The customer service was outstanding. From the little snack, the different salts and the passion fruit chocolate sticks after dinner. Everything was delicious and perfect. That you.
We have dined here numerous times and treated our good friends to dinner and once again was not disappointed...excellent food and service. We will be back and so will our friends who couldn't say enough about how wonderful the meal was. Keep up the good work; we will definitely be back!
Best restaurant in Tucson!
The food was amazing! 1st time eating there and definatley will go back. It's a little pricey but worth it! If you haven't been, give it try! Awesome service. Had the filet mignon with a lobster mac and cheese! Can't wait to try something different next time!
First time dining at PY Steakhouse. I had the ribeye which was delicious. Sides were good but would like to have more options. I didn’t care for the hazelnut desert I had. Service was good. Would definitely go back.
Would appreciate seafood fork with crab legs and wait staff with crumb cleaner for table before desert/last course. Sometimes staff just a bit to attentive, felt rushed to finish course before ready for next. Food outstanding.
We do enjoy going to the PY Steakhouse for the prime rib special on Wednesday nights, and the $4 wine pours. The service is always excellent and we love the bread sticks and other assorted breads. However, more often than not over the last couple years, we are disappointed with the prime rib. Several years ago it was outstanding. Now, it does not look freshly carved or prepared on many occasions and has a funny appearance. It doesn't look like the prime rib I am accustomed to having in other restaurants. That being said, we do choose the PY when we stay at the Casino del Sol hotel because of the ambience and nice servers. The prices are somewhat high and I don't think we would go there without the benefit of our Club Sol food rewards. Always hoping the next time we go that the prime rib will be delicious again.
It was a wonderful night. From drinks to wine and food everything was perfect.
Even if you are not a hotel guest but want to bring family and/or friends to a great upscale restaurant PY Steakhouse is one of the best.
Terrific gem inside Casino del Sol. Despite being inside the casino next to a hallway of slot machines, the restaurant was reasonably quiet and elegant. And, the menu includes local organic produce and grass-fed meat. We recently had dinner there, and everything was done perfectly: cocktails and mocktails were delicious and beautifully served, and the food was perfectly prepared and nicely presented. It's a bit of a drive, but we will be back.
Great service and everyone's dinner was delicious! One isteak in our party wasn't cooked as requested, but everything else was on point and helped make a Birthday dinner extra special.
Fantastic service and food! Will definitely go back again
Enjoyed the prime rib special!
Wednesday is prime rib night so it is generally busy. But when it is busy it is also noisy. I enjoy a dinner when it is in a quiet or just moderately noisy room. Otherwise, I cannot enjoy the meal whole heartedly.
Food was exceptional except for the creme brulee tasted off
We've usually had an outstanding experience here. Unfortunately not this time. Food wasn't up to what we've come to expect.
Service was very, very slow. I ordered a steak cooked medium. It came well done with no time to fix the problem. Not the kind of experience you would expect from a white tablecloth restaurant when you told the waitress you had to make a curtian
The service was great and the food was delicious. The server was very helpful and made great recommendations for us.
Excellent meat quality in flavor and texture I ordered rare, and it was served rare. Loved it. Service was prompt, courteous, friendly, and not obsequious, which was much appreciated.
We made reservations for my Mom's birthday dinner. Arrived a little early and was seated straight away. Our waiter Luciano and Kaylee were fantastic! If he wasn't checking on us, she was there to make sure we were OK and filling our drinks.
Mom wanted shrimp scampi, but it is only offered as an add-on to a steak so he suggested the shrimp pasta. We ordered steaks. Mom said the shrimp pasta was delicious and was happy he suggested it. Our steaks cut like butter and sides were very good with no complaints whatsoever.
When we were done, Kaylee was quick to clear the table and Luciano brought dessert menus telling us that since it was her birthday she received one for free. So we ended up sharing because we were all too full for our own dessert. The chocolate praline was so yummy!!
It's quite a drive from the East side of town but well worth it for the dinner!
I love a good extra rare (raw) piece of meat. The steak here was the best in Tucson. Too bad it's so far from home. The sides were also good. The wine list, etc. all first class. This ranks at or above Flemings which is right in my neighborhood.
Our service was excellent. We all ordered the prime rib special. One was sent back because it was overcooked. That said, I'm sure we will go back.
Expensive meal but good service. Was told they were 'booked solid' and could not accommodate our 5:30 reservation request and moved us to an earlier time. At 6:00 there were four tables filled?! Not booked solid, I see other reviewers seemed to notice the same experience.
Seafood tower appetizer was tasty and well presented, everyone at the table loved it, but at $95 it was way overpriced. Jack Daniels single barrel was on special for $5, they charged me $11. A baked potato is $8.
I ordered the 14oz NY strip ($44) the meat I was served looked and tasted like a cheap round steak from Safeway, not even close to a NY strip, and had some kind of odd filet/butterfly action done on the meat.
There are better value steakhouses in town, or go to Ume, bypass PY Steakhouse.
We’ve enjoyed dinner at PY previously many times. The last two occasions were disappointing to say the least. The service is always excellent. The most recent dinner was below par for even a moderate establishment let alone a high level steakhouse. From the not fresh salad, cold over cooked vegetables, and cold over cooked steak - it was an embarrassment to me as I was entertaining guests. No plans to return until PY is back to its original quality.
As always the food is wonderful - the prime rib just melts in your mouth. Service is exceptional and the desserts are fantastic. We always enjoy eating at the steakhouse and Wednesday night prime rib night you can't beat the price.
Great its a great place to dine always has been excellent!
My boyfriend and I both got the 5-course Chef's Choice and it was amazing. There was nothing we didn't like. The service was wonderful and very kind. It was a very beautiful restaurant and very quiet when we went (1930). The wine pairing with dinner was excellent.
Everything was delicious, especially the appetizers, the halibut, and the desserts. The service was excellent as usual. We've always had a wonderful time here.
Service was beyond exceptional! Very classy. Very attentive without hovering.
We were there on Thursday, July 18. Our reservations were for 4:30 Pm. From the time we checked in until we left, the service was excellent! Our first time there and we are anxious to return. Can not say enough about the delicious food and drinks, the service and how we were treated so special. Thank you!!
This was our third time experiencing PY Steakhouse. Each has been a great experience. Service was outstanding. Our prime rib was a little overdone but that may have been our fault. Next time, we'll be more specific. We do plan to go back to the PY Steakhouse!
Every single time I called to request a reservation, update on a change in guests, etc. I was completely disregarded, the staff was flat out RUDE and completely unprofessional to me. I had a party of 9 and the staff told me on the phone that they were basically too busy for any changes in my reservation at 4:30pm. Upon arrival there was ONE other table and when we left, TWO other tables had arrived, They were rude for no reason. The server failed to notify half of the table of auto gratuity and when there was an error on his part of the tab, instead of bringing back the booklet, he chose to reprint all of the tickets in efforts to hide his extra tip- no one would have taken it back, but he made it so much more awkward by doing this. The error was that not only he received extra tip, but he charged us twice for the same appetizer. Everything for this birthday dinner was a complete disaster on the restaurant's part from start to finish and we will not be back. I spent $150 for two people with no alcohol and can easily have that at a true upscale dining experience where they really do value their customers and will treat them with courtesy and respect, knowing they will return. Their servers don't need to hide an accidental $20 tip. Never, ever will I dine at PY again...not worth my time or money.
The Prime Rib was cooked to our ordered. Our waiter and other employees were very pleasant. The only issue was that the wait time to get our food was a bit long and it was not a crowded evening. However, our food was not cold, and very tasty.
Wow! This was my first time here- it was amazing! Our party of 8 had two servers- they were both on the top of their game. Very friendly, knowledgeable, quick, and attentive. The food was just as delicious- I had the prime rib special- which came with 10 oz Prime Rib and bake potato. The prime rib was cooked to perfection ( medium - rare)- very tasty. The potato was equally delicious- it came with all of the toppings- yum! The bread- and honey/butter was equally delicious. I also had the Berry Brae drink- very refreshing- I've never had anything like it before- I really liked it. I would definitely recommend to anyone- to go enjoy a night out. I did need to make reservations- but easy through open table.
PY Steakhouse is our go-to restaurant for an elegant dinner. We love their Prime Rib Special and always have more than enough for another wonderful meal. The service is always excellent and Miranda and Nathan are exceptional - very friendly, attentive and knowledgeable. We love PY!
Its just wow. Best food I ever had! Would recommend
Food and service were great! Would highly recommend eating here again.
Great service and ambiance! Food was amazing and our server was fantastic!
Wife's birthday & Prime Rib special, feel we made an excellent choice. Service was above & beyond,
never had to ask for anything, refills for water etc. Our party of 4 will surely return :-)
The food and service was fantastic. We'll be back.