360 Grille - Florence
Chef Dominique James brings a unique flavor to her dishes by featuring local ingredients, and by cooking steaks atop a roaring hickory wood-burning grill. The 360 Grille offers a selection of over 150 handpicked wines to perfectly complement each diners palate.
The restaurant’s intimate setting is suited best for smaller parties, but special accommodations can be made for parties of any size.
The filet was fantastic. I'm not a "add salt and pepper" person, but seemed to want to do that to the rest of the food. The atmosphere and the service were fantastic.
We came for the food - it was great. The view was fantastic. But the thing that exceeded expectations was the SERVICE. Our main server was OUTSTANDING. She answered every question and did a fantastic job. Her backup was also great and did a good job.
Great views and service. Caramelized sweet potatoes delicious. Great experience. Beth was a great waitress.
I would only recommend for the ambiance. The food was mediocre at best. The servers were not enthusiastic, a few were just simply rude. Back to the food. The steak was Horrible!!! I was terribly embarrassed, and disappointed, it wasn’t to par being my friend and I only see each other twice a year on weekend getaways.
The food and view was amazing. In my opinion I felt our service lacked because we didn’t order alcoholic beverages and we shared one entree. Our husband’s each had their own entree. Asked if we wanted bread for the table. We said yes please. It took awhile. It wasn’t fresh baked, it was cold. Each couple was celebrating a belated wedding anniversary 47 years for one couple and 41 years for us.
Majority of establishments will honor you with a dessert with happy anniversary. One for the four of us would have been a nice jester. The hostess did acknowledge our celebration.
We did receive a military discount on our bill. I say don’t judge a book by it’s cover.
The food was outstanding. The service with Brian and Seth was second to none. The chef needs a big lesson in the bread for the table, that was a big miss. Other, much cheaper establishments have better bread. Otherwise everything was great again. This is probably my 40 or 50th time to go to this restaurant and I can't recall a bad evening. Great job folks.
Fantastic meal! 360 Grille never disappoints. Great food! Great service! Great view!
The service was very personal, polite, and excellent. The food was great. I had the rib-eye steak and it was very tender, and cooked to perfection.
Well prepared food, excellent service and a nice wine selection all enjoyed with a magnificent view of the TN River and surrounding hills and city. The restaurant slowly rotates 360° in about an hour and there's not a bad seat in the house. We visited Florence to tour a Frank Lloyd Wright Usonia home; we'll return to dine again at this unique and well run restaurant.
Great as usual.
The dining experience at the 360 Grille was excellent! They gave us plenty of time between our courses which we loved! That gave us time to enjoy the view! We ordered the filet steaks which were superb and cooked just to our liking! My husband said his sweet potatoes were very tasty and caramelized just right! We will definitely come again! A wonderful place for dinner and a view!
Next time would like to see in the daylight hours. Good food. Waitress very attentive
Great environment for our anniversary dinner.
The only thing I would change is the loud talker they seated behind us.
Very friendly, they found out it was my wife’s birthday and her desert was complimentary. Great views!
Multiple items served wrong and sent back.
Lacked attention to detail.
Drinks should never be empty
We had the 4 course special and everything was great up until the entree. It took 25 minutes after the palate cleanser and the vegetables and potatoes were cold. The steak was a little overcooked.
The food was good but the price was a little high. The setting was spectacular- made the price acceptable.
The Steak has excellent flavor, my wife and I were the 1st customers 2/13/2020 for the Valentines menu. The menu was well laid out to include all 5 courses, several fish choices only 1 steak choice and no vegetable selection (found out by listening to another waiter that the waiter/waitress have side menu’s, ours did not let us know) they allowed us to substitute the Manhattan strip for a ribeye with an $18 up charge, The steak had a great flavor slightly overdone I ordered medium came out medium well.
The waitress forgot to serve the sorbet, and all the vegetables were cold, The dinner was supposed to come with asparagus however came with green beans the green beans were cold, after pointing out that they were green beans not asparagus she did promptly bring us grilled asparagus that was cold.
Now to the good, the steak had an excellent grilled flavor, I had a dirty martini it was properly prepared and the lobster bisque had more lobster meat than any lobster bisque have ever had with a very good flavor as well. Be sure to go when it is light outside because the views are fantastic not overcrowded and the tables have good spacing to allow for privacy, probably in my top 50 restaurants that I’ve eaten at and the top so far that I’ve eaten at in Alabama. Not a Mastro’s (Scottsdale, AZ)or Ruth’s Chris (Tampa)or even a Halls Steakhouse (Charleston) but good for Alabama.
The food was on point, the crab cake was delicious! The service could have been a little better since the restaurant had plenty of empty tables that late.
Excellent meal. Highly recommend the pan seared Scallops .
It was okay. The quality of food was sub par and the service was very lackadaisical. The cuts of filet we ordered were very tough and it seemed that they could not seem to get both steaks medium rare. One was overdone and the other was essentially seared on each side and completely raw in the middle. The drinks were good as was the view but the cost was not worth the service or food. This could be a really great restaurant if some changes were made.
360 Grille attempts to be high end restaurant but lacks attention to detail. Staff was friendly but negligent especially since there were only a handful of customers the night we were there. Food was good but overpriced.
Ordered red snapper, got something else maybe sea bass. I lived on Gulf Coast and know what snapper looks like and taste like. Asked waiter, he said it looked like snapper. My filet was tough, ordered it medium rare. Steaks I buy at the grocery are more tinder and taste better. Mashed potatoes were left overs and were cold. This was my wife’s 60th Birthday celebration and was disappointing to say the least.
"I love the relaxed feel of this place – like a comfortable dining room. I definitely would return to try more dishes. Service was well-timed and friendly.
It was good but too pricey for the quality and service we received.
Good times! Probably the best steak I’ve ever had. Service was a little lack luster, and it was about an hour wait for food (after ordered)... Outside of that it was a great evening. This isn’t a “cheap date”. However, I don’t mind paying for a great meal. We’ll be back.
Perfect evening. Food was great, Service exceeded expectations.
I lived in the Quad Cities for several years as a teen/young adult and was pleasantly surprised when Marriott decided to develop there AND include a revolving restaurant as their anchor. The view was phenomenal and the food was nothing short of fabulous! I'm not a big meat eater, but my fiancee was happy to see the selection of steaks. He had the Ribeye with a Caesar Salad and Lobster Mac and Cheese - I opted for the fish selection of the day which was Mahi Mahi, paired with fingerling potatoes, artichokes, and a very light mushroom sauce. I added the Mushroom Risotto as a side just because I LOVE Risotto. We loved the view, loved the ambiance, but most important, WE LOVED THE FOOD!!
Food was bland for the price. Steaks came out much overcooked.
I had eaten here years ago on a business trip. I took my wife here this year for our anniversary. It was well worth it. The staff was great. Seth and Hunter did an excellent job taking care of us. We had the petite filet and mushroom risotto with chicken. First my wife said the steak was cooked perfectly medium the way she likes it. The views are good and the place by design is quite. We will go back
Not a good experience. Food was terrible. Food very OVER priced. I paid for a steak that I saw the cook get out of a zip lock bag in the refrigerator. No flavor / taste at all. Vegetables were very average in flavor. This was our 10 Year Anniversary dinner. Wrong Choice !!!!
They forgot to acknowledge our Open Table Reservation-a big No No.
Other than that, awesome cuisine, tender steak, rich French Onion soup, tasty scallops, terrific pomegranate martinis hand crafted by our server. Baked Alaska Southern Style, enough to return for and all taken in after a wonderful Thanksgiving feast the previous day, a hard act to follow.
We’ll come back.
It was a very enjoyable experience. The staff was fabulous. Especially Richard.
A wonderful fine-dining experience. Food and service were top-notch. The views were amazing atop this rotating restaurant. We will definitely return.
We loved the staff. The food was ok- nothing to write home about- we have eaten better for less $$$, BUT between the amazing staff and ambience, it was a good experience overall.
All staff members were tremendous - especially Michal; service and food great; was a wonderful experience on our 59th wedding anniversary. Cheers!
Food was excellent! Service was fantastic! Can't wait to go back and dine here again.