This was our visit after a while and seems things have changed. Using frozen veggies in what is the so called vegetable Biryani, tips in only cash, not refilling the water until you remind them. Mentioned on the phone that it was a special occasion to be told that we have a good menu and we can’t do anything beyond that but we can bring the beetroot halwa with a candle on a charged basis. Ok that’s fine...not a problem. But the server was least interested and just gave the bill and didn’t bring it. Anyways, conclusion of 4 people on the table. Last visit to a so called high end Indian restaurant with a very cold welcome. I hope they improve the service as it once used to be with friendly staff and much better food quality.
Great restaurant! Will definitely be back! The staff are phenomenal!
This place was recommended by an Indian co-worker. I'd never tried "upscale Indian", only smaller restaurants, typically buffet.
We had the Raan-E-Sikandari (roasted leg of lamb) which was very good; Aloo Bhalla Chaat (pretty good); Amritsari Fish Tikka (pretty good, very spicy).
Service was just adequate.
The ambiance tries hard to be upscale but doesn't quite pull it off.
Overall, we felt the experience was just ok, considering the price (dinner for two of us was $127 without tip, and only one beer as far as drinks went). It's nice to try Indian cuisine beyond the standard butter chicken and lentil dishes, but we felt this could have been much better.
Excellent Indian cuisine in a good environment. Great service.
We are repeat dinners. Loved the Smokey Baingan Bharta.
Loved the food especially baingan ka salan and the mutton vindaloo. Perfect biryani and great gulab jamun and rasamalai. Our service individual was very knowledgeable and was able to understand our taste very well. Overall a restaurant to visit again and again !
Excellent restaurant. Can't wait to go back and try other menu items.
Simply the best Indian food I the GTA. Fantastic selection with new menu and service is always exceptional. A must try.
We were a group of 9 celebrating a birthday - we had excellent service and the food was excellent! The management and staff were accommodating and we even brought our own birthday cake.
Would definitely recommend Adrakh to friends.
Excellent food and service. We had our company Christmas lunch at Adrak and everybody enjoyed food here.
The waiter who attended us was horrible. He had absolutely no sense of customer service and had an issue for everything. Any question you ask, he would say policy and I can't help after which he would immediately walk away before we could ask anything else. My guest had a preference for type of water which they don't carry so decided to carry her own bottle but the waiter guy put up an argument stating house policy which will not allow her to drink her own water(it was just a Dasani bottle). There were other problems too and its just ridiculous. I have had many business meetings and large dinners there but I don't think I will go back again.
Fantastic restaurant, great staff and exquisite food.
They insisted I pay the tip in cash. I was not allowed to add it on a credit card to my bill. Never heard of this before.
Charged me $1.50 for a glass of warm water with my meal. I was eating there with my business partners. What kind of charge is this?
No I would not recommend it to anyone.
Can't say enough great things about this place.
- Staff were amazing
- food was unbeatable
- environment was superb
Good ambiance and food. Lots of vegetarian options. Wait time to get food after ordering can be improved.
Beautiful decor and delicious, imaginative dishes combined with great service.
Spent ssturday night with friends at Adrak. It was our fourth visit to the restaurant and we were once again pleased with the staff and yummy food. Service was excellent with many staff attending to our party of 6. Our friends who had not been before were thrilled with the selection.
Best Indian I've tried and I've tried several. Will definitely be back.
Excellent food including savoury tandoori lamb chops and extremely flavourful mulligatawny soup. Great butter chicken and garlic naan. Highly recommended. Lots of parking. Close to Highway 404 just off Highway 7.
We ordered appetizers, cocktails and a main course. We only got the appetizers and one of our cocktails. The waiter had to come back three times to ask us what we ordered even though he had written it down initially when we first ordered. He had to be reminded about our food many times. After waiting an hour after we finished our appetizers, our food still had not arrived. We decided to just pay for what we had and leave. It was Diwali that night which was completely ruined thanks to all the micro management of the restaurant. There was one manager who basically billed all the waiters to do what he thought was important. After a large party came into the restatement, everyone else was completely forgotten. There were 3 other tables who were complaining as well.
The Paneer Platter I ordered was not having the types of Paneer listed on the menu, it has most of the stuff not listed in the items, The food taste was also not as good as we had it first time.
I ordered Bangan bharta which was suppose to have a smokey flavor which was not at all a smokey flavor.
We tried Adrak for the first time a few days ago (early October 2017). Service was terrific, ambiance was nice and food was delicious. It was a bit pricey overall (we did have alcoholic drinks with our meal), but worth it. I was surprised by the automatic 12.5% service charge they tacked onto the bill, which I discovered when I couldn't leave a tip when paying with my credit card. As the service charge is less than I would have left for a tip, I guess it was a pleasant surprise. We will definitely go back when we're visiting Toronto again.
Terry is terrific! Great service, excellent cocktails. Food is always spectacular. Our favourite restaurant.
Expensive restaurant with loosely organised management and congested seating arrangement / ambiance.
The food arrived almost an hour after we placed the order.
Other than that everything was top-notch- flavourful food, excellent presentation.
serving staff was very efficient, they handled the delay from kitchen very well.
Requested them to make all the Vegeterian dishes with less Paneer and came with good amount of paneer cubes. It was very mild test. The service and Ambiance was good. The food was pricey too.
Very good food, excellent service, they very attentive to my grandson's . It was his first time eating Indian dishes.
Very friendly, and helpful staff.
I'm think the food was excellent and I would return if I live in the area.
I'm a tourist.
As usual great experience, love the food from the master chef Harmeet, service and manager took care of our table really well.
Ambience is nice but not worth spending this much money for quality of food they serve. Food wasn't even average. Drinks were nice though. Too pricy
Fantastic food, ambiance and excellent experience overall
Good food and good service, except the automatic service charge added to the bill was strange for only two people.
Nice place to sit back and enjoy your dinner we had reservations for 745pm and we got seated around 8 but the staff was really apologetic about it and gave us complimentary snacks while we waited. Food was excellent worth the price. The wine was a little expensive but the quality of the food made up for it overall an excellent experience except for the wait time.
Good, tasty Indian food with lots of variety. The price might be a tad on the higher side for the portions you get, but the food is a bit more refined than many Indian restos. The service needs to improve however. The wait staff needs to be more attentive towards it patrons and make sure they are not wanting for anything.
Service was spot on, very attentive and always avaialble. The food was rather good as well, specially the meat dishes from the tandoor and the black lentil dal. The okra and eggplant dishes didnt hit the mark for me, but that isnt to say they were not well made...just not to my pallet.
Definately a second visit is in order
This was our second visit to Adrak . Our first visit was a very good experience but this time we had a bad experience. Food was very good as before but we had to wait for our table for 45 minutes. We had a reservation still we had to wait for that long. That is the only bad review otherwise everything was great.
The event was an anniversary for myself and my husband. Food was very good, as was the service. Very nice decor, comfortable environment, relatively busy but not frantic. Waiter took the time to explain the menu to us as we are not experts on Indian cuisine, and getting vegetarian menu items can be a challenge.
Only issue we had on the night was with how the restaurant charges. They added a service charge of 12.5% on all items which left us wondering what to do in terms of a gratuity. We left, paid the service charge and a tip, and responded by posting a negative review.
The manager responded right away and explained the situation. The service charge is actually added to the bill as they have a no-tipping policy. He offered to give us a $20 credit next time to compensate for the confusion. Now that we understand their charging policy, we are very supportive of this approach. We will return as we were very happy with the food quality and service.
Great service and flavourful food
The food was great and the cocktails were balanced. Expensive place though. I'd say the value for money is medium.
Food is tasty and well presented, will come back to try different dish.
Very poor service. Waited for 20mins for the person to come and take order. I saw others waiting more 40mins for the food.
I did not like the part of waiting for an hour to get my food served.