5 Napkin Burger - Upper West Side
Amazing upbeat service & happy to accommodate our needs... delicious food & wonderful milkshakes.
Amazing restaurant with great food, atmosphere and friendly staff
Enjoyed our meal with our friends. The roasted pineapple margarita was delicious. Great poke and sushi. Awesome onion rings. And fantastic burgers. A fun spot to grab drinks and dinner!
It's a burger place there should be more burgers on the menu, not sushi & chicken.
Great burgers! Great atmosphere, never disappointed!
Reliably delicious burgers, good wine/beer/cocktail menu, friendly service and good kids menu.
VERY noisy at 6:30pm on a Saturday night, with many tables having multiple excited children. If that is not your ideal dining environment, come at 7:30, when the crowds tend to older and conversation is possible. Food was very good (including the The Impossible”, a plant-based burger.
Great food, great environment and even though we had to wit 15 minutes for our table and one of the waitresses messed up our check, it was still a great experience!
Always a safe place to go. Tonight the kitchen was obviously off, as it took considerably longer than usual for the entree’s to arrive. Manager and waiter apologized. Will be back as quality is consistent
Seems to be running downhill rather than up. Their reasonable prices keep the crowds coming, however.
Great place for lunch with friends: good range of menu options, with/without meat, and friendly, efficient service. What a terrific idea to offer the burger on top of a salad, especially with a truly great salad that is consistent with the truly great burger. If you can resist the french fries (and we did!), you won't miss them (much) because the burger and salad are excellent.
I always order the burger salad and sweet potato fries, which are consistently good. The one thing I wish were better were the non-alcoholic drink options. La Croix flavored seltzer, for example, is pretty mediocre for a $3 can.
Buenas hamburguesas, muy ricas las entradas y los postres
I've been here 5-10 times over the years, and this time was a disappointment. In the past, it's been far better.
Service was lackadaisical at best, when the restaurant was busy, but not super busy. My burger was undercooked. The pickles were definitely bottom-of-the-barrel. Fries were so-so. Usually, my friends comment on how great everything is, and this time no one said a thing. I think everyone was being polite, because the food simply wasn't that good. Maybe it was the holidays, but I hope things improve again in the new year.
All the food was very good. A little pricey but good.
Burgers were great! There beer fridge was not working so our beers were a bit warm. Cocktails were good tough!
Christmas Day burgers preceded by a Tuesday Happy Hour was the perfect meal following a Christmas movie. Burgers were quite good, as was the lamb burger.
Good food but service was very slow. Two hostesses were at the entrance the whole time and server seemed overwhelmed even though restaurant was only about half full. Easy place to take our kids, though, and kids menu is a great value.
The food was ok.
The food was good but the music was too loud
GreAt food. Great atmosphere.
It was great
Always happy when I eat here. The Texican salad with impossible burger on it is perfection.
Horrible service waited to be greeted by the server. He simply walked over handed us a bowl of pickles then left! He came back about 10 min introduced himself took our order then we waited 5-10 min later we finally got water we ordered followed about 10 min later for our appetizer. Then we sat there waiting about 25-30 min for a medium rare and medium burger! Only to have the medium rare burger medium well to well done. I flagged down my server to show him he looked waved his hands and walked off! I sat there about 5 min waiting to see if he was getting manager but he didn’t and just went to another table and ignored us! I had to goto the hostess at the door and request to see a manager! The manager himself was very professional and remade the burger and couldn’t believe how we were treated! Overall the food is ok service is horrible if it weren’t for the manager it would have been a very bad experience
Excellent service. The burger options are plentiful. Try the Impossible Burger and be amazed how delicious a vegan patty can taste! Both types of fries are delicious; I prefer sweet potatoes.
Very family-friendly and great for large groups! Thank you!
5 N burger was great and so was the truffle.
was really disappointed with atmosphere and thought the quality of the turkey burger would not rate for my dogs who eat really well. came to the upper west side for a different experience before heading to Times Square and a show and did not enjoy it AT ALL!!! sadly missed the mark!
Great late night happy hour food and drink specials. Slider special not as good as regular burgers on menu. Great waiter.
While it has 'burger' in its name, there is something for everyone here, including salads and grain bowls. It's very popular with families.
The vibe was good, and the food was good. Overall, I enjoyed the lunch.
Great food, great service, loved that everything waa fresh, hormone free meats.
Delicious burgers; great staff and service.
The wait staff is lovely and attentive, but the order was messed up, twice. Onion rings are good, fries are okay, even though we ordered medium-rare, the burger was dry and was not juicy enough to require one napkin.
We’re regulars and they treat us like that which is appreciated. Great food, great service, great way to kick off the weekend.
They removed the merguez burger which I loved and replaced it with another lamb burger which wasn’t great our server was excellent
If you want a burger, THIS IS THE PLACE. Fantastic selection. Great service. Something for everyone!
Wait staff were inattentive, took 15-20 mins for waters. Only 1 bar tender working tables and bar.
Scrumptious burgers and froendaly service! Their rating was lowered due to their inability to timely honor our reservation. We waited almost 30 minutes past the reserved time. Love the food tho!