An Afternoon Tea with a French Touch £28
With a glass of Champagne 31
With a glass of Moet & Chandon Brut 38
Free flowing Champagne afternoon tea 48
Credit card details required from 7 diners booking; Free-flowing served for 90 minutes from the reservation time)
Terms and Conditions: Maximum of 10 diners. Includes VAT, excludes service.
Valid For: 1 - 10 people
Starts: January 4, 2018
Ends: March 31, 2018
Availability: Daily 12:30PM-4:30PM
Very pleasant staff and nice food.
Accommodated a vegan diet, and moved us to a different table when requested. Food was slow coming out for us, but they were very gracious about it and topped everyone's champagne up, which we appreciated. The kids afternoon tea is delightful in particular.
For a £50 price tag per person on afternoon tea we expected more. A lovely location in Central London; although the restaurant vibe definitely leans towards bistro dining rather than Brirish afternoon tea culture. We waited for 20 minutes before a small, flat plate of sandwiches appeared - The plate was chilled, proving the sandwiches were prepared hours before and had gone stale in a fridge over the afternoon. A bland mushroom pie later appeared followed by, finally, the traditional 'free' of afternoon cakes and scones we expected to be presented from the start - with the sandwiches! Despite asking for no alcohol, we were given a tiramisu slice - a problem considering my partner is Muslim. The tea was served in a very pretty but totally impractical metal pit which would give the hardest skin types a nasty burn. Inattentive staff who were too busy chatting or fussing over empty table preparations for the dinner shift. Shortly? A disappointing, over-priced mess that I definitely wouldn't recommend!
On arrival we were ignored by the staff (plentiful in an almost empty restaurant) that was busy talking amongst themselves but eventually caught someone’s attention.
Waiter took our coat and showed us to our table.
We were given the afternoon tea menu and option and ordered a glass of champagne, which was promptly served. Tea order wasn’t taken and the trays of cakes and scones turned up, followed by the sandwiches. Eventually we could place our order for the tea. The tea selection was very nice. Had to ask twice for water v fire it was served.
The cakes, scones and sandwiches were nice. We asked for more sandwiches, which took 40 mins...... We asked for more tea, which also took a long while and was then brought up wrong but at that point we couldn’t be asked to point it out as we didn’t want to wait another 10 mins for the correct tea.
The manager was made aware that we were unhappy about the lack of service and was very apologetic and offered us a cocktail on the house and waved the service charge, which I appreciate.
I waked past the Rose Lounge, which looked like it was given a lot more attention by the service staff.
I would suggest that you offer afternoon tea only in the Rose Lounge and not on the restaurant. Why compete within your own house, especially when the staff doesn’t se interested in the guests?
Anyway, thanks to the nice manager who went to a lot of effort to make things right, we had a nice afternoon.
What a great end to our London trip. Everything was perfect. We highly recommend The Balcon for afternoon tea.
Lovely afternoon tea & good value
I had booked this reservation a while back for the Rose Lounge but when we got there they told us it was booked at the restsurant instead. I was kind of upset for the mix up. This trip was my 50th birthday and my daughter's 25th birthday celebration and wanted all to be perfect. However the restaurant was beautiful and the tea service excellent!
I took my 13-year old nieces to afternoon tea on a Sunday afternoon. With so many afternoon tea options it was challenging to pick a place that was affordable and had good reviews but I ended up choosing the Balcon. We sat in the restaurant (not the Rose Room) which was preferable as we were more comfortable and we got a nice window view to watch the people walking by. The tea selection was great and we enjoyed being able to smell the teas before choosing and being able to change teas throughout. The sandwiches were the weak point but the scones and pastries were amazing. I was worried we wouldn't have enough but it was more than plenty for the 5 of us and we didn't ask for any additional items. The service was great although you could tell the servers had some concerns with the weight of the Chinese tea pots and not wanting to drop them. Overall, we had a great time and it was a perfect British experience for my nieces!
Great please, lovely service and they offered great Vegan options.
My friend and I were looking for a restaurant to have afternoon tea in, for a birthday - The Balcon was an amazing choice!
We're first timers when it comes to afternoon tea and we both agree that this is an excellent place to start! The food was lovely, the tea was amazing, the champagne was delicious and the atmosphere made us feel very sophisticated!
The service was fantastic, they were so kind to us considering we had ran in the rain to get inside and probably looked a bit dishevelled.
We highly recommend to any newcomers who haven't experienced Afternoon Tea!
Lovely restaurant - wonderful food. Was there with my sister while visiting the city and would love to go back with my husband! Perfect dinner location. Room is beautiful. Food and wine choices excellent. Service was impeccable. Would recommend to anyone going to the City.
Notified on booking that this was a booking for my wife's birthday, my daughter also contacted the venue with the same . Disappointed that nobody acknowledged this.
Everything about the experience was first class. My partner and I had afternoon tea, with the food excellent and the service attentive and friendly. Well worth a visit!
Great choice of teas, food was good and atmosphere / service great.
Quite a hefty service charge which we hadn't expected.
Second time at the Balcon, good service and good food