t

    tallj

    New York Area

    18 reviews

    vip
    5.0

    18 reviews

    Dined on December 19, 2022

    overall5food5service5ambience5

    A great meal and to be honest it was chosen out of convenience since I was staying at the hotel....but quickly it didn't feel like a hotel restaurant. I was very happimy surprised and would very much recommend.

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23. KJ

    KarenJ

    Baltimore

    6 reviews

    5.0

    6 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Getting together with friends and in town for the Celebration Bowl

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    Anniversary

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25. A

    Annie

    Atlanta

    8 reviews

    5.0

    8 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Amazing! Awesome service. Food was exceptional.

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26. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on December 9, 2022

    overall4food4service4ambience4

    Nice place.

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27. OT

    OpenTable Diner

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on December 3, 2022

    overall5food5service5ambience5

    Service was excellent and the atmosphere was warm and luxurious. The apple cobbler is amazing.

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28. TS

    TheresaS

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience4

    Outstanding dining experience. From food, fun, friendly environment and Outstanding service!

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29. JP

    JoyP

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on November 29, 2022

    overall4food4service5ambience4

    Food, service, value, quality, all amazing and worth the visit. Would return!

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30. OT

    OpenTable Diner

    Atlanta

    376 reviews

    vip
    5.0

    376 reviews

    Dined on November 27, 2022

    overall5food5service5ambience5

    We had a great meal and service celebrating a late thanksgiving at the place we ate the night we got married! Thank you again AG staff for a great experience!

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31. N

    Nicole

    1 review

    3.0

    1 review

    Dined on November 25, 2022

    overall3food2service3ambience3

    The food and service was mediocre. Not what I expected from a Ritz Carlton steakhouse. The server seemed to make assumptions about our food preferences without taking the time to explain dishes. The caesar salad was served without anchovies. When asked if they had fresh anchovies, another server replied yes but brought clearly canned anchovies - yuck. With the exception of the brussel sprouts, everything needed salt and pepper. My salmon filet was ordered medium, and it came out well. My sister's steak was ordered medium rare, and was medium at best. We provided feedback to the server but it seemed to fall flat right at the table. I doubt any of the info made it to the chef or manager. It was Thanksgiving, so we decided to just enjoy it as best we could and move on. Given the menu pricing, my expectations were definitely higher than what we received. There are far better restaurants in the city. I do not plan to return.

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32. OT

    OpenTable Diner

    Atlanta

    18 reviews

    vip
    5.0

    18 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    Mohammed was an outstanding server. The food was amazing and atmosphere was fantastic. My family and I will be back.

    Report
33. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on November 22, 2022

    overall5food5service5ambience5

    Wonderful night out with delicious food and wonderful service. We had a bottle of champagne, a dozen oysters, the tomahawk steak with blue crab topper, and were treated to a complimentary chocolate dessert. We will definitely be back in the future!

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34. OT

    OpenTable Diner

    Chicago

    12 reviews

    vip
    1.0

    12 reviews

    Dined on November 20, 2022

    overall1food2service2ambience3

    Found on OT, had high hopes coming to Atlanta...fell drastically short. Checked in before our reso time was asked to wait while the host sat another table, cool. Asked her to grab us at the bar when she came back and we'd grab a drink. 20 minutes later asked to be seated and she was confused. Sat us and we got menus. Ordered apps for the table and they were great. Fried green tomatoes were killer. Carapacio was great. Waygu meat balls were meh, dried out and over cooked. Ordered wine and they didn't have any of the vintages listed for the wine. 5 vintages none available. Meanwhile, salads came out, but nobody could eat because there was no cutlery and the waiter was no where to be found. Waited and finally approached the waiter saying I can wait on the wine, but no cutlery was unacceptable. Cutlery came. Wine came and was great, but service was already going downhill. Entrees came and were fine, 2 bone filets were fatty, one over cooked but we were hungry. Through this whole process, not ONCE did we see a manager. Nobody checked, seemed like nobody cared. Waiter tried to tell us he was sending dessert, but by that time we had had enough and got the check. As expected nothing done because well how could it be. The manager never stopped by. If this is what Ritz Carlton hospitality has come to well....

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35. KP

    KellyP

    Birmingham

    8 reviews

    vip
    2.0

    8 reviews

    Dined on November 20, 2022

    overall2food2service2ambience3

    Was expecting better - for a fancy steakhouse, I’ve had better. The food was just fair and very expensive for the quality and portion sizes. Service was less than attentive. I had an empty water glass several times. We had to pour our own wine.

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36. C

    Chris

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    Tom was amazing. The Smokey old fashioned and presentation was amazing. THE WAYGU was phenomenal.

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37. TB

    TheBroomstickSweep

    Seattle

    45 reviews

    vip
    4.0

    45 reviews

    Dined on November 19, 2022

    overall4food4service4ambience2

    Much too dark in the restaurant. We couldn't see our food.

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38. RG

    RonG

    Louisville

    6 reviews

    3.0

    6 reviews

    Dined on November 19, 2022

    overall3food3service2ambience2

    This was a pretty average dining experience. Based on being part of the Ritz I was hoping for something more.

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39. T

    Trpiykkk

    Atlanta

    2 reviews

    4.0

    2 reviews

    Dined on November 18, 2022

    overall4food5service5ambience5

    Our steak was incredible. Cooked perfectly, like butter in your mouth. My drink was good but a little overpriced for what it was, same with the sides, while they were good they were not great portions and were expensive for broccoli and potatoes. Service was excellent. Would return for steak again for sure, but maybe pass on the sides for the price, or split one.

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40. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on November 12, 2022

    overall1food1service1ambience4

    The food was tasteless and my stake was done incorrectly2 times and then came out burnt. The waiter was absent most of the time even the table across from us got up to go find him. Will never go back

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