5 Napkin Burger - Upper West Side
Food was good. Service could’ve been better.
Enjoyed brunch at 5 Napkin Burger UWS. Initially seated next to a table with very unruly and loud kids (lots of families, but these were the only unruly kids in the place as luck would have it), the waiter graciously reseated us to a quieter table. Took his recommendation for the Poutine, which was terrific with a delicious gravy, brisket, eggs and curds. A repeat dish and a repeat place.
I had my burger without bun and it was excellent. I also had the brussels sprouts, also very hood. Perfect combination for Keto diet followers.
Amazing!!!! Great food, great service. Reservation was right in time. May be going back this weekend too!!!!!
We had a 630 reservation on Saturday it was already very busy but the manager at the front was so professional and he went out of his way to make it a great experience I wish I got his name to tell his bosses how lucky they are to have a great team leader
Received a dissertation on the open table rules at the front. There were plenty of tables available.
Food is reliably good, but the service increasingly lousy. Took much too long for our drinks to come, as always seems to be the case, never sure why the wait. When food arrived, items missing, we had to ask twice to get the rest of our order.
Loved the cheddar bacon burger. Yum! And the service was excellent excellent. Thanks!
5 Napkin Burger on the UWS has become one of my favorite places to meet with friends for dinner and drinks. The staff are always incredibly friendly and the food/drink is fantastic. I usually order a burger of some kind (even the turky burger is amazing), but this time I went for the Buffalo Wings--wow, sooooo goooood! Oh and the Frozen Watermelon Margarita is as delicious as it is beautiful to look at.
The burger was good. But for the name expected a real juicy burger. It was the same as I would get at any place in NYC. it was good, but I expected more
Our waiters was not helpful at all. We have to asked twice to get small plates and utensils.
Not nearly as good as in the past. Hardly any flavor to the burgers.
5 Napkin burger is one of the best restaurants on the Upper West Side. The burgers are delicious and they have an amazing selection of salads! And their brunch is great as well!
Excellent selection of burgers with it without salads.
Bartender ignored us even though it was HALF EMPTY
Fantastic food as always. Food and service is wonderful
Disappointed. Did management change since spring? Deceptive practice of servers offering sides (french fries) with hamburgers and not revealing that they are not included.
Beer order didn't arrive until burgers were served and only after reminding server they still hadn't arrived.
Food was decent but not worth the $89.50 for two burgers, fries, 2 beers.
The “beyond burger” ( vegetarian) was really tasty. Best non meat burger I have eaten.
5 stars for restaurant.
Service is slow, perfunctory, and unfriendly. Better to order and pickup at
My fiance and our friends really enjoyed ourselves. The good was delicious and our waiter Chris was super nice! The drinks from the bar was really good also and the bartender was pleasant as well. I'll definitely be returning. And to actually find parking was an added bonus!
This was our fourth or fifth time having dinner at this 5NB. Our previous experiences all had been very good. This time, though, everything was disappointing. Onion rings -- dripping with oil. Tuna in tuna burger -- one third gristle. Cheddar burger -- first delivered with American cheese (not as ordered), then delivered way too well done but way too late for us to re-order as we were headed for the theater. Raw tuna in tuna poke -- salty beyond belief. Unless it improves, this outpost of a pretty good chain restaurant deserves to be shunned.
Odd to be writing a review about a hamburger joint. Went because we'd been to see a movie across the street. The place was spacious, not too crowded (it was a Tuesday night) and therefore, not too noisy, although I have a feeling, given the way it's designed, that it may never be unbearably noisy. We split a 5 Napkin burger, which was excellent. Both regular and sweet potatoes fries were also excellent, as well as an enormous chocolate cake with vanilla icecream (also split). The server was thoughtful, helpful, and had a sense of humor. Will be back next time we visit that movie theater.
Food was okay but the service was over the top
My family and I had a very good experience for our first time there I will definitely be returning.
Had a bad experience today 8/14/19. Poor service, nobody paid attention to you after being seated, managers too busy watching tv, laughing with each other or giving interviews. One poor woman was waving her hands in the air like she had just jumped in the sea from being on the Titanic! Think she might have gotten better service there! Too many hundreds of great places in NYC to go than here. Pricey, so so food and drinks with a bad attitude to boot in NY? fuhgeddaboudit!!!
If you're looking for a decent burger meal in a place that takes reservations, go here. Don't get crinkle cut fries. The extra surface area just means they get cold faster.
Good tip for all fries serving establishments.
Food was ok. Service was indifferent. Good spot for young families. But it's somewhat pricey.
Always excellent. Not hit or miss
Amazing as always. Took my husband to dinner, and it was his first time there. I usually go alone for the milkshakes. He loves the whole experience and the food.
Always a great spot on the Upper West Side. The burgers are the star but they have delicious salads as well!
I’m not sure what they do to their burgers, but it was the best burger my family and I have ever tasted! The lobster sliders were very good. Their onion rings were delicious AND the onion doesn’t pull out of the batter when you take a bite!!
Loner the gigantic salad burger. Food is reliably yummy.
The 5 napkin burger was the least impressive burger. It tasted bland. The avocado ranch burger was delicious. Service good. Burgers at 17-20 dollars without fries seems excessive when the taste profile is lacking.
I came with my niece and her friend. Two teens
Burger is perfect and so are the French fries!
Great service, bartender nice and welcoming
Service was very friendly; for me very important.
The salad was very good, the burgers aswell; only the medium rare burger wasn't that hot.
Great place or burgers! AND - they have the Beyond Burger - which is just as good as a meat burger without as many calories and it has NO cholesterol!
Our waiter got my order wrong (I ordered the salad with the turkey burger on top, but got a regular turkey burger instead), but it was still delicious. Plus, I think he was new. lol. He got my favorite drink right (the frozen watermelon margarita), so all's forgiven. ;)
The onion rings were outstanding. The hamburgers were delicious but not a juicy as I had expected but none the less were very tasty. This was our second visit and we would go back again. The pickles were excellent, by the way.
The quality of the food seems to have deteriorated. 5 Napkins used to be one of my favorite places to eat. Something happened. Just not as good.
A trip to NYC is never complete without a visit to 5N. Food and drink are top notch. Disappointed with service this time tho.