5 Napkin Burger - Hell's Kitchen

4.6
4464 Reviews
$30 and under
Burgers

Top Tags:

Pre/post Theatre
Casual
5 Napkin Burger is a Premium, Full-Service Burger Restaurant with a Full Craft Beer & Cocktail Bar.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 4464 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.3
service
4.3
ambience
4.3
value
Noise · Moderate
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KL
KLORNJ
New York Area
1 review
Dined 4 days ago
Overall5food5service5ambience5

Good good experience. The good quality was very good. The staff were very attentive, courteous and helpful. Enjoyed the outdoor seating.

K
Kong
New York Area
3 reviews
Dined on August 28, 2021
Overall4food4service4ambience3

Bene coming her for years and the burgers are just consistently good. The fries also stand up to that well. Just a good casual place where you always know what you're going to get.

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 27, 2021
Overall5food5service4ambience4

Food was great. The signature 5 napkin burger did not disappoint. Cocktails were great, sweet potatoes fries were good. Brussel Sprouts were just okay. Ordering everything from our app worked out fine, but I still kind of miss having a defined server. They food came out quick though.I’ll definitely go to this location, or any other location of this chain again.

PA
PeterA
New York Area
2 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

One of the most unpretentious, basic, delicious and LEGIT burgers I've had in years...and fries & shakes that tasted like they used to when I was a kid (60 years ago).
Fun, funky vibe, outstanding service from the waitstaff (I had to keep checking that I was really at a burger joint), and what you'd end up paying at other NYC places with mediocre food/service. I have only one complaint...and it's a big one: why isn't there a '5 NAPKIN' in NJ???

Great Place!

BC
vipBeeC
New York Area
6 reviews
Dined on August 25, 2021
Overall3food4service2ambience2

I found it disconcerting to see staff unmasked indoors. I had my mask on when I went inside to get seated for my table outdoors. The unmasked hostess asked to see my vaccine status even though I would be sitting outside, "for safety" she said in case I came inside to go to the bathroom.
When I asked why she wasn't masked "for safety" indoors, she only gave me an inrritated smile. Other staffers were also working unmasked inside.
I know this is really a tough time for restaurants and their workers to navigate. Maybe it's because I know people who've had breakthrough infections, but the unmasked staffers present an unecessary risk I'd rather avoid.

OD
vipOccasionalDiner
New York Area
16 reviews
Dined on August 23, 2021
Overall5food5service5ambience4

Signature burger was amazing! Tower of onion rings and sweet potato fries were excellent as well! Portions are huge. Could have easier shared the burger along with all the sides.

J
vipJeff
New York Area
23 reviews
Dined on August 21, 2021
Overall4food4service3ambience4

A little pricey for what it is, but good food! Currently no table service, everything is ordered and paid on your phone - very little interaction with staff. I’d say 4 out of 5 stars! But absolutely nothing wrong - no complaints at all!

f
foodie
Miami
4 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

Love this place!! Service was great a very friendly.

S
vipSteve
Washington DC
50 reviews
Dined on August 18, 2021
Overall4food4service5ambience3

Great burgers. The new crinkle french fries are not so great. Will not order them again. Very good opion rings. Great fresh tuna.

HN
HandmanNYC
New York Area
47 reviews
Dined on August 16, 2021
Overall4food4service4ambience4

It's a neighborhood go-to kind of place and have been many times. Always dependable and consistently good food, atmosphere and service!

LR
LizR
1 review
Dined on August 14, 2021
Overall4food4service4ambience4

Love the Five Napkin Burger, and the Five Napkin Manhattan is great also. Always enjoy meeting friends here for a good meal and a great time.

OT
OpenTable Diner
1 review
Dined on July 22, 2021
Overall5food5service5ambience1

We were the only table there because of the pandemic. The server was kind and helpful. The food, as always, was delicious.

TK
TadK
Chicago
19 reviews
Dined on July 20, 2021
Overall5food5service4ambience4

Great flavor in the burger. Fries and onion rings were good. Drink selection good. Not huge fan of self order via app, but understand during COVID.

OT
OpenTable Diner
New York Area
1 review
Dined on June 30, 2021
Overall5food5service5ambience5

Loved it will be coming back

MD
vipMaddiesDaddies
New York Area
8 reviews
Dined on May 7, 2021
Overall5food5service5ambience5

Always great food.

R
Ruben
New York Area
1 review
Dined on April 30, 2021
Overall5food5service5ambience5

We were in NY for my husband's birthday for the weekend, we ended up eating here twice. The hamburgers are over the top, great ambiance, milkshakes and fries.

JI
JoyI
New York Area
8 reviews
Dined on April 29, 2021
Overall5food5service5ambience5

All was good, I have visited this location several times before the covid.

OP
OsoPardo
Miami
3 reviews
Dined on April 27, 2021
Overall5food5service5ambience5

Always a pleassure to visit this place for quality, staff and decoration.

OT
OpenTable Diner
New York Area
7 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

food was amazing!!! waiters were all very nice and the food came at a reasonable time. the manager even came over, introduced himself and asked if we needed anything. service was great!!!! this i has always been one of my go to spots.

OT
OpenTable Diner
New York Area
1 review
Dined on April 10, 2021
Overall5food5service5ambience5

Best Burger Ever!!!

Report
AL
vipAmyL
Las Vegas
22 reviews
Dined on March 24, 2021
Overall5food5service5ambience5

Great food and service! Fun Hell’s Kitchen area. Burgers here and cookies around the corner at Schmackery’s! If I was this place I would partner for desserts ! Burgers were fabulous!

g
vipgeorgef
Tampa
20 reviews
Dined on March 9, 2021
Overall5food5service5ambience5

Absolutely positively best turkey burger I have ever consumed!

OT
OpenTable Diner
New England
8 reviews
Dined on February 28, 2021
Overall5food5service5ambience5

Can’t go wrong with this place. So good

DH
DavidHKNYC
Palm Springs
28 reviews
Dined on February 24, 2021
Overall5food5service5ambience5

The service was impeccable, the food is always fantastic, and it was a pleasure to be back inside. The burgers were perfect, as were the fries, and my favorite, the brussels sprouts.

TG
TaraG
Miami
2 reviews
Dined on February 20, 2021
Overall4food4service4ambience4

This was a great find. I believe they said they have 5 locations. We just happened to stumble upon it, thinking ok, we'll get a burger. Best burger I've had in quite some time! Full bar, wine and beer. Highly recommend the sweet potato fries, and the $7 shake is well worth every penny!

c
vipcasinogirl
Atlantic City
8 reviews
Dined on February 15, 2021
Overall3food3service4ambience2

I expected an awesome burger, but I have had better. Especially being a New Yorker. The burgers are ridiculously priced for what you are given. I would say skip it. And I travel and eat out a lot.

OT
OpenTable Diner
Kansas City
2 reviews
Dined on December 31, 2020
Overall4food5service3ambience4

Our reservation didn't show up in their system, and ended up with a 45-minute wait for a table for 2. Once we were at the table, we had great service and great food

l
viplisan
New York Area
6 reviews
Dined on December 20, 2020
Overall5food5service5ambience3

The food was delicious and the service was great. Of course, we were outside due to Covid so i'm sure it would have been much better inside but they are doing a good job under the circumstances.

MD
vipMDavis
New York Area
95 reviews
Dined on October 24, 2020
Overall5food5service5ambience5

The food here is amazing. I love the onion ring tower. And their hamburgers are perfection. Terrific service.

MD
vipMDavis
New York Area
95 reviews
Dined on October 23, 2020
Overall5food5service5ambience5

Wonderful as always

SG
vipSamuelG
New York Area
22 reviews
Dined on October 16, 2020
Overall4food4service5ambience4

It was good.

QF
vipQualityFrugality
New York Area
50 reviews
Dined on September 13, 2020
Overall5food5service5ambience5

Good social distancing protocols! Always great food. Easy digital ordering.

VC
vipVinnieC
New York Area
87 reviews
Dined on March 13, 2020
Overall5food5service5ambience5

The Best Burger on the Planet and always perfectly cooked medium rare just the way I like it! Plus, the basil gimlets and sweet potato fries are equally delicious...I could literally eat here every single day for the rest of my life. Also, the servers are so friendly and professional. If I could I would give 5 Napkin Hell’s Kitchen 1,000 stars....but there’s also something sort of brilliant about a 5 star review for 5 Napkin!

A
Anonymous
New York Area
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

We made a reservation since it was a busy Saturday night and in doing so we were seated immediately. Our waiter was very nice and attentive, they even put a candle in my little one's milkshake for her birthday. Food was great! Thank you!

SP
SuPB
New York Area
7 reviews
Dined on March 7, 2020
Overall5food5service5ambience4

Great as always. A wonderful hamburger every time.

OT
OpenTable Diner
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

Family get together

R
Rick
New York Area
11 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

Pre show dinner. Have eaten here several times and never disappointed. Servers always attentive and friendly. Prompt with reservation time.

IR
vipIrisR
New York Area
1 review
Dined on March 4, 2020
Overall3food2service3ambience3

I have been to the Hell’s Kitchen Branch many times before. I usually order the veggie burger, their version not the impossible one. This time it did not taste the same and in fact was not good. Additionally, the rest rooms were dirty.

SJ
SimonJ
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Best burgers ever!! A must see/eat NYC eatery. Forget 5th Avenue and head over to 9th Avenue, Hells Kitchen.

FD
vipFredD
Philadelphia
9 reviews
Dined on March 1, 2020
Overall5food5service4ambience5

Incredible variety of specials and creative combination of ingredients. Highly recommend

FAQs

You can order delivery directly from 5 Napkin Burger - Hell's Kitchen using the Order Online button. 5 Napkin Burger - Hell's Kitchen also offers takeout which you can order by calling the restaurant at (212) 757-2277.

5 Napkin Burger - Hell's Kitchen is rated 4.6 stars by 4464 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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