Nearby points of interest
Nearby points of interest
About 5 Napkin Burger - Boston
5 Napkin Burger is an upscale restaurant devoted to the art of the hamburger. The signature is 10 oz of fresh ground chuck topped with rosemary aioli, caramelized onions and melted gruyere on a soft white roll. The full burger lineup includes the all-American Bacon Cheddar, Italian Turkey, Avocado Ranch, Veggie, Lamb, Tuna, Inside Out, even a Burger Salad. While the burgers may be the headliners, the diverse menu of expertly prepared American classics entice foodies to come back nightly. 5 Napkin is the rare burger restaurant where vegetarians and carnivores are equally at home. Additional temptations include Matzo Ball Soup, Chicken & Waffles and Steak Churrasco. The 5 Napkin beverage programs showcases a global selection of 40 wines and 50 beers, 15 signature cocktails, 20 bourbons and a host of decadent milk shakes and floats – all a perfect complement to the cuisine.
Boston, MA 02199
Contemporary American, Burgers
Hours of Operation:
Sunday - Thursday: 11:30am - 12:00am, Friday & Saturday: 11:00am - 12:00am
$30 and under
AMEX, Discover, MasterCard, Visa
We offer parking validation for the Prudential parking garage.
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
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Hosting a private event? Bring your boss, your in-laws, your 3-year-old or your drinking buddies…we’ll bring the napkins!
5 Napkin Burger - Boston Ratings and Reviews
This was our first time at any 5 Napkin and what a treat it turned out to be! We were able to get a pre-theater reservation -- unusual in that area on a Saturday evening. Our waitress was terrific: efficient, pleasant without being obtrusive. The food exceeded our expectations in terms of quality and value. I had the lamb burger on a salad and he had the beef burger on a salad. Our only "criticism": portions were gigantic and because we were going to a concert immediately after dinner, we could take the remains home. We're looking forward to our next visit.
First visit. Pleasantly surprised because I expected a "burger joint" but this was far nicer with an imaginative menu for serving mostly burgers, as well as a couple other proteins. I would go back for a casual meal prior to a theater or other type of performance in the area, which is what brought us there last Saturday. I did find it a bit pricey for what was served however... our bill for 2 was over $70 before the tip and we each had only one cocktail. That will temper how often I go back, but I definitely will return.
I was very disappointed by this place. They somehow managed to get all of our orders wrong. Not to mention we waited over 35 minutes for our burgers to show up.
Burger were wildly over cooked, I asked mine to be medium, and it was 100% well done. My friend asked for the egg to come on the side of her burger and they didn't do that either.
My other friend asked for an egg for his salad and didn't get it. I asked for sweet potato fries and they put it on my friends order.. to top it all they forgot about my other friend's order of milkshake.
what a complete MESS.
The waiter was just unprofessional and we really did not have a good experience. Ate so many better burgers than this one - BBC, yard house, five guys, tasty burger and more.
Will not be coming back there.
After seeing this restaurant, which has locations in NYC, we were excited to try it. The burgers are large. That said, the quality was average. I had a Kale salad bowl with Tuna, which was nothing special. My family had the burgers which were not as good as what they had at Red Robin. Disappointed.
The decor was plain. The service was good.
Love at first bite. Didn't recall what i had ordered on my last visit, but as soon as I but into the burger I remember why we were back. Good drinks, GREAT burgers. We were late for our reservation but sat us quickly and got our food out quickly so we could make our show. Good food, good service, good times.
I went here earlier this week to celebrate my brother's birthday. The service was awful to say the least. We went at 8:30PM, the host was very welcoming but the waiter acted as if we were barging in last minute, the place closed at 11PM!!!! We went on a Tuesday, so it was pretty dead. He got annoyed at me when I changed my drink order from a glass of wine to the same beer my brother ordered. I apologized but he ignored me. We split an appetizer and before we could even dive into that, he was rushing us on our entrees. So, we ordered them on the spot. I was pretty surprised to see this place charged $5.50 for fries alone since they don't come with the burger. The food was pretty bland overall. The waiter didn't drop off our food nor did he come over to ask how everything was. Was pretty inattentive to our waters being empty for twenty minutes as well. While we were still eating our burgers, he dropped the check off and didn't asked if we wanted dessert. Which would have been nice since it was my brother's birthday. Bill came to $86 for two burgers, three beers and an appetizer. Oh! Don't forget the $11 for fries. I didn't realize I was in Fenway park. For that type of money, we should have gone to Capital Grille across the street. Better service and the food would be worth that type of money spent. Also, the to-go boxes would maybe fit a kids meal. Mine would not stay closed for anything. I had half my burger and left over fries in there. It opened overnight and the burger was totally dried out come morning. Low quality meat for a $14 burger. All in all, I won't be going there again.
Service was not friendly and very slow. Server checked in with us only to take drink order, dinner order and then to bring the bill (without even asking if we were done). 4 of us all had overcooked and WAY over salted burgers. Been to other locations that were great. Will not be returning to Boston.
Dinner for 3, early reservations (5:30). Seated right away. Prompt greeting and waters from server. Good craft beer and cocktail menu, better quality than quantity of selections. Had the original burger, a truffle burger, buff chix, chili waffle fries, 3 beers and a milkshake for $88 before tip. A bit pricey but appropriate for the upscale, city location. Ordered my burger med rare, but it was closer to rare, but still amazingly good. The done-ness is pretty subjective anyway, so no complaints. Really cool ambiance. Urban, upscale vintage / retro look. We all enjoyed our meals and recommended it to friends.
Burgers are good (even the tuna burger!) Beer was fine -- the selection spans a lot of ground, but not deep. Noise level was high due to single very large table, but once they left, it was fine. Service was slow. Not sure what our waitress was doing, but we didn't see her much. Didn't know that March Madness games would be on TV, but that was a bonus.
We have been here several times, and each is just as good as the last. The original 5 Napkin burger is to die for. Delicious! Great beer list here, and good cocktails. The Smoky Tommy margarita was delicious. Our waiter was personable and gave us just the right amount of space, and input when asked or needed. He made the evening that much more enjoyable. We will keep coming back!
The burger just wasn't good. Onion rings and sweet potato fries were good but when you have burger in your name, you expect much better! The server had a blasé attitude and didn't have anything great to say about the menu and it seemed like we were intruding on her life being there.
We were seated right away!!! Thank you open table
We were presently surprised by how delicious the 5napkin burger was..and it was cooked medium rare as requested. I had the veggie burger on the grain salad and it was delicious.I can't wait to go back for another one!!!
My first visit to 5 Napkin Burger was vastly disappointing. The burger was well done and I had asked for rare. Another customer sat next to me and asked for rare and got well done. So I thought that might be house policy. "Our rare is medium well because we want to protect your health."
But last week I went again with a friend and the burger was perfectly cooked and I will return. The portion is very generous, the server most polite and all in all it was worth the trip.
Unfortunately the noise level even when only half full is trying.
I would like an option for a burger with fewer garnishes available although I know many people want everything they can put on a burger. Unfortunately watching them eat it is not pretty.
Came down from NH for NYE 2017. 3 people bill was $75,very good atmosphere and great location to copley square, Food came out on time and correct but server was very flighty had to repeat things to him 4 times. Burgers are good, I would prefer a 5 guys burger myself but the brussel sprouts were great.
Went here tonight amidst rave reviews--- however
1. Sam adams winter draft was flat
2. Chili waffle fry app was litterally 6 waffle fries $12
3. Burgers are $14. No sides. All sides $5 extra... basically u get a burger on a plate not even a garnish
4. Service pathetically slow and she was very forgetful
5. Our second beer was bottled.. much better
6. My daughters bacon was super salty and uncooked
7. Dessert: carrot cake looked like it was missing half &
My sons molten lava cake didnt lav or molt
---all in all for what i spent we shoulda gone to Capital Grille
This is an excellent and creative casual and comfortable restaurant and food is far better than similar cuisines such as Cheesecake Factory .Atmosphere is casual but friendly and food is absolutely delicious with unusual and interesting flavors and combinations. Portions are extremely generous and service is excellent and prompt.
The location is a drawback because it is hidden and overshadowed by
Prudential Center. Business would be better in a more prominent location and in this neighborhood near theater and symphony business could be terrific.
Food was very good. However the service was very off. Was not too busy but took 15 minutes to get two bar drinks. Then they were not asked requested. Then they ran out of pickles and also lemon for the twist. Too bad the service was off because the food was pretty good.
Burger was good service was good but as we were finishing eating we both noticed a mouse scurrying into the kitchen !!! Yes a mouse told our server she apologized and said she would pass it on . We were really surprised a manager did not come to our table and talk with us !!
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