5 Napkin Burger - Upper East Side
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sick staff prohibited in the workplace
- Proof of vaccination required to dine indoors
House Made with Too Many Ingredients to Count, 5N Sauce & B&B Pickles on a Potato Roll
Greens & Grains Salad
7 Grain Rice, Shaved Brussels Sprouts, Arugula, Sweet Peas, Avocado, Pecorino Cheese, Scallions & Citrus Vinaigrette
Delicious burgers. Service was good and attentive.
You need more wait staff.
I know it is difficult to hire now, but service was not good.
For the price, service, quality of food, 5 Napkin Burger fits the bill! Drinks were great and what’s not to love about a good burger!!
Did not get the juicy cooked to my instructions cheese burger. They added bacon which I did not order. Perhaps they gave me another persons order. One waiter serving many tables never returned to check on whether you liked your food until after you finished. Dirty table left after check was requested. Disappointing since burgers are their business.
It was a delightful dinner
Always FRESH and delicious! Best staff ever! Polite, welcoming and professional. Food is such great quality. Tuna burger is amazing! Homemade veggie burger is amazing! Have never had anyone have a bad meal here.
Usually good food. This time, it was so off. But they were nice about it and tried to correct.
Overall place was great. Definitely recommend & would go there again.
The server only came once to the table, the rest we had to catch whoever was passing by to order something. The food was not great but it was not bad either other than the broccoli (horrible). Also ordered a beverage and never came. I just paid and got out of there.
Great, healthy salads for an outdoor lunch with friends
We felt very comfortable with their outdoor dining, our first time, and the waiter was great
The food was delicious and everything came out in a timely fashion! Covid protocols were followed and it was a very enjoyable meal.
Always awesome here. Great service from nice people!
Food was great as always, service was very fast with minimal contact due to covid, and all outdoor tables had heat lamps hanging above head which were perfect for outdoor dining in December. Overall great dining experience topped off with a hot and strong Irish coffee, great way to end the hellish year that was 2020.
Great burgers! Loved the bottomless brunch option! Mimosa and burgers are a winning combo in my book!!!
If it wasn’t for the rude host who attended to us when we arrived I would have given this restaurant more stars. We were a few minutes late and the host accosted us saying “we called you multiple times” and “we already broke up the tables”. I received 1 call which I couldn’t pick up as I was pushing a stroller. I also called the restaurant beforehand saying we’d be there closer to the hour. We sat down and ordered our meals. The waitstaff was nice and our food came in good time. Maybe the host was having a bad day but didn’t need to take it out on us.
Went for brunch! Portions were really large and had the unlimited mimosas for $16, great value! Would go again.
Small house salad good. Burgers not that juicy. One was overcooked but we had waited so long that we didn’t send back. Small order of onion rings for $7.
Had to order a second. Not a great burger.
Food & waitstaff very good. It was so noisy!!
Great spot for lunch! Burgers were yummy and the lunch price point great esp for the city! Will be back!
We love their salads. We had good food and good service.
I found the burger is smaller then it used to be and it was little on dry side
Dinner was excellent. We will be back.
I would have given this restaurant 4 stars but, once again, soggy fries! How in the world can a burger joint (and they do have great burgers!) serve SOGGY fries!
Server was attentive, warm and well trained. My husband loved the mushroom bleu. My go to is greens and grains salad with a veggie burger. Never disappoints. The kitchen was very efficient at getting the food out which was an appreciated improvement. Lovely Sunday dinner experience
Good service, good food! Very reliable. Family friendly. Can never go wrong here.
As usual, great times at 5 Napkins burger for our young and large family of parents and very young children.
Our waiter was just amazing and everyone enjoyed their food. This is a perfect spot for families in the upper east side and we wipe often.
Bad service bad Mitzi ball soup (I eat sag the 9th Ave restaurant often;, it’s far better.
Good service and burgers always served hot and juicy! Get the wings to start.
Our waiter was terrific & food very good!
I love the salads at 5NB and usually go back to have the same. Whenever I bring a friend to try them, they too get hooked.
Everything was delicious. Great will children.
Okay option for neighborhood meal
It nice for eating a healthy meal. We love the dinner salads!
Food is good- not the best burgers I’ve had for sure. First we were sat at a terrible tiny booth and we asked to move moved as did the people after us that were also sat there then the place was piping hot! We started to sweat as soon as we stepped inside! Cold outside and we were very much in need of some warmth but it was so pipping hot inside that we were wishing we were back in the cold!
Service was terrible, from not getting appetizer plates, sat there and at appetizers without a plate for it after being halfway done the manager noticed and gave us some plates. We ordered large fries and got small fries, then my sons food didn’t come out as the waiter forgot to put it in. My sons burger came out after we were almost done eating, the manager did give his burger on the house to try and fix the terrible service we were given. It was NOT a busy night and the floor was full of bus boys and waiters.
WILL NEVER RETURN!
Dear Anonymous, I thank you for taking your valuable time to write a review from your last visit.I take all the reviews and feedback very seriously. We here 5 napkin burger strive to provide authentic hospitality to all our guests. I think we fail to deliver on your last visit.We will love to have you back and show you our service standard is not what you had experienced on your last visit.I will make sure to keep the heat down. Thank you A.Lama GM
Overall we had a good experience. We dined for an early lunch on New Year’s Eve . While my husband enjoyed his 5 Napkin Burger and fries and I enjoyed the kale salad we were very dissapointed that one of their best menu items was not available-they had no onion rings! The explanation offered was that it’s a very popular item and they ran out, which is the very reason they should have planned better. So we may try another 5 Napkin location the next time.
Food is always good. Service is always slow, even when it's not at all busy. But it's a neighborhood favorite and we will continue to go!
Please open a 5 Napkin Burger on East 86th Street, NYC! :-)
I very often eat at 5 napkin in Hell's Kitchen in the theatre district. The food is delicious and the service is outstanding. I was so disappointed in this Upper East Side restaurant. Poor food and poor service even though the restaurant was not crowded.
Food is always very tasty and staff very nice.
You can order delivery directly from 5 Napkin Burger - Upper East Side using the Order Online button. 5 Napkin Burger - Upper East Side also offers takeout which you can order by calling the restaurant at (212) 249-0777.
5 Napkin Burger - Upper East Side is rated 4.4 stars by 260 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.