So disappointed. We passed this place on our trips to NY for years and I've always wanted to go here (historic inn)! Was rated four stars. The historic inn is beautiful! We were warmly greeted and told: "since you booked on Open Table, you are in our Historic room." I was filled with anticipation! I'm not one to give poor reviews however, I have to speak up! Food was bland (Salmon, butternut squash), steak was grizzly. Staff was extremely poor: our waitress was complaining, bus boys took (no lie) fifteen minutes to bus one table and there were many to do, we were surrounded by dirty tables (we counted 6 when we left). Here's the unbelievable part: a waitress dropped a whole tray of food and it stayed on the floor for 20+ mins! I overheard April the head waitress say to the bus boy: "When you get a minute, clean it up!" When you get a minute? Are you kidding? One waitress covered the food on the floor with a linen napkin. The hostess had the audacity to seat a couple near the dropped food, while there were other clean tables on the opposite side in the room! If you like historic places, this place is beautiful, however, just visit the bakery only. We are not complainers so we should have talked to the manager but did not.
This was our second time at the Publick House and it was very good again. Delicious breads and good food.
This was great Experience. The food was great the Kim, the person who took care of us was absolutely great.
We all had a good dinner and a good time. Service and food were both terrific. But it is noisy, so we asked for a table in the back. They accommodated this part without trouble, but it was very drafty, so we were chilly.
Energetic and happy server; authentic, old-fashioned atmosphere; VERY noisy but there was a huge party behind us; food was good, especially the Thanksgiving dinner and the bread basket.
The publick house was a very cozy friendly environment . The food was delicious and atmosphere was wonderful. Will most definitely return.
Restaurant was very quiet at the beginning of the meal but noise level increased by the
end of the meal. Food was excellent - we had the turkey dinners. The quantity was unbelievable - we both took more than half home. The waitress so accomodating.
They brought us luscious cupcakes to celebrate our birthdays. We really enjoyed it.
This restaurant was full of elderly people, and I suspect that's who they cater to. The food was very traditional (lots of seafood with bread crumbs). I had clam chowder, which was fine but gluey, and a citrus crab salad that sounded original but tasted like crab from a can. Service was slow, although our waitress was pleasant enough.
the food was excellent, the prime rib superb, from what my dinning companions stated the steaks were very good, the service was good
We live 5 hours away, and when our daughter was in school in Amherst we would come for the weekend and would have breakfast and dinner not to mention many stops at the bakery.
We decided a couple of weeks ago to take a long weekend and couldn't think of any place we would rather be.
As always the food and ambiance was great.
X the reservation process was very easy! When we got there we were seated right away.......after we were seated we had to wait 15 minutes before our waitress even came to our table! That was very disappointing...but after that our waitress was very accomidating!
Our family has been coming to Publick House for generations--a tradition if you will. The restaurant did not disappoint. It was as always. Our servers, Kim and Anna, were beyond good. It was Anna's first table. And Kim was very involved in her training. Well done, ladies!
Service was slow and it wasn't busy. Steak was cold and rare despite being ordered med-well. Butter sat on it like like a cold lump. Not a hint of melting. ;/ Eating raw, cold steak isn't my thing, so asked to return (which I have never done in my life). The waitress was nice about it, and even said, "I don't know why this always happens with the steak." All the food was so-so at best, except for the bread which was really good.
Anyway, totally baffled by the good reviews. I suppose go for it if you're inclined, but I'd go someplace else if you've got your heart set on a really good meal.
We have been having our annual friends reunion at the Publik House for years. We love the food, service, and ambiance.
We are visiting family in Mass. We live in San Diego, CA so enjoyed the true New England ambiance of the Publick House especially when it started snowing outside !!! The food was excellent and reasonably priced. The room was comfortable and cheerful. We'll definitely return on our next trip to Sturbridge.
We were celebrating our 59th anniversary. We had a wonderful relaxing meal that was delicious. The portions are way more than adequate. The atmosphere was just quiet and peaceful. The wait person was very attentive and surprised us with an anniversary dessert. We would definitely go back there again and possibly bring the family.
It was a very busy fall day so the noise level was louder than usual. I was very happy I made a reservation so we were seated promptly. Our server, Janet, worked very hard and gave us excellent service.
One suggestion, having someone to clear dishes and keep water and coffee filled would be helpful, especially during such busy times.
Arrived 15 minutes prior to reservation.
Seated immediately despite long lines. Server (Christine) was very kind, helpful with menu selections, attentive without constantly interrupting like so many other restaurants - efficient, friendly service, all one could hope or ask for (thanks again Christine!). Food arrived in a reasonable time, all together and hot. Only complaints about the food was a warm salad that was ordered "sans salmon" that was drowning in dressing and the meatloaf was denser than preferred. I had the Lobster Pie which had generous amount of lobster meat. Clam Chowder was above average, although my brother noted that the clams were a little "rubbery" (he is very fussy about clam chowder). I thought he was being overly critical as I also had the Clam Chowder and thought it was fine. My sister-in-law was thrilled with the sticky buns included in the bread basket (we named it a basket of adorables..LOL). Great atmosphere, highly recommend for any occasion, but is a gem for special occasions!
Always a good meal. Traditional menu. Thanksgiving every day item on the menu is fantastic! Bread and goodie basket is amazing as well. Would definitely recommend.
Meals were pretty good. Was disappointed to find they only serve prime rib Friday through Sunday. Although our server did inquire if there was one available (Thursday night), unfortunately there wasn't. Settled for the sirloin steak. Good, cooked perfectly, but a bit tough.
Service was terrific.
Delightful server, excellent food, overall delicious experience.
We have been to Publick House before and it was good. A bit pricey, but good. This last visit my husband had the trout and it was fishy. I had the Lobster Mac & Cheese. The lobster was minimal, not great tasting and the mac & cheese itself was not great tasting either.
Made reservations for Friday night while traveling upstate New England for the weekend.
We were seated promptly at a table in the center of the dining room since I requested not to be seated near a window (my wife gets cold easily). The waitress was very pleasant and attentive.
We placed our drink orders which arrived fairly fast and then ordered dinner. The dinners arrived in a reasonable amount of time, which I was gratifying, since there were several private functions going on that evening. Overall we had a very delightful evening.
Was in town on business. Decided to try this place out for the historical appeal. Everything was excellent. Food, service and ambience. Liked it so much that I took a customer out to dinner the next day - this time brought along a customer. Check out their website before going. They usually have coupon specials and other promotions!
Good American food that are typically found in the family special dining. Sturbridge defines the type of food that is served here. Food is wholesome, filling and satisfying.
This is a lovely venue, which made the disappointing food surprising. The meat, sirloin, prime rib, and turkey were tough. Side dishes were barely warm and unappetizing. Salads and desserts were excellent, but you make a dinner of that.
There were five large events this evening. Maybe the kitchen(s) were stretched beyond capacity. We were dissatisfied and will not go back.
My husband and I had a fairly early reservation as that was all that was available. We got there a few minutes early and were seated promptly. We ordered the Turkey Croquettes for an appetizer. The flavor was good, however the center was very dry. The gravy helped but not enough.
My husband ordered the chicken pot pie and I had the pot roast dinner. The portions were very large and we didn't need the side salads, or the soup but were glad we had ordered them because they were good. Again the portions were massive.
The staff was helpful and friendly and brought drinks as fast as we could drink them. We will go back the next time we are in the area to try some other dishes.
The dining room is definitely that of an old inn and we enjoyed the ambience. The grounds were meticulously landscaped and there were 2 wedding parties there at the same time. It it didn't affect our service at all.
Always a great place to meet friends and family. It's usually pretty noisy in the big dining room but this trip was perfect. We weren't rushed and the service and food was just right
One expects to eat traditional, heavy Yankee fare at the Publick House, so that was no surprise. Unfortunately, our meals were also served lukewarm.
On top of the that, the waiter was pretty dour and non-communicative.
The worst, however, was the maitre d' - he took his time seating us and, when we asked for a different table (because there was a cold draft pouring in from the window), he claimed they were booked and would be busy that evening. After a minute or two, he grudgingly told us to sit wherever we wanted. This guy clearly has the wrong job.
We were visiting Massachusetts and it came to highly recommended! The food and service were outstanding. If we are ever back this way we will definitely eat here again! Creative and delicious food! The pecan rolls were to die for!
Haven't been to the Publik house in years as we are about an hour away from Sturbridge. It is the perfect venue for a fall evening dinner. I am told in the winter they light a giant fireplace in the main dining room and it is quite nice. We are history buffs anyway so we like the whole feel and ambiance to the Publik house and their tavern. My family liked all the food choices except the Apple pie- like desert was flat mushy and over cooked. Salads, apps especially the homemade potato chips were a hit. Even though I checked "worth the drive" be forewarned If heading west from Boston you might want to check the Mass pike Sturbridge exit #9 as it notoriously is always backed up. Take route 20 West instead if possible. One of the reasons I guess we have avoided dining at the Publik house. Obviously in off summer, Post Brimfield and post Christmas the traffic is lighter. All in all , I would recommend The Publik House especially for one to experience the essence of a New England Autumn! And check out the awesome bakery while you are there!
Our waitstaff person Charlie was excellent. Yankee pot roast was rather dry (although not drenched with heavy gravy). I'll pass on this item next time.
Great place for dinner. Wonderful ambiance. Good servings. Have to try the home made potato chips.
Lamb glazed = plate full of glaze which swamped everything.
Lamb was cooked exactly as I wanted.
Green beans were literally mushy, and totally absorbed by the glaze.
Squash good, but soaked with glaze.
Price for this, $48
We stop in Sturbridge, half way whenever we vacation in Bar Harbor, to eat at the Publick House. We discovered it in the late 60's when living in Boston. Traditional food including roast turkey, leg of lamb and meatloaf. An historic inn popular for wedding receptions in function rooms separate from the restaurant. Excellent service.
Miss the old dining chairs! Lots of great food choices. Love the lobster mac and cheese and pecan rolls. Always a go-to when in Sturbridge.
We enjoyed our family dinner for six at this location. The ambience is rustic and full of Old Yankee charm. The food was quite filling and cooked to perfection though we found it a bit on the blander side.
We have been here before many yearsago the food good atmosphere a little too casual for what I was expecting
I'm sure in thelate fall winter romantic butlacking we were too dressed up but enjoyed the food service good
Lovely place. Wait staff were patient and accommodating. I had the meatloaf dinner, mashed potatoes, with fresh green beans. The potions were generous. Delicious.
Will come back!
Good food (we had brunch) in a beautiful atmosphere. We travel with a service dog and the staff was most accommodating