Acapulco - Marina Pacific

Acapulco - Marina Pacific reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jeff

   Chicago8 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a 7:45 reservation, arrived at 7:20 and were told we would be seated next. And that it would be 5 or 10 minutes. A half hour later asked again and hostess told me again 5 or 10 minutes.  I said that we had a one year-old and that anything they could do to expedite things would be really appreciated. She said she would ask a manager and then walked over to the bar to place a to go order and didn’t do anything. I had to flag down a different hostess, who also didn’t seem to know or care about what was going on, in order to get seated at our table. Once we got seated, we got chips and salsa right away and then no one came to our table. Other tables around us were just getting their drinks from the bar. We left without anyone giving us menus or asking for our order. Definitely a disappointing cinco de mayo experience.
   

   Acapulco - Marina PacificResponded 2 days ago

   Hi Jeff, We're truly sorry for your experience at Acapulco - Marina Pacific. We understand the importance of timely service and your patience is appreciated. We apologize for the inconvenience caused by the delay and the lack of service. We take your feedback seriously and will address these issues to improve our service. We hope for another chance to serve you better. Best, The Management Team
   

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2. C

   Carrie

   Los Angeles1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great! Food perfect! Made our daughter’s birthday special!
   

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3. B

   Ben VIP

   Dallas26 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love going for happy hour. The food is great. Isabel, our server, was amazing.
   

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4. R

   Rogelio

   Los Angeles3 reviews

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food was pretty good and had an awesome sunset view
   

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5. J

   James

   Orange County7 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great experience but, for whatever reason, this time the pozole was missing both the pollo and the maíz molido, so only the caldo (or sopa) was available. And similar for the Menudo, no maize but the tripe was plentiful
   

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6. S

   Sheyenne

   Los Angeles1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time at this Easter Brunch. I've been to other Sunday Brunches... I think the trick is to get there pretty much within the 1st hour of opening... like rt when they open or no later than 1 hour. It opened today at 8am I put reservation at 9:30. It was pretty packed and we had to wait almost 15 to 20 min b for getting seated. But I got my booth in the dining room w view of outside marina not too far from the food tables lol. We did have to wait bout 15 min for a server. They kept walking past us weird and I finally flagged one down to say hey we've been sitting here and no one has come up to offer us juice, water, coffee? So finally a nice lady got a server and we had the BEST SERVER EVER... her name is ROSA! Any time I go here, I'm gonna ask if ROSA is here working. She got right on it and brought everything water, juice, 2 kinds, orange and pineapple, and strong coffee w creams and sugars... Then without me even asking... I ask thinking of getting some awesome looking pancakes... that I saw when I went past a table that were like cinnamon pancakes with strawberries, blueberries and whipped butter and whipped cream on top with HOT MAPLE SYRUP... and I didn't even get a chance to get up to go get my 2nd plate when ROSA stopped at our table with a fresh plate of those pancakes! She read my MIND I SWEAR!! I was flabbergasted! Thank u ROSA...cuz the line for them and waffles was long and just like that fresh , hot, pancakes w hot syrup came rt r table! The green chili verde and red chili colorado was the best ever! So moist, tasty and juicy! The machaca stir fry w eggs, red and green peppers and chunks of fried onions was on point! The rice pudding was perfect w thick whipped cream on top! The coffee was superb! It was NOT watered down or cold It was HOT and a nice strong Columbian flavored coffee... very good... I was impressed. I will be back.... U can't beat this place! It rocks!
   

   Acapulco - Marina PacificResponded on April 24, 2025

   Thanks for the feedback, Sheyenne! We're thrilled you enjoyed your Easter Brunch at Acapulco - Marina Pacific. We apologize for the wait you experienced, but pleased that our team's efforts to ensure a prompt service are appreciated. We're glad you enjoyed the pancakes and your server's service. We're always looking to improve and your feedback will help us do just that. We look forward to welcoming you back soon.
   

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7. R

   Reygil VIP

   Phoenix4 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place by the water. Service and food great. No complaints
   

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8. B

   Ben VIP

   Dallas26 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy sitting outside by the water. The food is amazing, and the servers are friendly.
   

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9. R

   Romana

   Los Angeles7 reviews

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My fajitas dish was way smaller than usual and the steak was pretty dry. Server was nice and view was always pretty!
   

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10. A

    Andrea

    Orange County5 reviews

    2.0

    Dined on March 16, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Got the special which was below par. Had to wait quite a while for any service even though there were mostly empty tables at first. Acoustics made it noisy so difficult to have a conversation. Would not go again.
    

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