5 Napkin Burger - Upper East Side
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sick staff prohibited in the workplace
- Proof of vaccination required to dine indoors
The sides/appetizers came out cold. The waitstaff put in a new order and corrected the issue and even took it off the bill.
Initially they gave us some other tables order for the burgers but put in another order for the what we actually ordered. I ordered medium rare but the meat was over cooked (more like medium well) so it lacked any juice. I didn’t bother having them remake it.
Unfortunately experience was all a bit messed up but the waitstaff corrected everything and was absolutely helpful. The burger was not as appetizing as I’d hope it’d be.
I enjoyed my burger. I ate the Avocado Ranch Burger. It was very flavorful. It was a tad bit undercooked. I ordered medium well, and it was medium. My fiancé and I were looking forward to tasting the wings. Sadly they were sold out of wings when we visited.
Un descubrimiento !!!
Atentos en todo momento
Calidad , precio y cantidad muy muy buena
Lo recomendaré a todos los españoles que vengan a NY
I had one of the Brunch items with a cocktail. I enjoyed it. Old R&B classics from the 5o's were playing.
It was clean, services was great, and the food hit the spot.
Great food and service. The Napkin burger and the charred broccoli never fail to impress.
Had the Asian salad, mostly cabbage would benefit by adding lettuce
Excellent food and service!
The food was amazing and the service was great.
Always a treat at 5 Napkin Burger. The burgers are delicious and the staff is attentive and kind. Enjoy !!
Was perfect, the bacon cheeseburger so good and it’s cheaper
Great selection of appetizers! Truffle fries + parmesan and Buffalo wings <3
Amazing food- amazing service. Went on thanksgiving fir lunch as we were traveling from out of town. Staff was cheerful, happy to help, attentive and the did was amazing! We highly recommend the 5 napkin burger. Go visit this restaurant on the upper east side.
Delicious Asian Crunch Salad (really crunchy, and big portion) with perfect salmon and above all else, charming and friendly service. Fun spot, well-priced, and a favorite of ours. Thanks to all, especially to our server last night.
drinks are delicious and a great value
cang beat the burgers!!
Our server while polite, was not responsive. The order came out incorrect and when I mentioned it at the end when she brought the check, she went back and the manager gave us a credit, which of course is always the right thing to do and felt good. I realize that "good help is hard to find", though it seems like more training and supervision on the floor would be a help. Of course it's a "vicious cycle", and she won't get good tips and will leave......
We'll be back.
Great for outside
We had brunch at 5 Napkins. It hit the spot for sure after a 5 mile walk. I love my egg sandwich. Very reasonable and good service too. Excellent wavy fries:))
Excellent burgers! Very friendly and attentive staff. Outdoor seating is well spaced.
Spacious outdoors, kid friendly and tasty good
Lots of calories, but worth every bite!!
Delicious burgers. Service was good and attentive.
You need more wait staff.
I know it is difficult to hire now, but service was not good.
For the price, service, quality of food, 5 Napkin Burger fits the bill! Drinks were great and what’s not to love about a good burger!!
Did not get the juicy cooked to my instructions cheese burger. They added bacon which I did not order. Perhaps they gave me another persons order. One waiter serving many tables never returned to check on whether you liked your food until after you finished. Dirty table left after check was requested. Disappointing since burgers are their business.
It was a delightful dinner
Always FRESH and delicious! Best staff ever! Polite, welcoming and professional. Food is such great quality. Tuna burger is amazing! Homemade veggie burger is amazing! Have never had anyone have a bad meal here.
Usually good food. This time, it was so off. But they were nice about it and tried to correct.
Overall place was great. Definitely recommend & would go there again.
The server only came once to the table, the rest we had to catch whoever was passing by to order something. The food was not great but it was not bad either other than the broccoli (horrible). Also ordered a beverage and never came. I just paid and got out of there.
Great, healthy salads for an outdoor lunch with friends
We felt very comfortable with their outdoor dining, our first time, and the waiter was great
The food was delicious and everything came out in a timely fashion! Covid protocols were followed and it was a very enjoyable meal.
Always awesome here. Great service from nice people!
Food was great as always, service was very fast with minimal contact due to covid, and all outdoor tables had heat lamps hanging above head which were perfect for outdoor dining in December. Overall great dining experience topped off with a hot and strong Irish coffee, great way to end the hellish year that was 2020.
Great burgers! Loved the bottomless brunch option! Mimosa and burgers are a winning combo in my book!!!
If it wasn’t for the rude host who attended to us when we arrived I would have given this restaurant more stars. We were a few minutes late and the host accosted us saying “we called you multiple times” and “we already broke up the tables”. I received 1 call which I couldn’t pick up as I was pushing a stroller. I also called the restaurant beforehand saying we’d be there closer to the hour. We sat down and ordered our meals. The waitstaff was nice and our food came in good time. Maybe the host was having a bad day but didn’t need to take it out on us.
Went for brunch! Portions were really large and had the unlimited mimosas for $16, great value! Would go again.
Small house salad good. Burgers not that juicy. One was overcooked but we had waited so long that we didn’t send back. Small order of onion rings for $7.
Had to order a second. Not a great burger.
Food & waitstaff very good. It was so noisy!!
You can order delivery directly from 5 Napkin Burger - Upper East Side using the Order Online button. 5 Napkin Burger - Upper East Side also offers delivery in partnership with Unknown. 5 Napkin Burger - Upper East Side also offers takeout which you can order by calling the restaurant at (212) 249-0777.
5 Napkin Burger - Upper East Side is rated 4.6 stars by 281 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.