5 Napkin Burger - Upper West Side

4.2
icon/ic_reviewCreated with Sketch.
1263 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
What 1263 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
EL
New York Area
56 reviews
Dined 3 days ago
Overall 4food 4service 2ambience 3

Food was good. Service could’ve been better.

OT
New York Area
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Enjoyed brunch at 5 Napkin Burger UWS. Initially seated next to a table with very unruly and loud kids (lots of families, but these were the only unruly kids in the place as luck would have it), the waiter graciously reseated us to a quieter table. Took his recommendation for the Poutine, which was terrific with a delicious gravy, brisket, eggs and curds. A repeat dish and a repeat place.

MD
New York Area
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 4

I had my burger without bun and it was excellent. I also had the brussels sprouts, also very hood. Perfect combination for Keto diet followers.

EL
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Amazing!!!! Great food, great service. Reservation was right in time. May be going back this weekend too!!!!!

JP
New York Area
45 reviews
Dined on October 5, 2019
Overall 5food 4service 5ambience 5

We had a 630 reservation on Saturday it was already very busy but the manager at the front was so professional and he went out of his way to make it a great experience I wish I got his name to tell his bosses how lucky they are to have a great team leader

3
Charleston
81 reviews
Dined on October 5, 2019
Overall 4food 4service 5ambience 4

Received a dissertation on the open table rules at the front. There were plenty of tables available.

R
New York Area
2 reviews
Dined on October 1, 2019
Overall 3food 4service 1ambience 2

Food is reliably good, but the service increasingly lousy. Took much too long for our drinks to come, as always seems to be the case, never sure why the wait. When food arrived, items missing, we had to ask twice to get the rest of our order.

CM
New York Area
9 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 4

Loved the cheddar bacon burger. Yum! And the service was excellent excellent. Thanks!

FE
New York Area
8 reviews
Dined on September 28, 2019
Overall 5food 5service 4ambience 4

5 Napkin Burger on the UWS has become one of my favorite places to meet with friends for dinner and drinks. The staff are always incredibly friendly and the food/drink is fantastic. I usually order a burger of some kind (even the turky burger is amazing), but this time I went for the Buffalo Wings--wow, sooooo goooood! Oh and the Frozen Watermelon Margarita is as delicious as it is beautiful to look at.

j
New York Area
7 reviews
Dined on September 24, 2019
Overall 4food 4service 3ambience 4

The burger was good. But for the name expected a real juicy burger. It was the same as I would get at any place in NYC. it was good, but I expected more

JS
New York Area
1 review
Dined on September 21, 2019
Overall 4food 4service 2ambience 4

Our waiters was not helpful at all. We have to asked twice to get small plates and utensils.

HL
New York Area
15 reviews
Dined on September 18, 2019
Overall 3food 3service 4ambience 4

Not nearly as good as in the past. Hardly any flavor to the burgers.

KT
Atlanta
35 reviews
Dined on September 17, 2019
Overall 5food 5service 5ambience 5

5 Napkin burger is one of the best restaurants on the Upper West Side. The burgers are delicious and they have an amazing selection of salads! And their brunch is great as well!

c
New York Area
17 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 4

Excellent selection of burgers with it without salads.

BD
New England
1 review
Dined on September 12, 2019
Overall 1food 2service 1ambience 1

Bartender ignored us even though it was HALF EMPTY

OT
New York Area
9 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 4

Fantastic food as always. Food and service is wonderful

g
1 review
Dined on September 2, 2019
Overall 3food 2service 1ambience 3

Disappointed. Did management change since spring? Deceptive practice of servers offering sides (french fries) with hamburgers and not revealing that they are not included.
Beer order didn't arrive until burgers were served and only after reminding server they still hadn't arrived.
Food was decent but not worth the $89.50 for two burgers, fries, 2 beers.

BM
New York Area
15 reviews
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Delicious hamburgers.
The “beyond burger” ( vegetarian) was really tasty. Best non meat burger I have eaten.
5 stars for restaurant.

JG
New York Area
17 reviews
Dined on August 26, 2019
Overall 1food 3service 1ambience 3

Service is slow, perfunctory, and unfriendly. Better to order and pickup at

LF
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

My fiance and our friends really enjoyed ourselves. The good was delicious and our waiter Chris was super nice! The drinks from the bar was really good also and the bartender was pleasant as well. I'll definitely be returning. And to actually find parking was an added bonus!

EN
New York Area
9 reviews
Dined on August 21, 2019
Overall 2food 1service 3ambience 3

This was our fourth or fifth time having dinner at this 5NB. Our previous experiences all had been very good. This time, though, everything was disappointing. Onion rings -- dripping with oil. Tuna in tuna burger -- one third gristle. Cheddar burger -- first delivered with American cheese (not as ordered), then delivered way too well done but way too late for us to re-order as we were headed for the theater. Raw tuna in tuna poke -- salty beyond belief. Unless it improves, this outpost of a pretty good chain restaurant deserves to be shunned.

a
New York Area
18 reviews
Dined on August 20, 2019
Overall 4food 4service 5ambience 4

Odd to be writing a review about a hamburger joint. Went because we'd been to see a movie across the street. The place was spacious, not too crowded (it was a Tuesday night) and therefore, not too noisy, although I have a feeling, given the way it's designed, that it may never be unbearably noisy. We split a 5 Napkin burger, which was excellent. Both regular and sweet potatoes fries were also excellent, as well as an enormous chocolate cake with vanilla icecream (also split). The server was thoughtful, helpful, and had a sense of humor. Will be back next time we visit that movie theater.

OT
New York Area
1 review
Dined on August 19, 2019
Overall 4food 3service 5ambience 5

Food was okay but the service was over the top

OT
1 review
Dined on August 19, 2019
Overall 4food 4service 5ambience 5

My family and I had a very good experience for our first time there I will definitely be returning.

k
New York Area
28 reviews
Dined on August 14, 2019
Overall 1food 2service 1ambience 2

Had a bad experience today 8/14/19. Poor service, nobody paid attention to you after being seated, managers too busy watching tv, laughing with each other or giving interviews. One poor woman was waving her hands in the air like she had just jumped in the sea from being on the Titanic! Think she might have gotten better service there! Too many hundreds of great places in NYC to go than here. Pricey, so so food and drinks with a bad attitude to boot in NY? fuhgeddaboudit!!!

AG
New England
3 reviews
Dined on August 10, 2019
Overall 4food 4service 4ambience 4

If you're looking for a decent burger meal in a place that takes reservations, go here. Don't get crinkle cut fries. The extra surface area just means they get cold faster.

Good tip for all fries serving establishments.

HW
New York Area
29 reviews
Dined on August 9, 2019
Overall 3food 3service 2ambience 2

Food was ok. Service was indifferent. Good spot for young families. But it's somewhat pricey.

OT
New York Area
6 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Always excellent. Not hit or miss

SR
Greensboro
10 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Amazing as always. Took my husband to dinner, and it was his first time there. I usually go alone for the milkshakes. He loves the whole experience and the food.

KT
Atlanta
35 reviews
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

Always a great spot on the Upper West Side. The burgers are the star but they have delicious salads as well!

JF
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

I’m not sure what they do to their burgers, but it was the best burger my family and I have ever tasted! The lobster sliders were very good. Their onion rings were delicious AND the onion doesn’t pull out of the batter when you take a bite!!

O
Minneapolis
27 reviews
Dined on August 2, 2019
Overall 4food 4service 4ambience 4

Loner the gigantic salad burger. Food is reliably yummy.

JC
New York Area
1 review
Dined on July 30, 2019
Overall 3food 3service 4ambience 3

The 5 napkin burger was the least impressive burger. It tasted bland. The avocado ranch burger was delicious. Service good. Burgers at 17-20 dollars without fries seems excessive when the taste profile is lacking.

C
New York Area
12 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

I came with my niece and her friend. Two teens
Burger is perfect and so are the French fries!
Great service, bartender nice and welcoming

D
Munich
1 review
Dined on July 23, 2019
Overall 4food 4service 5ambience 3

Service was very friendly; for me very important.
The salad was very good, the burgers aswell; only the medium rare burger wasn't that hot.

D
New York Area
24 reviews
Dined on July 22, 2019
Overall 5food 5service 5ambience 3

Great place or burgers! AND - they have the Beyond Burger - which is just as good as a meat burger without as many calories and it has NO cholesterol!

FE
New York Area
9 reviews
Dined on July 20, 2019
Overall 4food 4service 4ambience 4

Our waiter got my order wrong (I ordered the salad with the turkey burger on top, but got a regular turkey burger instead), but it was still delicious. Plus, I think he was new. lol. He got my favorite drink right (the frozen watermelon margarita), so all's forgiven. ;)

W
New York Area
24 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 4

The onion rings were outstanding. The hamburgers were delicious but not a juicy as I had expected but none the less were very tasty. This was our second visit and we would go back again. The pickles were excellent, by the way.

AK
New York Area
36 reviews
Dined on July 20, 2019
Overall 2food 2service 3ambience 2

The quality of the food seems to have deteriorated. 5 Napkins used to be one of my favorite places to eat. Something happened. Just not as good.

K
Washington DC
1 review
Dined on July 19, 2019
Overall 5food 5service 2ambience 5

A trip to NYC is never complete without a visit to 5N. Food and drink are top notch. Disappointed with service this time tho.

1
2
3
32

Tweets by 5 Napkin Burger - Upper West Side