5 Napkin Burger - Upper East Side

4.6
281 Reviews
$30 and under
Burgers
5 Napkin Burger is a premium, full-service burger restaurant with a full craft beer & cocktail bar.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 281 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.5
service
4.3
ambience
4.4
value
Noise · Moderate
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OT
vipOpenTable Diner
New York Area
1 review
Dined 5 days ago
Overall3food2service4ambience3

The sides/appetizers came out cold. The waitstaff put in a new order and corrected the issue and even took it off the bill.

Initially they gave us some other tables order for the burgers but put in another order for the what we actually ordered. I ordered medium rare but the meat was over cooked (more like medium well) so it lacked any juice. I didn’t bother having them remake it.

Unfortunately experience was all a bit messed up but the waitstaff corrected everything and was absolutely helpful. The burger was not as appetizing as I’d hope it’d be.

OT
OpenTable Diner
1 review
Dined on January 9, 2022
Overall3food3service4ambience3

I enjoyed my burger. I ate the Avocado Ranch Burger. It was very flavorful. It was a tad bit undercooked. I ordered medium well, and it was medium. My fiancé and I were looking forward to tasting the wings. Sadly they were sold out of wings when we visited.

JP
JavierP
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

Un descubrimiento !!!
Atentos en todo momento
Calidad , precio y cantidad muy muy buena
Lo recomendaré a todos los españoles que vengan a NY

Report
CD
CindyD
1 review
Dined on December 25, 2021
Overall4food4service4ambience4

I had one of the Brunch items with a cocktail. I enjoyed it. Old R&B classics from the 5o's were playing.

KS
KristiS
New York Area
1 review
Dined on December 20, 2021
Overall5food5service5ambience5

It was clean, services was great, and the food hit the spot.

UG
UrvG
New York Area
4 reviews
Dined on December 17, 2021
Overall4food5service4ambience4

Great food and service. The Napkin burger and the charred broccoli never fail to impress.

SL
SusanL
1 review
Dined on December 11, 2021
Overall3food3service4ambience4

Had the Asian salad, mostly cabbage would benefit by adding lettuce

MR
MarkR
Baltimore
17 reviews
Dined on December 10, 2021
Overall5food5service5ambience5

Excellent food and service!

OT
OpenTable Diner
Orlando
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

The food was amazing and the service was great.

PD
PatriciaD
New York Area
17 reviews
Dined on December 3, 2021
Overall4food4service4ambience5

Always a treat at 5 Napkin Burger. The burgers are delicious and the staff is attentive and kind. Enjoy !!

C
Clarilam
Chicago
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

Was perfect, the bacon cheeseburger so good and it’s cheaper

OT
OpenTable Diner
Orlando
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Great selection of appetizers! Truffle fries + parmesan and Buffalo wings <3

OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Amazing food- amazing service. Went on thanksgiving fir lunch as we were traveling from out of town. Staff was cheerful, happy to help, attentive and the did was amazing! We highly recommend the 5 napkin burger. Go visit this restaurant on the upper east side.

B
vipBetera
New York Area
170 reviews
Dined on November 13, 2021
Overall5food5service5ambience3

Delicious Asian Crunch Salad (really crunchy, and big portion) with perfect salmon and above all else, charming and friendly service. Fun spot, well-priced, and a favorite of ours. Thanks to all, especially to our server last night.

MA
vipMaryA
New York Area
8 reviews
Dined on October 31, 2021
Overall4food4service5ambience4

drinks are delicious and a great value
cang beat the burgers!!

KN
KenN
New York Area
6 reviews
Dined on October 30, 2021
Overall3food4service1ambience3

Our server while polite, was not responsive. The order came out incorrect and when I mentioned it at the end when she brought the check, she went back and the manager gave us a credit, which of course is always the right thing to do and felt good. I realize that "good help is hard to find", though it seems like more training and supervision on the floor would be a help. Of course it's a "vicious cycle", and she won't get good tips and will leave......

We'll be back.
Ken Neumann

g
vipgmpnyny
New York Area
51 reviews
Dined on October 21, 2021
Overall4food4service4ambience4

Great for outside

OT
OpenTable Diner
New York Area
13 reviews
Dined on October 17, 2021
Overall4food4service4ambience4

We had brunch at 5 Napkins. It hit the spot for sure after a 5 mile walk. I love my egg sandwich. Very reasonable and good service too. Excellent wavy fries:))

e
vipellenost
New York Area
84 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

Excellent burgers! Very friendly and attentive staff. Outdoor seating is well spaced.

OT
OpenTable Diner
New York Area
1 review
Dined on October 15, 2021
Overall5food4service5ambience5

Spacious outdoors, kid friendly and tasty good

OT
vipOpenTable Diner
Chicago
9 reviews
Dined on October 12, 2021
Overall4food5service5ambience4

Lots of calories, but worth every bite!!

D
vipDebo
New York Area
29 reviews
Dined on September 26, 2021
Overall4food5service4ambience3

Delicious burgers. Service was good and attentive.

y
vipyumyum
New York Area
17 reviews
Dined on September 14, 2021
Overall3food5service1ambience5

You need more wait staff.

I know it is difficult to hire now, but service was not good.

j
jordanal
New York Area
3 reviews
Dined on August 16, 2021
Overall4food4service4ambience4

For the price, service, quality of food, 5 Napkin Burger fits the bill! Drinks were great and what’s not to love about a good burger!!

R
vipRobbie
New York Area
36 reviews
Dined on August 14, 2021
Overall2food3service2ambience3

Did not get the juicy cooked to my instructions cheese burger. They added bacon which I did not order. Perhaps they gave me another persons order. One waiter serving many tables never returned to check on whether you liked your food until after you finished. Dirty table left after check was requested. Disappointing since burgers are their business.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on August 9, 2021
Overall5food5service4ambience5

It was a delightful dinner

JG
JulieG
New York Area
1 review
Dined on August 8, 2021
Overall5food5service5ambience5

Always FRESH and delicious! Best staff ever! Polite, welcoming and professional. Food is such great quality. Tuna burger is amazing! Homemade veggie burger is amazing! Have never had anyone have a bad meal here.

OT
OpenTable Diner
New York Area
1 review
Dined on August 6, 2021
Overall1food2service3ambience4

Usually good food. This time, it was so off. But they were nice about it and tried to correct.

CA
ChelseaA
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

Overall place was great. Definitely recommend & would go there again.

RC
RicardoC
1 review
Dined on May 25, 2021
Overall2food2service1ambience4

The server only came once to the table, the rest we had to catch whoever was passing by to order something. The food was not great but it was not bad either other than the broccoli (horrible). Also ordered a beverage and never came. I just paid and got out of there.

OT
vipOpenTable Diner
New York Area
6 reviews
Dined on April 20, 2021
Overall5food5service4ambience2

Great, healthy salads for an outdoor lunch with friends

AL
AlanofLI
New York Area
10 reviews
Dined on April 6, 2021
Overall5food5service5ambience4

We felt very comfortable with their outdoor dining, our first time, and the waiter was great

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on March 7, 2021
Overall5food5service5ambience5

The food was delicious and everything came out in a timely fashion! Covid protocols were followed and it was a very enjoyable meal.

RS
RobertS
New York Area
7 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Always awesome here. Great service from nice people!

AF
AnnaF
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Food was great as always, service was very fast with minimal contact due to covid, and all outdoor tables had heat lamps hanging above head which were perfect for outdoor dining in December. Overall great dining experience topped off with a hot and strong Irish coffee, great way to end the hellish year that was 2020.

VJ
VieJ
New York Area
18 reviews
Dined on October 10, 2020
Overall5food5service5ambience5

Great burgers! Loved the bottomless brunch option! Mimosa and burgers are a winning combo in my book!!!

p
vippipsy
New York Area
8 reviews
Dined on October 3, 2020
Overall2food3service1ambience3

If it wasn’t for the rude host who attended to us when we arrived I would have given this restaurant more stars. We were a few minutes late and the host accosted us saying “we called you multiple times” and “we already broke up the tables”. I received 1 call which I couldn’t pick up as I was pushing a stroller. I also called the restaurant beforehand saying we’d be there closer to the hour. We sat down and ordered our meals. The waitstaff was nice and our food came in good time. Maybe the host was having a bad day but didn’t need to take it out on us.

PS
vipPeytonS
Jacksonville
3 reviews
Dined on September 27, 2020
Overall5food5service3ambience4

Went for brunch! Portions were really large and had the unlimited mimosas for $16, great value! Would go again.

R
vipRobbie
New York Area
36 reviews
Dined on March 6, 2020
Overall3food3service3ambience3

Small house salad good. Burgers not that juicy. One was overcooked but we had waited so long that we didn’t send back. Small order of onion rings for $7.
Had to order a second. Not a great burger.

R
Redheaddines
New York Area
34 reviews
Dined on February 29, 2020
Overall4food4service4ambience3

Food & waitstaff very good. It was so noisy!!

FAQs

You can order delivery directly from 5 Napkin Burger - Upper East Side using the Order Online button. 5 Napkin Burger - Upper East Side also offers delivery in partnership with Unknown. 5 Napkin Burger - Upper East Side also offers takeout which you can order by calling the restaurant at (212) 249-0777.

5 Napkin Burger - Upper East Side is rated 4.6 stars by 281 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by 5 Napkin Burger - Upper East Side