827Ray's Kitchen + Cellar
Valentine's Day disaster:
Our table was not ready as reserved ( host/manager complained about Open Table over booking them, 75% occupancy. Sure, complain about anything that sends you business?!?)
Entertained with MMA fighting on the big screen at the bar.
If you are a person that has even a "slight" discerning palate... do yourself a favor and give this place another 5 years to get a new chef, take some hospitality classes, get educated on what the dining experience is all about... or just go out of business. I could go into detail about the food but simply, a Texas Double Wopper from Burger King would had been more enjoyable...Ranked least of all my Culinary/Restaurant management & dinning experiences.
It's one thing to open a restaurant because it's your passion and desire to provide a memorable experience...and then there's another to just open a restaurant. This restaurant has a good name... but no passion.
Our four corse dinner on Valentine’s Day was incredible. The house was full but each course appeared to be prepared with the concern of a serous chef. The tenderloin fillet could be cut with a butter knife and was seasoned perfectly. The wine selection was quite nice as well.
Had a reservation at 7:30 but was told it was on the outdoor patio which was not an option when I booked. Asked if we could get the next available table inside and the host said sure but next time don’t use Open table just call. Waited at the bar and the host forgot about us and after 35 min I reminded him we were waiting and he was very apologetic and seated us within a few minutes. Waited 25 min for someone to come by our table; no one showed up to ask about drinks....nothing. So after over an hour invested got up and left. Great Valentine’s Day 827 Ray’s.
This was my 4th time at Ray's. I picked it for Valentine's Day based on previous experience. We were given choices of where to sit. Ray's was busy, so after waiting longer than I'd like, I went to the bar and got our drinks. Server was apologetic and the service was good after that 1 glitch. My date asked for medium well filet and it was more raw than she liked. It went back, but never seemed to get more than raw in the middle. We were comped for half the cost of the steak.
Over all, I will return to Ray's.
We visited 827Ray's Kitchen for our Valentines day dinner and brought some out of town friends with us. We all had an outstanding meal with great service and our friends were impressed. For us it is the same high quality and food and service we always receive at 827Ray's. What a great place.
Didn't realize there was a set menu for Valentines but the food was good. Wine pairing were also very nice. Will need to go back and really evaluate the place but it was definitely a good enough experience to want to go back to.
Awesome place to go and have a nice quiet, quality meal. Oysters were fresh and from the east coast, cocktail sauce was excellent as well. We had a NY Strip and a Filet that were cooked to perfection. Also had the lobster Mac and cheese as a side, def worth it! Wesley took care of us and will definitely be back!
drive from Austin around once a month we enjoy so much. One of the best Osso Bucco I have had.
The dining room lacked ambience. Everyone seemed to be seated in the same section, so noise level was rather high. Ordered filet medium well and it came out basically burned. While the flavor was still good, tough to eat. Our waiter understood and made it right. The sides were very flavorful as well as the apple turnover with a hint of vanilla ice cream.
This is my 4th visit to Rays. The food is consistently good but my favourite soup isn’t on the menu anymore. Our party of 3 all had salads and all 3 liked them. Our waiter wasn’t attentive. He never asked if we wanted a drink, Soda? Wine? Coffee?
It just wasn’t really what I expect for a mid/high range lunch. Better service and I’ll go back but we have too many great restaurants here to settle for just ok
We arrived Sunday evening and were promptly told that, since the menu was turning over on Monday, several items were not available. Instead of the redfish I wanted, I was encouraged by our server to order a filet. It was undersized and medium well - I had ordered medium rare. After sending it back, the replacement was no better, well done by the time I could eat it. Our server, Wesley, was very good and friendly but he was defeated by the kitchen. Our friends ordered salmon that was coated with hollandaise sauce that had congealed to crusty. Whereas tables and the bar are very pretty wood and copper, they don't make up for a questionable kitchen.
What a friendly welcome! The restaurant is lovely and very clean, without smelling like disinfectant. The food was tasty. There were plenty of tempting choices on the menu. My gluten free meal was truly gluten free. We were able to hear one another while talking in quiet voices. We had a productive business meeting over lunch and are looking forward to returning soon.
We ordered our appetizer and drinks. The waiter never took our dinner order! The manager asked if we had ordered. We said no- he never took our order or sent the waiter over. We had to flag the waiter over. Three groups that came in after us ate and left before our dinner came out. Our dinners were almost cold - probably ready for some time sitting under a lamp. We had to ask for a veggie to be reheated- they did bring us new/fresh. After we finished and paid ( no delay in getting our bill to us) we told the waiter about our experience. He was patient and listened but of course had an excuse they were short staffed. Just poor attention to details and customers. Could be a really good place but that happens enough to too many and the doors will close. Too many other good places to eat.
I was disappointed in how loud the noise level was. I talked to the manager on the way out and he assured me they were taking steps to cut down on the noise. Food is always good! Oysters are great!
Good fun. Food was pretty good. The steak was awesome! I recommend that. Drinks were not too great. I would stay simple with it. Great dinner!
We realize that New Years eve was very busy. Our filet and fish were both over cooked. We find that your wine pairing left something to be desired. Our server said that the wine pairing was complementary, it was NOT. But, we will be back, but never on a holiday.
staff seemed overwhelmed by the New Years Eve crowd. This is our second visit and the food on our first visit was tremendous. Ordered the panko crusted oysters and they arrived looking like the entire box on Panko was covering them, couldn't taste the oysters at all, the other appetizer was the shrimp and gnocchi and it tasty and well prepared. When it came time for the salad course we were asked if we were ready for it and we indicated we were, but it took over 10 mins to get the salads- back to the staff seeming to be overwhelmed by the turnout. On this visit, we ordered grouper and it was a bit dry, the other entree was pan-seared lemon chicken and it was superb.
Unfortunately, we were seated in the dining room that contained the bar and there was a young lady providing musical entertainment and she was very good but the small room made it impossible to hold a conversation.
We had reservations at 7:30 for the 3 course meal and at the restaurants request we moved it to 8 and was assured we would be served the same 3-course prix fixe meal and ending up being served and billed for the 5 course - didn't fight it - just wanted to get out and find some peace and quiet
Horrible experience. We were seated two hours later than our scheduled reservation time. The service was horrible. It took an hour for our appetizers to come out. The drinks Irving was horrible as well. Serving one ounce of wine in a glass and telling us that it's going to take forever to bring more wine is not acceptable. The manager did work with us and tried to apologize for the situation but that does not give them any excuse to provide horrible service especially when we pay so much money for a nice evening. I would not recommend this restaurant to anyone. And all of this happened on December 31st 2018. Our waiter told us that Christmas Eve was booked and the service was worse than what it was the night of December 31st. I will definitely not be going back to this restaurant.
The server was great. The spinach & bacon side dish and the asparagus were way too salty.
My husband and I both ordered the halibut, which was fantastic. Our guests had the Grouper and Filet Mignon, and they both really enjoyed their choices. The service was great and we all enjoyed ourselves.
Birthday dinner, everything was great , our favorite place in this area
We chose this restaurant for Christmas Eve dinner because we had dined here before and enjoyed it. Bad choice. We ordered appetizers first and since they were a long time arriving our server asked if we wanted to place our main course order while we waited and we did. We were only half way through the appetizers when dinner arrived. The table was too small to place the dinner plates and hang on to our appetizers so we handed those over. Our main courses were not up to par, just okay. We sat with our dirty dishes on the table for a long time before the manager stopped by and we asked if he could clear the table. Our server saw this and came over to finish clearing. He didn’t even ask if we’d like dessert, which we didn’t want by now so we asked for our check. It was a long time coming. We couldn’t get out of there fast enough. Oh, and did I mention the tables were not dressed — no table cloth or place mats. This place has definitely gone down hill and we won’t be returning.
Great as always
Met three friends there for lunch recently, the service was highly attentive without being over bearing. Delicious food and nicely selected wines. We all enjoyed it and would return.
This is the 5th or 6th time we have been there. Food is always good and the wine list fair but their service is all over the map. This is a management issue. Visited yesterday evening on a Wednesday. There were only 2 tables occupied in the main dining room. There should be no excuse for not having our server's undivided attention. I think they are playing cards in the back because they disappear for inordinate amounts of time. For the price charged (about $60 a plate with drinks) there is, no excuse for sitting with an empty wine or water glass for as long as we had to during dinner. A couple was seated next to us for at least 10 minutes without anyone visiting them to order their drinks. They are close to where we live, so I had high hopes. I used to recommend them to my friends but will not do so any longer.
Food was tasty but not hot. Desserts were amazing.
My wife’s Oso Buco was outstanding. My filet was tough and of poor quality. Very good scallop appetizer. However, meals are generally over priced as was the wine list.
Unfortunately, this last time we ate here was terrible. The lobster bisque tasted like tomato soup made with water. The chicken was dry and stringy. The menu said it had artichokes but all I found were watery tomatoes and what appeared to be a black olive. The mashed potatoes had no flavor and reminded me of the kind you would eat in a hospital. The one positive was the service we received from Eric the bartender. Sadly, I will no longer recommend this place to our friends.
This was our first visit and it did not disappoint! We had the chicken fried quail for an appetizer, crispy skin red fish and the pork oso bucco. It was our anniversary so they brought out complimentary champagne to start with and a decadent chocolate dessert for a wonderful finish! Our waiter Chuck was very efficient and most pleasant! We'll be back!
It's great to find another good restaurant in the neighborhood! We will be back!
Bar service was pretty slow; ordered a glass of wine and 2 beers, which took 10 minutes to arrive. Then, when my son ordered a 2nd beer, she brought a bottle and said they had no glasses (unacceptable).
Food was good, service was decent but not 5-star, considering the price we paid.
Wanted to like this place, because it is close to our house. Went in tonight; with it being a Monday and rainy, the crowd was sparse.
Nice space, and the waiter was nice. They had 2 people working the restaurant and covering the bar. They both disappeared for extended periods, and at one point two different tables had people standing up trying to find someone to get their bill.
Appetizer and drinks were fine.
The mains were a bit slow to come out, which was odd considering there were only 5 tables with customers. It appeared they didn't' have much kitchen help
Main courses: filet came out medium as ordered. Of the two Osso bucco, one came out OK (proper temp but just OK), the other had a COLD BONE, as in ice cold. It's pretty apparent they were reheating osso bucco that was cooked the day before then chilled. The fourth dish was a strip ordered medium, which came out almost well done, and extremely chewy.
They took off the strip and an osso bucco, which were both not edible.
No desire to return. Understaffed, cooks not properly trained, and clearly no one there managing the kitchen.
My friend and I visited to try a new restaurant for lunch on a Saturday. It was quiet and perfect for catching up. I had the Grilled Salmon and Spinach Salad and it was divine! I will definitely return.
Fantastic entree selection. Perfect for date night or special occasions. We took our older kids with us for our 16th anniversary and it was as perfect. Highly recommend.
Great food. Great service, wonderful table settings, fair prices.
Great service and good food. The steak came out over done, but the chef quickly resolved the issue and provided another one. Enjoyed speaking with our server. Friendly and knowledgeable.
Service was spectacular. Dessert left us a bit disappointed but the main dishes were very good!
Veal was way to rare. Great bartender.
Ambiance was great. We enjoyed the meal and were easily able to talk amongst ourselves. Good ambiance.
The restaurant was very crowded and there weren’t enough waiters to wait on patrons. It took over an hour to get our food.