8UP igLOUISVILLE

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1. TA

   TAMMYS

   Louisville

   1 review

   5.0

   1 review

   Dined on February 26, 2022

   overall5food5service5ambience5

   Our experience at 8UP igLOUISVILLE was amazing. The service was great and the food and prices were outstanding. Just a great venue. Highly recommended!

   Report
2. AS

   AmandaS

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on February 24, 2022

   overall5food5service5ambience5

   Our server Michael was fabulous! The whole night was perfect!

   Report
3. g

   girlsnight

   1 review

   5.0

   1 review

   Dined on February 20, 2022

   overall5food5service5ambience3

   Love the igloo experience! I have done this several times, but I will say it needs some outdoor music!! :)

   Report
4. OT

   OpenTable Diner

   Louisville

   2 reviews

   3.0

   2 reviews

   Dined on February 20, 2022

   overall3food2service4ambience5

   Reserved an igloo on a Saturday night in February. The lights and atmosphere are fun, but it was quite chilly even in coats that evening. The drinks were great, our server was great, but the food was sub-par and very expensive. This would probably be a hit if you were buying your own drinks and not spending for a meal for two. Our group ranged in age from 39-69. We may just be aging out of “experience dining,” lol! I have eaten at 8up once before, pre-COVID, and it was much better in terms of food and value. However, we dined inside and I believe the menu was more expansive and not so high.

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5. S

   Stephanie

   Louisville

   1 review

   1.0

   1 review

   Dined on February 19, 2022

   overall1food1service1ambience2

   While the igloo was a neat idea, the service was really poor. Our drinks came with sticky fingerprints around the rim of the glasses, our server treated us like an inconvenience and came by every 20 minutes or so to drop off drinks/food, then tried to rush us out 45 minutes before our time slot was up. Not a great value, and could have gotten better food, drinks and service just about anywhere else. Would not recommend- such a disappointing way to spend $500 with our friends.

   Report
6. HK

   HayleyK

   1 review

   3.0

   1 review

   Dined on February 19, 2022

   overall3food2service2ambience3

   Atmosphere was different and fun. Food was just average, limited on options, and was pricey. Drinks were good and averagely priced.

   Report
7. MB

   MatthewB

   1 review

   5.0

   1 review

   Dined on February 15, 2022

   overall5food5service5ambience5

   The absolute best dining experience I've had. 100% suggest it as a nice dinner date

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8. JP

   JustinP

   1 review

   4.0

   1 review

   Dined on February 13, 2022

   overall4food2service5ambience4

   We really enjoyed ourselves. Our Server, Kylie I think was her name, went above and beyond. She was so polite and kind. She even offered to take good photos of us. I nearly had a perfect experience if it wasn’t for the Lamb Ribs, way too fatty and not enough flavor.

   Report
9. FI

   FoodIsLife

   Philadelphia

   1 review

   3.0

   1 review

   Dined on February 13, 2022

   overall3food3service5ambience3

   The igloo we were sat in had low ottomans instead of chairs and a low coffee table. The food and drinks were ok, nothing special. I don't think we'll be back.

   Report
10. JA

    JACKA

    Louisville

    12 reviews

    vip
    4.0

    12 reviews

    Dined on February 12, 2022

    overall4food4service5ambience3

    great service and good food. a little pricey and cold in the igloos. bring a blanket.

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5

    Went for my husband’s birthday and had a great time. Food was amazing and service was top notch.

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12. NB

    NicoleB

    1 review

    2.0

    1 review

    Dined on February 8, 2022

    overall2food1service5ambience5

    Over priced food and drinks. No one wants to $18 for chicken tenders on a sandwich or $35 for 3 shrimp.

    Report
13. OT

    OpenTable Diner

    Minneapolis

    3 reviews

    4.0

    3 reviews

    Dined on January 29, 2022

    overall4food2service3ambience5

    The igloo was decorated lovely. The food was mediocre at best. The beet salad had ginormous beets, very little arugula. Everything was way over spiced. I love hot and spicy things but the chef got a little heavy handed with the paprika on the shrimp and grits. I would go for drinks but not for a meal. The overall igloo experience and atmosphere was neat.

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14. OT

    OpenTable Diner

    Indiana

    25 reviews

    vip
    4.0

    25 reviews

    Dined on January 21, 2022

    overall4food3service4ambience4

    Pizza was delicious! Igloos were fun! Wish the menu was a bit more expansive. Views are awesome!

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15. MC

    MelissaC

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on January 16, 2022

    overall5food5service5ambience5

    My friends and family and I had the most magical experience at Iglou! It was snowing, the food was delicious, and it was so nice to have our own spot to be loud and ridiculous in. Highly recommend.

    Report
16. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on January 16, 2022

    overall3food3service4ambience4

    Love the space. I always find that service is slow. For the first hour or so we were one of only a few tables there and it still took about 15 minutes after we ordered to get get our drink order. It’s been that way since 8Up opened a few years ago.

    Report
17. CE

    ClaireE

    1 review

    4.0

    1 review

    Dined on January 15, 2022

    overall4food5service5ambience4

    Really cool experience. Good service. Great food. A little pricey but worth it for the overall experience

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18. OT

    OpenTable Diner

    Louisville

    1 review

    vip
    3.0

    1 review

    Dined on January 2, 2022

    overall3food3service4ambience4

    Food was cold. Understaffed. Server tried her best. Need another heater in the igloo.

    Report
19. b

    bear

    Louisville

    1 review

    1.0

    1 review

    Dined on January 2, 2022

    overall1food1service1ambience1

    Although reservations were made well in advance and a confirmation email was received the day before- NO ONE BOTHERED TO LET US KNOW THE RESTAURANT WAS CLOSED- we had friends that had made hotel reservations and thankfully inquired at the checkin desk regarding the anticipated evening. They were informed that the restaurant was closed and fortunately received a full reimbursement of their room charge and drove back home. We found out that at least four other parties were so rudely aware of the closure as well.

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20. OT

    OpenTable Diner

    Jacksonville

    6 reviews

    vip
    1.0

    6 reviews

    Dined on January 2, 2022

    overall1food1service1ambience1

    Took our reservation for the New Year however upon our arrival we saw a sign on the hotel lobby door saying they were closed. No notice, no reservation cancellation, absolutely zero communication from this place OR open table. Managed to find a place that could take us for the holiday however couldn’t book that reservation because I had an active one with this place…that I couldn’t cancel because open table would only let the restaurant cancel…the restaurant that was closed. Not exactly sure who dropped the ball or if it was both parties but they dang sure almost ruined New Year’s Day. Disappointed to say the least. Being closed is fine, but let the people know who have booked and confirmed reservations with you within 24 hours of their reservation time.

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21. HP

    HopeP

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on January 2, 2022

    overall1food1service1ambience1

    I made a reservation for Saturday January 1, 2022 through OpenTable and also confirmed the reservation the day before. We took and paid for an Uber to get to the restaurant from our hotel. When arriving we were told that the restaurant was closed. We were very disappointed that no one called to let us know this prior so we wouldn’t have paid for an Uber and could have arranged different reservations at another restaurant. The restaurant is attached to a hotel and the front desk worker was extremely nice and apologetic even though this wasn’t her fault. She also arranged for the hotel van to take us back to our hotel so we weren’t out anymore money. I was very thankful for her help.

    Report
22. AA

    AprilA

    1 review

    1.0

    1 review

    Dined on January 1, 2022

    overall1food1service1ambience1

    I had a reservation on the evening of January 1st at 5:30 pm. I made these reservations some time ago and have attached my confirmation below. We paid a $300 reservation fee, arranged a baby sitter, and planned to stay a night in the Hilton only to show up and be told that the restaurant was closed and no one was available to talk to. I hope you understand my frustration of going to all of these efforts and a long drive to only be turned away. You can reach me at 812-557-9010 to discuss. Although your hours of operation state you have been open I have called and sent Facebook messages with no response. I would appreciate a resolution to the service issue timely. I have been calling, emailing, and sending Facebook messages for the last three days with no response.

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23. OT

    OpenTable Diner

    Louisville

    2 reviews

    2.0

    2 reviews

    Dined on January 1, 2022

    overall2food2service5ambience2

    So the server was great but everything else was terrible. Food was bad. They were out of everything…drinks, desserts. Wine was served in plastic. No table to eat on in the igloo. Just a little table that was knee level. For $500 an igloo it was a total rip off.

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24. BS

    BrianS

    1 review

    4.0

    1 review

    Dined on December 31, 2021

    overall4food3service5ambience5

    My daughters had a good time !!! They got to take good pictures

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25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 27, 2021

    overall5food5service5ambience5

    I can definitely say that it was worth the 💰 money!

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26. KW

    KelseyW

    1 review

    5.0

    1 review

    Dined on December 26, 2021

    overall5food5service5ambience5

    Took my sister to the igloo dinner in rooftop and it was an amazing experience. The ambiance, food, drinks and service was phenomenal. I highly recommend!

    Report
27. JL

    JeffL

    Greensboro

    1 review

    5.0

    1 review

    Dined on December 24, 2021

    overall5food5service5ambience5

    All around great time, view was nice and service great too

    Report
28. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on December 20, 2021

    overall5food5service5ambience5

    The 8up igloo was a fantastic experience for my wife’s birthday! They were private, beautiful ambiance, and the food was amazing! Service was great even though they were working on a limited staff. Did I mention the food was amazing? One of the best pizzas I’ve had in Lousville. You should go!

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29. M

    Michelles

    Orlando

    2 reviews

    4.0

    2 reviews

    Dined on December 20, 2021

    overall4food4service5ambience5

    Ate in one of the igloos....food, albeit overpriced, was good. Service was exceptional and the whole experience was great.

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30. AM

    AMHG

    Indiana

    1 review

    3.0

    1 review

    Dined on December 19, 2021

    overall3food3service5ambience3

    We reserved an igloo for a Sunday at 5 p.m. The igloo was freezing and never warmed up when we left 2 hours later. Iwas there 2 years ago at a later time of the night and it wasn't cold so I recommend going later in the night to allow the igloo to warm up. They clearly just turned on the heater right before we got there at 5 so there was no time to warm up the igloo before we got there. The food was barely warm, but tasted fine. The menu online is not the menu given to us so we were disappointed that an appetizer and entree we thought was an option was no longer on the menu. They were also out of the dessert we wanted. Our server was great. The drinks were good. Our igloo theme was the Bourbon Igloo. Each igloo has a different theme.

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31. m

    miken

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on December 19, 2021

    overall5food4service5ambience5

    Great wait staff and igloos are awesome

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32. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 18, 2021

    overall4food3service4ambience3

    One of things where we checked the box for sitting in an igloo. Some folks were still cold even though dressed for warmth. Food was just ok. I had the lamb which was waaay over seasoned. Not really worth the money I spent to be honest.

    Report
33. l

    louisvillefoodlife

    1 review

    5.0

    1 review

    Dined on December 16, 2021

    overall5food5service5ambience5

    The igLous are awesome, such a fun dining experience! The servers were great and so was the food!

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34. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on December 12, 2021

    overall5food4service4ambience5

    Our poor waitr

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35. k

    kellim

    Louisville

    2 reviews

    1.0

    2 reviews

    Dined on December 12, 2021

    overall1food4service1ambience4

    Terrible service. Extremely slow! Plus the nastiest bathrooms I’ve ever seen and I’ve been to 3 day music festivals. Do not waste your money.

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36. KC

    KarenC

    Louisville

    1 review

    4.0

    1 review

    Dined on December 11, 2021

    overall4food4service5ambience4

    We had a good experience, but it was a bit expensive for what it was. The food was amazing, but the menu is very limited. Service was great and she was very nice an attentive. The atmosphere was also very nice. Over all it was fabulous, just expensive.

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37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 11, 2021

    overall5food5service5ambience5

    We had a fantastic time! Celebrated a 22nd birthday and the igloo was perfect for a safe get together

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38. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on December 8, 2021

    overall5food5service5ambience5

    Loved our experience here! The ambiance was great and drinks we were also amazing. The heaters were a little small in the igloos so it was a little chilly but still had an amazing time celebrating my Birthday!

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39. OT

    OpenTable Diner

    Louisville

    1 review

    3.0

    1 review

    Dined on December 7, 2021

    overall3food4service4ambience3

    Went for the igloo experience, but on a weekday they were under staffed and waited almost an hour for first cocktail. They did their best and overall good experience. Not sure would go again on a weekday.

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40. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 6, 2021

    overall1food3service1ambience2

    Horrible experience for the price! We had reservations at 7:30pm but they didn't seat us until closer to 8pm & we were still expected to hit our $400 mark. The server seemed inexperienced and not friendly at all. She barely came to our igloo and when she did she seemed bothered by the fact she was there waiting on us. We were severed food but no plates, napkins or silverware. The server then dropped 6 plates which 4 broke on my 10 year old. She knocked over waters but never replaced the waters until we asked later that night. Also, the setup was horrible if you are there to eat since we were placed in an igloo that didn't have a tall table. Our table was a coffee table, which is not practical when trying to eat. This was our Anniversary and obviously it felt ruined. Never again.

    Report