A16 - San Francisco

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1. OT

   OpenTable Diner

   Chicago

   1 review

   vip
   3.0

   1 review

   Dined 3 days ago

   overall3food5service2ambience4

   I have loved A16 for a long time. The food and wine are still exceptional, but the service has gotten noticeably worse since COVID. Last night, three different people asked us if we wanted still or sparkling water. We said sparkling, but it still took 20 minutes to get this. We asked our server for bread to go with our face bean app and she forgot. We had finished our wine before our main course arrived and when we got our food, no one bothered to ask us if we wanted more wine, even thought we had been talking to the winemaker sho was visiting for a special event. When we finally asked for the check, it took 20 minutes to come. Our server said she’d bring us boxes for our food, but forgot. I wish I could say this was a one time occurrence, but every time we’ve been to a16 in the last year, we have similar stories.

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2. RS

   RogerS

   San Francisco

   5 reviews

   vip
   3.0

   5 reviews

   Dined 4 days ago

   overall3food4service1ambience2

   We waited 30 minutes for our table, decided to stay at the bar, and within 2 minutes saw another couple who had just arrived be led to a table. The hostess should have told us that we needed to wait only 2 minutes for our table. Then we waited 40 minutes for our pizza. The excuse was a large party that ordered 15 pizzas. Ok, so how about a glass of wine for our inconvenience? Nothing but a curt “sorry” from the bartender. We have been loyal patrons since A16 opened but not any more.

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3. OT

   OpenTable Diner

   Exclusive

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Fantastic wine list, as always. Food was fresh and precise. Victor, the Assistant GM, was very knowledgeable about their wine list and made excellent suggestions. I even forgot my credit card and he is mailing it back to me. Above and beyond.

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4. OT

   OpenTable Diner

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Dario is the best waiter. He made our evening. The food, the service and the wine were all amazing.

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food4service4ambience5

   Good food and ambience

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6. KF

   KendalF

   London

   5 reviews

   vip
   5.0

   5 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Great! We loved our waiter and the dining spot in garden area inside

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7. OT

   OpenTable Diner

   San Francisco

   6 reviews

   vip
   4.0

   6 reviews

   Dined on January 25, 2023

   overall4food5service3ambience4

   Food was great! However service was not. When the waiter did choose to check in/help us, he was great. Was more attentive to other tables (one which had a birthday and I was too but obviously not special enough to get the candle on my dessert like they had). Rather than being asked if any of us would like another beverage, they either took the glass away, or I had to ask for another myself. Checking in and being seated were great. Food was great.

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8. CP

   CPOCPO

   London

   1 review

   vip
   3.0

   1 review

   Dined on January 25, 2023

   overall3food5service2ambience4

   The food was yummy and the outdoor table was quite nice as outdoor tables go, but the service, host etc were all very frosty. It felt like they were annoyed by us even though we objectively not being annoying. I was surprised because I know Shelly L is so warm and I think of her restaurants being that way too, but I haven't been to A16 since well pre-pandemic so am not sure if this is the norm or if we just had a bad night.

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9. MR

   MrsRobinsonSF

   San Francisco

   43 reviews

   vip
   5.0

   43 reviews

   Dined on January 25, 2023

   overall5food5service5ambience5

   Amazing staff and food and wine consistently some of the best in the city!

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10. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 24, 2023

    overall1food1service1ambience1

    On vacation with my significant other so wanted the experience to be very nice for her. First the hostess was very rude and sarcastic. The food was very disgusting and not cooked right even after I said it very professional that I wasn’t satisfied with the food they kept bringing colder/hard food. I complain to the manager and he didn’t even apologize or even cared. I do not recommend this Italian restaurant!

    Report
11. OT

    OpenTable Diner

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on January 22, 2023

    overall4food5service4ambience3

    Fantastic food and friendly service.

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12. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Warm hospitality Thank you

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13. MV

    MillValleyFoodie

    San Francisco

    16 reviews

    vip
    3.0

    16 reviews

    Dined on January 21, 2023

    overall3food3service4ambience4

    I’ve been going to A16 for many years and it has always been excellent but it does feel like the last few times we went the food quality has gone down. We got two different pizzas (mushroom - and - squash blossom) and they both were flavorless. Those have been on the menu for a long time so I know the difference. Food came all at once and too fast - which makes a casual night of many courses and glasses of wine not possible . I guess trying to turn the tables? I still love the ambience and service. Great Italian wine list. I hope they get it together in the kitchen again.

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14. M

    Mary

    San Francisco

    12 reviews

    vip
    3.0

    12 reviews

    Dined on January 20, 2023

    overall3food3service3ambience3

    Lamb sausage pasta was fantastic Mushroom pizza was undercooked and slightly oily Beet and fennel salad was very interesting; light and lovely Roasted Brussel sprouts were not flavorful; also oily Wine list is wonderful! Appreciated the staff’s suggestions and willingness to pour a few tastes. Had terrific wine. Overall, experience was not remarkable but I would return because I think the lunch crew (2:30 lunch) were off their game. Service was average although both servers were very nice!

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15. SF

    SFFoodie

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5

    My favorite Italian in SF. Love it!

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16. E

    Emma

    Washington DC

    4 reviews

    vip
    1.0

    4 reviews

    Dined on January 17, 2023

    overall1food1service1ambience3

    So disappointing. Our last visit was pre-pandemic - and sadly the restaurant has gone downhill. The menu is super limited - only a handful of pastas, which are priced outrageously high but worse than the food was the service. Our waiter was pushy to the point of rudeness and we felt uncomfortable being there. It was such a let down, especially because we chose it as the destination to celebrate a special occasion.

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17. OT

    OpenTable Diner

    San Francisco

    8 reviews

    vip
    5.0

    8 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    Great experience as always. Delicious food - enjoyed a variety of unique pizzas split among family members paired with Italian wine.

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18. ZR

    ZoeR

    San Francisco

    1 review

    1.0

    1 review

    Dined on January 15, 2023

    overall1food3service1ambience3

    The food looked great, however we decided against eating at this establishment after our incredibly rude encounter with the hostess. I arrived about 10 minutes early for the reservation, and it was clearly busy inside. The hostess did not greet us, she looked incredibly annoyed and unhappy. When I approached her and asked if it was possible to be seated early (there was a few open tables outdoors) the hostess rudely said “Yeah, no. Maybe have a glass of wine.” So I said “thank you,” and walked two minutes down the street to Roman Antica, where they had delightful service, extremely warm and welcoming staff, and absolutely delicious food! I work front of house and I have for a long time. This hostess was clearly overwhelmed and underprepared for her role. Also clearly miserable. It doesn’t matter how good your food is if you can’t keep people around to try it.

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19. B

    Brookstrout

    San Francisco

    16 reviews

    vip
    5.0

    16 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Favorite neighborhood gem!

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20. RR

    RRedfield

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Had a very enjoyable meal this afternoon at A16 in the SF marina. We shared a beet salad and a fungi pizza with a burrata topping. We also shared a bottle of Etna Bianco. The service was accommodating and excellent!

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21. AT

    AmyT

    San Francisco

    21 reviews

    vip
    2.0

    21 reviews

    Dined on January 11, 2023

    overall2food2service2ambience2

    We were greeted by a harried host and high indoors noise level, so decided to sit outside. The food was barely average, from a tasteless mash a fava beans and perfunctory salads to flavorless squid ink pasta and the wrong pizza; the main dishes arrived 45 mins after we finished our starters, after other diners had received theirs, eaten and left. On a positive note, they didn't charge us for the wrong pizza, our server was apologetic although didn't check in with us during our ravenous 45 min wait, so we ate, were too cold and tired to have dessert, and left. Perhaps they were having an off night, but this was a birthday celebration, we don't dine out these days often, and it was a disappointing experience, with not great food to make up for it. Don't think we'll return.

    Report
22. DS

    DavidS

    1 review

    2.0

    1 review

    Dined on January 10, 2023

    overall2food5service3ambience4

    Everything was great until the bill came and I see that A16 adds a 20% Service Fee to every check ... not for a large party, which I get ... but 3 people ... then they tax the service fee ... so it becomes 22%. Ridiculous, presumptive, and not courteous to diners. There's. even a line for "additional tip" then on the receipt. Really? PLEASE pay your people well ... give them healthcare and all ... but traditional tipping is still the norm ... not this kind of mandatory entitlement. I tip well. But I also like to be given the option of rewarding excellent service. Seems a little to assumptive for a restaurant that is very good but not so good as to expect this of their patrons.

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23. UA

    UopAlum1997

    Central Coast

    14 reviews

    vip
    5.0

    14 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Great food, amazing atmosphere and attentive service!

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24. D

    Debora

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Great food and service. It is a must go place if you ate on the area.

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25. SF

    SFFoodie

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Always a great meal at A16!

    Report
26. GM

    GMSM

    Sacramento

    4 reviews

    4.0

    4 reviews

    Dined on January 7, 2023

    overall4food3service4ambience5

    The ragu sauce was excellent, and the arugula salad superb. I gave the 3 stars for food because the pasta in both dishes was too "al dente" and we were never offered bread at our table, which was a bit insulting. The wine pourings were about half of what is usually served in comparable restaurants.

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27. JO

    JustinO

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 6, 2023

    overall5food4service5ambience5

    We had 5 courses. Start to finish we had an excellent experience. All of the food, wine and the service was excellent.

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28. MH

    MonicaH

    Atlanta

    1 review

    vip
    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    Our waiter Dario was very attentive. Food was outstanding’

    Report
29. A

    Amar

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on January 5, 2023

    overall4food3service4ambience5

    The ambiance was great, and very cozy with a comfortable noise level. We attended on a Wednesday night for dinner. The service was quick and the staff was kind and helpful. The food was good, nothing too special, and a little pricey for what we received, but the ambiance and service made up for it in the long run.

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30. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Food was great! Service was excellent! This was our first time at the restaurant. Our reservations were at 9:30 pm , NYE. Because they couldn’t seat us right away, they sat us at a high top and gave us complimentary appetizers. When we finally did sit in the. Main dining room, we were blown away by the energy and ambiance. The pizza was perfectly cooked. I highly recommend A 16. We will return.

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31. M

    Micheler

    Sacramento

    12 reviews

    5.0

    12 reviews

    Dined on January 1, 2023

    overall5food5service5ambience3

    Food was excellent, as always. It was very busy (New Year’s Eve), but the service was great. Our server was especially friendly and helpful.

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32. B

    Brandon

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Great food and great service, love this spot! The heater outside kept us nice and warm too.

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33. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 29, 2022

    overall4food3service5ambience5

    Great overall!

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34. l

    luvtoeat

    St. Louis

    7 reviews

    vip
    1.0

    7 reviews

    Dined on December 25, 2022

    overall1food2service1ambience3

    This is quite possibly the worst dining experience I’ve ever had. The service was horrible, food was okay but most courses were served without plates and utensils. The waiter was terribly unprofessional. With the exception is a gracious hostess, this Xmas dinner prix fix experience was awful.

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35. M

    Marie

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service1ambience2

    This was one of the worst meals I've had in San Francisco. The restaurant shouldn't have been open on Christmas Eve if it wasn't prepared for the evening. It was clear the staff didn't want to be there, and the tasting menu it had marketed was so bad we cancelled our order of it halfway through. On top of that, we weren't greeted at our table for a full 15 minutes when we sat down. Sad to say but it was just plain a mess.

    Report
36. L

    Loui

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service1ambience1

    Under seasoned, overcooked, over seasoned, underdone describe the characteristics of our multi course meal. Service was frenetic. Will not return.

    Report
37. TR

    TravisR

    San Francisco

    18 reviews

    5.0

    18 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    Always a joy!

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38. DA

    DinerA

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined on December 24, 2022

    overall3food3service4ambience3

    The parklet was advertised as heated, but the heaters were on the sidewalk outside the seating, so there was really no heat. The special holiday menu was overall good, but not as memorable as in the before times. The service was very good and attentive.

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39. KM

    KathleenM

    San Francisco

    28 reviews

    vip
    2.0

    28 reviews

    Dined on December 23, 2022

    overall2food2service3ambience3

    Not good service and food was mediocre at best.

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40. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    2.0

    1 review

    Dined on December 22, 2022

    overall2food1service3ambience4

    Sadly this visit to a16 was disappointing. Food was incredibly avg. ambiance is always fun.

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