I made a reservation and called to confirm. The table we were given for 4 ppl was a 2 top table. We then had to ask and insist on moving to a different table... 4 different tables until one was decent and we settled because we were hungry.
Our waiter was green and the hostess could care less
Food was delish and for the sake of being a tourist the food was ok.
Love this place every time we come to the area! It has such an inviting charm, the staff are wonderful and the f&b is great! What a great way to start our night out! Thanks for an amazing time, Lisa! 😘
Couldn’t find the hostess stand upon arrival. Bar staff just stared at us and then carried on with their conversation. Took 20 minutes to find a “manager” (I actually have no idea what this person’s role was), who smugly pointed us around the corner to very hidden hostess stand. The hostess (wearing a white jump suit) was also super flippin rude, and made it clear that she Could care less about assisting us. Our server actually was extremely nice and attentive. The food was very average. Honestly the the experience with the rude hostess and “manager” ruined the whole vibe of our meal. I would probably never return or recommend anyone to this restaurant.
We went for Sunday Brunch and had some pretty awesome food!
We started with the rock shrimp appetizer which was amazing! Then I ordered the crab Benedict and my sister got the grilled skirt steak with eggs. Mine was cooked to perfection and delicious! My sister’s steak was also good and not over-seasoned!
The ambiance of PUMP is hard to top. We felt as though we’d been transported to a different country. So beautiful and our server, Alan, was also fantastic.
We got the blackberry smash pitcher which was wonderful as well! Finally, we finished with a layered chocolate cake, which ended up being too much for the two of us to finish. It was good, but by far, the chocolate lava cake is better!
Had 8:45 reservations. Sat down at a table 9:50. They had clearly over booked. We drove down from Palm Springs (2 1/2 hours away) or we would have left. It’s our 3rd time there and never have had that problem before, so hoping it was just over booked. The service is never very good there, but the food and the ambience makes it all worth it. If you’re a fan of the show, you were almost always see Lisa and Ken there nightly.
Restaurant experience once seated was lovely, however they were running super behind and we weren’t sat until 75 mins after our reservation time.
The food and the ambience was really nice but we had reservations and it took over an hour to get seated. We were about to leave.
Had a reservation, but we weren't seated until almost 30 minutes after our reservation time.
Seated us 25 minute late for 7pm reservation. They could not provide bread as they ran out. The could not provide a cheese platter as they ran out. The music was very loud, and we could not converse. Tables to congested which offered no privacy. Will not return to this restaurant.
Reservation was 30 mins late due to lady at check in . She gave my table away due to not being organized. . Had to ask for serving plates for my appetizer . I’ve had dinners at pump before and never had any issues thus time it was all off . I’d rather dine else where next time for a special occasion .
Our food was delicious! We got the Pinky Burger, Truffle mushroom chicken, both incredible, and the chocolate lava cake for dessert (life-changing).
Our waiter, Christian, was so wonderful and saw to it that everything from a rickety table that we weren’t even worried about to our every food wish was taken care of. He made what was already a good experience into an amazing one!
We loved our experience and can’t wait to go again!
This was literally one of the worst dining experiences of my life. The service was atrocious. It took the staff 15 mins to get us water and 45 mins to get our appetizers which consisted of 2 uncooked meals (tuna tartare). Once we were finally served our food after the couple next to us who came in after us had their entire meal, the lovely staff kept reminding us about their hour and a half time limit. We had three interactions with our waiter which consisted of him taking our order forgetting our order and asking for it again and then giving us the bill. He rarely checked on us and neither did the other staff or managers who seemed preoccupied with yelling at each other. Then came the bill. Wow what a waste of money. Thank you PUMP for creating an anti fan. This was the first and last time I will walk through your doors. If anyone ever asks about my experience at Pump I will simply say the truth, It’s TRASH and should be avoided at all cost!
Service was ok, got slow in the middle with bringing the main course for having a set menu. Not sure if the value for what I paid was worth it for a Valentine’s Day dinner
Place is awesome. Garden patio is so nice. I would say it's a good place for dates. V-day was amazing. Food was good too. I would recommend this place to my friend
Love the ambience, Chaz and Adyre are amazing!!!
It was Valentines Day. When we sat down we were told you have 90 minutes to complete your meal. Which I have never seen before. The food was OK, but not great. My wife’s salmon was overcooked. My ravioli was pretty good. And they added an 18% tip without asking. It was just three of us, so not a large party. I’ve never seen that. Overall just not a good dinner. And certainly not what I would have expected for the price. LA has a lot of really good places to eat. I would not go back to this place.
Lovely decor! Food was good not great but staff makes up for it by their kindness.
Beautiful setting, wonderful service and attentiveness from our server, and delicious food and drinks. I’m a fan of everything Vanderpump but it was my husband, who doesn’t watch the show, who truly enjoyed the food and ambiance. Thank you for a wonderful and special evening! We also saw LVP, Ken, and Puffy!
I made the res for my girlfriend’s birthday but there was never any acknowledgement of that by any of the staff. The venue itself is very cute and the food was good and fairly priced. Unfortunately, our waiter sucked. Aside from taking our order and bringing us the check, he didn’t do anything. Didn’t check on us, didn’t offer any insight into the dishes, nothing. Thankfully the service staff was excellent and made sure to keep our glasses filled and take away the dishes in a timely fashion. Overall a good experience but when the suggested gratuity starts at 18%, you’d expect the waiter to at least pretend to be interested and happy to help.
It's a mediocre restaurant with high prices. The server took a left us for long periods of time, and it was difficult to get water refills????? The outdoor area is really cute but it's expensive for an average time.
Amazing in every aspect!!! I brought my small dog who is A Vanderpump rescue.
I had dinner at Pump with out of town guests, we had a wonderful dinner, took lots of pictures! Pump is so beautiful, the food was outstanding & the service was awesome. I recommend Lisa’s Frozen Rose it’s a fantastic refreshing cocktail.
Whenever it's been a while between visits, I always come back and realize how much I've missed it. The garden dining area is as gorgeous as ever with its olive trees and sparkling lights. Hosts, servers, bussers, security -- everyone is so lovely. On this visit our party included a first timer, who was thoroughly impressed with the food and the ambiance, and vowed to return... Well, natch... and ditto :-)
Food and service were both fantastic. Drinks delicious and courtyard olive tree setting so beautiful.
Came for brunch on a Sunday at 11:30. The staff was great and the ambiance in the courtyard by the large tree was wonderful. Food was good but nothing outstanding.
Great experience! We loved our brunch and our service was wonderful! Wonderful ambiance.
Wonderful ambiance and cocktails! Food was average.
Went to celebrate my birthday at Pump and the experience was magical. Me and my friend loved it. The only thing we didn’t like was that waiter was kinda in a rush he asked us to order everything at once the drinks, the appetizers and the entrees and the dessert but besides that everything was beyond my expectations.
I loved Lisa She came in while I was eating dinner And sat right behind me the most beautiful person! The food was amazing the staff were amazing loved my time at pump thanks Lisa
Lisa was there ❤️
food was great, service was great and the atmosphere was electric!! recommend the filet and the skirt steak! both amazing!!!
Had a great time! Loved all the pitchers options, was great service and very accommodating.
The food was absolutely amazing. I came all the way from Australia and was not disappointed. Was so good we went back a second time.
good meal with good service. thanks for a nice time
Although our server was great and the food was good, I probably wouldn’t go back here. I’ve been twice, once for dinner and once for brunch, and it really does feel like they’re rushing you out of there - food arriving before drinks (must have had pre made plates waiting in the kitchen because it literally took 2 minutes), taking your plates before you’re done eating, and sending out the bill in a second. I’ve just felt so rushed both times I’ve been here, which is a shame because the place is beautiful and most of the staff is very friendly and helpful.
Super fun and surprisingly yummy!
Food was amazing and so was Logan our waiter. The guy is such a pro
Wow, Pump met my expectations such a beautiful restaurant the food was amazing the drinks were good! Hosts were all nice. Definitely will be going back again. I was even lucky enough to meet Ken wonderful guy.