8UP igLOUISVILLE

3.4
46 Reviews
$50 and over
Contemporary American
The original igLOU experience is now available to book! Reservations begin on Friday, October 15th, 2021 through March 2022 on the Rooftop of 8UP.

Enjoy choosing from eight private and fully enclosed igloos, all with a unique theme. Each igloo has a small heater for your comfort, but WE SUGGEST YOU BUNDLE UP if it's cold! Igloos seat up to 8 people.

Reservations are available daily following the below times & net food & beverage minimums. Reservations starting at 7:30pm are 21 & over.

Exclusive of tax & gratuity.

Sunday - Thursday
5:00pm - 7:00pm - $250
5:30pm - 7:30pm - $250
6:00pm - 8:30pm - $250

7:30pm - 10:00pm - $400
8:00pm - 10:30pm - $400


Friday - Saturday
5:00pm - 7:00pm - $300
5:30pm - 7:30pm - $300
6:00pm - 8:30pm - $300

7:30pm - 10:00pm - $500
8:00pm - 10:30pm - $500
9:00pm - 11:30pm - $500


Cancellations done 24hrs in advance receive full refunds. No shows and late cancellations are subject to a $50 per person charge..

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 46 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.4
food
3.5
service
4.1
ambience
3.3
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OT
OpenTable Diner
1 review
Dined 3 days ago
Overall1food3service1ambience2

Horrible experience for the price! We had reservations at 7:30pm but they didn't seat us until closer to 8pm & we were still expected to hit our $400 mark. The server seemed inexperienced and not friendly at all. She barely came to our igloo and when she did she seemed bothered by the fact she was there waiting on us. We were severed food but no plates, napkins or silverware. The server then dropped 6 plates which 4 broke on my 10 year old. She knocked over waters but never replaced the waters until we asked later that night.

Also, the setup was horrible if you are there to eat since we were placed in an igloo that didn't have a tall table. Our table was a coffee table, which is not practical when trying to eat.

This was our Anniversary and obviously it felt ruined. Never again.

OT
OpenTable Diner
New York Area
5 reviews
Dined 5 days ago
Overall5food5service5ambience5

Really good !

TG
vipTeriG
Louisville
20 reviews
Dined on December 1, 2021
Overall5food5service5ambience5

It was our son's 22nd birthday and he proposed to his girlfriend. Michael our server was amazing! Apollo helped with preparations and was also greatly appreciated! Thank you all for a memorable night!

KK
KandiKilljoy
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Would recommend to groups of up to 8 people. It was really fun and the view is nice. I do wish their menu had more to offer as far as food, but it took care of our general needs. Server was nice. The heater in the igloo though…. Pretty weak. Dress warm or bring something to keep you warm 😊

JM
JessicaM
1 review
Dined on November 16, 2021
Overall5food5service5ambience5

We had our team outing at 8UP igLOUISVILLE. We had such a great time and really enjoyed the experience. The food and driks were AMAZING!

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on November 13, 2021
Overall1food1service1ambience4

Customer service was very bad. We went to that place to have some special bourbon like Pappy which was in their menu. They didn’t have any those drinks and menu was not updated.. They keep on pushing to use $300 which was minimum to book Igloo since we were only two people. Their main drink person came blasting in our igloo and start giving excuses why they don’t have any drinks we wanted and was very rude and loud..

Hilton has very good reputation, having 8up in their hotels is spoiling their brand..

AS
AliciaS
1 review
Dined on November 1, 2021
Overall5food5service5ambience5

Great food, service, and ambiance! Beautiful igloo dining and patio seating.

k
kunal
New York Area
5 reviews
Dined on March 12, 2021
Overall4food4service4ambience5

Went for a bachelor part and booked an igloo. Great time and balance of interacting with crowd and privacy. Overall good food and drinks and good service.

TC
TonyaC
SW Indiana
1 review
Dined on February 27, 2021
Overall5food5service5ambience5

Best outing I've had in a long while! Everything was amazing! The service, food, igloo, & vibe was absolutely unbeatable!!!!

A
Anastasia
Louisville
2 reviews
Dined on February 24, 2021
Overall3food2service4ambience5

Lovely atmosphere ! I went with a group of 6. We reserved the igloo. It was a great rooftop experience. However, the food was not as good as I expected especially for the price. If you want to experience the igloo and some decent drinks I recommend going . If you are looking for amazing food? No.

PP
PPGs
New York Area
1 review
Dined on February 19, 2021
Overall1food1service1ambience2

Came to town for a weekend getaway and decided we would all get an igloo at 8Up. Drinks were great, but slow service considering there weren't many people there. We were worried about meeting the $300 minimum spend (it was happy hour when we attended and the drinks were cheap), so we decided to order the 32oz creekstone long bone tomahawk ribeye as a carryout item as our igloo time limit was almost up. Our server told us that it should feed 4-6 people. We paid our bill and took our carry out items to go. Upon returning to our AirBNB, we realized that the steak was nowhere near 32 oz. and could probably only feed 2-3 people.
Called the manager up on the phone and sent him a photo of the steak and he said it was unacceptable and would refund us for the steak. Our server also never told us gratuity was already included (there were system issues splitting up the bill so nobody ever saw the actual check until afterwards and didn't realize there was already a 20% tip included within the total). Our server never mentioned it and it doesn't say gratuity would be included with the igloo on the website. We all tipped additionally on top of that. With the steak getting taken off of our bill, our server walked away with an ~70% tip. Nice guy, but we feel like we got robbed.

OT
vipOpenTable Diner
Louisville
12 reviews
Dined on February 14, 2021
Overall2food1service3ambience4

It was Valentine’s Day dinner for my wife and I. They were out of all the entrées at 6o’clock in the evening.
I’m just not used to having to eat whatever the kitchen had left over at a finer restaurant.
It did not help the experience took 2 1/2 hours.

I would not consider this a place to go back to dinner it is atmosphere and a place for drinks which they were also out- The first two wine glasses my wife tried to order were both out as well.

It really seemed like they were having a massive inventory issue and perhaps needed to just cancel peoples reservations for the night.

JZ
JuleZ
Nashville
5 reviews
Dined on February 13, 2021
Overall3food4service4ambience5

I reserved the Igloo at 9:30.
We were somewhat rushed because of COVID and it was difficult to spend $500.

D
vipDiner
Indiana
21 reviews
Dined on February 13, 2021
Overall3food3service2ambience4

Took a group for Valentine’s Day and had an igloo. Service (Tambo) was so so. We had to open our own bottles which seemed a little bizarre. He wasn’t super friendly.

They were out of steaks, which seemed odd also. For the $500 minimum we had to spend to have the igloo, it just wasn’t worth it. Better service and more menu options would have made it a far more superior experience. The igloos are neat and could be made to be excellent with minimal additional effort by the restaurant.

JT
JacquelineT
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

We booked one of the igloos for after our wedding. It couldn’t have been more perfect. It was fun, warm, and the staff and food were wonderful.

BV
BrandonV
Cincinnati
1 review
Dined on February 3, 2021
Overall5food5service5ambience5

Nice private romantic dinner for us in the igloo. Drinks and food are amazing.

C
Carol
Louisville
1 review
Dined on January 31, 2021
Overall4food5service5ambience2

Our party of four had dinner on a cold and rainy night in one of their igloos. This is a great concept, but execution leaves much to be desired. If they could get heaters that put out a bit more heat, that would help. Our server did bring a couple of blankets, to keep us more warm.

But besides the atmosphere, the food and server were great. We had a starter of brussel sprouts that were out of this world delicious. Not a bitter one in the bunch and so flavorful! We also had fries as a starter and one of us had them with their burger meal, and again, very good! The seasoning was perfect!

Our companions had wings and a burger, that they both said were good. My husband and I had the tomahawk ribeye. I like steak, but ribeyes are not my go-to cut. But this was the most tender and melt-in-your-mouth steak I've ever eaten. While it is a 32oz, a lot of that is the bone, so this was a good size for 2 of us. It may be good for 3, but I don't see it being able to share more than that as an entree.

We also had champagne, drinks and dessert, but the stars of the night were the apps and entrees.

Our server was nice and brought us anything we needed, and very gracious when we told her we broke one of their champagne glasses.

We'll go again when the weather is warmer and we can dine outside at their regular tables.

e
elisabethv
1 review
Dined on January 30, 2021
Overall5food5service5ambience5

Igloos
Amazing! We were warm, the food was delicious and the cocktails were fabulous
Our waitress Rebecca was the BEST!!!

OT
OpenTable Diner
Louisville
6 reviews
Dined on January 23, 2021
Overall5food3service5ambience5

Everything was great!

JK
JustinK
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

This was hands down the best dining experience I have ever experienced.

JG
JamesG
1 review
Dined on January 22, 2021
Overall3food2service5ambience3

The Igloo was barely decorated and didn’t look like what we seen online. The server was amazing! The food was just ok for the price and same with the drinks.

SP
SherryP
Indiana
1 review
Dined on January 19, 2021
Overall5food5service5ambience5

We had a blast celebrating my friend's 50th birthday in our igloo which contained a small "fireplace heater", couch, six chairs and a "winter wonderland" theme. While waiting for our drinks we wandered over to the other igloos which were adorable. The chicken wings were delicious and the steaks were tender. Ample room, warm and it was a unique way to celebrate. We will return! We will ask for the Las Vegas igloo next time.

OT
OpenTable Diner
Indiana
3 reviews
Dined on January 17, 2021
Overall1food1service1ambience1

It was our daughter’s 12th birthday, and we anticipated a magical rooftop dining experience. We agreed to the $200 minimum charge and hold on our credit card reasoning that a fancy restaurant with a good wine list would make such an expense easy to come to. When we arrived we were the only party that we saw in the restaurant. We were led to an empty igloo with Disney’s Frozen decorations, which seemed odd since we hadn’t mentioned there was a child in our party. Because there was no table or table service we assumed it was a waiting area. When the waitress appeared we asked her about this, and she told us this is where we would be dining. On a coffee table.

We rolled with it and ordered a bottled of wine from the extremely limited list. The best option was a Chianti, which we were surprised by as it’s not typically an upscale selection. As the waitress was uncorking it she casually mentioned that they were on limited menu as they were getting ready to switch it out and that the only food selections available were those on the bar menu.

Honestly there was no way we could spend $200 on Chianti, flatbread pizzas, and chicken wings. We politely excused ourselves and left.

This restaurant is not what it was billed to be, and it was the only reason we even stayed in that hotel. It didn’t ruin our whole night but almost. We are a serviceable meal of hot chicken and baked potatoes at a bar around the corner and has better drinks than we could have done at 8up. Would never return.

OT
OpenTable Diner
Louisville
1 review
Dined on January 13, 2021
Overall4food3service5ambience5

8 UP is a beautiful setting with many igloo theme backdrops. The service was excellent maybe due to the lack of guest during a weekday evening. We were not impressed by the menu selections or food quality for the prices offered. We both wouldn’t mind coming back with friends, 4 in the igloo would be comfortable but 8 (maximum capacity) would be a bit crowded.

OT
OpenTable Diner
1 review
Dined on December 31, 2020
Overall5food5service5ambience4

The food was absolutely amazing. The quality matched the price if not more. We wished the drinks weren’t as strong but other than that it was fantastic. The music was great, the services was magnificent. Rebeka was the best server any of us could have asked for and if you can sit in her section you are lucky. We wish the heater was a bit stronger. For sure would go back for a date night. A prefect New Years experience.

OT
OpenTable Diner
Louisville
4 reviews
Dined on December 25, 2020
Overall2food3service2ambience5

We wanted to do something special for Christmas and thought the igloo would be great. In theory it sounded cool, but in reality it was freezing and there was only one small heater and was not nearly enough to make it comfortable. They were not prepared to have any menu set up for kids, and that was a problem. Although my children ended up having a good time, it was a frustrating experience for my wife and I, especially on Christmas.

DR
DavidR
1 review
Dined on December 21, 2020
Overall4food5service5ambience3

The experience was overall great. My main complaint was that I was put in an igloo that had high chairs, yet the table for the food was pretty low. That would’ve made it awkward to eat my meal. Fortunately our waitress was able to transfer us to another igloo with appropriate height chairs. Please address this issue as I’m sure I’m not the only one who was annoyed by this. If I’m going to spend more than $400 on a meal I expect you guys to address glaring issues such as this.

JW
JessicaW
1 review
Dined on December 16, 2020
Overall4food4service5ambience4

We were very happy with our food and service. Our igloo was decorated very cute and cozy. But, we sat in high, plastic chairs which weren't comfortable with our very low coffee table for eating and drinking. We noticed that other igloos had couches, etc. And we had "igloo envy."

OT
OpenTable Diner
Louisville
3 reviews
Dined on December 9, 2020
Overall4food3service5ambience5

Everything was great except food was mediocre at best and overpriced

TH
TylerH
Cincinnati
2 reviews
Dined on December 6, 2020
Overall1food1service2ambience1

Cheap decorations. Very small and limited menu. Orders came out cold. Some drinks never got served. No heater in our igloo.

NS
NicoleS
Chicago
1 review
Dined on December 3, 2020
Overall5food5service5ambience5

My boyfriend and I were in town from Chicago for a long weekend. Our first dinner was in an igloo here and it was stunning! Service was excellent. Drinks amazing. Will be back

AJ
AshleyJ
1 review
Dined on November 28, 2020
Overall5food5service5ambience5

My family and I had amazing service by our server, Devin. Not only did he provide us with recommendations on the best drinks to get, but he engaged us into friendly conversation. The atmosphere of our igloo was so beautiful and cozy.

A
vipAmber
Louisville
52 reviews
Dined on November 21, 2020
Overall5food4service5ambience5

This was such a cool way to get to be with a group of people and be outside especially with Covid!! Very cool experience, highly recommend.

KG
KellyG
1 review
Dined on November 20, 2020
Overall5food5service5ambience5

Definitely one of the top rooftop bars I've ever been to!!. I highly recommend. I will definitely be back!

ET
EdinaT
1 review
Dined on November 19, 2020
Overall5food3service5ambience5

Amazing ambiance. Very expensive. The food was okay. Not great just okay. The alcoholic beverage I got was delicious. Customer service was the best!!!! Every single person we encountered was amazing! We will definitely go back.

OT
OpenTable Diner
Louisville
7 reviews
Dined on November 18, 2020
Overall4food5service5ambience4

It was an experience that created memories for a lifetime
6 of us dined in the globe area which was well put together but a bit of a tight squeeze and awkward way to eat food in high seating on a low top table the food was remarkable but for the price you would expect to sit in a way that it could be enjoyed in its entirety. I wouldn’t recommend a group of 8 like they say the Globe will fit, it’s just not feasible if you’re looking for a comfortable seating arrangement to enjoy food.. the experience none the less was worth the trip I would suggest maybe going with just a loved one or A friend to truly enjoy the experience of the Globe dining itself but then that’s puts a hefty price tag on just two people depending on the day Of the week etc.

All in all the food was great which made it worth it.
the Globe was something different to experience which made it enjoyable with something unique. The seating could make you feel a bit cramped And claustrophobic if you go with more than 4 people. I would go back but just for regular dining.

M
Mwill
1 review
Dined on November 14, 2020
Overall1food4service1ambience1

We were moved once because the 1st igloo had no heat. The waiter did a horrible job at keeping us informed on when the kitchen closed and bar closed... he literally brought us water and never came back until 10 before the kitchen and bar closed rushing us to order. Once we received our food everything was going good until the lights in the igloo shut off. The waiter came over and accused us of unplugging something only to find out the breaker was tripped. We sat In The cold with no lights for 20-30 min trying to finish our food because they was trying to rush us out of the igloo so they wouldn’t have to accommodate or addressed there problems. I personally wouldn’t recommend this place to my Worst enemy so that should tell you how I feel about this place and there service

RS
RileyS
1 review
Dined on November 13, 2020
Overall2food3service2ambience1

The experience I got was not as advertised online. Upon arrival, the space heater in our igloo was not on. We asked the hostess about it when she seated us, and she responded “We’ve bee having trouble with the space heaters. Let me ask my manager about it.” A manager, nor anyone else, ever came back to assist with it. It flickered on for approximately five minutes and did not work the rest of the time. Our waiter was initially very rude. He also came to take our drink orders, came back thirty minutes later with no drinks and said he forgot what our orders were. We didn’t have drinks until approximately 45 minutes to an hour after our arrival. The igloos themselves were not as advertised. Nothing was wrong with them, but they were nowhere near as elegant as they looked online. The minimum spend amounts are not clear based on the description on the website. I called to clarify, and no one answered. I left a message with my phone number, and never received a call back. Regardless of which minimum spend amount applies to your reservation, the experience you get is certainly not worth the amount you pay. I would not reserve again.

OT
OpenTable Diner
1 review
Dined on November 9, 2020
Overall5food5service5ambience5

Service was great. Our server took very good care of our party. There was seven of us. Food was delicious. We had a very nice evening. No complaints at all.

AD
AlisonD
Louisville
6 reviews
Dined on November 8, 2020
Overall5food5service5ambience5

Excellent way to celebrate 49 years young!

FAQs

8UP igLOUISVILLE offers takeout which you can order by calling the restaurant at (502) 631-4180.

8UP igLOUISVILLE is rated 3.4 stars by 46 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.