347 Grille by Coach Shula - The Westin Lake Mary

4.5
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1015 Reviews
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$30 and under
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Steak
347 Grille by Coach Shula celebrates Hall of Fame Coach Don Shula, who is the winningest Coach in NFL history with 347 career victories. 347 Grille by Coach Shula offers something for every taste and budget including seasonal salads, hearty sandwiches, the freshest fish from the sea, juicy black Angus burgers, and the best steaks money can buy, THE SHULA CUT. The vibrant design of the restaurant is punctuated with photos of sports stars and local iconography. The lounge offers private nooks or casual lounge seating depending on your mood for mingling or to see and be seen. Two private dining rooms cater to groups of 8 to 40, while the comfortable, shaded patio with its 32 inch flat screen television is the perfect perch to catch a game under balmy Florida skies. If you are looking for a power breakfast in Heathrow, a casual lunch spot, a productive business dinner, or a swanky night on the town, score a table at 347 Grille by Coach Shula for the unbeatable dining destination in town.
What 1015 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.7
service
4.4
ambience
4.3
value
Noise · Quiet
86% of people would recommend it to a friend
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DC
Orlando
7 reviews
Dined 6 days ago
Overall 4food 4service 2ambience 4

I would recommend 347 to anyone, just note that our service was slow and inattentive. I'm assuming it was unusual circumstance as other tables seemed to have the required attention.

KM
Orlando
51 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Very much enjoyed this place!! Outdoor patio dining is pretty and was quiet. Had the fish sandwich, and caved on the scrumptious Cheesecake - raising funds for breast cancer ( for a good cause so those calories don't count right?!?).

OT
Miami
1 review
Dined on October 11, 2019
Overall 5food 5service 5ambience 5

Our server Brianna was excellent! So cheerful, sweet and accommodating! She also made great suggestions about the menu and wine list. The food was delicious - everyone in our party of 4 was very pleased with what we got. Would definitely return.

347 Grille by Coach Shula - The Westin Lake Mary
Responded 5 days ago

Thank you so much for the wonderful review! We are so pleased to hear you had a wonderful experience and Brianna took great care of you! We look forward to seeing you again soon!

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JV
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

The flight servings were confusing. They took one off for me.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on October 7, 2019

We apologize for any confusion. Our Happy Hour flights are 3 set wines, beers, or martinis. A flight on our cocktail menu are 3 wines of your choice priced per glass. We hope to see you again soon!

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OT
Orlando
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Food was great and service even better!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on October 7, 2019

Thank you for the wonderful review! We are so glad you enjoyed your dining experience with us.

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MV
Orlando
5 reviews
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

The food was amazing and the service was even better. Ask for Tiffany. She’s the best!!! Love this place.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on September 25, 2019

Thank you MsValentine15 for the wonderful review! We look forward to seeing you again very soon!

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DB
1 review
Dined on August 29, 2019
Overall 3food 2service 5ambience 5

We always go to Shula’s to celebrate a special occasion, this was for my husband’s birthday. The only good thing was the server. The menu is so limited now. We loved the crusted salmon but not an option, no sweet potato fries. So we got steak, my husband order was medium rare, it came rare, went back and still came back rare. Broccoli was served cold and baked potato’s were warm. All in all it was a bad meal. I encourage you to reconsider and extend your menu. Shula’s always had the best salmon than anyone. We will try one more time before we write them off.

OT
Orlando
39 reviews
Dined on August 25, 2019
Overall 4food 5service 5ambience 3

Excellent food and service

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 28, 2019

Anonymous thank you so much for the great review!

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AB
Baltimore
21 reviews
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

I regularly stay at the Westin Lake Mary partly because I love Shula’s 347. The menu options are always delicious and never disappoint. Servers are always friendly and attentive. Definitely worth every dime!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Thank you Anne for the great review! We look forward to seeing you again very soon!

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BW
1 review
Dined on August 11, 2019
Overall 5food 5service 5ambience 5

We went for brunch and the food was really good! The atmosphere is casual but without compromising quality. That’s my favorite!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Brenda, Thank you so much for taking the time to write a review! We are so pleased to hear you enjoyed brunch with us! We look forward to seeing you again very soon!

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J
Orlando
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

It had been a while since I've been to Shula's. It did NOT disappoint. My steak was FANTASTIC! I had someone with me that had never been & he thought the food was wonderful. To our surprise, they brought us a free dessert for our birthdays. TJ, our waiter, was AWESOME! We enjoyed talking with him & our service was fantastic. I HIGHLY recommend Shula's!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Thank you Jen for the wonderful review! We are so pleased you enjoyed your dinner!

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JL
1 review
Dined on August 10, 2019
Overall 5food 4service 5ambience 5

Our server Olivia was fabulous: responsive, informative. The food was delicious but 3 of us got meals like burgers without the buns and there was no garnish or veggies included - just meat and cheese with a side. That’s my only complaint.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Julie, Thank you for the great review! We look forward to seeing you again very soon!

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JB
Orlando
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

The service was awesome and the food was absolutely wonderful! The entire experience was very memorable. I have dined there before and will definitely be going back. I am never disappointed there!

K
Baltimore
5 reviews
Dined on August 9, 2019
Overall 5food 4service 5ambience 5

My dining companion sent her risotto (farrow?) back but was graciously given some brussel sprouts that she thoroughly enjoyed

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Thank you Sandy for the great review!

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C
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 3

This is a great place to go for a special occasion. The food is always good and the service could not be better. The price is on the high side but i highly recommend it. The steaks are always a good choice if you are a red meat person.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Ciabatta, Thank you so much for the wonderful review! We appreciate you taking the time to write a review. We look forward to your next visit!

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Z
1 review
Dined on July 31, 2019
Overall 2food 5service 1ambience 4

Food was great once it made it to the table. It took a long time for the order to be taken and for the food to come to the table. (40 minutes +s). I will not be recommending 347 Grille by Coach Shula - The Westin Lake Mary to any one that would like to go in for lunch as it is to long of a wait.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Hi Zuly, Thank you so much for taking the time to review your dining experience. We appreciate all feedback. I would love to speak with you further about your dining experience. Please contact me at your earliest convenience - Alia Brooks, Business Development Manager. abrooks@ciemail.co m.

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OT
Orlando
1 review
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Birthday dinner was great!!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Anonymous, thank you so much for the wonderful review! We are so pleased to hear you enjoyed your birthday dinner! We look forward to your next visit.

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RR
Orlando
12 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Great food and service. 1st timers, we can’t wait to go back. Steak and crab Mac was off the charts.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on August 19, 2019

Rusty, We are so glad you enjoyed your first visit with us! We look forward to seeing you again very soon!

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KF
Orlando
1 review
Dined on July 19, 2019
Overall 5food 5service 4ambience 4

Excellent food! Celebrated a birthday here last year and the steak was the best I have ever had. I was worried my second visit, which was a few days ago, would not meet my expectations! But the food was just as incredible.
Pat was our waiter and he was very nice giving A+ service.
Thank you for another great Shula experience.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on July 22, 2019

Karen, Thank you so much for taking the time to review your dining experience! We are pleased to hear you enjoyed your visit and we look forward to seeing you again very soon!

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JS
1 review
Dined on July 10, 2019
Overall 3food 4service 4ambience 3

We were told the crab Mac n cheese as a side was an upcharge, but didn't have any idea it would be the same price as the side by itself. If we'd known this, we would have just got our 2nd side and ordered the crab Mac n cheese additionally. The food was good, but feels like we were shorted sides.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on July 17, 2019

Jeremy, Thank you so much for taking the time to write a review on your dining experience. We appreciate all feedback. I apologize you were not told it would be the full price, not just a small upcharge. I am pleased to hear you were happy with the food and service otherwise. Please contact me if you have any further feedback you would like to give. - Alia Brooks, Business Development Manager 321-249-8047

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MA
Phoenix
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

Our server was amazing along with bartender and hostess

347 Grille by Coach Shula - The Westin Lake Mary
Responded on July 17, 2019

Mark, Thank you so much for taking the time to write a review! We appreciate the wonderful rating and look forward to your next visit!

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WB
Birmingham
6 reviews
Dined on July 2, 2019
Overall 5food 5service 5ambience 5

Amanda was awesome!!!!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on July 17, 2019

Wes B, Thank you so much for your feedback! We look forward to seeing you again soon!

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PS
Orlando
12 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 4

Steaks are always cooked to your desired taste. Staff always makes sure you are satisfied with how the steak is prepared.Excellent choices for sides great drink menu.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on July 17, 2019

Thank you Patty for the wonderful review! We look forward to seeing you again very soon!

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P
Orlando
28 reviews
Dined on June 26, 2019
Overall 5food 5service 5ambience 5

Happy hour busy and loud. Food and service was wonderful.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 27, 2019

Progrod, we are so pleased you had a wonderful experience with us! Thank you for taking the time to write a review! We look forward to seeing you again soon!

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s
Orlando
36 reviews
Dined on June 23, 2019
Overall 3food 2service 4ambience 3

The restaraunt was surprisingly almost void of diners at 6:30 on a Sunday. Disappointingly, the menu recently changed and some of our favorite items were eliminated. The burger was pretty good, but not nearly as good as before the menu change. Shula's used to have the best burgers in town, now they are comparable to others. Service was excellent and they provided a birthday dessert, which was unexpected and nice. Not sure on the food quality (again) and hesitant to go back again soon.

MJ
Orlando
1 review
Dined on June 21, 2019
Overall 4food 4service 5ambience 3

The food was excellent - especially the steaks. Our waiter, Chris, was very attentive and had a sparkling personality. Not the greatest physical layout, but it wasn't a major problem. Have been several times and enjoyed it each time.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 24, 2019

Marty, Thank you so much for the great review! We are so pleased to hear you had a wonderful dining experience with us! We look forward to your next visit.

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M
1 review
Dined on June 16, 2019
Overall 1food 1service 2ambience 3

Hello, We visited Shula's for the first time Sunday for Father's Day. We had heard your Sunday Brunch was great and thought this would be perfect. I can not even begin to tell you how disappointed we were. I called. I also looked up the menu online. I made reservations, 11:45. Not once did I see anywhere that Shula's would only be serving dinner the entire day. Who would make a reservation before noon for dinner? I can't believe Shula's would not post on their website, or their menu or give a call to anyone making early day reservations that there is NO BRUNCH on a Sunday? It is Sunday why would anyone assume it would be dinner "only" for the entire day? We met four other family members there so felt totally stuck and taken off guard on what to do. Four of the Six do not eat Meat or Chicken, so your dinner menu was extremely limited, making the mushroom pasta with additional veggie sides the only option for several. The mushroom pasta, flat bread was not good, not good at all. The crab cakes were good, the mixed drinks were good and side veggies. There was plenty of options on your brunch menu which is why we had chosen this for this particular get together. We spent over $200, and left very disappointed . If you are going to change your menu you should take 5 minutes to announce that on your website and certainly take time to inform anyone making early reservations on a brunch day.
BTW we did ask the staff and they were very whatever about the menu switch. They told us well you get free beer today, Not comforting since none of the fathers drank beer. I wrote to Shula's to share out experience and not a word back.

AP
Miami
1 review
Dined on June 15, 2019
Overall 4food 5service 5ambience 4

Celebrating early Father’s Day and announced an engagement 💕💖

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 17, 2019

Thank you Andrea for the wonderful review! Congratulations on your engagement!

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DM
1 review
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

Our server Pat was the best. He is an asset to the restaurant. He made sure he knew our names and kept them straight.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 24, 2019

Donnas M, Thank you so much for the wonderful review! We are so pleased to see you enjoyed your experience. We look forward to seeing you again very soon!

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EL
1 review
Dined on June 15, 2019
Overall 5food 4service 5ambience 5

Filet Minion was a bit overcooked but salads and cocktail drinks are amazing!! Great service too.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 24, 2019

Elizabeth A, Thank you for the great review! We look forward to seeing you again very soon!

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JR
Jacksonville
1 review
Dined on June 15, 2019
Overall 4food 5service 3ambience 5

Brought my grandfather here for his birthday. We wanted a high end meal for lunch in a quiet nice space, they met all of those expectations. Food was delicious. The service was not amazing. She was very nice but a little new. She couldn’t tell me ingredients in two dishes, forgot to bring bread to the table when requested and a lunch for four people took 1 hour and 45 minutes. I’m not sure if it was the kitchen or our server but everything took a long time to get including water refills. Luckily we were enjoying chatting but my grandfather is 88 years old and sitting for almost two hours is not the easiest for him. My grandmother had to get up and walk around. We all enjoyed the food and I would recommend 347 Grille to everyone but they will get a warning about how long it may take to get food.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 17, 2019

Jessica, thank you so much for taking the time to write a review. I apologize your service was not up to our Shula standard. We take all feedback seriously and appreciate it. This will be addressed with my team and improvements will be made. We sincerely hope you come back to visit us, we are pleased to hear you enjoyed your meal.

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OT
Orlando
39 reviews
Dined on June 7, 2019
Overall 4food 4service 4ambience 3

Food and service were excellent. always enjoy eating here.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 17, 2019

Thank you anonymous for the great review!

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JM
Orlando
93 reviews
Dined on June 1, 2019
Overall 3food 2service 5ambience 4

My wife and I had not been to Shula's in a number of years due to a few bad experiences. We decided to give it a try but unfortunately the visit reminded us why we stayed away.
Five (5) Stars: Service by Chris who tried valiantly to offset the food issues.
Four (4) Stars: My Bloody Mary. The arugula salad we shared. My small fillet, fries, and roasted corn.
Three (3) Stars: My wife's strip steak that was overcooked and with little taste.
Two (2) Stars: My wife's baked potato that tasted like it was days old. The garlic loaded green beans and the grilled asparagus that were the second and third attempts to bring my wife an edible vegetable side.
One (1) Star: The first attempt at my wife's side of brussel sprouts that were hard and with cold centers.
Overall: Three (3) Stars.
We live nearby and I patronize local venues when at all possible but this visit was very disappointing and we will not return in the foreseeable future.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 17, 2019

Jim, I appreciate your honest feedback. I apologize your experience was not up to par. We strive for excellence in all areas of our restaurant and always want our guests to leave happy. I would love to discuss your experience further with you, please contact me at 321-249-8047 , abrooks@ciemaill.c om - Alia Brooks, Business Development Manager

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ER
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

Best ribeye I have ever had especially with the "oscar style" never had it before but was fantastic.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on June 3, 2019

Eric thank you so much for the great review! We strive to make sure all of our guests leave happy. We look forward to your next visit very soon!

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CS
Orlando
1 review
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

The food was excellent and the waiter was extremely helpful in helping my wife and I decide which entree to order. The waiter was prompt and ensured we had everything we needed, including several water refills. My wife and I were celebrating her pregnancy and the waiter surprised us with dessert!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on May 29, 2019

Thank you Caleb for taking the time to write a review! We are so pleased to hear you enjoyed your experience! Congratulations from all of us here at Shula's 347 Grill, we look forward to seeing you again very soon!

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OT
Orlando
2 reviews
Dined on May 20, 2019
Overall 5food 5service 5ambience 5

Such a wonderful dinner! JP was excellent! So happy we could celebrate my grandmothers birthday here!!

347 Grille by Coach Shula - The Westin Lake Mary
Responded on May 21, 2019

Thank you anonymous for taking the time to write a review! We are so pleased to see you had a wonderful experience! We look forward to seeing you again very soon!

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MS
Orlando
16 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

Pat was an excellent server. He did a great job managing two severe food allergies and two indecisive kids. Will definitely request him when we visit Shula’s again.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on May 27, 2019

Thank you Megan for the wonderful review! We look forward to seeing you again very soon!

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T
Orlando
15 reviews
Dined on May 19, 2019
Overall 3food 3service 2ambience 3

Unfortunately, this visit did not live up to previous visits. Our food took a very long time to be delivered and when it was, some of the items (steamed beans) were not cooked very well. We sent them back, only to wait another 15 minutes before they returned with our food. It was lunch time and there were very few people in the restaurant. Sadly, we brought 3 other guests, so we were embarrassed by the experience. Overall, I'm not sure if and when we will return.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on May 27, 2019

Tlem, Thank you for taking the time to write a review. I apologize your visit was not up to par. I would love to discuss your visit further. Please feel free to contact me at your earliest convenience, abrooks@ciemail.co m/ 321-249-8047 - Alia Brooks, Business Development Manager.

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TH
Orlando
8 reviews
Dined on May 12, 2019
Overall 2food 2service 1ambience 4

Had visited many times in the past and was very satisfied. This visit was Mother's Day celebration and frankly was very disappointed. The service was slow and the salad station was not well kept. Surprising for a Shula's.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on May 14, 2019

Thompsrg, I apologize your visit was not up to par. I would love to discuss your experience with you further at your earliest convenience. You can reach me at 321-249-8047 or abrooks@ciemail.c om - Alia Brooks, Business Development Manager

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CS
1 review
Dined on May 12, 2019
Overall 2food 2service 4ambience 3

Numerous better restaurants within walking distance.

347 Grille by Coach Shula - The Westin Lake Mary
Responded on May 14, 2019

CSJZ, Thank you for taking the time to write a review. We appreciate all feedback and I would love to hear more about your dining experience with us. Please contact me at your earliest convenience, my number is 321-249-8047 or my email is abrooks@ciemail.co m - Alia Brooks, Business Development Manager

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