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Party Size
For 2
Date
Fri, 2/23
Time
10:30 PM
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Booked 32 times today

5 Napkin Burger - Union Square

4.3
490 reviews
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$30 and under
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Burgers
Top Tags:
  • Casual
  • Comfort Food
  • Fun
5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
Dining Style
Casual Elegant
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Cuisines
Burgers, American
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Hours of operation
Monday - Thursday: 11:30am - 12:00am; Friday: 11:30am - 1:00am; Saturday: 11:00am - 1:00pm; Sunday: 11:00am - 12:00am
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Phone number
(212) 228-5500
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Andy D'Amico
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Neighborhood
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Cross street
3rd Avenue
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Public transit
4,5,6,L,N,R
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Gift Card
Additional
Bar Dining, Beer, BYO Wine, Delivery, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Outdoor dining, Takeout, Weekend Brunch, Wheelchair Access, Wine
What 490 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3  based on recent ratings
4.2
food
4.2
service
4.0
ambience
4.1
value
Noise · Moderate
88% of people would recommend it to a friend
  • 5
  • 4
  • 3
  • 2
  • 1
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vipDenny (New York Area)
5.0  Dined 3 days ago

Best burgers in NYC. Wait staff seems a little overextended; restaurant could probably have more severs and reduce the number of tables staff is responsible for. But that's a small caveat. Great, reasonably priced place for a burger and a beer.

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OpenTable Diner (New York Area)
5.0  Dined on February 16, 2018

Very good burgers,cocktails were awesome and not too pricey.
Somehow the place is very noisy.
Waiters are very nice and professional.

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vipHWeil (New York Area)
3.0  Dined on February 10, 2018

Nothing bad, nothing wonderful -- except our server who learned we didn't have much time and who then rushed our orders. We were steeply appreciative.

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vipMardi (New York Area)
3.0  Dined on February 7, 2018

Pros: our waitress was very nice. The decor/vibe of the place is nice as well, and it's a large space. I really enjoyed my rum punch!
Cons: My burger cost $15, and did not come with fries or any other side. I might have let this slide if it had been an amazing burger, but it wasn't. I got their (self-named) 5 napkin burger, and I found the cheese to be oddly hard and chewy - not melted - and the caramelized onions and sauce to be pretty bland. My husband and I both felt our burgers were cooked well beyond what we'd requested; his ended up well done and mine ended up SO well done that it was hard to bite into. If your main menu item is burgers, and that's the bulk of what you serve, you should have that down to a science. It was very surprising that getting the burger ingredients and temperature perfect isn't a top priority.
I also feel that this is a significant change from the last time I was there, when I quite enjoyed my burger. I'm plan to look around next time I want to eat in the area.

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OpenTable Diner (New York Area)
4.0  Dined on February 3, 2018

Quick bite to eat wandering around union square on a Saturday and pre-show before wandering into the theatre district. Burgers and fries were good. Restaurant was pretty empty so it was quiet. Waitress was only somewhat attentive..... for such a quiet afternoon I thought the service could have been better.

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vipEnoTerra (New York Area)
4.0  Dined on February 1, 2018

Met friends before going out to a bar for a friend who was sing, and recommended this place. Always spot on. They cook the burgers correctly. Medium tar is medium rare. Not a huge fane of our waitress saying “how would like that cooked, medium?” For this that say a temperature in the order. A simple - how would like that cooked would suffice.
Otherwise really good as usual!

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vipOpenTable Diner (New York Area)
3.0  Dined on January 20, 2018

I have eaten at this 5 Napkin Burger many times and have always enjoyed it, however, tonight I was very disappointed and annoyed.
I had a 6pm reservation and was not seated until at least 6:15pm. I explained to the hostess we had to be somewhere by 7:30pm and she assured me we would be seated shortly.
We were finally seated and then did not get our order taken for at least 15 more minutes.
At 6:50pm, I had a hostess check on the food, since the waitress was not around and she said it would be soon. Finally, the waitress appeared and went back to the kitchen and brought out the food herself, so it didn't have to wait for a runner, which I appreciated, but from a 6pm reservation to not be served until almost 7pm when the order was 2 veggie burgers & fries is not really acceptable.
I understand they were busy, but then they shouldn't accept reservations, if they can't honor them.

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Yeuamthuc (New York Area)
3.0  Dined on December 25, 2017

Comfort food , friendly service , casual eating , burger is a notch above Mcdonald.

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vipOpenTable Diner (New York Area)
5.0  Dined on December 25, 2017

Fantastic food as always, and great service even on a very busy Christmas day!!

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vipfrequentdiner (New York Area)
3.0  Dined on December 15, 2017

Good reliable food - burgers, turkey burgers, great fries. Service varies. This particular day, server was a little less than attentive - forgot drink order, didn't return, etc. Nice enough but not well-trained. No big deal but less than good.

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Nicole (New York Area)
5.0  Dined on December 2, 2017

Took my family when they visited from out of town. Everyone agreed that the burgers were amazing! Great atmosphere as well.

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OpenTable Diner (New York Area)
5.0  Dined on December 2, 2017

Love this place. Very friendly service, great food, nice vibe. What more could you ask for?

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vipLaManation (New York Area)
4.0  Dined on December 1, 2017

Great burgers for a great price and awesome service. Booths are hard to find in NYC, and 5 napkin has tons of them.

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vipOpenTable Diner (New York Area)
5.0  Dined on November 29, 2017

Great selection of burgers

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vipHowardNYC (New York Area)
4.0  Dined on August 10, 2017

Great burger but the onion rings, which I remember as being amazing in the past, were clearly mass produced, out of a box, and very disappointing. Go for the burger, the onion rings....not so much.

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