Brought my granddaughter toNYC
Food and service was very good (as usual). Floor near the kitchen (where you had to walk to get to the washrooms) was slippery/greasy - really needs to be cleaned better.
We were celebrating that we completed the NYC 1/2 MARATHON and we went to your restaurant because you have veggie and vegan options. GUS was our server. GUS IS THE BEST SERVER EVER. Our host she was awesome as well but I dont have her name.
We come to town several times a year and enjoy your restaurant very much. One time we even brought twenty church teens with us, and your staff never blinked an eye! This time we were just exhausted and fell into a comfortable booth, drank too much, had lovely salads topped with lamb, excellent, and so was our server.
Loved it waiter was amazing drinks great burgers were the best
Been coming here since it opened! The quality of beef and sushi was not good. Burgers over cooked! Nachos were incredible!! (Good point). I used to order good wine from next door but they don’t allow that anymore so they allowed me to bring a bottle of wine in fir$10.00. (Very cheap in my opinion and you could raise this price.) Service was rough, missed a burger and kids drinks cane after dinner was served. (45 minutes, the waiter forgot which to be honest happens and was not a huge deal.(
The restaurant is still beautiful but just like many groups that expand there is a major difference in old 5 napkins and yesterday’s experience.
FYI, for what it’s worth I tried Nizza a few nights ago and it was the best pasta I had in a long time!!! Well done!!
We went to 5 Napkin Burger after a show. High energy and still packed at 10pm. Great good, great service!
Great burger fries and onion rings. Good beer and drink menu. Service was good. I would go again.
Apart from them trying 3x to take away my friend's empty plate while I was still eating (a pet peeve), it is a great, fun spot for pre-theater dinner.
Food was amazing. Our party was split between two tables. Daughters order was not communicated to our server so was never placed. She got her food after everyone was completed with their meal. Servers were very apologetic and removed her meal from bill with out any conversation with me. Was very generous. The food was amazing and the service was great. Was my first time in New York and enjoyed this plane.
I scheduled a business lunch here while attending a merting at the Marriott Marquis. It was close enough to get to, but removed from the hustle and bustle of Times Square. Service was quick and attentive. My tuna butger was delicious and cooked to my specifications.
Delish!!! One of my favorite burgers!! Messy so the name is perfect for the restaurant but just delish. My fav is the avocado ranch burger
Burgers, Fries, Onion Rings ---all delish!
THe place was packed, but service was prompt.
Because it was packed, it was a bit warmer in there than it should have been, but sometimes that is unavoidable.
Best burger I have had. Ideal buzzy atmosphere for a group visiting NYC. Good cocktails good service 👍
Went here with another mom and our two teenage daughters while on a girls trip to New York. Lots of different burger options, including vegetarian, so there was something for everyone. The portions are huge (10 ounce burgers), so you can split a burger and a side and get out of there for a reasonable price. They were also delicious. The waiter was super nice and helpful as well. Would go back next time I'm in town.
Amazing food great service awesome atmosphere great value !!! Great menu!!!
Great food, great venue. A little crowded though. Get reservations are your screwed.
Amazing burgers, great staff, good wine list. Casual and cozy atmosphere.
Bar-like atmosphere with delicious food and fantastic service!
Great location to be cozy and eat some delicious food. Wait staff was extremely helpful. We were able to modify food from the menu without any hassle.
We had dinner here before seeing a play on Broadway. Great burgers and atmosphere. Would definitely recommend.
Great burger restaurant. Excellent food and service.
Really friendly staff and awesome burgers and fries. Good energy in the place, and a good spot for a casual pre-Broadway show meal.
Went there a few weeks ago, pre-matinee. Had a quick snack of coffee and sweet potato fries. This visit was post-matinee; we made reservations in advance. Table was ready on time, food was great (one salad, 2 different burgers). Bill for 3 with alcohol, soda, side dishes, huuuge burgers, coffee, and chocolate lava cake (!!) was less than $95. Waiter was terrific! Very attentive and accomodating. We'll definitely go again next time we're in the city.
Food was excellent!
Amazing! 5 stars!
Consistent as always. One of the best burgers in town
It was a great meal. I enjoyed the veggie burger and sweet potato fries.
I was disappointed the management had change from white table clothes to brown paper. It changes the entire feel of the restaurant . Meal was fantastic as always
Really fun place, very tasty food, clever ordering scheme, super friendly staff. Will return for sure.
Great place to dine.
A little bit noisy but we tasted very good food.
We have eaten at 5Napkin Burger almost every time we are in NYC and it is consistently very good! This time was especially great...the food, and the service exceeded our expectation.
Nice quick dinner
Great burgers and sides. 100% recommendable
Good, hefty burgers. Portions are large, so order carefully.
I thought order came out too quickly.
Otherwise, it’s a decent burger joint.
Great burgers, sweet potato fries, brussel sprouts. Servers were attentive and quick!
Really yummy burger. VERY nice and welcoming.staff. Family friendly too.
We had the tempura and onion tower for appetizers. I would only get the onion rings again. The 5 Napkin burger itself was good but not great, and I would not recommend their fries. Ambience is great though. Good pick for being last minute.
Great service. We’re seated immediately even though we were early for our reservation. Friendly staff and amazing food. All I could ask for.
My companion that was visiting from Australia had been wanting to come here. It was a good as he had imagined and more. He was very happy and so was I. It was a very special date. THANK YOU!