5 Napkin Burger - Upper West Side

4.6
1335 Reviews
$30 and under
Burgers
5 Napkin Burger is a premium, full-service burger restaurant with a full craft beer & cocktail bar.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 1335 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.3
ambience
4.3
value
Noise · Moderate
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AL
ALFREDOC
Vancouver
3 reviews
Dined on January 6, 2022
Overall5food5service5ambience4

Éramos un grupo de 4, familiar ! La comida estuvo genial, el personal muy amable ! Todo excellent!

Report
OT
OpenTable Diner
New York Area
3 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

Overall great experience!

OT
OpenTable Diner
Miami
1 review
Dined on December 31, 2021
Overall1food1service1ambience2

Below average food, disastrous service!

CW
vipChristinaW
New York Area
31 reviews
Dined on December 26, 2021
Overall5food5service5ambience5

We met friends and their 8-yr old daughter for an early lunch on Boxing Day (Dec. 26th). We were the first guests of the day - and were able switch our reservation to eat inside (instead of outside) because we were the only folks in the place - and the Omicron variant had our guests quite anxious. So being the sole guests was perfect for us!
Our food was superb - Greens three burgers all done to the perfect requested degree; french fries, onion rings, IPA beers, passion fruit mimosas, ginger ale, ice cream & sorbet, brownie sundae - we loved every morsel. Well made, perfectly cooked, crayons for Jane, wonderful service for all of us. Our favorite "go-to spot" in the middle of the day on the upper west side!

MN
vipMacNYC
New York Area
65 reviews
Dined on December 23, 2021
Overall4food4service4ambience4

Great place for a burger with MANY choices for all sorts of different beers - bottle and draft. Need I say more?

T
Tome
1 review
Dined on December 19, 2021
Overall5food5service5ambience5

Out table was placed by the back door which had constant traffic letting in cold air. The BOOMING sound of the door slamming was horrible.

KI
vipKIERANP
Los Angeles
2 reviews
Dined on December 18, 2021
Overall5food5service5ambience5

Great food, family friendly. Spacious and welcoming. Will be back!

MT
MTherese
New York Area
5 reviews
Dined on December 12, 2021
Overall2food1service1ambience4

Finished with this place. Food quality and service are routinely terrible. Mostly the service that ruins it.

v
vanessat
New York Area
4 reviews
Dined on December 11, 2021
Overall5food5service5ambience4

Our waiter was very nice, attentive and professional

JM
JoseM
Chicago
2 reviews
Dined on November 30, 2021
Overall5food5service5ambience5

App delicious

DG
DeborahG
Nashville
7 reviews
Dined on November 22, 2021
Overall4food4service5ambience4

Has been a solid neighborhood standby. My friend and I had an after work dinner date and chose to eat outside. The server was super friendly and efficient. Several people stopped by to check on us. The salads were tasty and filling. Pretty good value for the ease, location and broad menu options.

a
alliemack
Washington DC
14 reviews
Dined on November 19, 2021
Overall4food4service4ambience4

It’s a great place for a casual dinner. It is an elevated place to get a delicious burger.

OT
vipOpenTable Diner
New Orleans
1 review
Dined on November 12, 2021
Overall2food3service1ambience4

Our simple order was messed up three times and we were charged for items that we didn’t even order. Burger came out raw (like actually raw, not rare… you could see the grey specks in raw meat) in the middle when we requested medium. The staff clearly is a result of the labor shortage. Can’t believe we spent $100 there on 2 drinks and 2 burgers

E
Elisabeth
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Food was excellent! Servers can around frequently to refill water and drinks.

MN
MikeN
Cincinnati
1 review
Dined on November 9, 2021
Overall5food5service5ambience5

We reserved a table for 8 for outdoor seating. By the time the evening ended, we'd picked up a couple more friends at the table, which the staff accommodated quickly and easily. We enjoyed a variety of burgers, both meaty and non (I heard both the veggie and Impossible were tasty), and the onion ring tower was a big hit. The staff were attentive but not hovering--we never lacked for attention when it was needed. If you're in the mood for burgers on the Upper West Side, you would do well to give them a visit.

PA
vipPAIGEM
New York Area
9 reviews
Dined on November 2, 2021
Overall5food5service5ambience5

Chris was a wonderful server! The food was delicious

OT
OpenTable Diner
New York Area
5 reviews
Dined on November 2, 2021
Overall5food5service5ambience5

Great food and great service.

SK
StephenK
1 review
Dined on November 2, 2021
Overall4food4service5ambience5

Good place, friendly service, decent food. Burgers could have been slightly bigger.

OT
OpenTable Diner
New York Area
4 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

Excellent service and great food

OT
OpenTable Diner
New York Area
4 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

Marlon was our server and was very accommodating.
He was fast with cocktails and was unobtrusive with his service. My wife and I enjoyed the excellent table in the window that we requested and thankfully the host staff could make it happen for us. The 5 Napkin Burger was delicious and spicy Brussels sprouts with peanuts were
soooooo good. I’m having the truffle burger next time!
Thanks for a great night.

TK
vipTK719
New York Area
376 reviews
Dined on October 28, 2021
Overall5food5service5ambience5

Great meal at 5 Napkin UWS as usual. I had a great salad to start. And I tried the new vegan chicken sandwich, which was fantastic. I finished with the vegan cookies and cream sundae, which I also enjoyed. Good service and reasonable prices. Always a good bet on the UWS.

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on October 19, 2021
Overall5food5service5ambience5

It was our first time back in years, and we had a lovely dinner. The burgers were great, as always. The waffle fries were tasty, and the broccoli is a nice addition to the menu. And the service was great. When there was some confusion about my wife's dessert order, the manager fixed it without a fuss!

OT
OpenTable Diner
Richmond
1 review
Dined on October 17, 2021
Overall5food5service5ambience5

Everything was so delicious!

EM
EricM
New York Area
6 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

Love the service, the food, and the drinks and will be making another trip to lively establishment!!

L
Lena
New York Area
14 reviews
Dined on October 15, 2021
Overall4food4service4ambience4

It was all adequate. There was not a great choice of food - burgers and salads, mostly- but they were delicious.

J
vipJeffrey89
New York Area
22 reviews
Dined on October 14, 2021
Overall4food4service4ambience4

This was my fav neighborhood restaurant . I still hung out after they removed the fish and chips but now they removed the delicious Ahi Tuna burger..why?
I am done..,they’ve lost me!

DO
DanielO
1 review
Dined on October 10, 2021
Overall5food5service5ambience5

Expensive but pretty good food
I personally liked it

LR
LeeR
New York Area
18 reviews
Dined on October 7, 2021
Overall4food3service4ambience4

Always delivers exactly what you expect a great burger and whatever flavor you want it.

JT
JohnnyT
Minneapolis
1 review
Dined on September 19, 2021
Overall5food4service5ambience5

Delicious burgers and fries, as well as festive drinks. Our server was great / there when we needed him, but didn’t hover. Overall an excellent experience and not over-priced. Cheers!

OT
OpenTable Diner
Hawaii
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

Great burger place, always juicy. I got the 5 napkin burger and my girlfriend got the new truffle burger. We both enjoyed our meals

a
vipac130120
New York Area
34 reviews
Dined on August 24, 2021
Overall5food5service5ambience5

The bartender was very friendly. It made it feel like pre-covid times, which was great! And, the food and drinks were amazing!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on August 19, 2021
Overall5food5service5ambience5

Burgers are great and it’s a nice spot. What else do you want?

OT
OpenTable Diner
New York Area
3 reviews
Dined on August 12, 2021
Overall3food3service2ambience3

Order received incorrectly and the food was a little dry.

OT
OpenTable Diner
New York Area
1 review
Dined on August 12, 2021
Overall4food4service5ambience4

Our server Fred was awesome! He was very personable and made sure we had a great time.

K
vipKatofnyc
New York Area
17 reviews
Dined on August 5, 2021
Overall5food5service5ambience4

Our waiter was great and the attention felt wonderful. Food delicious but the missing Texican salad was disappointing, hope they add it back into the menu.

UW
UpperWestSider
New York Area
9 reviews
Dined on July 26, 2021
Overall5food5service5ambience5

We sat outside for lunch on a weekday. Food and server were great!

OT
OpenTable Diner
New York Area
2 reviews
Dined on July 21, 2021
Overall5food4service4ambience4

Great food but a little overpriced.

TK
vipTK719
New York Area
376 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

Great meal as usual at Five Napkin. My salad, tuna burger, fries and chocolate cake were all delicious. Service was great as usual. Will go back soon.

SL
SherriL
New York Area
3 reviews
Dined on April 2, 2021
Overall5food5service5ambience4

We were very happy with our food. Service was good, COVID protocols being followed. Prices were a little high but it is Manhattan.

OT
vipOpenTable Diner
New York Area
7 reviews
Dined on March 12, 2021
Overall5food5service4ambience4

Best veggie burger anywhere!!!

FAQs

You can order delivery directly from 5 Napkin Burger - Upper West Side using the Order Online button. 5 Napkin Burger - Upper West Side also offers delivery in partnership with Unknown. 5 Napkin Burger - Upper West Side also offers takeout which you can order by calling the restaurant at (212) 333-4488.

5 Napkin Burger - Upper West Side is rated 4.6 stars by 1335 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by 5 Napkin Burger - Upper West Side