20 East

4.6
51 reviews
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$30 and under
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American
At 20 East, creative menus featuring quality-driven and modern takes on American fare are served with playful, inventive presentation and flavor.
Dining Style
Casual Dining
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Cuisines
American, Comfort Food, Contemporary American
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Hours of operation
Monday - Thursday: 7:00am-10:00pm; Friday - Saturday: 7:00am-11:00pm; Sunday: 7:00am-9:00pm
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Phone number
(312) 397-3633
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Cross street
Delaware & State
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Parking details
Valet parking is provided through The Talbott Hotel
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Public transit
We are located just 3 blocks north of the Chicago Red Line stop
Additional
Bar Dining, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Takeout, View, Weekend Brunch, Wheelchair Access, Wi-Fi available, Wine
What 51 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.3
service
4.4
ambience
4.3
value
Noise · Moderate
97% of people would recommend it to a friend
5
4
3
2
1
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JG
San Francisco
13 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

20 East never disappoints. It's my go-to place for simple but elegant food, comfortable seating, and a noise level suitable for adults enjoying a quiet conversation.

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OT
Chicago
14 reviews
Dined on October 13, 2018
Overall 4food 3service 4ambience 3

The restaurant/bar is located in a boutique hotel. I would imagine that it is harder to manage the crowd in this atmosphere vs a traditional restaurant.
That being said, we arrived for our 7pm reservation and were told that the table was not ready. We were invited to the bar where they would comp us on drinks while we waited. But there were no seats in the bar...the host and the hostess were incredible. They apologized profusely and gave us the first table available. I think there was a wedding party that descended on the bar unexpectedly.
When we sat down, our wait person, Natalie, told us that our first drinks were on the house. We ordered tuna/guacamole appetizer which was delicious. We had questions about some of the dishes. Natalie brought out the chef who answered all...and very graciously.
We are neighborhood people...would definitely try again. Will try again Sunday-Thursday.
Compliments to the staff who navigated the crowd as well as possible.

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l
Chicago
51 reviews
Dined on October 9, 2018
Overall 5food 5service 5ambience 5

Just like the "old " days !! I ALWAYS have the salt and pepper shrimp..........always. The last time it was barely warm and was quite soggy. Two nights ago it was perfect again. Temperature was nice and hot and crust was wonderfully crispy. Our server, Ellen, was great and even brought the extra sauce I had requested. Didn't even need it because it was perfect as served. We also tried the hummus and pita appetizer we hadn't had before. It was outstanding. Hummus was creamy and flavorful and pita was perfect..warm and flavorful.

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JG
San Francisco
14 reviews
Dined on September 30, 2018
Overall 5food 5service 5ambience 5

20 East never disappoints. My go-to place in the Gold Coast / Streeterville orbit. Excellent value.

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PW
Chicago
35 reviews
Dined on September 29, 2018
Overall 3food 4service 3ambience 3

Great neighborhood spot. Waitress was attentive and the manager is very professional.

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l
Chicago
52 reviews
Dined on September 26, 2018
Overall 4food 4service 5ambience 5

Manager brought a much appreciated heater to the table when the one near us wasn't working. Husband's french beef was wonderful. My salt and pepper shrimp was fine, but not as good as usual. Wasn't crispy like past orders and arrived barely warm. Will certainly try it again as this is the first time it's been below par.

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JG
San Francisco
14 reviews
Dined on September 21, 2018
Overall 5food 5service 5ambience 5

Great neighborhood place, elegant but not stuffy. Comfortable and reasonably quiet.

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B
Chicago
30 reviews
Dined on September 8, 2018
Overall 5food 5service 5ambience 5

This comfy restaurant is great, the menu is diverse and not overwhelming, ordering several small plates makes it fun and relaxing, the staff very attentive, nice outdoor area, or seating near the open door is great. Great find, when in the neighborhood a great place to relax and enjoy the food.

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D
Chicago
2 reviews
Dined on August 23, 2018
Overall 2food 1service 4ambience 4

I ordered a cheeseburger, medium rare. It was 1/2 thick, and burnt.

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BT
Chicago
1 review
Dined on August 10, 2018
Overall 5food 5service 5ambience 1

We love everything about 20E except the music...loud banging rap music which is not conducive to the atmosphere.

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SG
1 review
Dined on August 4, 2018
Overall 3food 5service 3ambience 4

This was our first time here and it was a gorgeous day, so we got a table outside. Pro: the drinks- Bloody Mary and Defibrillator were on point. Cons: slow service! From the moment of ordering a drink, it took 25 mins to get my Bloody Mary and an additional 8-10 mins to get the second drink. It was never explained why, but that “drinks are taking a little longer today”. When it came to food, we were given two menus, but they didn’t initially explain that all items on “all day menu” weren’t available. Only 4 select items were, so I had to change my original choice. I opted for the Cobb Salad, while my SO chose the All american breakfast. Food-wise, we were happy. However. not sure we would give the place a a 2nd chance unless we had two hours to spend (waste) and weren’t in a hurry to drink or eat. The waitress was nice and we tipped as we normally would for great service, but when things are taking so long, you should check-in versus ignore the table.

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SS
1 review
Dined on August 4, 2018
Overall 5food 5service 5ambience 5

Excellent food, ambience, service. Very authentic yet familiar Chicago attitude.

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CA
New York Area
10 reviews
Dined on August 4, 2018
Overall 5food 5service 5ambience 5

Delicious food served beautifully!

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Y
Chicago
94 reviews
Dined on July 31, 2018
Overall 4food 4service 5ambience 5

Stevie was a great server as always! we go back to see Stevie and enjoy the outside patio. the burger is good but for the price it should be a la carte

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OT
Chicago
20 reviews
Dined on July 29, 2018
Overall 5food 5service 4ambience 5

Excellent!

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F
Chicago
49 reviews
Dined on July 29, 2018
Overall 4food 4service 2ambience 4

We sat outside and it was the perfect weather to do so. We ordered the large format moscow mule, and it was definitely worth the price for how much drink you get. The smoked salmon starter was delicious! Our entrees, cheeseburger and lobster roll, were also extremely tasty. Our only issue was the service. We didn't think the waitress was being that attentive to our table/the tables around us, and we often waited 15-20 mins for her to come back around. Overall, it was a nice date night!

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AK
Chicago
6 reviews
Dined on July 28, 2018
Overall 3food 3service 3ambience 5

Eggs Benedict egg yolk was hard. Service was up and down. Outdoor seating was great.

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MK
Chicago
12 reviews
Dined on July 27, 2018
Overall 5food 5service 5ambience 5

Sit outside for lunch when the weather is nice - nice relatively quiet street for Chicago. Service is excellent and lunch menu is creative. Good wine options by the glass.

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TN
Oklahoma City
35 reviews
Dined on July 22, 2018
Overall 5food 5service 5ambience 5

We came here for brunch after arriving to Chicago & checking into our (different) hotel. Our waitress was excellent & we appreciated the little things like informing us our cappuccinos would take a bit longer than usual bc of a machine issue, helping with recommendations, etc. Both my husband & I’s meals were excellent. Our daughter’s pancakes were solidly good. I found the cappuccinos to be a bit small & bitter. My husband found the temp to be low with his but I was fine with mine. My husband’s mimosa was expensive at $11 but was the true pale yellow a mimosa should be. Enjoyed the ambiance & the comfortable dining chairs. We will definitely be back for brunch next time we’re in town.

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l
Chicago
52 reviews
Dined on July 20, 2018
Overall 5food 5service 5ambience 5

Sat on the patio on a lovely night. Stevie was our waitress and was excellent. Jonathan, the new bartender, made a terrific vodka gimlet......the drink by which I judge bartenders. My husband's cheeseburger was excellent and I loved the salt and pepper shrimp. It's listed as a starter, but was more than enough as my entree.

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TR
Chicago
11 reviews
Dined on July 6, 2018
Overall 3food 3service 2ambience 3

The service needs to be improved...the last 2 visits have not been at the level it was when they first opened
The food quantity has also changed...
The happy hour choices are gone except for some drunks
Great place to sit and enjoy quiet conversation

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OT
1 review
Dined on July 5, 2018
Overall 3food 4service 4ambience 3

Very good service. The food and drinks were tasty. Menu is somewhat limited.

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SW
Chicago
2 reviews
Dined on June 10, 2018
Overall 5food 5service 5ambience 4

Lovely brunch. The monkey bread was amazing. Everything we ordered was great.

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J
Columbus
102 reviews
Dined on June 10, 2018
Overall 3food 3service 3ambience 4

Went for breakfast. Food was too heavy. Server seemed disinterested. Maybe lunch and dinner are better.

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m
Chicago
3 reviews
Dined on June 4, 2018
Overall 4food 5service 4ambience 5

We all enjoyed our menu choices and the outdoor dining. We'll be back!

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DL
New York Area
4 reviews
Dined on June 3, 2018
Overall 5food 5service 5ambience 4

Really wonderful food. Just what we needed after a whirlwind weekend.

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H
Chicago
5 reviews
Dined on May 19, 2018
Overall 5food 5service 5ambience 5

Great brunch, nice spot in river north!

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E
Chicago
5 reviews
Dined on December 8, 2017
Overall 4food 5service 5ambience 5

Service and food was excellent.... just really have a problem when a restaurant charges for bread!!

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OT
Chicago
3 reviews
Dined on December 4, 2017
Overall 5food 5service 5ambience 5

Contemporary atmosphere without the noise 😍. My friend and I are “of a certain age” and while some of the newer restaurants are nice and have great food, you can’t hear yourself talk!

20 East has lovely decor, a variety of comfortable seating both at tables and the bar, good food and great service! Our waitress, Sandy, was pleasantly accommodating when we asked if the music could be turned down a tad, and also understanding of our slow paced dining. And then the manager Brian stopped by for what turned into a lengthy chat.

The food was yummy, and the tab didn’t break the bank. All in all, hard to beat.

We also leaned from Brian about the monthly “Tastes of the World” series (see website for details), along with room across the hall for larger groups.

We will definitely be back...many times!

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JG
San Francisco
14 reviews
Dined on November 11, 2017
Overall 5food 5service 5ambience 5

I love this place. It's an elegant casual restaurant for grownups: stylish setting, comfortable seating, low noise level, attentive but unobtrusive service, and great food at a reasonable price.

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TR
Chicago
8 reviews
Dined on October 17, 2017
Overall 5food 5service 5ambience 5

My go to place.. fantastic.. Great value for happy hour. The humus and salmon boards are my favorite.. the Cobb salad is outstanding..
You can actually have a conversation here. Service is wonderful.

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TR
Chicago
8 reviews
Dined on September 26, 2017
Overall 5food 5service 5ambience 5

My 3rd time here... dined with colleagues who were there for the 1st time.. all of us loved our food, service and ambiance... happy to recommend..

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F
Chicago
52 reviews
Dined on September 21, 2017
Overall 3food 4service 1ambience 4

The food and ambiance are very good however the service leaves a great deal to be desired. It took forever for the server to take our order and then she brought the appetizer with the entrees - we sent the entrees back as this was clearly not how we wanted to have our meal. We ordered an appetizer for a reason! One person ordered a glass of wine midway in the meal and the server had to be reminded twice about the order. When it was time for desert, we were given one menu and the server said well you can share. We asked for individual menus.
Not real impressed with the service to say the least!

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B
Chicago
76 reviews
Dined on September 2, 2017
Overall 3food 3service 3ambience 4

Cute decor, more of a lounge than restaurant though. Server had attitude; he ordered wrong pasta for my friend, then when brought right one, it was undercooked. My chicken was fine. This Hotel's restaurants seem to be jinxed. I've been to 3 different ones there.

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OT
Chicago
6 reviews
Dined on August 27, 2017
Overall 2food 1service 2ambience 5

Lovely place. Kitchen needs to work on getting courses out in timely fashion. Kitchen needs to make sure food is hot when served. Servers tried their best, don't think it's on them.

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OT
Salt Lake City
3 reviews
Dined on August 26, 2017
Overall 3food 4service 3ambience 3

Delicious Hamburgers
Nice outside tables
Service should be better and beer colder
But burgers are worth it

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JW
Chicago
46 reviews
Dined on August 13, 2017
Overall 3food 3service 3ambience 5

Their outdoor, sidewalk cafe is delightful. It is relaxing and beautiful. Previously I was there for lunch and had a delicious, Cobb salad that I would order again. I returned for brunch and was disappointed in their menu and food. I would only return because it is lovely

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OT
Chicago
2 reviews
Dined on August 13, 2017
Overall 2food 4service 1ambience 3

Worst service ever

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JK
Chicago
49 reviews
Dined on August 11, 2017
Overall 2food 4service 1ambience 2

I tried it, despite other negative service comments, because it's in a great neighborhood spot for outdoor dining. Alas, once again the 6th or is it 7th restaurant in a few years wastes this great spot.

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K
Chicago
12 reviews
Dined on August 4, 2017
Overall 5food 5service 5ambience 3

Initially thought would be meeting all parties - instead had to leave quick. Server understood took care of us promptly once informed. More than adequate scotch selection.

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