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Party Size
For 2
Date
Today
Time
7:00 PM
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Booked 12 times today
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5 Napkin Burger - Union Square

4.4
501 reviews
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$30 and under
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Burgers
Top Tags:
  • Casual
  • Comfort Food
  • Kid-friendly
5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
Dining Style
Casual Elegant
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Cuisines
Burgers, American
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Hours of operation
Monday - Thursday: 11:30am - 12:00am; Friday: 11:30am - 1:00am; Saturday: 11:00am - 1:00pm; Sunday: 11:00am - 12:00am
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Phone number
(212) 228-5500
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Andy D'Amico
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Neighborhood
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Cross street
3rd Avenue
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Public transit
4,5,6,L,N,R
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Gift Card
Additional
Bar Dining, Beer, BYO Wine, Delivery, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Outdoor dining, Takeout, Weekend Brunch, Wheelchair Access, Wine

Specials

Mother's Day Menus & Specials

Show this promotion for a free dessert for Mom!

Sunday, May 13, 2018

What 501 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.1
service
3.9
ambience
4.0
value
Noise · Moderate
78% of people would recommend it to a friend
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3.0Dined 4 days ago

Delicious burgers and almost no wait. Had to find waiter a few times for drink refills which is why the low rating.

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3.0Dined on April 17, 2018

Thier humburgers are so big. That's it. Service is not so bad. I ordered 5napkin oburger. It was too much mayonaise.

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5.0Dined on April 14, 2018

Amazing burgers! They also offer a gluten free bun. Fries are delicious, but burger is huge so you actually don't need the fries.

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3.0Dined on March 25, 2018

Didn't like it at all. Worst burger ever. Service was very friendly though

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5.0Dined on March 24, 2018

Great burgers properly prepared and presented by on the ball wait staff.

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3.0Dined on March 6, 2018

Way too noisy. I think I'll stick to eating here at lunchtime when it is much quieter.

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5.0Dined on February 28, 2018

New menu. Some different items

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5.0Dined on February 25, 2018

Birthday for my Wife

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3.0Dined on February 24, 2018

The food was good. Waiter awful forget half what I said.

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4.0Dined on February 24, 2018

Veggie burger was the best ever! Fries were a little soggy but tasty.

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5.0Dined on February 23, 2018

This was my third time at a 5 Napkin Burger but it was my family's first -- they loved it! It had the perfect amount of casual uniqueness you often find in the city. Yes, it's a burger place, but it's also so much more. Very delicious, would recommend!

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5.0Dined on February 21, 2018

Best burgers in NYC. Wait staff seems a little overextended; restaurant could probably have more severs and reduce the number of tables staff is responsible for. But that's a small caveat. Great, reasonably priced place for a burger and a beer.

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5.0Dined on February 16, 2018

Very good burgers,cocktails were awesome and not too pricey.
Somehow the place is very noisy.
Waiters are very nice and professional.

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3.0Dined on February 10, 2018

Nothing bad, nothing wonderful -- except our server who learned we didn't have much time and who then rushed our orders. We were steeply appreciative.

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3.0Dined on February 7, 2018

Pros: our waitress was very nice. The decor/vibe of the place is nice as well, and it's a large space. I really enjoyed my rum punch!
Cons: My burger cost $15, and did not come with fries or any other side. I might have let this slide if it had been an amazing burger, but it wasn't. I got their (self-named) 5 napkin burger, and I found the cheese to be oddly hard and chewy - not melted - and the caramelized onions and sauce to be pretty bland. My husband and I both felt our burgers were cooked well beyond what we'd requested; his ended up well done and mine ended up SO well done that it was hard to bite into. If your main menu item is burgers, and that's the bulk of what you serve, you should have that down to a science. It was very surprising that getting the burger ingredients and temperature perfect isn't a top priority.
I also feel that this is a significant change from the last time I was there, when I quite enjoyed my burger. I'm plan to look around next time I want to eat in the area.

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4.0Dined on February 3, 2018

Quick bite to eat wandering around union square on a Saturday and pre-show before wandering into the theatre district. Burgers and fries were good. Restaurant was pretty empty so it was quiet. Waitress was only somewhat attentive..... for such a quiet afternoon I thought the service could have been better.

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4.0Dined on February 1, 2018

Met friends before going out to a bar for a friend who was sing, and recommended this place. Always spot on. They cook the burgers correctly. Medium tar is medium rare. Not a huge fane of our waitress saying “how would like that cooked, medium?” For this that say a temperature in the order. A simple - how would like that cooked would suffice.
Otherwise really good as usual!

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3.0Dined on January 20, 2018

I have eaten at this 5 Napkin Burger many times and have always enjoyed it, however, tonight I was very disappointed and annoyed.
I had a 6pm reservation and was not seated until at least 6:15pm. I explained to the hostess we had to be somewhere by 7:30pm and she assured me we would be seated shortly.
We were finally seated and then did not get our order taken for at least 15 more minutes.
At 6:50pm, I had a hostess check on the food, since the waitress was not around and she said it would be soon. Finally, the waitress appeared and went back to the kitchen and brought out the food herself, so it didn't have to wait for a runner, which I appreciated, but from a 6pm reservation to not be served until almost 7pm when the order was 2 veggie burgers & fries is not really acceptable.
I understand they were busy, but then they shouldn't accept reservations, if they can't honor them.

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3.0Dined on December 25, 2017

Comfort food , friendly service , casual eating , burger is a notch above Mcdonald.

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5.0Dined on December 25, 2017

Fantastic food as always, and great service even on a very busy Christmas day!!

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3.0Dined on December 15, 2017

Good reliable food - burgers, turkey burgers, great fries. Service varies. This particular day, server was a little less than attentive - forgot drink order, didn't return, etc. Nice enough but not well-trained. No big deal but less than good.

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5.0Dined on December 2, 2017

Took my family when they visited from out of town. Everyone agreed that the burgers were amazing! Great atmosphere as well.

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5.0Dined on December 2, 2017

Love this place. Very friendly service, great food, nice vibe. What more could you ask for?

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4.0Dined on December 1, 2017

Great burgers for a great price and awesome service. Booths are hard to find in NYC, and 5 napkin has tons of them.

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5.0Dined on November 29, 2017

Great selection of burgers

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4.0Dined on August 10, 2017

Great burger but the onion rings, which I remember as being amazing in the past, were clearly mass produced, out of a box, and very disappointing. Go for the burger, the onion rings....not so much.

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5.0Dined on August 5, 2017

GREAT place. Came here with a group of 6 for my birthday. Amazing waitress that catered to our special requests. It was a little busy and took a little longer than I would have liked for our food and drinks. One plate was slightly undercooked but was taken care of swiftly and was no problem. Definitely a fun, trendy spot. Would come here again in a heartbeat.

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5.0Dined on August 3, 2017

Great place to go with friends after work or if you're just in town visiting! Relatively quick but still a good sit down service. Would definitely recommend to all my burger-loving friends!

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5.0Dined on July 31, 2017

Excellent, moderately-priced restaurant. We had the veggie and ahi tuna burgers. Both were delicious. And the fries were a cut above as well. Service was excellent.

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5.0Dined on July 21, 2017

Amazing food, great atmosphere, and awesome service!

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1.0Dined on July 18, 2017

Service was good, however there was a child's birthday party and the parents were very rude and had no respect for the other diners. Although an awkward situation, the hostess could have told them to quiet down as they were running around frantically and screaming in the restaurant.

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3.0Dined on July 14, 2017

Really used to like 5 Napkin, but haven't been in a couple of years, so I am not sure when they changed their menu, but the burgers are not as good as they used to be. The bun was wrong for the burger, the Turkey burger tasted like olive meatloaf and my wife's cheeseburger was dry and bland, neither of us finished ours. It is too bad, the drinks are good and the service and space are both good. Hopefully they will get things back on track soon.

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5.0Dined on July 8, 2017

Best burger I've ever had! Every bite is juicy and basically drips as you eat, but you never feel as if your eating a bunch of grease. Great taste, and very filling! The sides come separately but you better have a friend to share them with. Great service, even better food. It's casual dining that's right on the corner of a busy intersection so you can sit on the patio or still people watch from inside with all of the big windows. I'd stop here again anytime, it's perfect for a worked up appetite after walking all over the city!

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5.0Dined on July 1, 2017

They were very patient with me as I had a reservation but my lunch partner was extremely late. The food was good and came out in a timely manner. I got the avacado burger which was delicious but a bit of a mess to eat. Nothing a fork,knife, and five napkins couldn't fix.

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4.0Dined on June 24, 2017

Great burgers but the service at this location is unacceptably poor. I've had this experience here a few times now...

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5.0Dined on June 24, 2017

The food and service was perfect as always! My daughter left a painting behind; we called later and they held it for us to come pick up--excellent customer service!

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5.0Dined on June 23, 2017

Great Manhattan's, dramatic presentation of onion rings, if a little too greasy. I love the greens and grains salad bowl. There is always something for everyone on the menu.

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1.0Dined on June 16, 2017

The food and ambiance was fine. The Service is non existant. The server literally sighed every time we asked him for something, and rolled his eyes. It got so bad that I got up from the table to fill my own soda because I didn't want to bother the server.

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4.0Dined on June 15, 2017

Fun restaurant, great burgers, excellent and friendly service. I would go there again!

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5.0Dined on June 9, 2017

First time at this chain. Great service and excellent burgerm served speedily.

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