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  5. Upper West Side

5 Napkin Burger - Upper West Side

4.6
4.6
1393 Reviews
$30 and under
Burgers
5 Napkin Burger is a premium, full-service burger restaurant with a full craft beer & cocktail bar.

Make a reservation

2 people

7:00 PM


Booked 15 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Burgers, Unspecified, Pub

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Phone number

    (212) 333-4488

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Andy D'Amico

  • Private party contact

    info@5napkin.com: (212) 757-2277 ext. 293

  • Neighborhood

    Upper West Side

  • Cross street

    West 84th Street

  • Parking details

    Street parking with meters on Broadway

  • Public transit

    1 train to 86th Street.

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 1,393 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.5Ambience
  • 4.4Value

NoiseModerate

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  1. CL

    CailinL

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    The burgers were great! The crinkle fries are surprisingly mediocre. They are probably meant to be enjoyed as a way to get toppings in your mouth and not by themselves. Over all a fun and delicious meal!
  2. PB

    PamelaB

    Western NC

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food3service5ambience5
    Burgers good but not great. Fries cold. Service stellar, atmosphere fun, booth comfy.
  3. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 24, 2023

    overall5food5service5ambience5
    Excellent service, location and food of course. Highlights: Original Cheeseburger & the Chocolate Milkshake. Incredible.
  4. N

    Nyfoodygirl

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on January 21, 2023

    overall4food5service5ambience3
    Great menu! Food is above average and fairly priced for NYC. Aside from being too loud for conversation and no place to put our coats…I liked it. I will never take a foursome or even a good friend there though. It’s just too loud. But if you go by yourself or with your significant other for an after work—don’t -want-to-cook night and sit at the bar (which is lovely), it’s a great choice.
  5. GC

    GraceC

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5
    Our waitress Sabina was wonderful!! The food was delicious and the ambiance was perfect.
  6. N

    Nicholas

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food4service4ambience4
    Took a group of 5 here for restaurant week. Plenty of food for the $30 dinner special ; their patty melt was very good but quite cheesy. They have a surprisingly large selection of liquor.
  7. RJ

    RobinJ

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5
    Love this place.
  8. c

    cachicoco

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on January 18, 2023

    overall5food5service5ambience5
    Food was awesome ! Service was excellent! Always a wonderful time when dining here ! Never a bad time
  9. n

    niccid

    London

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service4ambience5
    Great food and service. Loved the truffle burger.
  10. OT

    OpenTable Diner

    New York Area

    31 reviews

    vip
    5.0

    31 reviews

    Dined on December 31, 2022

    overall5food5service5ambience4
    Best hamburger anywhere. Can’t guarantee that if you don’t eat it rare but mine was superb.
  11. AL

    AshleyL

    Greensboro

    9 reviews

    vip
    5.0

    9 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5
    One of our favorite places to eat in upper Manhattan. The food was delicious, the drinks amazing, and the service was great. We liked it so much we booked dinner again for later in the week. You really need to try the poke with chip, so delicious!
  12. OT

    OpenTable Diner

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5
    Everything about 5 NB was really great. The hostess was super friendly and accommodating in seating us. The waiter (Andres) was also very friendly and incredibly attentive. All of that BEFORE the food! Everything we ordered was REALLY tasty and prepared perfectly. Add to all of this the great vibe that the music and lighting created and overall awesome experience. Definitely recommend!!
  13. S

    Shellshell

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5
    Amazing!!!! Such good food! HD xmas dinner here with my family. Would do it again
  14. OT

    OpenTable Diner

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5
    Great customer service and burgers were outstanding!
  15. AF

    AnnF

    New York Area

    23 reviews

    vip
    5.0

    23 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5
    What is it about this place? Wheelchair? No problem. Strollers? Terrific. Want to put vinegar on all your food? Go for it. Menu has something for everyone and people who work here are kind and easy. Its not quiet and its not romantic but it is happy, embracing and reliable. My kind of neighborhood joint.
  16. R

    Ryan

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5
    We had a great experience here. The staff members were very attentive and the food was excellent. We really enjoyed the atmosphere too - not too noisy, great lighting. It was just what we were hoping for on the upper west side.
  17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 15, 2022

    overall5food5service5ambience5
    It was a birthday get together.
  18. SS

    StephenS

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on December 9, 2022

    overall5food5service5ambience5
    Great restaurant with wonderful food and portions! Very good service!
  19. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service4ambience5
    Casual yet high quality food! Great place for a burger! Cool vibe!
  20. DG

    DeanG

    1 review

    4.0

    1 review

    Dined on December 3, 2022

    overall4food4service5ambience4
    As a first time visitor to New York we wanted to try a burger and we did. The only disappointment we only got one napkin😀
  21. NY

    NYCMaven

    New York Area

    24 reviews

    vip
    5.0

    24 reviews

    Dined on December 3, 2022

    overall5food5service5ambience4
    GREAT local place and a good value. Disappointed that we made a reservation on OpenTable, requesting a booth, and they stuck us in a tiny table on top of someone else. They then tried to move us to table next to the door the delivery guys use and it was freezing. Finally, we opted to sit at the bar, where it was warm and where we got great service. But they should find ways to honor reservations and make the surroundings more comfortable!
  22. r

    rcm1

    Washington DC

    47 reviews

    vip
    5.0

    47 reviews

    Dined on December 2, 2022

    overall5food5service5ambience5
    I love the matzoh ball soup!
  23. JC

    JudithC

    New York Area

    22 reviews

    vip
    5.0

    22 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5
    Usually go to the Hell's Kitchen location and the UWS location was perfect as it wasn't as crazy due to the Thanksgiving Weekend crowd at Mid-town. Same delicious food that has something for everyone. Total Vegan burger option allows everyone to enjoy a "burger" and Turkey burger over salad is always my go-to order. Fun ambiance makes for a great dining experience. Highly recommend
  24. JA

    JimA

    New York Area

    26 reviews

    vip
    4.0

    26 reviews

    Dined on November 25, 2022

    overall4food4service4ambience4
    Excellent lunch at 5 Napkin….great burgers and service. Highly recommended 👍🏻
  25. SB

    SheridanB

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5
    Amazing time so thankful they were open on my birthday which unfortunately fell on thanksgiving. Amazingly kind staff and very attentive
  26. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service4ambience5
    Great lunch! A couple of our friends were vegan and they had great options for them as well.
  27. N

    Njprof5

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on November 24, 2022

    overall3food2service3ambience4
    We have been coming to this 5 Napkin location every year on the night before thanksgiving for many years now. This year was a bit of a disappointment. The food just was not as good. Requests re temperatures and toppings were not honored. Fries portions were small and just not hot. Overall it was just ok. And probably the least crowded we have ever seen it so I don’t think it was caused by the crowd. It has me thinking we may need a new tradition for the night before Thanksgiving.
  28. PD

    PatriciaD

    New York Area

    25 reviews

    4.0

    25 reviews

    Dined on November 16, 2022

    overall4food4service5ambience5
    Happy with my lunch. The service was very good and the waitress was attentive. The burgers and fries were very good. Thank you!
  29. TK

    TK719

    New York Area

    530 reviews

    vip
    5.0

    530 reviews

    Dined on November 10, 2022

    overall5food5service5ambience5
    Always great dining at 5 Napkin Burger on the UWS. Delicious vegan chicken sandwich, sweet potato fries and chocolate cake. Excellent service and reasonable prices. So many nearby businesses have shut down - really thankful that 5 Napkin is still there and thriving.
  30. MM

    MMNYC

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on November 7, 2022

    overall5food5service5ambience5
    favorite neighborhood hang for all family and friends
  31. NS

    NeilS

    1 review

    5.0

    1 review

    Dined on November 7, 2022

    overall5food5service5ambience4
    We enjoyed some of the best burgers we've had. The staff was friendly and helpful.
  32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5
    The food was great and the service was really good. I’ll definitely be going back again
  33. D

    Dishlicious

    Dallas

    35 reviews

    vip
    5.0

    35 reviews

    Dined on October 28, 2022

    overall5food5service5ambience5
    From entering the front door to when we left, everyone was friendly, attentive and efficient.
  34. c

    clrgms

    Chicago

    46 reviews

    vip
    4.0

    46 reviews

    Dined on October 28, 2022

    overall4food4service4ambience4
    Great selection, avocado ranch burger was great! Chicken wings w Korean Bbq were delicious. Family-friendly place. Our serves was attentive and polite.
  35. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on October 23, 2022

    overall5food5service5ambience5
    Superbe ! Le 5 Napkin Burger et le Truffles burger étaient juste délicieux. Nous avons pris 1 frites mais les burgers étaient largement suffisant.
  36. N

    Nadia

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5
    Love that place! They have great hamburgus! Lovely service!
  37. B

    Brad

    Chicago

    10 reviews

    5.0

    10 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5
    In NYC for a weekend getaway. Made a reservation, easy to get to restaurant from theatre district. Welcomed at door, promptly taken to table, promptly greeted by serving staff. Great food as expected
  38. G

    Geoffrey7

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 9, 2022

    overall5food4service5ambience3
    5 Napkin Burger Upper West Side is a solid, decent burger experience with decent cocktails at the right price. 5 Napkin is a burger chain, so it's not Lutece, and the star rating should be understood accordingly. That said, it's a good burger chain, and the Upper West Side joint delivers consistently good, juicy burgers, wings and fries, drinkable wine and perfectly fine cocktails. Burgers are consistently cooked to order, never overdone. I have not sampled their forays beyond what I think of as burger-chain fare, like kale-based grain bowls and the like. These might be good there, but I haven't personally tried one. Service is friendly and attentive; noise level is reasonable. It is a great place for your regular burger needs, and my daughter and I go at least once every couple of weeks or so for a burger fix. It's casual, consistent and fun.
  39. LB

    LuciaB

    New York Area

    5 reviews

    vip
    4.0

    5 reviews

    Dined on October 8, 2022

    overall4food5service4ambience5
    The avocado burger is amazing, kids food is good and ambiance has a cool vibe
  40. MZ

    MarshaZ

    Toronto

    5 reviews

    4.0

    5 reviews

    Dined on October 7, 2022

    overall4food4service5ambience4
    Hamburger was excellent, as was the chicken soup. The fries seemed a bit overdone.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Screening

    • Staff is vaccinated

FAQs

You can order delivery directly from 5 Napkin Burger - Upper West Side using the Order Online button. 5 Napkin Burger - Upper West Side also offers takeout which you can order by calling the restaurant at (212) 333-4488.

5 Napkin Burger - Upper West Side is rated 4.6 stars by 1393 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 15 times today

Order delivery or takeout

Other options

  • Order online
Google Map for 5 Napkin Burger - Upper West Side

2315 Broadway, New York, NY 10024

Additional information

  • Cross street

    West 84th Street

  • Neighborhood

    Upper West Side

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Cuisines

    Burgers, Unspecified, Pub

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street parking with meters on Broadway

  • Public transit

    1 train to 86th Street.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Andy D'Amico

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

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