Afternoon Tea at The Arizona Biltmore
Always love coming here for afternoon tea! Tea sommelier really knows his stuff and the sconces are the best !! Tea sandwiches are innovative and love the treats.
We celebrated our anniversary with High tea here. The service was impeccable , the food was phenomenal , and they willingly changed items to accommodate my food allergies. Overall, this was an exceptional experience!
I heard so many great things about the biltmore tea but I was very disappointed. I felt the service was awfully slow and the tea sandwiches and pastries were not anything special.
Wonderful tea selection and delicious little cakes and savory bites. Totally worth it!
The service and server is absolutely fantastic. That is really what made this an wonderful event.
As for the atmosphere, the lobby table we were given was nice but open to the public and lots of people walked through and children wanted to play in the fountain behind us. I was annoyed that the table that was reserved for us ( I called a month in advance) was given away to a couple that just walked in. I watched how the server took my reservation and took it off the table saying it made no difference. It would have to me but my guest was good with the change so I let it go. However, I strongly suggest that when a reservation is assigned it should be respected. That being said, the food was good and the stories from the server was delightful. He did make our stay enjoyable. Future customers be aware there's a 18% service charge added. Would I go back, yes. I would recommend it but get there early so you can decide if the table choice is right for you.
Wonderful. Our server Kevin was the best.
Kevin the tea sommelier was extremely knowledgeable and top-notch. We experienced the 9 Decades of Afternoon Tea, and it was fabulous! I have been to many teas, but this is the only one that offers more than one tea per course and suggests pairings. We also previously attended the Valentine's afternoon tea, and was also fantastic. The only downside is that I wish the tea was held in a different location than the Biltmore lobby. It is near the entrance, and hotel guests wander through the area, and are often noisy. The Arizona Biltmore has so much history and lovely spaces, it would be nice if the afternoon tea could be held in another room or area of the hotel. I would definitely enjoy the afternoon tea at the Biltmore again in the future.
I brought my grandson and he and I both loved it. My only complaint is I think I paid a gratuity included in the price and tipped besides. I guess I should have checked my bill more closely.
Food was a tremendous disappointment. Tea sandwiches and desserts were particularly disappointing. The scones were fine. I highly recommend tea at the Phoenician. It far surpasses the Biltmore.
I came there for my Birthday and they truly made me feel like a Queen.
Thank you :)
Sandwiches were stale and tasteless. Scones hard. Desserts small and unimpressive. All of this extremely expensive for quality. Staff was friendly and accommodating. Save your money.
Wonderful! Great afternoon, Kevin was very knowledgeable pleasant.
Great service and delicious menu.
Loved afternoon tea here with my daughter. They had great kid friendly options while still maintaining excellent quality. We will definitely be back
The food and ambiance were exceptional, but what made the experience the best afternoon tea I have ever had was Kevin. His passion for serving and making the afternoon tea an event is something that will always stand out to me. His assistant Brianna was a pleasure and made sure any of our needs were fully met.
Afternoon tea was a treat, the service was fantastic , Kevin is very knowledgeable in tea selection and is easy to talk to. The ladies helping Kevin out had great personalities and the service was on point. Every tea recommended was delicious . The tiny sandwiches and desserts were tasty but nothing was too much to brag about. The scones with clotted cream and lemon curd were FANTASTIC! This is a fun experience. A couple of things that I would change is; they pour the tea from your cup back into the pot before serving a new tea. This feels rushed and weird. Just let us finish the tea we are drinking. Also, instead of pushing recommendations, let the customers choose which teas we would like to try. Overall it was good though!
A very nice and unique experience. Food was adorable and yummy and although I’m actually not a tea person I really enjoyed all the choices and different flavors.
Service was nice but I have to say that was the only positive aspect. Tea was lukewarm. Sandwiches were so stale and tasteless they seemed to have been left over from the night before. Presentation overall was odd too. Guests are presented with two installments of tea service. One three tier presentation arrives with an assortment of sweets, scones and sandwiches. Once that is consumed, another three tier assortment arrives with different scones, sweets and savory sandwiches. Maybe just a personal preference but felt strange to offer sweet and savory and then sweet and savory again. Once I’ve had sandwiches do I really want to go back to more sweets?? And more sandwiches? For $60 price tag we were not asked if we wanted another scone or simple tiny piece of cake. Piano player in lobby played the same three songs the entire time we were there.
I've been to Afternoon Tea at the Biltmore before and loved it, no complaints at all. This time, while still very enjoyable, was a bit of a different experience. My main complaint is that our server took our tea away before we could finish it. When she came with our second pot of tea, she poured what we had left in our cups into the teapot so we could start on the next tea. We were very taken aback by this as we knew we had at least one cup each left in the pot. They were kind enough to bring us a third pot of tea because we couldn't decide between two options for our final pot - which was lovely of them - but when she brought out our third, I was literally in mid sip when she said "One last sip," and poured the remainder of my cup into the pot once again. Not sure if they were trying to rush us out but it felt like we weren't able to get our money's worth and really savor each tea.
One of the highlights of our stay at the Arizona Biltmore and would put it as a must do when in Phoenix!
Kevin was amazing, very kind and knowledgeable! The tea recommendations were perfect, the food was delish. The only complaint we had was the location, the tea area is connected to the front lobby, so it was quite loud the entire time.
The afternoon tea service at the Biltmore was excellent. The "tea room" servers were extremely knowledgeable and friendly and helped if there were any questions. The food and teas were all lovely and incredibly filling, to the point that we didn't even eat dinner that night! I've lived in England and had afternoon tea a few times, and the service and quality was on par with anything I'd seen there. My only complaint would be that the service is held in the hotel lobby which can get noisy, thus ruining the ambiance and experience a bit, but I'd still do it again. The price was totally worth the experience!
Three sisters celebrating Easter a little early with a tea party. Just perfect!
The hotel is beautiful, so it’s fun just to be there. The hotel called ahead to inquire about our food preferences, so everything was ready to when we arrived. That was a nice touch. We tried three teas and each one was explained to us. The food was great and each sandwich was artistically presented.
The staff was so friendly, the food was delicious and the quiet atmosphere was conducive to good conversation with my mother-in-law and sister-in-law.
Sandwiches seemed like they had been made days before and didn't seem on par with past visits. Staff was very friendly, but for the first seating of the day seemed slow to receive our food and wasn't overly crowded.
Experience a tea expert in Kevin. He assists in picking the finest brews, smelling and tasting!
Service knew exactly when to appear and fade. The bites are small which is helpful in trying different sandwiches and pastry. They have a 2 or 3 plate service. At the 2 plate service we still had to take a large "to go" bag home. The Devonshire cream is imported and the best I have had. The scones were heated, something other teas do not do in this area and small. The tea area is in the lobby and can get loud at times with golfers coming and going. We were invited by the staff to enjoy the grounds after our tea. There is a musty smell in the lobby, and a bird cage was near our table which attracted a large number of lobby walkers. Overall a wonderful experience and I would return if for nothing else the extraordinary service with enthusiasm.
We had tea to celebrate a birthday. Kevin, the sommelier, was outstanding and our server was delightful. The food was delicious and plentiful. The tea area itself was lovely and the furniture was comfortable. I had to take away a star for two reasons. The lobby noise was quite disruptive, and a member of the housekeeping staff made repeated trips through the tea room wearing latex gloves. At one point, he even rolled a mop bucket through the tea area to clean up a spill on the adjacent lobby floor. It just didn’t feel like a 5-star experience because of those things.
It was my husband’s birthday but was not acknowledged, also I asked for the champagne brunch but later realized they never gave us champagne and didn’t charge for it so I guess that is fine. Our server was wonderful and the food was great. The atmosphere was wonderful and they accommodated me being vegan. There was an issue with people coming in and they must not have had their reservation so they had to scramble to accommodate them which took a bit away from our service but things like that happen and is not the fault of the servers. Overall it was a nice experience!
Wonderful experience! My servers were so friendly and knowledgeable. A great list of tea and variety of food provided.
Except for the six loud ungrateful females at nearby table this is a fabulous afternoon tea...it's our third visit and I look forward to my annual trip 2020
Princess Tea Birthday
My mom and I had an awesome time! I would recommend it for any special time with your mom, daughter, granddaughter, or friend!
There was a bit of confusion with our lunch. We had to ask for our glass of champagne as the waitress didn’t realize we ordered the Royal high Tea. Otherwise the service was very good and the waitresses were very attentive
It was my birthday and we had afternoon tea service, had a wonderful time.
AMAZING! From the moment you arrive until the last sip of tea and bite of cake, the experience was just wonderful. I’d love to come back again to do this.
Fabulous experience having tea at the Biltmore! We look forward to returning.
It was a lovely setting, wonderful service, delicious food and tea. Our server was very knowledgeable about the different teas, and the story behind the first afternoon tea.
Terribly disappointing. Been to several teas in the PHX area and this was awful. Seated in the lobby, rather than a restaurant is AWFUL. Long lines of guests checkling in were so noisy and close to our table. Guests and bellmen walking within inches of our elbows with bags and luggage carts. The food was very mediocre and the price was outrageous. Took an out of town guest for a grand afternoon and left embarrased and disappointed.
Pinkies down for this one. This is afternoon tea, not high tea. Overall, fun experience in a historic place.