Afternoon Tea at the O.Henry Hotel
Hubs and I took my mother for full tea for her 82nd birthday and everything about it was wonderful! Delicious food; marvelous tea; impeccable service; grand, beautiful surroundings! Couldn’t have asked for better, from start to the very thoughtful mini chocolate cupcake with a candle finish!
I loved that the tea was in the lobby. It felt more like being at a country house vs. having tea in a restaurant.
Delightful atmosphere. Service could not have been better. Good variety of nibbles
My daughter and I celebrated our birthdays at O Henry at the Tea. It was a wonderful experience. We are looking forward to a Christmas tea.
How fantastic! We are so happy to have helped celebrate with your family, and we just know you'll love the afternoon tea at Christmastime. Looking forward to seeing you again soon! -Michelle
It was great!
Thank you for sharing your enjoyment with us! --Michelle
Ive been to various high tea services and this one is one of my favorites. The presentation and service is exquisite. I love that each item on the trays are described and that our tea cups were filled for us. The selections chosen to compliment the tea were fabulous. I felt well taken care of throughout the whole experience.
This is such a delight to hear! We are so glad that we were able to exceed your expectations and you were able to fully relax into your service. Thank you so much for stopping by to offer us this sweet feedback. -Ashley
Relaxing afternoon tea, both food & service were outstanding.
It is always our pleasure to provide a relaxing environment and outstanding food and service! Thanks for letting us know we hit the mark! -Michelle
This was the best tea experience so far at the O’Henry. My husband and I brought a guest and we each thoroughly enjoyed it. Our server was wonderful, the O’Henry tea choice was delicious and just enough food. I love having such a lovely tea option in our city.
And we love being able to delight you and your guests with our afternoon tea! Thank you so much for leaving this wonderful feedback! -Michelle
My friend and I went to Tea at O'Henry for the first time this week. LOVED IT!!! Peaceful, relaxing, delicious, an experience in Greensboro not to be missed! We will return often.
Wow! We're just delighted that you had such a great time. Thanks for letting us know about your experience--we're already looking forward to your return! -Michelle
The tea was very reasonably priced and quite tasty. We were able to sit in very comfortable chairs and just relax while enjoying our afternoon tea. The staff was very attentive and also always checking in to help pour our tea. I will absolutely be back next time I’m in Greensboro.
We're so pleased you enjoyed your visit. Thank you for sharing such kind words, and we're looking forward to seeing you again! -Michelle
I always have a great time at tea. The wait staff wasn't quite as attentive as I would like. We had to wait a long time to receive our bill. I had another appointment and didn't want to walk out without paying, but wasn't sure how to get anyone's attention to pay. I understand that tea is a quiet time where people shouldn't be bothered, but I would also like to leave when I'm done. Maybe bring the check sooner rather than later, but encourage customers to stay as long as they like.
Thank you so much for sharing this feedback with us. We're grateful for friends like you who are honest and help us improve our guests' experience! -Michelle
This was such a wonderful experience! Makes a perfect Girls Day our. The ambiance of the room makes you feel like you’re having tea with a countess!
How wonderful! Thank you so much for taking the time to share how much you enjoyed your experience. -Ashley
It was a an escape to an intimate, tranquil, and relaxing place to catch-up with friends and family. So, if you are like me and sometimes want to get away from the hectic world for a little while, this is a wonderful option!
Thank you so much for your kind words and review. We are delighted to be a respite from a busy world. Cheers! -Ashley
Wonderful, relaxing way to spend time with friends. Service and food selection is outstanding!
We are delighted that you enjoyed your time with us! Thank you so much for your kind words! -Ashley
I have been here several times & it is always amazing. I think that maybe you were short staffed & it showed. I had to stop staff just to get my check. The service was not attentive but since it hasn't been the norm in the past I will try again.
I'm so sorry your recent experience missed the mark. We always strive to provide excellent service, and nothing should interfere with that priority. Thank you for giving us this valuable feedback--we promise to improve going forward, so that your next visit is nothing short of absolutely delightful. --Michelle
We had to wait 40 minutes for our food and the manager told us the hotel was picking up the tab. That was very nice of her and we were grateful.
We are so sorry that your food was delayed, and we're grateful that you gave us the chance to make up for it. We look forward to your next visit, so we can truly delight you and your guest with a 5-star tea experience! --Michelle
Every event gets better than the last. A definite treat each time I attend.
What high praise! We are so pleased that your experiences are consistently superb. Looking forward to yet another chance to delight you! --Michelle
Lovely afternoon tea in a beautiful space off the hotel lobby. The food was delicious but the tea options are limited. Still worth a visit.
We're glad you enjoyed your visit with us! Thank you for offering valuable feedback, as we are always eager to improve our guests' experience. --Michelle
We enjoyed our afternoon tea immense. The foyer of the hotel is so quiet and peaceful and so elegant and perfect for a relaxing sojourn. The service was very attentive and the finger food, so delicious.
It's wonderful to hear that you had a 5-star experience for tea! We love knowing that you enjoyed your time with us, and we certainly hope to see you again soon. --Michelle
Lovely overall afternoon tea experience! We will come back❤️
And we will be glad to see you again for another wonderful afternoon tea! Thanks so much! --Michelle
It was a great afternoon with my daughter and all her friends.
Thank you so much for sharing your high praise with us! We look forward to seeing you again soon. -Michelle
I’ve done tea at the O’Henry three times and always enjoyed it. I took a friend from Winston-Salem and she agreed. We will do it again. Service and food was good as usual.
That is precisely what we love to hear! We look forward to your return, and to providing another 5-star experience for you and your guests. -Michelle
I had a lovely afternoon tea. The service was awesome and so friendly. I plan to go back several times with family and friends.
It's always our pleasure to provide a highly enjoyable experience. Thank you for letting us know we hit the mark! We look forward to seeing you all again soon. -Michelle
Had a wonderful experience for afternoon tea at the O'Henry Hotel. The food was great. A lot of selections for tea choices.
Thanks so much for sharing this lovely comment, and for letting us know about your 5-star experience! We're pleased you and your guests had such a great time! -Michelle
Expected more food for the O'Henry Tea as opposed to the Light Tea. More sweet choices than we wanted. No clotted cream. NIce atmosphere in the lobby and the service was good.
I'm so sorry that we missed the mark with your experience! That's definitely not how we want you to feel about our offerings. Thank you for the great feedback, and for letting us know how we can improve. We do hope you'll join us again--we'd love the chance to exceed your expectations! -Michelle
Food not as good as in past. Scones were very dry and portions have been reduced.
I'm so sorry your afternoon tea experience wasn't as expected! Thank you for your feedback--we are always grateful when our friends are honest with us, since it offers us opportunities to improve our guests' experiences in the future. I hope you will allow us the chance to truly delight you on your next visit! -Michelle
The experience is worth it! I've been to a few of these afternoon tea events, and the food is great and the tea is wonderful. The only thing lacking is timely service. I know that afternoon tea is not supposed to be rushed, but I still prefer being waited on timely. After 2 hours, we were ready to leave and our server was nowhere to be found. We finally (after about 20 minutes or so) were able to flag down another server and she was able to get our bill. Overall, a wonderful experience, but I hope the service gets a bit quicker.
Thank you so much for providing such thoughtful and detailed feedback. While we are pleased that your tea and food met your expectations, we aim to provide a completely delightful experience, and we missed the mark with our service this time. Your words will help us continue to improve, so we are grateful that you have taken the time to be honest with us! -Michelle
This was our second visit to have afternoon tea at the O’Henry. Again the service was faultless, with the servers being close by but not just hanging around. We were seated promptly on arrival and taken through the menu. This time the children’s afternoon tea was better suited as it was only half a teapot of hot chocolate and fruit with some savoury snacks. My wife and I both had the O’Henry afternoon tea which was pleasant and a pot of English breakfast.
It still confuses me why both sweet and savoury come out on the same plate but that’s just an ism of mine I guess. We asked for an extra serving of jam and cream which clearly came straight from the fridge which I loved. Overall it is a wonderful environment to sit back and relax while enjoying a great British favourite pastime of afternoon tea.
We're glad you returned for a second visit with us, and that your family was able to have a lovely afternoon tea! It is always our goal to provide a delightful experience right down to the last detail, and we depend on feedback like yours to help us continue to keep that promise. Thank you so much for being a good friend to us, and being honest about ways we can improve the experience for all our guests. -Michelle
The only recommendation I have is she should have come back more often to see if I needed anything
Thank you for such valuable feedback! Our goal is to provide you with a 100% delightful experience, and we are sorry to have missed the mark with your visit. We appreciate the chance to improve your next visit. -Michelle
Came with my 6 year old granddaughter and an adult friend. It was a wonderful experience. I’ve been telling so many people what a nice job O’Henry’s does with the tea!! Our server was fabulous as was the food. Thanks!!
That's fantastic! We're glad you all had such a lovely time together, and we are always pleased to provide a 5-star experience. We hope to see you and your guests again for another visit soon! -Michelle
I enjoyed everything about the high tea. I plan on making it a yearly event. The food was wonderful and it was quiet and relaxing.
These are some of our favorite words! Thank you so much! We look forward to building a relationship with you and yours in the coming years. -Ashley
Absolutely, positively the best way to celebrate my daughters birthday. Such a fun day & many memories made!
We were thrilled to be the backdrop for such a beautiful and important day! -Ashley
This is my third time for afternoon tea at the O’Henry. We love the peaceful ambiance we feel in the Lobby. We bring our grandchildren to expose them to tea etiquette. We went on Sunday this time and I wouldn’t want to come on Sunday again. There is too much activity with running children in the revolving door and people walking around with sweat and work out clothing.
I would love to see the menu to change a little more frequently. Once you’ve had the same thing three times in a row, it is a little boring. The wait service was wonderful, no complaints at all.
We're so pleased that you continue to return for more visits, and that we are included in such a lovely family tradition. Thanks also for sharing your feedback about the setting and ambiance--we know how important the right environment is for a good afternoon tea--as well as the menu and staff. We look forward to seeing you and your family again soon!
Nice hotel and furnishings. It's held in the main lobby sitting area so not as quaint as most teas. Seating is a little spread out so staff are really needing to run between guests for service. There is no set time for all participates to start all at once. Tea was flavorful and portions of everything was good.
Thank you so much for sharing this great feedback with us. It's important to us to provide the setting and ambiance you expect for a special afternoon, so we appreciate hearing where we can improve in the future. And of course we're glad you enjoyed the tea and food! We hope you'll join us again soon. -Michelle
This is such a wonderfully British tradition that I'm so thankful is offered in Greensboro! It was so special and fun for me to bring my mother-in-law and four-year-old daughter to tea for the first time in their lives. :) Thank you for a lovely, delicious afternoon. Some feedback--we sat and waited for our server to come greet us and take our order for longer than was expected (over 5 minutes); finally I called one server over to take our order. She was very sweet and apologetic explaining there was a miscommunication on who was responsible for our table. That was just a small moment in the grand scheme of an incredible experience. :) Thank you O. Henry!
Thank you so much for that super valuable feedback. We know that only our friends are bold enough to tell us the truth. We are delighted we were able to turn this experience around and ensure that the rest of it was indeed "incredible." -Ashley
Our server Andie was amazing and made our experience one well never forget
Oh my goodness! That is so wonderful! Thank you so much for your very kind words! -Ashley
I have had afternoon tea at the O’Henry many times and it is always first class. Whether there are two of us or a group of 25, the service is always excellent and the food is delicious. I also appreciate the variety of choices in tea and the fact that I can substitute one particular food item for another. I would recommend it without hesitation.
We're incredibly happy that you have such great experiences each time you visit--it is our pleasure, always! Thanks for your recommendation, and we look forward to seeing you again soon. -Michelle
Lovely afternoon tea. Great tea selection! The light tea fare was perfect portion for afternoon. Food was very tasty. Highly recommend!
Thank you for the wonderful feedback! We're pleased that you had a 5-star experience, and we look forward to your next visit. -Michelle
This was the perfect place to celebrate my mother‘s 96th birthday! We sat on a comfortable couch together and were served the full tea. The service was very good… She topped off the tea frequently so that it was always piping hot. The savories and sweets were really lovely. Then, we were surprised by a piece of chocolate cake with a birthday candle. A perfect afternoon.
We're so glad to hear how much you all enjoyed your tea experience! Thanks for sharing such a special day with us. -Michelle
My daughter-in-law and I had a lovely Tea; however, I was disappointed that we did not have a proper table. We had an end table in-between our two lovely chairs which had to be pulled out partially, but not enough.
We had no plates or saucers to eat on, so crumbs fell onto our lap, napkin, chair and the floor.
I don't feel like the room appropriately accommodated so many women for tea even though the room is lovely.
Kathy Lucas Benfield
Thank you so much for your wonderful feedback, and for letting us know how we can improve. We apologize that we missed the mark with your service, and we look forward to your next visit in order to provide you with a more delightful experience. -Michelle