5 Napkin Burger - Hell's Kitchen

4.5
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4285 Reviews
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$30 and under
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American
5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
What 4285 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.2
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
New York Area
35 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Glutin Free French Fries!!!! What else needs to be said?!?!?!

SD
1 review
Dined 6 days ago
Overall 5food 5service 4ambience 5

I took my teenage daughter and a group of her friends to dinner here after a Sunday theater matinee. The reservation was easy to make, and the restaurant gave me the table I requested. The place was crowded, but the service was good. Everyone enjoyed their food. I especially recommend the Brussels sprouts. The girls liked the ambiance, and a few of them grabbed cards to take home on their way out. This is the second time I’ve been to this location, and it’s perfect for a relatively inexpensive, tasty meal following a Broadway show.

LU
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Every time I visit NYC ( 6 th time this year ), I eat a Burger there . For me it’s the best burger in NYC. This time for me was a special ocassion ; my daughter’s 14TH birthday and her first trip to NYC ( we are europeans). When I made the reservation I specified this and asked for a cheesecake with a candle as a surprise for dessert. When I arrived I reminded the girl in the front desk and she already knew. Well, when we finished I was expecting someone to show up with it, but instead they asked us if we wanted dessert and I told our waiter ( aside) that I asked for the candle etc.. I was a little disapointed because my girl noticed everything,so at the end it was obvious what I was asking for. Everything was great but... could ‘ve been better!

EM
New York Area
6 reviews
Dined on September 6, 2019
Overall 3food 5service 5ambience 1

This restaurant is so noisy you can't have a conversation with your dinner companion.

OT
Columbus
12 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Haven’t been there for years but it was a favorite when I worked in Nyc. It’s still top notch !

NS
New York Area
5 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Another great experience with delicious drinks, burgers and onion rings. And very happy that my Ahi Tuna burger was as rare as I had asked for. Servers were friendly. And everything came out in a timely manner.

RE
London
8 reviews
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Walked past this restaurant the night before and thought it looked inviting. Booked online and were very pleased with the food and watermelon cocktails. Big shout out to the chocolate sundae I would eat on its own and not share with husband next time. You must have one

DR
New York Area
1 review
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Fantastic burger, excellent service guy was polite and very helpful and a lovely atmosphere

EB
New York Area
21 reviews
Dined on September 5, 2019
Overall 5food 4service 5ambience 5

We ordered the tuna poke with lettuce. It was tasty however menu does not list jalapeño peppers; it was spicy for us.
Service was good

AP
New York Area
2 reviews
Dined on September 4, 2019
Overall 4food 4service 4ambience 3

Buono il servizio, veloce e gentile. Hamburger di ottima scelta

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OT
1 review
Dined on September 3, 2019
Overall 5food 5service 5ambience 5

The service is always quick and friendly. The menu offers a good variety and everything we’ve tried has been prepared to order and has tasted great. It’s a great spot for a quick meal before or after (and sometimes even in between) a trip to the theatre. The prices are reasonable. During our last visit, the manager treated us to dessert to thank us for our loyalty; it’s nice that they keep track of that kind of thing.

OT
1 review
Dined on September 2, 2019
Overall 4food 5service 5ambience 3

Everything was great except the seating. The table is so cramped. The pedestal doesn’t leave anywhere to put your feet. We were stepping on each other all during dinner and felt very cramped.

P
New York Area
7 reviews
Dined on September 1, 2019
Overall 5food 5service 5ambience 3

The food was, as usual, excellent. The service was attentive, polite and professional. This restaurant is worth visiting if you have never been. My vegan friend found plenty to enjoy and my chock full of meat burger was done to order. I have no negative words to write; keep up the superb work.

CG
1 review
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

You know how hard it is to find a delicious, messy burger? Well, let me save you the search because 5 Napkin delivers both flavor and messiness in spades.
Their menu is great and we haven’t tried something we didn’t like. The drinks are delicious and the staff is always both kind and efficient.

MS
New York Area
1 review
Dined on August 29, 2019
Overall 4food 5service 5ambience 4

Bij ons bezoek aan NYC gezocht waar de beste hamburger van NYC gegeten kon worden. Dat was dus bij 5 Napkin burger.
Men had niets teveel gezegd. Mijn Double Cheeseburger was voortreffelijk. Mijn vrouw verorberde de speciale Napkin5 burger
Voor iedereen aan te raden!

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GL
1 review
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

Love the food and they were very accommodating when our party and time changed. It’s a go-to spot pre-theater for me and my friends.

DS
New York Area
1 review
Dined on August 28, 2019
Overall 3food 2service 2ambience 2

Busy atmosphere. Hard to get server's attention. Food came out sloppy. Very average experience.

J
New York Area
3 reviews
Dined on August 27, 2019
Overall 5food 5service 5ambience 4

Our food server, AR, was delightful!

OT
New York Area
1 review
Dined on August 26, 2019
Overall 5food 5service 5ambience 4

We had a great pre-theater experience. The waitstaff were awesome and attentive. Food is very good and a pretty good value. Would recommend to those looking for a casual but tasty meal.

MF
New York Area
18 reviews
Dined on August 26, 2019
Overall 4food 4service 4ambience 4

Good food and service. I’ve never had a bad meal or service here. The best location. In the chain

L
New York Area
25 reviews
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Super cute restaurant! Great for Sunday brunch. They have several vegetarian options as well including the Impossible Burger. Had a burrito for brunch. Awesome cocktails. Would definitely recommend and return!

OT
New York Area
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Great food and wonderful service

IG
1 review
Dined on August 23, 2019
Overall 4food 4service 5ambience 4

Très bon restaurant. Nous étions en terrasse a l'extérieur. Heureusement car beaucoup de bruits à l'intérieur

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m
New York Area
37 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

always a vibrant and energetic experience with great food

HK
New York Area
13 reviews
Dined on August 22, 2019
Overall 2food 2service 2ambience 1

With a reservation I still had to wait to be seated in this noisy overcrowded hell’s kitchen hole. The wine was really bad, the over cooked burger came quickly but without the normal side of fries. Oh no, that costs extra with an already high price for the burger alone. The roll was just a typical burger roll, not the brioche as advertised. In my experience, a better restaurant will serve espresso but not this high priced average tourist trap eatery. American coffee only, yechhjj!

t
New York Area
20 reviews
Dined on August 22, 2019
Overall 4food 4service 4ambience 5

close to broadway shows on the 9th ave food strip
danger danger amazing cookie place next door
danger danger, R Napkin Buger also has great deserts...
go ahead and indulge

OT
New York Area
5 reviews
Dined on August 22, 2019
Overall 4food 4service 5ambience 3

Courteous prompt service. Good prices for NYC near theater district.

T
New York Area
63 reviews
Dined on August 21, 2019
Overall 2food 4service 2ambience 2

We had 5:30 reservations, and a 7 pm show . Food did not come out till 6:35!
Management was accommodating and discounted our meals but we were rushed and waiter was rude.
Sorry for this bad review as the
Food was delicious but could not be appreciated.

G
New York Area
128 reviews
Dined on August 21, 2019
Overall 3food 2service 4ambience 3

Frankly, we were disappointed. Having eaten there numerous times but not in the last year or so, we were expecting the fabulous, juicy 5 napkins needed burgers . There were 3?0f us: after a very long wait, mine came we’ll done when I ordered medium rare and my grandson’s was also quite dry and he only had 2 bites of it. We did not request that they be sent back because we had waited so long and we didn’t have the time. It I don’t think I’ll be going back any time soon,

TF
New York Area
19 reviews
Dined on August 21, 2019
Overall 4food 4service 5ambience 5

Delicious and generous portion of fresh made-to-order guacamole. The chicken kabob with rice was delicious if you don’t partake of the signature burgers! Nice staff. :-)

VS
1 review
Dined on August 20, 2019
Overall 5food 5service 5ambience 5

Super friendly staff all around. Great service. Great food. Really nice vibe.

NC
New York Area
2 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

Best burger I ever ate!!!! Great place and great staff!!!

LB
1 review
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

Excellent burgers, would recommend the 5 Napkun burger.

s
New York Area
30 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 4

After theatre great hamburger and even great onion rings! They come on a pole with thousand island dipping sauce not oily and not heavily battered. The burgers were cooked exactly as ordered! The waiter was very attentive.

ML
New York Area
6 reviews
Dined on August 17, 2019
Overall 3food 3service 4ambience 1

The chicken kabob dinner was small pieces of dark meat and some type of paste that was literally not edible. We had a reservation for six and they put us at a table for four and added two seats so we’re sitting in an aisle way.

The onion rings were the best part of our meals. I will not be returning to this restaurant.

T
New York Area
13 reviews
Dined on August 17, 2019
Overall 5food 5service 4ambience 4

Excellent burger and good selection spirits.

PM
Philadelphia
3 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 3

Delicious salads and burgers. I like that you have several options of meat/fish/vegan to add into the salads. My sister loved the cranberry iced tea. Great pre-theater lunch that doesn't make you overly full.

OT
Philadelphia
2 reviews
Dined on August 12, 2019
Overall 5food 5service 4ambience 5

Great appetizers. Server was a bit slow, but the hostess was great. Awesome music and ambiance - particularly for a Monday night.

KR
New York Area
4 reviews
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

I decided to try a new burger since I always go to shake shack and it surprised me. It is a really cute restaurant and the burger was great as weel as the sweet french fries. It is a little expensive when comparing with other burgers (15-17 dollar one burger) but it worth it.

NH
Washington DC
2 reviews
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

Great Burgers! Julia was great!

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